Technology Integrator
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Wallingford, CT
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Jan 03, 2024
awareness, garners support, leverages research, and engages volunteers, to realize our vision of a thriving community free of hunger. Position Summary: Under direct supervision, installs, maintains, tests, and repairs information technology systems and networks.
Utilizes basic technical knowledge to resolve routine technical problems, support IT initiatives and provide first-level technical support to Connecticut Foodshare. This position reports to the Chief Data & Impact Officer. Primary Responsibilities: Performs routine problem solving and assistance on various software applications and hardware systems for end users. Coordinates onboarding and offboarding of staff, interns, or temporary
help, including network access, 3rd party products, phone service, printers, etc. Performs initial IT orientation for new hires. Provides individual instruction and/or training to users on new or updated technologies.
Assists with tracking inventory levels of equipment and software; updates and maintains records such as, but not limited to, business continuity procedures, hardware and software refresh cycles and annual renewals. Assists with the installation, configuration and maintenance of computers, workstations desk phones and/or other related equipment and devices. Provides on-site support for 3rd party vendors to assist with troubleshooting, updates, and new services. Maintains
currency of knowledge with respect to technology, equipment, applicable laws, regulations, standards and/or systems.
Create/maintain documentation of instructions and processes as they pertain to IT Other duties as assigned. Requirements Minimum Education/Experience: Associate degree in related field AND 2 years of related experience in defined function in comparable environment OR 4 years of related experience in defined function in comparable environment. Familiarity with Microsoft Office programs required. Preferred Education/Experience: Comp TIA A+ or Net+ Bachelor's degree in related field with 2+ years of experience in defined function OR 6+ years of progressively responsible experience in defined function.
To apply, please submit a resume and cover letter to Human Resources. Connecticut Foodshare is an Equal Employment Opportunity and Affirmative Action Employer. Connecticut Foodshare maintains a drug-free workplace.
