in the Valley Forge suburb of Chesterbrook). IONOS is known for its comprehensive and affordable online products - its unique business model positions it as a one-stop-shop for web solutions. From domain registration to web hosting, site creation, technical support and cutting-edge technology, IONOS offers users every available resource to easily and affordably create and maintain an optimal online presence.
Founded in 1988, IONOS is a global leader among web hosting providers. Internationally, IONOS maintains more than 8 million customer contracts with both consumer and business users and the IONOS group manages over of 19 million domain name worldwide. It also operates 10 highly-secure,
green data centers housing more than 90,000 servers. IONOS has grown since it introduced its distinctive approach to the U. S. market in October of 2003.
Since the launch of its complete product line in the US, IONOS has become one of the premiere web hosting companies serving the US market; making it one of the country's top 5 web hosting companies. In September 2008, IONOS opened a state of the art 55,000 square foot data center in Lenexa, Kansas. Job Summary: The Server Support Representative primarily supports IONOS customers with dedicated, root, and VPS server products via phone, email and chat. Additional responsibilities of the position include assisting customers with their
domains, email, billing, and account management. Server Support Representatives also sell related products and services based on customer need.
Potential candidates must possess a basic understanding of web hosting concepts. Full product support training is provided. This position is a 100% REMOTE opportunity and must be filled with a Kentucky resident. Responsibilities: Resolving customer issues via phone, email and chat Demonstrating both technical proficiency and effective soft skills in resolving customer issues T roubleshooting a wide range of technical and billing concerns and educating customers about our products and processes Recommending and selling the right products and services based on customer's business and personal needs Effectively managing self to meet departmental goals (including efficiency, productivity, customer satisfaction and sales/revenue) and resolve incoming workload efficiently Qualifications: Prior technical support and/or customer service experience preferred Strong spoken and written communication skills Basic understanding of TCP/IP protocols - HTTP, DNS, FTP, SSH, RDP Basic understanding of web hosting software such as IIS and Apache Willing to learn and adapt to new technologies in a changing environment
S&ME is seeking a passionate Geotechnical Project Engineer to help lead and execute challenging projects across the state and surrounding areas. What You Will Do: As a Geotechnical Project Engineer, you'll be responsible for the management and execution of geotechnical engineering services throughout Kentucky and surrounding states.
Geotechnical projects may include subsurface explorations, slope stability evaluation, construction support services, etc. to support engineering work for roadways, bridges, buildings, and a broad range of civil infrastructure. The successful candidate will be required to communicate regularly with subcontractors and external clients, help train junior staff,
and promote business development efforts for S&ME. Plan, schedule, and oversee geotechnical field explorations for projects varying in size and complexity. Evaluate and compile complex geotechnical laboratory test results and field data.
Apply sound geotechnical engineering principles and perform analyses for shallow foundations, deep foundations, slope stability, and settlement. Provide recommendations for ground improvement where needed. Communicate geotechnical design and construction issues to technical and non-technical clients and project teams. Write reports, prepare proposals, and participate in marketing and business development pursuits. Lead by example with the active support
of internal policies and practices including health and safety, risk management, project management, and quality management.
Prioritize and manage time to meet deadlines. Actively participate in professional organizations. Required Qualifications: Bachelor's degree (or higher) in civil or geotechnical engineering (with emphasis on geotechnical engineering) from an ABET accredited institution A minimum of 8 years work experience in geotechnical engineering Professional Engineer (PE) license Who We Are: We are S&ME. For over 50 years, our collaborative approach to geotechnical, civil, environmental, and construction materials has offered innovative solutions to solve our clients' most complex challenges.
Together, our work results in lasting positive community impacts across the country. Collectively, we are 1000+ proud employee-owners across 10+ states, and value eager, passionate, honest, and hard-working employees who strive to make positive impacts on our communities. With employee ownership at our foundation, we are all vested in the success of each other and S&ME. We know that creating an environment where employees can grow and flourish, both professionally and personally, leads to our collective drive for success. That's why we put our employees first in everything from safety to opportunity.
Check out this video bit. ly/41l9Kt2 to hear directly from our employee-owners on what it's like working at S&ME. What We Offer: We offer competitive pay and benefits, including ESOP and well-being programs to support you and your family, and the development resources you need to advance in your career. We also believe in a flexible working environment, allowing you and your manager to determine how you can work most effectively and collaboratively to meet your client, team, and personal commitments. If you are for a challenging and rewarding career in geotechnical engineering with a firm committed to their employees and providing excellence, please v isit our careers page to apply and learn more about us: /careers/ This is a full-time position with competitive pay based on experience.
Successful candidate must meet requirements of the company's Fleet Management Program, Substance Policy, and Reference check program. Submit your resume along with your application for consideration. Only qualified candidates with acceptable employment eligibility verification (I-9) will be considered. Visa assistance not provided. S&ME reserves the right to fill this position with an internal or external candidate at any time during the search.
S&ME is not responsible for unauthorized job postings or submissions of resumes using external links/websites. No candidate/recruiter calls, personal calls, or walk-ins accepted. Job Posted by Applicant Pro
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