the United States, including federal, state and local government, education and commercial customers. The Opportunity: We are currently seeking an Inside Sales Support Representative to join our team in our Siler City location. This entry-level role provides a unique opportunity for an individual with a passion for technology and a strong commitment to servicing customers.
The individual in this position will be providing customer service, support and account management for governmental/federal customers along with providing inside sales support to the Federal Sales Manager and other sales team members as required. Job Responsibilities: Provide customer service and account support for
government/federal customers Responsible for inside sales functions, quotes, contract maintenance Data entry and customer database maintenance Ensure the CRM system is updated with accurate customer information and sales progress Coordinate with distribution, customer, accounting and other operation teams to expedite sales processes Respond to customer inquiries about products, pricing, and delivery times Prepare sales reports and identify potential areas for process improvement Desired Qualifications: A basic understanding of tech and IT concepts.
Strong customer service and communication skills. Excellent organizational skills and the ability to prioritize tasks effectively. Proficiency
in MS Office (Excel, Word, Power Point) and Adobe. A proactive approach to problem-solving and the ability to work under pressure.
Nice-to-Haves: Previous experience in a sales or customer service role. Experience using CRM software. Able to adjust rapidly to shifting priorities and customer needs. Other Requirements: Must have dependable transportation for local travel Must have a valid driver’s license Candidate must be a US citizen and native English speaker (Due to the requirements of some of the federal contracts we service) Candidate must be able to pass a federal security background check, as required. And Finally: Normal Office Hours: 8:30AM-5:00PM Mon-Fri Full-time Position Benefits and competitive pay Only on-line applications will be accepted No recruiters please
Sales & Business Development jobs are roles focused on increasing revenue and expanding market presence for a company. Professionals in these positions strategize to attract new clients, negotiate deals, and cultivate partnerships. They require strong communication skills, a customer-oriented approach, and the ability to analyze market trends and sales data. Key characteristics include persistence, persuasive skills, and an in-depth understanding of the product or service being offered. Whether working in B2B or B2C contexts, these jobs are essential for the growth and long-term success of businesses.
Sales & Business Development jobs are roles focused on increasing revenue and expanding market presence for a company. Professionals in these positions strategize to attract new clients, negotiate deals, and cultivate partnerships. They require strong communication skills, a customer-oriented approach, and the ability to analyze market trends and sales data. Key characteristics include persistence, persuasive skills, and an in-depth understanding of the product or service being offered. Whether working in B2B or B2C contexts, these jobs are essential for the growth and long-term success of businesses.
