tickets and processing orders and deliveries accurately so customers receive merchandise as expected and in a timely manner. • Engaging in safe work practices and encouraging others to do the same. The Customer Service Associate is responsible for customers’ experience with Lowe’s.
This associate plays a critical role in helping our customers select the right products, ensuring quotes are accurate, verifying correct price labels, and confirming that all customer needs are met. In addition, this associate delivers excellent customer service by listening to customers, using expertise to help customers, and loading merchandise for customers. This associate must always remain vigilant and
report any safety or security concerns around the entrance of the store. The Customer Service Associate responsibilities vary dependent on the department he/she supports.
Customer Service Associates work in one of the following areas: Appliances, Cabinets, Flooring, Live Nursery, Millwork, Fashion Plumbing, Outlet, Tool Rental, Pro, or Windows & Walls. Individuals applying for a role as a Customer Service Associate may be considered for any one of these areas, depending on hiring needs and skillset. Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores. What We're Looking
For • Hourly Full Time or Part Time: Generally scheduled 39 to 40 or up to 25 hours per week, respectively; more hours may be required based on the needs of the store.
• Requires morning, afternoon and evening availability any day of the week. • Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties. • CSAs assigned to the Greeter departments (available in select stores) minimally must be able to lift 10 pounds without assistance; may lift over 10 pounds with or without assistance. • CSAs assigned to all other departments (excluding Greeter departments) minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.
What You Need To Succeed Minimum Qualifications • 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information. • 6 months experience using common retail technology, such as smart phones and tablets. • Ability to obtain sales related licensure or registration as may be required by law. Preferred Qualifications • 6 months of sales experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, and explaining warranties, product features, and benefits.
• 6 months of retail experience providing customer service, including identifying and resolving customer issues, assisting customers in locating product, greeting customers, answering phones, building relationships with customers, and thanking customers for their business. • Bi-lingual skills, if applicable to the store. • Certification in trade related to department (e. g. hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials). EEO Statement Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, interaction, gender, age, ancestry, national origin, mental or physical disability or medical condition, interactionual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
For more details: jobs-search. org/full-time_moberly-c437605/full-time-sales-associate-tools-opening-moberly_i1961385380
located throughout the United States. Great people make Westlake stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Service, Passion, Respect, Integrity, Teamwork and Excellence General Job Summary The Cashier is responsible for register transactions involving the sale and/or return of merchandise.
Essential Duties and Responsibilities Include the following. Other duties may be assigned. Customer Service Project a positive representation of Westlake Ace Hardware. Greet customers entering and throughout the store. Thank customers by name,
when possible, when they are leaving the store. Project a friendly, outgoing demeanor; work well with customers as well as associates. Clear customer checkout lines quickly and efficiently.
Answer and monitor all calls and pages promptly, courteously and effectively. Communicate any problem or issue that requires management assistance. Continually build product knowledge base and possess the ability to assist customers with store layout and product location. Assist in pricing, stocking, marking and bagging of merchandise. Register Operations Follow all cash register transaction procedures. Responsible for balancing of register drawer. Adhere to any Store Support Center program or promotion
that may require implementation at the cash registers. Participate in store and Cashier meetings.
Front End Appearance and Upkeep Keep the front end, including checkout areas and entrance doors neat and clean at all times. Face and dust front end. Assist with keeping impulse counters stocked and faced, rotate fresh merchandise in as seasons change. Ensure fresh ads are stocked in shopping carts at all times. Ensure forms and supplies are stocked at all times. Assist with decorating the front end according to the Store Support Center program. Call for cart pickups when necessary. Inform management when merchandise returns need to be put away. Perform all other duties as assigned.
Other Essential Requirements Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others: SERVICE - Amaze our customers, our associates and our communities by delivering on our helpful promise. PASSION - Showing our love for the work we do, our customers, and our associates. RESPECT - A humble appreciation that a diverse and inclusive workplace makes us a stronger and better company and that every person is unique and valued. INTEGRITY - An authentic commitment to moral and ethical behavior. TEAMWORK - Together we can achieve extraordinary things.
EXCELLENCE- A disciplined approach to achieve outstanding results through continuous improvement. Minimum Skills, Requirements and Qualifications High School or GED equivalent. Cashier experience preferred. Customer service experience preferred. Standing, walking, lifting (up to 25lbs) and climbing. Compensation Details$12.00 per hour Equal Opportunity Employer Westlake Ace Hardware is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization.
The company is committed to the prevention of employment discrimination related to race, religion, color, interaction (including interactionual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws. For more details: jobs-search. org/cashier_moberly-c437605/job_i1965839911
