a non-profit, volunteer-run Seasonal Emergency Shelter and a year-round Housing & Human Services Resource Center. As part of the Continuum of Care, we also focus on community partnerships in order to better collaborate on long-term solutions to ending homelessness in our region Our Vision and Mission Our Vision: Safe Harbor envisions a community with housing options for all, with homelessness being rare, brief, and non-recurrent Our Mission: Safe Harbor supports the physical and spiritual welfare of people experiencing homelessness by providing emergency shelter, food, and hope.
Our successful Safe Harbor employees live by 5 Core Values Compassion Commitment Faith Respect Collaboration
This position is a 100% onsite opportunity located in Traverse City, Michigan. Paid training is provided before and throughout the Safe Harbor season. All staff members are expected to participate.
The Shift Staff will report to the Staff Supervisor and is responsible for providing excellent levels of guest service, according to the mission and vision of the organization. As a member of the Safe Harbor staff, he/she will maintain confidentiality, excellence in guest relations and continued support of our often vulnerable population. Preferred Qualifications: Experience in working with the homeless population or other similar populations Understanding and delivery of trauma informed care,
approaches and practices (training provided). CPR/First Aid Certification (provided).
Narcan Training (provided). Mental Health management knowledge and training (provided). Completion and understanding of Safe Harbor specific training programs, modules, workshops and resources (provided). Background and/or trainings and experience in mental health, overall social work and community resource management Ability to learn, be coached and open to empowerment from management as well as finding ways to best utilize own skills for the greater good Responsibilities: Provide appropriate professional understanding and intervention in response to emotional, behavioral, physical needs of guests.
Maintain a safe, supportive Trauma Informed environment within the shelter. Foster positive relationships with guests. Enforce shelter Guidelines, Policies, and Procedures and assist guests in following all shelter expectations, when needed. Adhere to shelter policies, procedures and professional code of ethics. Utilize effective conflict resolution skills and help guests work through possible conflict with others while staying in the shelter. Maintain confidentiality of all guests who enter the shelter and exercise good judgment and discretion in dealing with confidential information.
Monitor facility to maintain safety and security of shelter property, and report concerns to Management/On-Call or to local law enforcement authorities, when appropriate. Assist in keeping shelter clean, according to overall expectations and guidelines. Perform basic maintenance as needed (ex. changing light bulbs, plunging toilets) and report any major maintenance issues to management immediately. Provide resource information or triage questions, for individuals we serve and to those who call shelter to ask for information. Provide guest services referrals to Shelter Leads and Supervisor, as deemed necessary.
Participate in shift change processes, allowing for staff efficiency and effectiveness. Participate in staff meetings as required and share information in a respectful & non-judgmental manner. Complete all necessary documentation (at minimum of once per shift) including but not limited to call logs, checklists, incident reports, involuntary exits and any other pertinent information regarding interactions with guests or observations made, via the provided database. Perform other organizational duties as assigned. Learn and understand health and safety standards, regulations, policies and procedures and comply with them.
Access and utilize the When 2 Work app for work schedules, requested time off and the ability to pick up/drop assigned work shifts according to staff policies and procedures. Support a focus on Diversity, Equity and Inclusion - this includes non-judgment of the ways that people may be different. Refrain from using slurs or other derogatory terms, gossiping or coming to conclusions based on race, gender identity, interactionual orientation, primary language, religion, physical or mental ability or other ways in which people we serve may be most vulnerable.
Skills & Personal Attributes: Excellent interpersonal, verbal and written communication skills. Demonstrated ability to work independently and as an effective team member. Ability to deal effectively with conflict and crisis. Ability to put emphasis on self-care, when needed (resources available). Ability to maintain a compassionate and servant heart while also keeping the safety of the overall shelter, its staff, guests and volunteers in the forefront at all times. Ability to remain mobile during the entire shift, including but not limited to walking around the shelter for long periods of time.
Ability to reliably work a designated number of various shifts (e. g. evenings, overnights &/or weekends). Reliable transportation.
Provide timely and accurate information to decision makers, create a positive environment for customers, and to ensure compliance with applicable accounting laws and procedures. Core Values Our ideal candidate possesses the following values: o Employees = #1: Employees are our number 1 priorityo E=mc^2: What you do effects otherso Be efficient: Inefficiency bankrupts morale & momentumo Grow upwards; Not downwards: Let's develop into our higher selveso Up, Down, Up, Down, A, B, A, B: Unlock the matrix; advance and overcome Responsibilities Field Team Functions: o Responsible for daily reporting of tasks and to-do's within the company's project management platform.
Display pride and professionalism
in maintaining self appearance, company equipment and property. Promptly deliver excellent customer service demonstrating a commitment to increasing customer satisfaction.
Onsite Functions: o While onsite, must present professional in self appearance and take quality care with company and customer equipment and property. Must arrive onsite at least 15 minutes prior to scheduled customer appointments, and confirm arrival in the company chat. Responsible for clear and consistent communication in chat providing hourly updates while onsite. May assist with DC server and deployments for MSP and Hosting divisions. Communication with customers and proper support channels (i. e. Customer/Project
Manager). Utilizes ticket system and documentation tools.
Assist with development and maintenance of local networks. Experience and Preferences o Set up and support workstations with computers and necessary peripheral devices (routers, printers etc. )o Utilization of network topography & OSI Modelo Understanding of SMTP & Email Systemso Virtualization Technologies (Particularly VMWARE / Hyper-V)o Use of Microsoft Windows Server (2008/12/16)o Use of Microsoft Office (2013/2016)o Develop and maintain local networks in ways that optimize performanceo Ensure security and privacy of networks and computer systemso Perform troubleshooting on computer hardware to ensure functionalityo Install and configure appropriate software and functions according to specificationso Assist with development and maintenance of local networkso Utilizes ticket system and documentation toolso Communication with customers and proper support channels (i.
e. Customer/Project Coordinator)o Consistent, regular, and reliable attendance including being ready for work at the designated start timeo Ensure that all issues are properly documented and assigned in a technical support ticketing systemo Perform analysis, diagnosis, and resolution of IT problems that ariseo MSP experienceo Prior customer service experienceo Must have valid driver’s license and reliable transportation to and from the Sector 7 officeo Must be able to lift a minimum of 50lbso Degree in Computer Science or Certifications will be an advantage (e.
g. Comp TIA A+, Microsoft Certified IT Professional)
education, a foundation of strong character, meaningful relationships, and real-world experiences for career and/or college. We need further to encourage our broad and beloved Cornerstone community to live the Complete Life as well. We seek to hire top talent to help us fulfill this great mission THE CORNERSTONE FAMILY Our faculty, staff, parents and students are all part of the Cornerstone family.
We work hard together to help each other succeed. If you want to work alongside a group of people who are passionate about what they do, the city in which they do it, and the families they serve, then Cornerstone is the right place for you. TITLE: Special Education Para Professional FLSA STATUS
: Exempt REPORTS TO: Director of Special Education HERE’S WHAT YOU’LL DO Assist teacher with general classroom management and supervision Establish and maintain an orderly and supportive learning environment that maximizes student learning Support high levels of student engagement in academic instruction Implement creative methods of instruction (exercises and activities) that will help students learn and improve their academic performance in their classes Maintain open communication with teacher(s) about any student issues or special information Maintain a high quality of student activities including alignment with organization and state standards Maintain a high standard of professionalism,
including confidentiality Conduct individual or group tutoring sessions with students to help them master and reinforce concepts Prepare and maintain accurate student records, including progress and attendance reports Communicate continually with students on learning and achievement expectations and their progress in meeting those expectations Maintain continuous communication with parents/guardians to keep them informed of the progress of their child HERE’S WHAT EVERYONE AT CORNERSTONE DOES the ability to prioritize student-learning needs over the customs, routines, and established relationships that can stand in the way of necessary change; the strong desire to achieve outstanding results in a short amount of time; the ability to motivate others and influence their behaviors; the power to stay visibly focused and self-assured; the talent to foster collective responsibility and ownership for greater student achievement; the aptitude to sustain an effective system of shared leadership and responsibility throughout Cornerstone; HERE’S WHY WE’LL LOVE YOU Associates Degree or Work Keys required.
HERE’S WHY YOU’LL LOVE US For fulltime colleagues, we are proud to offer a competitive compensation and benefits package commensurate with experience and subject to plan eligibility Medical, Dental and Vision Coverage Retirement Savings Plan with Employer Match Paid Time-Off Short- and Long-Term Disability Flexible Care Spending Account Dependent Care Spending Account Group Life Insurance Optional Income Protection Plans We operate a positive and supportive working environment We foster and encourage innovation in student education and career development We facilitate professional development and other faculty and staff experiences We provide opportunities to engage in the Partner Program, Career Pathways and other sponsored Cornerstone community programs This job description is intended to describe the general nature and level of work being performed by an employee in this position and the qualifications needed.
The job description should not be construed as an exhaustive list of all duties that may be performed by a person so classified and should not be taken as a comprehensive list of all qualifications that may be required. Cornerstone Education Group is an equal-opportunity employer.
one-to-one student technology, an expansive athletic program, and a rigorous curriculum that is both standards based and culturally responsive. We are looking for dedicated staff that will allow all students to contribute to classroom learning by sharing and gaining knowledge from each other.
The Old Redford Academy’s philosophy is based on early work of Dr. Maria Montessori Method of Teaching which has a focus on educating “the whole child”. If you are passionate about making a difference in students' lives then our academy is for you! Competitive Medical, Dental, and Vision plans; 401K plan available. Life, ADD, STD, and LTD 100% paid by employer! For more information on Old Redford
Academy, please visit our website at www. oradistrict. org/. Key Responsibilities: - Deliver engaging and comprehensive media literacy lessons to 8th-grade students.
- Maintain a positive and inclusive classroom environment conducive to learning. - Implement lesson plans and instructional materials provided by the regular teacher. - backss and monitor student progress and provide feedback. - Maintain classroom management and discipline. - Communicate effectively with students, parents, and staff members. - Participate in faculty meetings and professional development activities as required. Qualifications: - Bachelor’s degree in Education, Media Studies, Communications, or related field
preferred. - Previous teaching experience, particularly at the middle school level, is desirable.
- Strong understanding of media literacy concepts and digital media. - Excellent communication and interpersonal skills. - Ability to adapt to different learning styles and provide a supportive learning environment. - Effective classroom management skills.
can also model a virtuous life beyond high school. Ideally it will be someone who can coach our students in a highly competitive sport yet help them keep a balance in all aspects of their lives, spiritually, socially, mentally and physically. Student athletes promote school spirit, school pride, and encourage the members of the athletic teams.
Their involvement and enthusiasm in the Cornerstone community helps current and future students desire to be part of the community. The Varsity Track & Field Coach is responsible for the operation of the program while remaining in compliance with the Board of Education, district, building and MHSAA rules and policies. The district supports promotion
of internal candidates. Proof of a minimum of an Associate Degree or equivalent (evidence of 60 hours of current credits) and evidence of a certified plan towards a Bachelor's Degree must be present at the time of application Applicants must provide evidence of experience in high school and/or college sports, in the area of the applicable position.
Must have at least three (3) years of previous coaching in the area of applicable position Must have knowledge of athletic procedures Verbal, written, and interpersonal communication skills required Pass a background check and drug screening RESPONSIBILITIES: Must provide and organize adequate supervision before, during, and after practices/games
for all scholar-athletes The coaching position is responsible for adhering to the athletic policy approved by the Michigan High School Athletic Association (MHSAA) Develop, recommend, and implement specific training/conditioning programs and skills development programs Work with other students, faculty, and staff to support the retention of student-athletes Promote teamwork, set high standards, and support the academic, personal, and leadership development of its students Must provide a consistent schedule of time for scholar-athletes to have an academic study table Provide an atmosphere conducive to good sportsmanship and stewardship Demonstrated ability to work and communicate effectively with athletes, parents, and school staff Works with the Athletic Director in scheduling facilities for practices and competition Establishes and maintains standards of pupil behavior and provides proper supervision of athletes at all times Collaborate with and meet with parents of scholar-athletes to keep them duly informed of the program schedule and activities Must have knowledge of and enforce all Charter School League and MHSAA rules and regulations compliance at all times Shall duly serve as a positive role model/mentor for scholar-athletes Follow established procedures in the event of an athletes injury Maintain the Track & Field equipment storage in an orderly condition and assume responsibility for its security Complete MHSAA CAP 1-2 and MHSAA Online Rules Meeting Maintain a positive image that aligns with Cornerstone's core values Must show evidence/certification of completing/attending the following and other professional development courses, workshops, and clinics to expand knowledge in all aspects of coaching Perform other duties as assigned by the supervisor TRYOUTS: Hold tryouts in an organized manner by teaching material at the beginning so students have time to learn it.
Inform students at the beginning of tryouts as to how they will learn if they made the team OFF-SEASON: Conduct some off-season practices and conditioning in compliance with the MHSAA rules and regulations. Coordinate with Athletic Director regarding uniform and practice gear needs Send letter home to parents regarding practice gear requirements and uniform requirements Give out pre- and post- camp workouts to stay in shape for daily doubles Prepare materials for daily doubles and organize the upcoming season Work with Athletic Director to schedule non conference games and tournaments during the season MARCH: Hold tryouts and begin implementing coaching philosophy Arrange bus transportation with the Athletic Director to travel to away games OTHER FUNCTIONS: Attend staff development meetings, clinics, and other professional activities to improve coaching performance Perform any other related duties as assigned by the Athletic Director, Principal, or other appropriate administrator
recruiting strategies and required activities to result in high-volume placements. Our Recruiters provide outstanding service in a rapidly changing environment and labor market. Success in this role requires pro-activeness, resilience, effective communication, problem solving skills and the ability to multi-task and operate in a fast-paced environment.
A heart for service and drive for results are the keys to success. CORE FUNCTIONS Represent PMP brand at career fairs & community events to attract talent Post & manage opportunities to job boards, social media & other talent targeting & engagement platforms Nurture applicants & candidates with proven workflows Pro-active outbound recruiting
activity Develop connections within the market as applicant lead sources Interview applicants utilizing standard processes Mining candidate database to remain connected & create placement opportunities Prepare candidates for career opportunities with internal & client expectations Successful placement of candidates at client partners Utilize Applicant Tracking System to maximize efficiencies & experience Support & solve escalated employee relations Create a positive employment experience to increase satisfaction & retention Communicate with client end users on candidates, placements & employees Work together with market manager & shared resources to fulfill all statements of service, exceed goals
& achieve success THE AXIOS HR WHY We have been vesting on making a difference in the lives of our clients, employees and their communities and families for 32 years.
As a local 100% employee owned company our core values lead our team and our vision for servicing over 50,000 employees drives us. We promise one HR solution, personalized service and experts backed by outstanding systems to small businesses. We back our promise up with our strong guarantees. Team Before Self Find a Better Way Grow by Learning Commit to Serving Do the Right Thing We are proud to be an equal opportunity workplace committed to building a team culture that celebrates diversity and inclusion.
with clients and team members requiring a strong customer service background coupled with organizational skills. RESPONSIBILITIES: Greet and assist clients. Prepare and hand off returns to clients during tax season. Scan documents as needed. Answer BTA mainline phones.
Assist with BTA Email to Case. Process mail and checks. Maintain the office and fulfill operational needs as necessary. QUALIFICATIONS: High School diploma or GED required. Minimum 1 year of administrative experience Exceptional communication skills, both written and verbal. Demonstrable MS Office experience. Working knowledge of Salesforce is preferred. Customer Service background is helpful. Demonstrable skills working with all of MS Office Suite. Strong organizational skills with the ability to work successfully against a deadline.
ontract to hire opportunity. OVERTIME AVAILABLE REQUIRE D from you: Previous experience working in a manufacturing environment Injection Molding experience is Preferred Be able to pay high attention to detail Strong Work Ethic Reliable Transportation Longevity Must be able to pass drug test & background check Great attendance and attitude!
Must submit an updated copy of resume. Non-slip shoes are a requirement. Key Skills: Machine Operating, Machine Operator, Production Associate, Warehouse Worker, Assembly Line, Assembly Line Worker, Automotive Industry, Warehouse Associate, Production Operator, Picking and Packing, Sorting and Cleaning, Shipping and Receiving, Automotive Technician, Injection Molding, Plastics
non-traditional learning, designed to ensure student and teacher success. Candidates need to be able to demonstrate a passion for education reform, the ability to work with a diverse group of people and a track record of success. Responsibilities and Duties 1.
Provide support in the before, during, and after school supervision of students inside and outside the classrooms and building.2. Partner with staff in supporting the academic success of students as directed by the building administration.3. Provide classroom support on an emergency or per-arranged basis.4. Communicate effectively with building personnel as part of a team.5. Demonstrate ability to notify and include parents into
the instructional process.6. Have demonstrated ability to create a learning environment that stimulates participation and creativity. What does the " Abney Way" mean? Go to our You Tube channel and check it out or click on bit. ly/37U0oaz!
guests the moment they come in. Accurately record orders, add up the bill, take payment, and make change. Take phone orders and write up delivery tickets. Prepare the food, following Subway’s guidelines for portion sizes, recipes, and procedures. Keep the entire restaurant clean and sanitary.
Dress appropriately for work in a clean uniform. What You'll Need Strong communication skills to interact with employees, customers, supervisors, and vendors in a friendly way. Ability to speak, read and write in English, and interpret operating manuals, instructions, and procedure manuals. Ability to accurately count cash and make change. Ability to stand, walk, reach horizontally and above the
shoulder, grasp, and push buttons throughout the shift. Ability to lift up to 35 lbs. and frequently carry up to 10 lbs. Must have reliable transportation. Full Time Benefits It feels good to work at a company that cares about its customers and its community.
We’re always looking for ways to take good care of each other, and that goes for your benefits, too. As a Subway Sandwich Artist, you’ll be part of the Johnny’s Markets team, enjoying the same perks and benefits as our full-time store employees: Competitive pay: work your way up and earn raises on an annual basis, earn cash for referrals! Medical, dental, and vision insurance (after 60 days) Flex spending account (after 60 days)
$10,000 life insurance and accidental death & dismemberment insurance (after 60 days) Life Works employee assistance program (after 60 days) 401K with company match (age 18+, after 6 months of service) 1 week paid vacation (after 90 days), 6 paid holidays per year, and holiday premium pay Part Time Benefits At Johnny’s, we give customers our best every day, and that’s how we treat our employees, too.
Your work is important to us, so as a part-time Johnny’s employee, you can look forward to: Competitive pay: work your way up and earn raises on an annual basis, earn cash for referrals! Medical fixed payment indemnity (after 60 days) Life Works employee assistance program (after 60 days) 401K with company match (age 18+, after 6 months of service) Up to 40 hours paid sick leave per year (after 90 days) and holiday premium pay Get to Know Johnny’s You can feel good about working for a Subway restaurant owned and operated by the Johnny’s Markets team.
Our family-owned, Michigan-based chain of convenience stores can now be found at more than 60 Shell gas stations across Michigan and Northern Indiana, giving people a fun, friendly place to find a great cup of coffee, yummy snacks for the road, and home and car necessities. Wherever we go, we work hard to be a bright spot in the community, doing our best to Be More, Be Good, and Be Neighborly.
Come join our team!
and workplace happiness initiatives We believe in building a diverse team, and we strive to make our company a welcoming space where everyone can make an impact on Nature’s Medicines success. We encourage talented people from all backgrounds to join us.
JOB DESCRIPTION: (All positions for this job are located in Battle Creek, MI) The Cultivation Technicians will be responsible for the harvest of the plants, which will include de-leafing, cutting down of the plants, hanging the plants and spraying the plants, and transferring the harvested plants to the drying room. The job can be described as fast-paced, highly repetitive, with a great deal of manual labor while working in various temperatures
from 60 to 80 degrees. The ideal candidate will have a positive “can-do” attitude and respect team members, the plants, and the facility. They should have the ability to manage high stress, high urgency situations and be flexible and adaptable when a problem requires it.
Most importantly, attendance and punctuality are critical to the success of this role. RESPONSIBILITIES: Take Direction from Managers and Leads. Ability to work collectively and respectfully both independently and in a team environment. Follow all safety standards and abide by PPE requirements. Ensure a high standard of quality during all processes. Maintain a clean and safe working environment for all employees. Set
goals and meet deadlines. Capable of completing all relevant repetitive tasks regularly and consistently with a high level of attention to care.
Participate in ongoing education and professional development, as needed. Identifies hazards, reports accidents, incidents, and near-miss situations through the proper channels and in a responsible manner so that they can be investigated, determined, and eliminated to prevent future occurrences. Maintains job-related confidentiality. QUALIFICATIONS and EDUCATION: At least 21 years of age and authorized to work in the US with proper employment documentation. Reliable transportation and valid driver's license.
High School Diploma or equivalent. Experience and knowledge in horticulture and/or agriculture preferred. Previous manufacturing/ laborer experience preferred. Must be able to push, pull, move, and/or lift a minimum of 50 lbs. to a minimum height of 5 feet and be able to carry that weight a minimum of 50 feet without mechanical assistance. Working safely in a warehouse setting. Able to sit for extended periods of time (8+hrs a day) Able to stand/walk for extended periods of time. Maintain a positive attitude that promotes teamwork. Record plant growth patterns, plant temperatures, stresses, and condensation points.
Ensure proper calibration and maintenance of all greenhouse equipment. Must clearly convey any information about plants, machines, and activities within the cultivation function. Assist with daily tasks in reproductive, vegetative, and flowering stages. Cooperate and assist other cultivation leads and associates in the areas of climate, irrigation, growing techniques, production trials, labor savings techniques, and in any areas where assistance is required and as requested by other growers, maintenance, and management. Cooperate with, collaborate, and assist with cross-functional cultivation and production departments.
Remain compliant with any and all legal or company regulations. Ability to communicate through various formats, including email and phone. ENVIRONMENTAL REQUIREMENTS AND EXPOSURE: Exposure to fertilizer, dust, odors, exceedingly high heat, extremely low temperature, high and low humidity, high noise levels, vibrations, water, dry salts, allergens, pollen, dust, plant pathogens, other volatile organic compounds, and other environmental variables. Must be able to speak and communicate verbally in English at a minimum conversation level. The above requirements describe the general nature and level of work only.
They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, and this job description may be amended at any time. Required experience, training, or educational requirements shall be as indicated or as deemed acceptable by Nature’s Medicines management.
school graduation, 12+ years – no matter what. We are currently seeking an extraordinary professional to embark on a new career journey as a Friend at our Detroit Chapter. At Friends of the Children we put children first and use our values to change the way the world treats and views youth facing great barriers.
As a Friend you will nurture long-term relationships from a foundation of love, acceptance, and culturally-informed practice. Do you want to help eight of our youth discover their limitless potential, by fostering their internal resiliency? Are you ready to help build relationships within the communities of our youth and families to strengthen social networks and provide bridges
to new opportunities? If so, the impactful role of a Friend might be for you. Job Description: We are currently seeking a mentor for our Childhood program (Kindergarten to 5th Grade) to serve as a positive adult role model to eight elementary children and develop loving, caring, and sustained relationships with each child.
For each child, a Friend will set positive expectations; nurture and promote each child’s strength, talents, and abilities; help ensure physical and emotional well-being; teach life and academic skills; provide enrichment activities; and model responsible behavior. A Friend will fully document activities and participate in the ongoing evaluation process. Friends will
work primarily one-on-one with their children, while also building trusting supportive relationships with parents/caregivers.
A Friend must know, understand, honor, and support the organization’s mission, vision, values, and principles, and be able to clearly articulate the organization’s function. Essential Responsibilities: Develop and sustain a long-term, caring, protective, and loving relationship with each child Spend time with children, one-on-one Partner with parents/caregivers to provide concrete and social-emotional supports for the family. Set realistic expectations and goals based on each child’s strengths, talents, abilities, and needs Teach life skills and help develop a talent/skill/area of interest with each child Provide enrichment resources and activities that include opportunities for cultural awareness Develop positive relationships with families, teachers, and others involved in each child’s life Reinforce basic academic skills Maintain a 40-hour work schedule that includes afternoons, evenings, and weekends (normal working days are Tuesday through Saturday with Sundays and Mondays off) Maintain spending within budgetary guidelines Complete, distribute, and collect time summaries, activity journals, short-term plans, expense reports, and evaluations materials accurately and in a timely manner Attend and actively participate in team meeting and staff functions Maintain First Aid/CPR certification Provide information and support to the development and executive team on related activities Fulfill other responsibilities as requested Additional qualifications: Two-year experience working with children Willingness to commit for a minimum of three years Bilingual Spanish preferred Advocate to secure additional resources, opportunities, and services for youth as appropriate • Assist with systems navigation in schools to secure conditions for optimal academic success • Strong interpersonal skills Demonstrated ability to work with children in varied capacities and settings Ability to develop trusting relationships with children, families, teachers, and others involved in each child’s life Ability to work independently and as a team player Ability to manage several concurrent issues and solve problems effectively Strong written and verbal communications skills Strong organizational and time management skills A sense of humor is a plus SALARY $52K annually BENEFITS Comprehensive PROFESSIONAL LEVEL: Professional MINIMUM EDUCATION REQUIRED: 2-degree required.
4-year degree preferred. Location: Detroit, MI Friends of the Children is an Equal Opportunity Employer, committed to addressing discriminatory practices, and to working toward racial equity. The equal employment opportunity policy of Friends of the Children provides fair and equal opportunities for all employees and job applicants regardless of race, color, religious creed, national origin, ancestry, age, interaction, gender, pregnancy, interactionual orientation, marital status, familial status, disability, or genetic information, in compliance with applicable federal, state and local law.
Friends of the Children hires and promotes individuals solely based on their qualifications for the job to be filled. Friends of the Children is growing rapidly as communities across the country are experiencing the power of how “One” changes a child's story: One Friend. One Child. 12+ years. No matter what. #The Power Of One
Provide timely and accurate information to decision makers, create a positive environment for customers, and to ensure compliance with applicable accounting laws and procedures. Core Values Our ideal candidate possesses the following values: o Employees = #1: Employees are our number 1 priorityo E=mc^2: What you do effects otherso Be efficient: Inefficiency bankrupts morale & momentumo Grow upwards; Not downwards: Let's develop into our higher selveso Up, Down, Up, Down, A, B, A, B: Unlock the matrix; advance and overcome Responsibilities Managed Service Provider Functions: o Responsible for the front line of the technical SLA for our managed service customers at a Tier 1 support level.
Responsible for following up on all open and/or overdue tickets assuring a resolution in a timely manner. Provide technical assistance and problem resolution for customers, as well as internal personnel, requesting technical assistance through escalations.
Must have great communication skills to ensure high levels of positive customer feedback. Demonstrates a commitment to increasing customer satisfaction by delivering friendly, courteous service to clients. Maintains information within a knowledge-based computer system, including data entry of commonly reported problems, questions, and known resolutions and troubleshooting steps. Provide support as a scheduled, on-call technician during
off hours. Field Team Functions: o Responsible for daily reporting of tasks and to-do's within the company's project management platform.
Display pride and professionalism in maintaining self appearance, company equipment and property. Promptly deliver excellent customer service demonstrating a commitment to increasing customer satisfaction. Onsite Functions: o While onsite, must present professional in self appearance and take quality care with company and customer equipment and property. Must arrive onsite at least 15 minutes prior to scheduled customer appointments, and confirm arrival in the company chat. Responsible for clear and consistent communication in chat providing hourly updates while onsite.
May assist with DC server and deployments for MSP and Hosting divisions. Communication with customers and proper support channels (i. e. Customer/Project Manager). Utilizes ticket system and documentation tools. Assist with development and maintenance of local networks. Experience and Preferences o Set up and support workstations with computers and necessary peripheral devices (routers, printers etc. )o Utilization of network topography & OSI Modelo Understanding of SMTP & Email Systemso Virtualization Technologies (Particularly VMWARE / Hyper-V)o Use of Microsoft Windows Server (2008/12/16)o Use of Microsoft Office (2013/2016)o Develop and maintain local networks in ways that optimize performanceo Ensure security and privacy of networks and computer systemso Perform troubleshooting on computer hardware to ensure functionalityo Install and configure appropriate software and functions according to specificationso Assist with development and maintenance of local networkso Utilizes ticket system and documentation toolso Communication with customers and proper support channels (i.
e. Customer/Project Coordinator)o Consistent, regular, and reliable attendance including being ready for work at the designated start timeo Ensure that all issues are properly documented and assigned in a technical support ticketing systemo Perform analysis, diagnosis, and resolution of IT problems that ariseo MSP experienceo Prior customer service experienceo Must have valid driver’s license and reliable transportation to and from the Sector 7 officeo Must be able to lift a minimum of 50lbso Degree in Computer Science or Certifications will be an advantage (e.
g. Comp TIA A+, Microsoft Certified IT Professional)
the organization serves. Job Summary: The Program Associate is responsible for planning, executing, and evaluating enriching programs and activities to ensure they are new and exciting, meeting community needs through various programs and creating opportunities for families to thrive.
Essential Functions: 1. Coordinates with senior leadership to define program goals and fiscal objectives. Develops clear objectives that are measurable for each activity.2. Develops, plans, coordinates, promotes, executes, oversees, and evaluates community-based activities and initiatives related to the four program areas. Evaluates the effectiveness of programs, events, and activities provided by Communities
First, Inc.3. Develops, manages, and evaluates program, activity, and event budgets.4. Assists with grant writing, fund development and outcome reports for programs.5.
Serve as the primary contact person and subject matter expert for program policies and procedures.6. Solicits participants input to gauge participants reaction to program quality; uses evaluation results from past program experience to plan new programs.7. Effectively plans and executes programs, events, and activities (that are convenient and accessible for participants) to promote high levels of attendance.8. Accurately tracks, collects, and maintains statistics, reports, and activity records. Submits timely reports on
activities, programs, events, and activities. Maintains records.9.
Prepares for publication a variety of materials for internal and external use regarding programs, events, activities, etc. Assists in developing web and other online content.10. In collaboration with senior leadership, schedules programs, events, activities, etc. as appropriate.11. Promotes interest and provides information regarding assigned programs and activities to the community and others, as required/directed.12. Keeps current of changing needs within programs, events, activities, etc. as assigned. Remains flexible in ensuring necessary modifications are made.13. Supports the supervision of team members, Ameri Corps members, interns and program assistants as required.14.
Performs a variety of miscellaneous duties, such as answering phones, typing correspondence, running errands, picking up supplies, assisting senior leadership, and others as needed/directed.15. Promotes and builds good working relationships with staff of Communities First, Inc. Embraces mission. Works with team; assists whenever and wherever needed/required. Other: 1. Attends conferences, workshops and/or other learning opportunities as needed.2. Attends staff and relevant committee or community meetings as needed.3.
Regular and predictable onsite attendance.4. Other duties as assigned. Education: Associate or bachelor’s degree in business, social work, psychology, or related field, required. Master’s degree, preferred. Certifications: None Required Required Knowledge, Skills, Abilities, Training and Experience: 1. Minimum five (5) years’ experience working in a related field is required.2. Demonstrates a high level of confidentiality, discretion, and good judgment.3. Ability to engage, encourage, and work with people from diverse backgrounds.4. Demonstrates excellent work ethic, decision-making, and problem-solving skills.5.
Ability to use computers, navigate the internet, and utilize software programs and other applications.6. Demonstrates strong attention to detail and organizes work according to deadlines and workflow requirements.7. Ability to communicate clearly and effectively, both orally and in writing.8. Ability to work autonomously and with little guidance.9. Displays the confidence and competence to gain/maintain the organization’s credibility.10. Takes initiative to learn, develop oneself and see things through from start to finish.11. Ability to engage in active listening and communicate complex information to a variety of audiences.12.
Ability to effectively present information to leadership, Board of Directors, community members, visitors, and other employees of the organization.13. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Essential Physical Requirements: 1. Ability to converse verbally and in writing with others.2. Ability to utilize general office equipment, Internet, and various business software programs.3. Ability to travel to attend various events and meetings in person quarterly and as needed.4.
Ability to move about in work areas, communicate with others, and/or use repetitive motions.5. Ability to sit, stoop, climb, pull, push, and reach. The employee must occasionally lift and/or move up to 25 pounds.6. Noise level in the work environment is moderate. Equal Employment Opportunity & ADA Compliance: Communities First, Inc. provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, interactionual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
Equal employment opportunity applies to all terms and conditions of employment including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training. To ensure equal employment opportunities to qualified individuals with a disability, Communities First, Inc. will make reasonable accommodations for the known disability of an otherwise qualified individual, unless undue hardship on the operation of the organization would result. We support and promote equal employment opportunity, human dignity, and racial, ethnic, and cultural diversity by taking positive steps to eliminate barriers that may exist in hiring and in employment practices.
Discrimination of any type will not be tolerated. This job description does not list all of the duties of the job. Other duties and responsibilities may be assigned. This job description may be revised at any time. This job description is not a contract for employment and either the employee or the employer may terminate employment at any time, for any reason or no reason.
with clients and team members requiring a strong customer service background coupled with organizational skills. RESPONSIBILITIES: Greet and assist clients. Prepare and hand off returns to clients during tax season. Scan documents as needed. Answer BTA mainline phones.
Assist with BTA Email to Case. Process mail and checks. Maintain the office and fulfill operational needs as necessary. QUALIFICATIONS: High School diploma or GED required. Minimum 1 year of administrative experience Exceptional communication skills, both written and verbal. Demonstrable MS Office experience. Working knowledge of Salesforce is preferred. Customer Service background is helpful. Demonstrable skills working with all of MS Office Suite. Strong organizational skills with the ability to work successfully against a deadline.
