and process-oriented. Be a hero to our customers by providing help desk support for both on-premises and remote users. What we offer: A great culture where you feel like a member of our family - achievements are recognized, acknowledged, and celebrated Competitive salary & comprehensive benefits including health, dental, vision, life, short & long-term disability, critical care, AD&D, dependent life Add-on benefits include pet insurance, Perks Program for buying power, Hinge Health for customized online workouts, Teledoc, and more 401k with a 6% employer match after 90 days 15 days of vacation which you are encouraged to take, plus 10 holidays, annually Tuition assistance Stability in
a growing, environmentally conscious, publicly traded company Opportunity to work alongside America's most respected brands and food manufacturers You will love it here if you: Enjoy serving as the primary point of contact for customers Are a keen troubleshooter Thrive in a team environment Want to learn new systems and skills Are good at managing multiple projects simultaneously What you'll do: Provide Level I & II support remotely via phone, using remote tools or onsite Troubleshoot software and hardware failures Setup HP desktops, laptops, thin clients, and Microsoft Surface Pro units Install hardware and peripheral components like docking stations, printers, keyboards, and monitors
Load software packages such as networking components, operating systems, and office applications Prioritize and work on service desk tickets in the internal ticketing system Accountable for being part of an ongoing after-hours on-call rotation Develop and conduct various training and instruction for end users on OS and other applications Assist users in maximizing the use of computing systems Past retail and customer service a plus!
Travel (national & international) may be possibility (5% - 10%)We need you to have: Associates Degree 2 + years of hands-on technical experience In lieu of a degree, 4 + years of hands-on technical experience required Mid-level experience troubleshooting Microsoft Office 7 and 2019, Active Directory Administration, and Virtualization Technologies Solid knowledge of Networking, Ethernet Cabling, TCP/IP, and DNS Experience troubleshooting Adobe, Standard & Professional software experience (Installation & Troubleshooting)Who We Are: Silgan Containers is the largest provider of metal food packaging in the United States.
Trusted by America's most respected brands, our reputation is based on a foundation of quality, excellence, and unsurpassed technical expertise. We pride ourselves on being a solution-based partner to our customers and work hard to earn their business every day.
IT jobs, short for Information Technology jobs, encompass a broad range of roles focused on the creation, management, and support of computer-based information systems. These roles typically include software development, system integration, data analysis, network administration, and cybersecurity. The field is known for its fast-paced nature, constant evolution with emerging technologies, and high demand for skilled professionals. IT jobs often offer flexibility, competitive salaries, and opportunities for both technical and creative problem-solving. With technology being integral to virtually all industries, IT professionals can work in diverse environments from tech startups to large multinational corporations.
