HR & Recruiting Jobs refer to the roles within an organization focused on attracting, hiring, and retaining employees. Such positions include HR Managers, Recruiters, Talent Acquisition Specialists, and HR Generalists. These roles typically involve tasks such as developing job descriptions, screening candidates, conducting interviews, onboarding new employees, managing benefits and payroll, as well as handling employee relations and compliance with labor laws. A characteristic feature of these jobs is the combination of interpersonal skills with knowledge of HR processes and labor regulations to enhance the workforce and aid in organizational growth.
degrees.
The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts and offers a rich cultural environment in a bucolic setting close to major urban centers. In addition, the University is part of the Five Colleges (including Amherst College, Hampshire College, Mount Holyoke College, and Smith College), which adds to the intellectual energy of the region.
Job Summary Working under the direction of the Department of Environmental Health and Safety, the Environmental Site backssment Technician provides support and oversight of hazardous building materials including asbestos inspections, lead in construction, PCB’s, heavy metals, mold awareness,
and asbestos monitoring functions related to campus asbestos management program operations. Acquires and maintains Commonwealth of Massachusetts related certifications, including but not limited to functioning as an Asbestos Abatement Project Monitor and Asbestos Inspector.
Essential Functions Serve as a certified asbestos inspector and certified asbestos project monitor on asbestos containing material [ACM] related activities. Authorized to review building records, perform visual inspections, collect samples, prepare written inventories, and conduct other forms of investigation necessary to determine and document the presence and condition of known or suspect ACM, lead, PCBs and other
hazardous building materials in facilities. Apply current concepts and state-of-the-art knowledge to evaluate the conditions and accessibility of ACM and shall otherwise conduct their activities according to procedures described in current EPA guidance documents or applicable federal laws or rules and regulations.
Authorized to function as the on-site representative of the University in interpreting project specifications or asbestos management plans and monitoring and evaluating contractor or employee compliance with applicable rules, regulations, or specifications, including collection of the air samples at asbestos project sites. Able to perform limited asbestos analytical services under close supervision and, upon request, able to obtain Class B certificate or NIOSH 582 Equivalent Training Course thereto within 90 days of request.
Maintain and calibrate air sampling equipment. Operate motor vehicle to travel to work sites. Other Functions Perform other duties as assigned. Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) A high school diploma or equivalent in a technical program which includes a math and science curriculum. Certification as an Asbestos Inspector per M. G. L. c. 149, § 6-6F and 453 CMR 6.07.
Certification as an Asbestos Abatement Project Monitor per M. G. L. c. 149, § 6-6F and 453 CMR 6.07. Successful completion of the applicable initial and refresher training requirements per 453 CMR 6.10(2), 6.10(4) (d), and/or 453 CMR 6.10(5). Minimum of six (6) months experience in an occupation comparable to that of asbestos inspection; or two months field experience under the direct supervision of a certified Asbestos Inspector or Management Planner, per 453 CMR6.07(2)(a)1. Minimum of six (6) months employment experience in the asbestos abatement field, or two (2) months field experience under the direct supervision of a certified Asbestos Project Monitor, per 453 CMR 6.07(2)(d)1.
Able to pass a medical history and pulmonary function test and to pass a respiratory fit test. Must obtain Lead in Construction per 29 CFR 1926.62(1) and/or Lead Renovator, Repair and Painting per 40 CFR Part 745.225 training certificate within two (2) years of hire. Massachusetts Class D Driver’s License (or CDL with hazardous materials endorsement if required). Pass medical surveillance program requirements for respiratory protection program. State asbestos certification as asbestos inspector and asbestos project monitor.
Able to pass an EH&S competency backssment evaluation specific to hazardous building materials health and safety matters. Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) Class B Certificate or NIOSH 582 Equivalent Training Course to provide asbestos analytical services [within 90 days of request to obtain certification]. Physical Demands/Working Conditions Physically able to wear personal protective equipment (PPE). Additional Details: Ability to provide Asbestos Analytical Services. These services include, but are not limited to, the counting or enumeration of asbestos fibers in the air (air monitoring analysis) (must have a class C certificate for air samples) and the identification and quantification of asbestos in materials (bulk sample analysis) in connection with any asbestos hazard backssment, building inventory, exposure measurement, abatement project or associated project.
Work Schedule Monday – Friday; 8:30am – 5:00pm (40 hours per week). Salary Information Grade 15 Special Instructions to Applicants Applicants must complete online application, submit a resume and provide contact information for three (3) professional references.
UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, caste, creed, interaction, age, marital status, national origin, disability, political belief or affiliation, pregnancy and pregnancy-related condition(s), veteran status, interactionual orientation, gender identity and expression, genetic information, natural and protective hairstyle and any other class of individuals protected from discrimination in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University.
To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans. It is the policy of UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action. Advertised: Nov 16 2023 Eastern Standard Time Applications close: Feb 15 2024 Eastern Standard Time For more details: jobs-search.
org/architecture-construction_amherst-c434182/fire-safety-officer-environmental-site backssment-tech-amherst_i1971848367
The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts, and offers a rich cultural environment in a bucolic setting close to major urban centers. In addition, the University is part of the Five Colleges (including Amherst College, Hampshire College, Mount Holyoke College, and Smith College), which adds to the intellectual energy of the region.
Job Summary The Human Resources Generalist supports the human resource (HR) function for Commonwealth Honors College (CHC) and serves as an advisor and consultant to staff and faculty on matters related to human resources management, personnel policies, and procedures. The College includes 10 units and serves
over 3,500 students. Essential Functions Interprets HR policies and procedures and communicates information to staff and faculty. Coordinates faculty compensation processes for all honors courses across the University.
Initiates, manages and tracks personnel processes and actions for all staff and faculty. Ensures personnel actions comply with and are completed according to established University and departmental timelines, policies, and procedures. Facilitates recruitment by managing all aspects of the search process: Works with hiring managers to develop clear, accurate, and results-oriented job descriptions. Consults on search committee selection and appropriate advertisement venues.
Initiates requisitions and posts open positions via electronic applicant tracking system.
Communicates regularly with search committees and monitors progress. Prepares search summaries and offer letters for approvals. Troubleshoots most HR questions and problems independently, escalating unique situations or more serious matters to supervisor as required. Develops and implements on- and off-boarding processes. Ensures completion of any required paperwork. Answers questions from newly hired or departing staff and their managers. Provides direction for supervisors on how to properly complete the performance review process and ensures completion of relevant probationary period and annual performance reviews for all staff.
Provides consultation on leave policies to staff and supervisors according to University policies, bargaining agreements, and state/federal regulations, including the usage of sick leave bank, FMLA, and PFML. Conducts reviews of supporting documents and prepares approval letters and documentation. Maintains accurate, complete, and organized personnel files for all CHC staff and faculty. Stays up to date on state and federal regulations and ensures adherence to labor relations and conditions of employment. Responsible for on-going HR and personnel process improvements.
Utilizes the Academic Personnel Workflow System (APWS) to coordinate faculty annual review & promotion cases. Assists the Assistant Dean of Administration & Finance on projecting payroll and position management for CHC's approximate $4 million payroll budget. Includes: maintaining the tracking worksheet, monitoring personnel actions, and providing reliable and precise payroll data for use in internal and external financial reports used in long-range planning decisions. Acts as point of contact for time reporting or payroll questions and concerns. Assists with undergraduate and graduate personnel action processing as needed.
Other Functions Acts on behalf of the Assistant Dean of Administration & Finance on HR matters as needed. Recruits, trains and supervises 1-3 students per semester. Performs related duties as assigned or required to meet College, Executive Area, and University goals and objectives. Understands responsibilities with respect to conflicts of interest and behaves in ways consistent both with the law and with University policy. Understands and contributes to the implementation of institutional goals for achieving non-discrimination and creating a respectful, inclusive environment that is supportive of diversity.
Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) Bachelor's Degree and two (2) years of human resources-related experience OR an Associate's Degree and four (4) years of human resources-related experience OR High School Diploma and eight (8) years of human resources-related experience. Demonstrated working knowledge of human resources practices, policies, and procedures. Ability to work both independently and as part of an effective team with a highly cooperative and collaborative work style.
Must have the ability to work productively with a minimum amount of supervision or guidance. Strong interpersonal skills with the ability to interact effectively and create and maintain harmonious relationships with a diverse population. Strong organizational skills and attention to detail with the ability to create and implement timelines, complete assignments in a timely manner, and balance the demands of concurrent and potentially competing projects. Strong written and verbal communication skills. Ability to write concisely, express thoughts clearly, and develop ideas in a logical sequence.
Ability to read, understand, apply and explain rules, regulations and policies/procedures related to duties. Ability to understand and follow complex oral and written instructions and create effective and efficient work processes. Ability to think through problems, organize and seek out information, identify key factors and underlying causes, and generate solutions or resolve discrepancies. Ability to exercise sound judgment and maintain confidentiality. Knowledge of Microsoft Office suite, familiarity with online platforms for collaborative work (such as Google Drive or One Drive), and ability to quickly learn or adapt to new programs and processes.
Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) Experience working in an HR role in higher education. Experience working in an HR role in a unionized environment. S/PHR or SHRM certification. Experience with implementing staff training programs. Physical Demands/Working Conditions Typical Office Environment. Work Schedule Monday - Friday, 9:00am - 5:00pm (37.5 hours per week). This position has the opportunity for a hybrid work schedule, which is defined by the University as an arrangement where an employee’s work is regularly performed at a location other than the campus workspace for a portion of the week.
As this position falls within the Professional Staff Union, it is subject to the terms and conditions of the Professional Staff Union collective bargaining agreement. Salary Information Level 26. PSU Hiring Ranges. Special Instructions to Applicants Please submit a resume, cover letter, and the names and contact information for three (3) references. UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, caste, creed, interaction, age, marital status, national origin, disability, political belief or affiliation, pregnancy and pregnancy-related condition(s), veteran status, interactionual orientation, gender identity and expression, genetic information, natural and protective hairstyle and any other class of individuals protected from discrimination in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University.
To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans.
It is the policy of UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action. Advertised: Nov 16 2023 Eastern Standard Time Applications close: Feb 15 2024 Eastern Standard Time For more details: jobs-search. org/finance_amherst-c434182/human-resources-generalist-chc-hybrid-potential-amherst_i1969453925
establishing liaisons with community providers and other hospital programs are essential components of this position to achieve continuity of care. The Social Worker also provides other clinical services which may include: family education, bio-psychosocial backssments, groups and other aspects of treatment planning and implementation.
This position reports to the Assistant Clinical Manager, Behavioral Health and operates within established organizational and departmental policies and procedures. Master's degree in Social Work from an accredited school of social work required Current licensure as a Certified Social Worker (LICSW) in the Commonwealth of Massachusetts required Current
CPR certification required CPI certification required within 90 days Five (5) years experience in a social work setting and in mental health required, experience in addictions preferred Current Massachusetts driver's license, good driving record, and access to reliable transportation required For more details: jobs-search.
org/social-workers_northampton-c434611/social-workers-workers-northampton_i1959775054
years old Environmental & Physical Requirements: • While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands and fingers to feel and handle, reach with arms and hands, talk and hear. While performing the duties of this job, the employee may incidentally be required to stoop, kneel and crouch, lift weight or exert a force up to a maximum of 40 pounds• A current valid driver’s license and insurability rating is required.
be your ticket to paradise. Responsibilities: Spread the Love: Greet customers with a smile, a " Hey, man! " and make them feel welcome. Share your passion for cannabis and create a positive, chill vibe in the dispensary. Knowledge is Power: Stay up to date on all things cannabis – strains, edibles, concentrates, and accessories.
Be ready to drop some knowledge and answer questions like a true cannabis connoisseur. Recommendations, Dude: Help customers find the perfect product to match their needs and preferences. Suggest strains, methods of consumption, and dosage. Guide them through the journey of enlightenment. Stay Legal: Make sure everyone follows the rules and regulations
of the dispensary and the state. Check IDs and maintain a safe and secure environment. Keep it Tidy: Keep the dispensary looking spiffy, man! Organize products, clean the glass, and maintain a well-organized and visually appealing space.
Cash Handling: Handle transactions with ease, making sure the cash register stays in balance. Peace, Love, and Customer Service: Provide top-notch customer service, resolving issues with a zen-like calmness, and ensuring every customer leaves feeling groovy. Qualifications: Must be at least 21 years old. A deep love and knowledge of cannabis and its culture. Excellent communication skills and a friendly, approachable demeanor. Ability to maintain a cool,
calm, and collected attitude under pressure. Knowledge of local cannabis laws and regulations.
Cash handling experience is a plus, man. Benefits: Competitive " green" salary (pun intended). Staff discounts on our righteous products. A laid-back, fun work environment. Opportunities for growth and advancement. Being part of a team that's all about peace, love, and ganja. If you're ready to embark on a journey into the world of cannabis with Cheech and Chong Dispensaria, drop off your resume and a cover letter that shows off your personality and passion at our shop. Remember, man, it's not just a job; it's a lifestyle. Groovy vibes only, dude!
with us and ensure our stash is always in order, this gig might just be your ticket to the ultimate high! Responsibilities: 1. Dude, you gotta keep the inventory in check, like, count it and make sure it's all there. No missing items, man! 2. You'll be in charge of organizing the stash, so it's easy to find stuff when it's needed.
You gotta be, like, a master organizer. 3. Labeling and tagging, man! Everything's gotta have a label, so it's all clear and understandable. No confusion, dude! 4. Working with a team, you know? Coordinate with your fellow clerks and make sure everyone's on the same wavelength. 5. If something's running low, you gotta give the heads up, man. No surprises, you
know what I'm sayin'? 6. Like, staying up to date with inventory software and stuff. It's the 21st century, man, so we're gonna use some tech. 7. Reporting to the boss, keeping them in the loop about what's happening in the inventory world.
Requirements : · Attention to detail, man! You can't be spaced out or forgetful. We need someone sharp. · Experience in inventory management, but we're also cool with someone just starting out if you're super eager, man. · Good communication skills. You gotta be able to talk to your fellow clerks and the boss, man. No mumbling! · Organizational skills that are off the charts. We're talking about next-level organization here, dude. · Being reliable
and dependable. The stash is counting on you, man! · Data Universe: Keep meticulous records, generate reports, and maintain a zen-like organization in the inventory universe.
Qualifications: · Must be at least 21 years old. · A passion for cannabis and its culture. · Detail-oriented skills that rival the most complex bong designs. · Familiarity with inventory management systems is a plus, dude. · Ability to stay cool, even when the inventory is heating up. · Knowledge of local cannabis laws and regulations is essential. Benefits: · A righteous salary that reflects your inventory prowess. · Staff discounts on our out-of-sight products. · An out-of-this-world work environment with a team that's all about the good vibes.
· Opportunities for growth and advancement as we navigate the cannabis cosmos. If you're ready to be the Lead Inventory Magician at Cheech and Chong Dispensaria and you've got the skills to keep our herb universe in harmony, drop off your resume and a cover letter that showcases your personality and passion at our shop. Remember, it's not just a job; it's a cosmic journey. Let's make sure our customers are always in high spirits, man! Peace, love, and inventory management!
in the store and spread good vibes, this gig might be your ticket to the ultimate herbal adventure! Responsibilities: Right-Hand Bud: Be the right-hand bud to the Store Manager. Assist in overseeing the daily dispensary operations, ensuring everything's chill.
Guidance Guru: Share your herb knowledge and mentor our team of budtenders. Help them reach new highs as cannabis experts. Customer Connection: Interact with our amazing customers, offering guidance and product recommendations to make their cannabis journey a blast. Inventory Insights: Keep a close eye on the inventory. Help manage stock levels and make sure we're always stocked with the finest cannabis goodies. Quality Control:
Maintain our high standards of quality and compliance with local regulations. No schwag allowed under your watch, man! Customer Love: Spread the love to our customers!
Provide top-notch customer service and resolve any issues with a Zen-like calmness. Legal Lingo: Stay up-to-date on all local and state cannabis laws and regulations. Ensure we're always in compliance. Budtender Training: Assist in conducting training sessions for budtenders to keep them knowledgeable and ready to guide customers. Qualifications: Must be at least 21 years old. Previous experience as a budtender is essential, man. A deep love for cannabis and its culture. Leadership skills and a willingness to help your
fellow buds grow. Knowledge of local cannabis laws and regulations is a must.
Excellent communication skills to groove with the team and customers. Benefits: A righteous salary that reflects your elevated role. Staff discounts on our out-of-sight products. An out-of-this-world work environment with a team that's all about the good vibes. Opportunities for growth and advancement as we ride the cannabis wave. If you're ready to be the Lead Budtender at Cheech and Chong Dispensaria and you've got the groove, drop off your resume and a cover letter that showcases your personality and passion at our shop. Remember, it's not just a job; it's a cosmic journey. Let's make this place the ultimate destination for cannabis enthusiasts, man!
Peace, love, and budtending! Top of Form
a team of experts who care about the details and work continuously to ensure that we provide our customers with the best experience they’ve had with a payroll and HR provider. We offer a competitive salary and benefits package, generous Paid Time Off, a comfortable, convenient, and state-of-the-art office, and company-sponsored social events.
This is an in-office position at our Northampton, MA location. Who we’re looking for: Do you want to work in a fast-paced office with a fun environment? Do you want to help support our clients from a variety of industries and have an impact on the day-to-day customer success Checkwriters offers? If so, our Client Support Specialist role is for you.
We are looking for an energetic, organized, and compassionate individual who is seeking a long-term, successful career. On a typical day you will: Work directly with clients to fulfill their requests while building meaningful relationships.
Ensure all client payrolls are processed timely and accurately. Verify all payroll data and maintain client information in a meticulous and confidential manner. Communicate with clients and team members effectively. You’ll thrive in this position if you: Enjoy problem solving: you are someone who can take a step back and look at the bigger picture to determine why and how something took place and relay that to others clearly. Are organized and analytical:
you can organize multiple tasks by priority, are comfortable working with numbers, and can spot when things “don’t look right”.
Are a natural people person: you enjoy making others happy and are willing to go above and beyond to meet the needs of our clients and the rest of the Checkwriters team. Have a positive attitude : we work hard, but we have fun! It is essential that you are upbeat and contribute to our exciting atmosphere.
employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures. Achieves customer service objectives by contributing customer service information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying customer service trends; determining system improvements; implementing change.
Meets customer service financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures;
analyzing variances; initiating corrective actions. Determines customer service requirements by maintaining contact with customers; visiting operational environments; conducting surveys; forming focus groups; benchmarking best practices; analyzing information and applications.
Improves customer service quality results by studying, evaluating, and re-designing processes; establishing and communicating service metrics; monitoring and analyzing results; implementing changes. Maximizes customer operational performance by providing help desk resources and technical advice; resolving problems; disseminating advisories, warnings, and new techniques; detecting and diagnosing network problems.
Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
Accomplishes information systems and organization mission by completing related results as needed. Customer Asst. Service Manager Skills and Qualifications: Customer Service, Process Improvement, Decision Making, Managing Processes, Staffing, Planning, Tracking Budget Expenses, Analyzing Information , Developing Standards, Help Desk Experience, Emphasizing Excellence
service expertise will be crucial in delivering an exceptional service experience to our valued clients. Responsibilities:1. Greeting and Welcoming Customers: Greet customers promptly and courteously as they arrive at the service department. Make them feel comfortable and assure them that their vehicle is in good hands.2.
backssing Vehicle Issues: Conduct thorough consultations and inspections with customers to identify their vehicle needs and concerns. Listen attentively to their descriptions of symptoms and document necessary details to ensure accurate diagnosis and repair.3. Providing Recommendations and Estimates: Based on the findings, create detailed and accurate repair estimates.
Explain recommended repairs and maintenance to customers, addressing any questions or concerns they may have. Provide alternative options when applicable.4.
Scheduling and Coordinating Appointments: Assist customers in scheduling service appointments that meet both their needs and the department's capacity. Efficiently allocate available resources, including technicians and loaner vehicles, to maximize efficiency and customer satisfaction.5. Customer Communication: Maintain regular, proactive contact with customers during the service process. Provide updates on repairs, parts availability, and estimated completion times. Address any concerns promptly and professionally.6. Upselling and
Additional Services: Identify opportunities to add value to the customer's experience by recommending additional services, such as preventative maintenance, accessory installations, or performance enhancements.
Communicate benefits and explore customer interest.7. Ensuring Customer Satisfaction: Follow up with customers after service completion to confirm satisfaction and address any remaining concerns. Proactively resolve potential conflicts to ensure a positive experience and promote customer loyalty.8. Documentation and Record-Keeping: Accurately record customer information, vehicle details, service history, and warranty information in the dealership's database.
Maintain organized and comprehensive service records for future reference. Qualifications:1. Experience: Previous experience as a service advisor in a Chrysler or other automotive dealership is strongly preferred.2. Technical Knowledge: Solid understanding of automotive systems, parts, and repairs. Familiarity with Chrysler vehicles, their features, and common issues is advantageous.3. Customer Service Skills: Exceptional interpersonal and communication skills to build rapport with customers and address their concerns effectively. Demonstrated ability to provide outstanding customer service consistently.4.
Organization and Time Management: Ability to multitask, prioritize, and manage time effectively in a fast-paced environment. Detail-oriented approach to ensure accuracy in estimates, scheduling, and documentation.5. Problem-Solving: Strong analytical and problem-solving abilities to identify and resolve customer concerns, assign accurate diagnostic information, and recommend appropriate repairs.6. Computer Literacy: Proficient in using digital tools, including dealership management systems, customer relationship management software, and other industry-related applications.7.
Automotive Certifications: Preferred, but not required, certifications such as ASE or Chrysler-specific training would be an added advantage. Salary: The salary range for this position is $60,000 to $95,000 per year, based on experience, expertise, and performance. Note: This job description is intended to provide a general overview of the responsibilities and qualifications required for the position of Chrysler Service Advisor. Duties may vary based on dealership size, location, and specific requirements.
service skills• Ability to multi-task in fast paced environment• Must be at least 21 years old Environmental & Physical Requirements: • While performing the duties of this job, the employee is regularly required to sit, stand, walk, reach with arms and hands, talk and hear.
While performing the duties of this job, the employee may incidentally be required to stoop, kneel and crouch, lift weight or exert a force up to a maximum of 40 pounds• A current valid driver’s license and insurability rating is required.
Required Skills: Ability to receive customers, establish rapport, and determine andattend to customers’ needs Ability to match customers’ needs with appropriate parts orservices Knowledge of automotive systems in general Knowledge of and ability to monitor inventory in order todetermine which parts require special ordering Knowledge of parts counter procedures, such as requiringprepayment for special orders, etc.
Ability to search part numbers or to use the computer and standardcatalogs Ability to monitor bins and determine which parts need reordering Ability to accurately track parts Ability to monitor lost sales for inventory control Ability to assist the Parts Manager in analyzing
and resolvingdiscrepancies between computer inventory and actual parts onhand Knowledge of procedures for ordering special parts or parts withno published part numbers Ability to identify and acknowledge the receipt of warranty (used)parts Work Orientation Factors: Much customer contact Much computer work Much contact with people in all dealership departments Position Description: Parts Counterperson Position Summary The Parts Counterperson: Contributes to managing inventory and ordering parts and works to meet customers’ needs.
Is strong interpersonally, establishing rapport with customers in person and on the phone andasking questions that help to locate the needed parts or service
and any related parts or servicein which customers might be interested.
Must know which parts are in inventory, require reordering, or must be specially ordered. Assists the manager in resolving discrepancies between the computer inventory and the actualparts available in bins. Obtains the information needed to place special orders and ensures that the correct parts aresent. Must research the availability of certain parts, either within the retail facility or from othersources as necessary, and must be able to search part numbers using the computer or standardcatalogs. Is aware of seasonal requirements for parts that arise as a result of recalls or specials in the Service Department.
What the Worker Is Like The Parts Counterperson: Has a general understanding of automotive systems. Has the ability to use inventory information on a computer screen and can locate parts bychecking parts numbers and locating them in the bins. Must communicate clearly in person and on the phone and must be willing to initiate calls tocustomers to give and receive information. Must be alert to sales opportunities by taking the time to ask customers questions and provideinformation about parts and services. Is able to effectively communicate with all other departments in the dealership.
Is able to work independently, managing his or her time and work flow. What the Work Is Like The work of the Parts Counterperson: Is detail-oriented in that this person maintains, monitors, and continually updates the partsinventory for the dealership. Entails frequently inputting and checking information on the computer and verifying thecomputer inventory by physically checking parts in the parts storage bins. Entails over-the-counter sales of parts and special ordering parts for customers and for the Service Department. Involves ensuring that parts arrive, that they are the correct parts, and that those who ordered them know of their arrival.
replacing filters. Maintains vehicle functional condition by listening to operator complaints; conducting inspections; repairing engine failures; repairing mechanical and electrical systems malfunctions; replacing parts and components; repairing body damage.
Verifies vehicle serviceability by conducting test drives; adjusting controls and systems. Complies with state vehicle requirements by testing engine, safety, and combustion control standards. Maintains vehicle appearance by cleaning, washing, and painting. Maintains vehicle records by recording service and repairs. Keeps shop equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies;
performing preventive maintenance; calling for repairs. Contains costs by using warranty; evaluating service and parts options. Keeps supplies ready by inventorying stock; placing orders; verifying receipt.
Updates job knowledge by participating in educational opportunities; reading technical publications. Accomplishes maintenance and organization mission by completing related results as needed. Automobile Technician Mechanic Skills and Qualifications: Lifting, Energy Level, Dependability, Persistence, Time Management, Attendance, Independence, Safety Management, Problem Solving, Dealing with Complexity, Analyzing Information
per CPRO, employee and customer retention, CSI, $ per CPRO. Must be a great coach, motivator and leader. Proficiency with Reynolds and Reynolds is very helpful. Compensation package commensurate with performance. Full company benefits available. Candidates must successfully complete pre-employment screening including DMV check.
Please forward your resume for immediate consideration. EOE Job Type: Full-time Salary: $60,000.00 to $85,000.00 /year Experience: Automotive Asst. Service Manager: 2 years (Required) PLEASE DO NOT APPLY IF YOU DO NOT MEET THE MINIMUM REQUIREMENTS!
