Client Support Specialist | Holyoke, MA

Detailed Information

  • Location: Northampton, MA

  • Company: Checkwriters

a team of experts who care about the details and work continuously to ensure that we provide our customers with the best experience they’ve had with a payroll and HR provider. We offer a competitive salary and benefits package, generous Paid Time Off, a comfortable, convenient, and state-of-the-art office, and company-sponsored social events.

This is an in-office position at our Northampton, MA location. Who we’re looking for: Do you want to work in a fast-paced office with a fun environment? Do you want to help support our clients from a variety of industries and have an impact on the day-to-day customer success Checkwriters offers? If so, our Client Support Specialist role is for you.

We are looking for an energetic, organized, and compassionate individual who is seeking a long-term, successful career. On a typical day you will: Work directly with clients to fulfill their requests while building meaningful relationships.

Ensure all client payrolls are processed timely and accurately. Verify all payroll data and maintain client information in a meticulous and confidential manner. Communicate with clients and team members effectively. You’ll thrive in this position if you: Enjoy problem solving: you are someone who can take a step back and look at the bigger picture to determine why and how something took place and relay that to others clearly. Are organized and analytical:

you can organize multiple tasks by priority, are comfortable working with numbers, and can spot when things “don’t look right”.

Are a natural people person: you enjoy making others happy and are willing to go above and beyond to meet the needs of our clients and the rest of the Checkwriters team. Have a positive attitude : we work hard, but we have fun! It is essential that you are upbeat and contribute to our exciting atmosphere.

View Jobs by Category >>

Related Jobs