available at 30 days 401k with up to 6% match Up to a 5% annual incentive bonus Salary: $18-$20.50/hour, plus monthly incentives Purpose: The primary purpose of a Member Service Representative is to assist Free Star Financial Credit Union in fulfilling our mission to positively impact the lives of our members, team members, and community through making meaningful connections and progressive financial solutions.
Duties: Observe all of the core values that have been established and abide by the standards of the position, which have been developed to support our values and provide superior service to our members. Provide efficient and accurate service in transactions which include, but not
limited to, account status and activity, check cashing, deposits, withdrawals, transfers, loan payments and resolving e Service issues in person and over the phone.
Provide efficient and accurate service in transactions using the ITM which include, but not limited to, check cashing, deposits, withdrawals and loan payments. Act as a back-up teller balancing on a daily basis the assigned cash drawer, TCR and ITM including all negotiable instruments. Act as back-up vault teller as needed, placing weekly cash orders timely as well as accepting and verifying incoming/outgoing cash from the Federal Reserve and being responsible for the daily vault cash to and from the tellers as well as balancing
the vault daily. Responsible for, but not limited to, opening new accounts, certificates, and IRA's.
Assist members with requests and questions relating to the function and servicing of their accounts. Provide efficient and accurate service when processing loan requests, in person or over the phone. Utilize training tools to assist members in the decision-making process of credit insurance products. Meet member needs by cross-selling all products and services offered by the credit union, including but not limited to lending protection solutions. Must achieve all minimum sales standards as established by leadership. Education & Experience: High School Diploma or equivalent Customer service experience Experience in the financial industry preferred.
Experience with lending preferred. Key Words: Member Service, Lending, Personal Banker, Representative, Mortgage Banker, Credit Union, Bank Job Posted by Applicant Pro
Banking jobs refer to positions within banks and financial institutions that deal with money management, investment services, and customer transactions. These roles can range from tellers and customer service reps to investment bankers and financial analysts. Key characteristics of banking jobs include a strong focus on accuracy, customer service, regulatory compliance, and oftentimes, a fast-paced environment. Employees in the banking sector typically need strong numerical skills, attention to detail, and the ability to understand complex financial products and services. With the rise of fintech, banking jobs are also evolving to include more technology-driven positions.
Banking jobs refer to employment opportunities within the banking sector, which includes retail banks, investment banks, and other financial institutions. These roles vary from customer-facing positions like personal bankers, who assist with account management and financial advice, to behind-the-scenes roles such as analysts and compliance officers. Key characteristics of banking jobs often include handling financial transactions, analysis of economic trends, risk assessment, and providing financial services. The sector is known for its structured career paths, competitive salaries, and its significant impact on the broader economy. Moreover, banking roles demand strong numerical skills, attention to detail, and a deep understanding of financial regulations and markets.
