next level with a stable and respected financial institution? If so, please read on. This Personal Banker position earns a competitive salary based on skills and experience. You would also be eligible for a full benefits package that includes medical, dental, vision, a flexible spending account (FSA), paid vacation and sick time, life insurance, a 401(k) with a match at 100% up to the first 5% of your contribution, discounted bank services, adoption assistance, exceptional training and development opportunities, and more!
If this sounds like the right opportunity for you, apply today! THE MERCANTILE BANK STORY Founded in 1997 with the firm belief that our customers, employees, and communities
are best served by financial institutions with local ties, we have a strong and extensive commercial and retail banking presence in Michigan. We work together to solve problems and are leaders in the industry when it comes to innovative products.
As a community bank, we are able to offer products that are tailored to meet the unique needs of our local customers. We hire people that are able to connect, listen, and deliver the best solutions to our customers and communicate with integrity every time. Our employees are actively involved in the communities we serve. We get that they spend almost as much time at work as they do at home, so they need an environment where they can thrive and
reach their full potential. We get that attractive compensation and benefit plans are important.
We get that feeling valued, accepted and respected is key. We are committed to attracting and retaining the best talent in the markets we serve. We are a great place to work and grow. So, come see for yourself why we have been named one of " West Michigan's 101 best and brightest companies to work for. " A DAY IN THE LIFE OF A PERSONAL BANKER. As a Personal Banker, you will do something different every day. Providing exceptional customer experiences and building long-term customer relationships will be your top priority. Each customer is unique and your job will be to ask questions and listen to be able to provide banking (and possibly lending) solutions that meet their unique needs.
You will receive a lot of training so you will know the products, services and how things work at Merc. This will help you to be the " go to" banker for your customer. Banking is always changing so it will be your responsibility to continue to stay informed of changes that could occur. You are excited to share this information with your team members and customers. You will work at a beautifully renovated branch office with a great team. Together, with the team, you will be sure all operational procedures, transactions and audits are completed accurately and on time.
You will wear multiple hats and be prepared to fill in where needed. You will have goals to achieve on your own and as a team. You will enjoy meeting and referring business to your banking partners in Mortgage, Commercial and Treasury. You will be proactive in tracking and reporting your sales and referral activities. You promote Mercantile bank through community involvement and leverage your contacts to create a pipeline of new business. You get great satisfaction out of positively impacting so many lives!
QUALIFICATIONS FOR A PERSONAL BANKER Bachelor's degree OR 2 years of related experience OR an equivalent combination of education and experience Proven experience with needs-based selling and providing exceptional customer service Excellent problem solver Experience working in Retail Banking is preferred Must be able to become registered and licensed in the Nationwide Mortgage Licensing System and Registry (NMLS) Are you friendly, personable, and great at networking? Do you have integrity? Are you organized, able to prioritize? If so, you might just be perfect for this position!
WORK SCHEDULE On average, this position works banking hours Monday - Friday, 8:30 am - 5:30 pm. Some Saturdays will be required from 8:30 am - 12:30 pm. Community activities may require evening and weekend hours. Day travel is required for meetings and training. ARE YOU READY TO JOIN OUR TEAM? We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this position, please fill out our mobile-friendly application. We look forward to meeting you! Job Posted by Applicant Pro
most welcoming and friendly service, you will be front and center representing our brand and culture. You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences. You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers. Job responsibilities Engages clients as they enter
the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, , and ATMs to complete their banking needs whenever, wherever, and however they want Assists clients and the branch team by helping
with new account openings when needed Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures Required qualifications, capabilities, and skills 6+ months of customer service experience High school diploma or GED equivalent Preferred qualifications, capabilities, and skills Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills Strong desire and ability to influence, educate, and connect customers to technology Cash handling experience Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.
We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, interactionual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
Additional details about total compensation and benefits will be provided during the hiring process. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
Banking jobs refer to employment positions within banks and financial institutions. These roles encompass a variety of functions such as managing finances, providing customer service, analyzing investments, and overseeing loans. Key features of banking jobs include attention to detail, strong numerical ability, understanding of financial regulations, and a focus on customer satisfaction. As the backbone of financial services, banking careers require professionalism, integrity, and often a degree in finance, economics, or a related field. With the advent of digital banking, these roles are also evolving to include tech-savviness and adaptability to changing financial technologies.
