day with the goal of helping families, businesses, and our communities to find their better state. ESSENTIAL DUTIES AND RESPONSIBILITIESConsistently provide excellent customer service in accordance with The State Bank's service standards through all forms of communication.
Perform various financial transactions for customers within established guidelines for quality and accuracy. Follows Teller Cash Controls as directed by the Cash Handling Procedure. Cross-sell other products and services whenever possible and refers business to other areas of the Bank. Is supportive and participates in the Customer Benefits Program. Participates in the sales team culture within the community office,
including achieving individual sales goals and contributing to branch goals. Cross-training: May be trained as ITM teller to assist with financial transactions via Connect technology.
May receive training to perform as vault teller on rotation. Some CSRs may be given supervisory transaction override authority. May be responsible for branch supply ordering. May function as a customer service call staff member as needed or cross-trained as call center staff where primary duty is assisting customers by answering all calls received through customer service channels. These assigned call center duties may be performed within a standard branch setting or an assigned call center location. Participate
in regular training for industry specific regulations, guidelines, and procedures.
Assist in balancing branch machines where applicable: coin machine, ATM, ITM and/or cash dispensers. Provide safe deposit box entry and performs basic account maintenance upon customer request. Is supportive of the Bank's mission, vision and core values and demonstrates this commitment in daily work. Use good reasoning and organizational skills. Stand/sit for several hours in a row. Regularly exert significant physical exertion to lift, carry, push, pull, climb, kneel, crouch, stand, bend, twist and reach. Regularly lift and carry up to 55 lbs. Regularly drive, stand, walk and use hands to handle, finger or feel objects, tools or controls.
Use knowledge in operating and maintaining various types of equipment. Follow instructions and safety policies. Regular and predictable attendance and presence at work. Regular interaction with peers on-site, including face-to-face meetings and spontaneous conferences. Ability to effectively perform responsibilities under a high level of stress. Other duties as assigned. SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position. EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED); or one to three months' related experience and/or training; or equivalent combination of education and experience. A basic understanding of a computer and its applications. SKILLS/ABILITIESEffective time management. Establish and maintain effective working relationships with customers, associates, and vendors.
Clear communication. Basic understanding of a computer and its applications. Knowledge of Microsoft Word, Excel, and Power Point. REGULATION TRAINING REQUIREMENTSSuccessful completion of all assigned training. We Encourage You to Apply: At The State Bank we value diversity and believe that diverse perspectives and experiences drive innovation and excellence. We celebrate the vast backgrounds and individual voices of our team knowing that this diversity has a positive impact on our company, employees, communities and those we serve.
While the qualifications listed above are preferred, we encourage you to apply even if your qualifications or past experiences don't align perfectly. Your unique combination of skills and experiences may make you an ideal candidate for this or other open positions. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
41 CFR 60-1.35(c)
Honor is made up of outgoing, positive, friendly and highly experienced individuals that pride themselves on putting the member first to " Provide Solutions for Your Financial Success" We also live each day by our core values: Respect, Integrity, Truth, and Fairness.
It's no accident that we stick a giant smiley face on everything that is Honor, we are genuinely happy to help. We wear jeans because we're not afraid to jump in to do the work with our members and we look forward to the next time we can volunteer in our community. Come Be Part Of It! Do you enjoy being the face of an organization? Do you have the natural ability to make people feel welcome? If so, then Honor has
an exceptional opportunity for you. Honor Credit Union is looking for an individual who can utilize their excellent customer service skills to provide a best-in-class member experience.
This teller position is an excellent opportunity to start a career! Teller - Kalamazoo (Full-Time) SUMMARY: Responsible for providing a variety of paying and receiving functions, including processing deposits, withdrawals, loan payments, money orders and cash advances. Balances each day's transactions and verifies cash totals. Actively cross-sells Credit Union products and services. Works to achieve personal referral goals by suggestive selling. Performs specific assigned side-jobs and assists other Tellers
with a variety of duties as required. Ensures Members are promptly and professionally served.
QUALIFICATIONS: COMMITMENTS TO LIVING " I AM HONOR" Act with Urgency and Care - You have the direct authority and responsibility to take action and seek out solutions. The Platinum Rule - Treat others the way they want to be treated. Make the Connection - Develop genuine relationships so you can provide a " WOW" experience. See a Need, Fill a Need - Seize opportunities to help others meet their needs, whether they are known or unrealized. Reason over Rules - Make decisions that are good for the person and good for Honor. Cultivate Peace & Love - Uphold an environment where diversity is celebrated, kindness is contagious, and everyone belongs.
EDUCATION/CERTIFICATION: High School diploma or equivalent. REQUIRED KNOWLEDGE: Knowledge of Teller policies and procedures and related compliance. Basic understanding of Company operations. EXPERIENCE REQUIRED: Abilities generally acquired on the job. Cash handling and customer service experience is strongly preferred. SKILLS/ABILITIES: Must have demonstrated ability to keep finances in order. Sales background or demonstrated skills to perform sales/provide solutions related activities. Good communication skills.
Professional appearance, dress, and attitude. Good math skills. Ability to operate related computer applications and business equipment including adding machine, typewriter, copy machine, coin and money counting machines, and telephone. Good typing skills. Apply for this Position
most welcoming and friendly service, you will be front and center representing our brand and culture. You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences. You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers. Job responsibilities Engages clients as they enter
the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, , and ATMs to complete their banking needs whenever, wherever, and however they want Assists clients and the branch team by helping with
new account openings when needed Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures Required qualifications, capabilities, and skills 6+ months of customer service experience High school diploma or GED equivalent Preferred qualifications, capabilities, and skills Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills Strong desire and ability to influence, educate, and connect customers to technology Cash handling experience Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.
We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, interactionual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
Additional details about total compensation and benefits will be provided during the hiring process. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
are we? Team Honor is made up of outgoing, positive, friendly and highly experienced individuals that pride themselves on putting the member first to " Provide Solutions for Your Financial Success" We also live each day by our core values: Respect, Integrity, Truth, and Fairness.
It's no accident that we stick a giant smiley face on everything that is Honor, we are genuinely happy to help. We wear jeans because we're not afraid to jump in to do the work with our members and we look forward to the next time we can volunteer in our community. Come Be Part Of It! Do you enjoy being the face of an organization? Do you have the natural ability to make people feel welcome? If so,
then Honor has an exceptional opportunity for you. Honor Credit Union is looking for an individual who can utilize their excellent customer service skills to provide a best-in-class member experience.
This teller position is an excellent opportunity to start a career! Teller - Battle Creek - Beckley (Full-Time) SUMMARY: Responsible for providing a variety of paying and receiving functions, including processing deposits, withdrawals, loan payments, money orders and cash advances. Balances each day's transactions and verifies cash totals. Actively cross-sells Credit Union products and services. Works to achieve personal referral goals by suggestive selling. Performs specific assigned side-jobs
and assists other Tellers with a variety of duties as required.
Ensures Members are promptly and professionally served. QUALIFICATIONS: COMMITMENTS TO LIVING " I AM HONOR" Act with Urgency and Care - You have the direct authority and responsibility to take action and seek out solutions. The Platinum Rule - Treat others the way they want to be treated. Make the Connection - Develop genuine relationships so you can provide a " WOW" experience. See a Need, Fill a Need - Seize opportunities to help others meet their needs, whether they are known or unrealized. Reason over Rules - Make decisions that are good for the person and good for Honor.
Cultivate Peace & Love - Uphold an environment where diversity is celebrated, kindness is contagious, and everyone belongs. EDUCATION/CERTIFICATION: High School diploma or equivalent. REQUIRED KNOWLEDGE: Knowledge of Teller policies and procedures and related compliance. Basic understanding of Company operations. EXPERIENCE REQUIRED: Abilities generally acquired on the job. Cash handling and customer service experience is strongly preferred. SKILLS/ABILITIES: Must have demonstrated ability to keep finances in order. Sales background or demonstrated skills to perform sales/provide solutions related activities.
Good communication skills. Professional appearance, dress, and attitude. Good math skills. Ability to operate related computer applications and business equipment including adding machine, typewriter, copy machine, coin and money counting machines, and telephone. Good typing skills. Apply for this Position
articulate interdependencies across the Bank's technology. Evaluates, designs, and implements architecture solutions to build and progress technology strategies securely across a line of business. Participates in creating enterprise architecture strategy and enables the culture across the division.
Creates strong partnerships, facilitates discussions, and influences outcomes with Cx Os across the enterprise. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive
customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, backssing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES & RESPONSIBILITIES: Collaborate with Information Technology (IT) organization and LOB CIOs on technical assignments, issues, and problems, driving technical decisions, policies, strategies, and solutions. Lead IT infrastructure and development teams to ensure that all technology initiatives are implemented within the existing or planned reference architecture. Use knowledge and skills to influence others and establish strategic objectives and solutions, leveraging proven broad technical expertise
and knowledge. Facilitate complex discussions across IT and LOB organizations to drive to clear outcomes and alignment.
Translate the most critical business and technical needs into objectives, plans, specifications, resources, and long-term goals. Lead diverse, highly complex assignments and large projects in multiple areas. Work independently and with little management guidance. Build and maintain strategic/effective working relationships across divisions and lines of business. Foster a culture of growing practice of architecture across the Bank. Communicate effectively, clearly, and professionally with executives across the Bank. SUPERVISORY RESPONSIBILITIES: None.
MINIMUM KNOWLEDGE, SKILLS, & ABILITIES REQUIRED: Bachelor's degree in a relevant technology field or equivalent combination of education and work experience. Two+ years in five different technology areas including but not limited to Iaa S Paa S, ERPs, hosting, Data Centers, etc. Ten+ years of IT work experience relevant to the position. Position requires the ability to establish self as a leader, to not only perform in a leadership role, but to also be recognized by other divisions and business partners as a leader. Experience communicating and removing impediments at both the team level and organizational level, fostering collaboration across organizational boundaries.
Must be outcome-driven and customer-centric as well as familiar with agile and lean principles including Six Sigma. Ability to lead Cx Os, senior leaders, teams, and staff through significant change, using influence, humility, empathy, and collaboration. Strong problem-solving and communication skills. Strong understanding and significant experience with modern software development, cloud hosting, integrations, microservices, tools, and/or hardware technologies. Strong understanding and significant experience in driving architecture across multiple technology disciplines.
WORKING CONDITIONS: Normal office environment with little exposure to dust, noise, temperature, and the like. Extended time at desk and/or viewing computer screen. Must have ability to travel as required. Consulting Enterprise Architect-1Total Base Pay Range 116,900.00 - 234,300.00 USD Annual LOCATION -- Virtual, Ohio 00000Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, interactionual orientation, gender identity, military status, veteran status or any other legally protected status.
and achieve their wealth goals. Create steams of highly credentialed specialists to provide wealth planning, investments, private banking, risk management, and trust services. Ensures delivery and execution of Private Bank experience and client service standards.
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, backssing, managing, monitoring,
and reporting risks of all types. ESSENTIAL DUTIES AND RESPONSIBILITIES: Sales: Develops and prospects internal and external centers of influence to build and cultivate pipeline of new client opportunities.
Effectively utilizes Life360 Discovery process to profile clients and issues spot client needs that result in AUM, Loans, Deposits, Estate Planning, and Wealth Planning. Acts as the Core Team Member for One Bank to identify opportunities with new and existing bank customers. Continually monitors and evaluates client needs to identify opportunities to expand and deepen household relationship. Demonstrates proficiency in the utilization of consultative and advice driven sales; manages
execution of client service standards to develop and retain lasting client relationships.
Develops and strategically executes personal business plan to achieve defined revenue and business objectives. Client Experience: Institutes habits that ensure coordination of team in the consistent delivery of Private Bank experience standards. Utilizes the Life360 process when working with team members to deliver advice based solutions. Collaborates with a customized team of specialists to deliver high-quality client service. Ensures service standards and metrics are met based on needs, segmentation, asset allocation, and risk management. Identifies and refers opportunities providing for the utilization of advanced planning solutions.
Coordinates and collaborates with client third party advisors (e. g. attorney, accountant) to ensure synergy of advisors' recommendations, consistent to client goals. Partners and leverages internal and external service providers to optimize effectiveness and efficiency. As primary contact, resolves problems in a timely and effective manner. Provides client with information regarding current trends and commands a thorough knowledge of investment products, trading strategies and market dynamics. Accountable for the organization, development and execution of client reviews that are in keeping with service standards to ensure client needs are being met.
E. g. Annual Client Reviews and quarterly updates, etc. Utilizes the Life360 process to continually challenge and collaborate with the client to articulate and achieve their goals. Manages overall profitability of client relationship. Ensures process information recorded timely in CRM regarding status and activities. Drives continuous improvement by looking for ways to deepen relationship with client through all areas of Private Bank and other appropriate Bancorp channels.
Acts as primary point of contact for COI within Bank. Accountable for implementation of recommendations delivered to client. Leads the 90-day client on-boarding process. Works in collaboration with team members to ensure alignment and exchange information and resources necessary to meet shared objectives. Addresses developmental needs and knowledge gaps as requested by manager and the Private Bank. Champions the Bancorp Vision and Core Values through personal actions and leadership influence to promote high-performing work groups. Other: Experienced operating in an environment that stresses both individual accountability and team-based performance.
Exhibits a sense of urgency and a continual drive to results coupled with an ability to partner effectively with management at all organizational levels. Displays the ability to be highly effective in a team-oriented environment and to build relationships based on added value, not title or authority. Supports a proven track record of successfully collaborating with and influencing management and peers to support growth and financial results. Actively participates within professional and community organizations. Actively networks and effectively builds relationships internally and externally of the Bank MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Bachelors degree or equivalent work experience required.
Business Administration, Finance, or Economics is preferred. CFP, CFA, or CPWA industry certification is preferred and will be required within 24 months (36 months for CFA) of start date to align with 5/3 Private Bank practice management requirements. The professional designations of Juris Doctorate (JD) and/or Certified Public Accountant (CPA) will also be accepted for this industry certification requirement. Appropriate state life and Health insurance licenses are required in accordance with licensing guidelines.
Minimum of eight (8) years of successful sales/client service experience in financial services industry. Stays abreast and informed of regulatory and governmental changes that impact clients. Works with specialists to keep up-to-date on services and solutions. Demonstrates strong interpersonal negotiation, verbal and written communication, and presentation skills. Demonstrated proficiency in delivery of branded presentations, materials and solutions. Uses effective problem solving and analytical skills.
Computer / Technical: Ability to use software including: Word, Excel and Power Point, CRM or related systems. This position requires S. A. F. E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site () provides the MU4R questions and registration required for employment in this position. WORKING CONDITIONS: Normal office environment with little exposure to dust, noise, temperature and the like. Extended viewing of CRT screen. Wealth Management Advisor II - Eastern Michigan LOCATION -- Birmingham, Michigan 48009Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, interactionual orientation, gender identity, military status, veteran status or any other legally protected status.
Health Savings Account Contributions, Dependent Care flexible spending account (FSA) Retirement options like 401 (k) with company match and pension.
Tuition reimbursement To see a full list of our benefit offerings - check out this helpful guide! About this position: LMCU is looking for a Community Relations Mortgage Loan Officer to develop and execute strategies that are intended to create and build our relationships with the LMI/minority communities we serve.
A successful candidates will work in conjunction with the Community public relations champion for community events, sponsorships and activities and serves as lead contact to community groups and organizations. Independently
work to cultivate relationships with Community Leaders and other outside referral sources and centers of influence in an effort to increase residential mortgage business.
Acts as a liaison between applicants and LMCU; meeting with applicants, preparing loan proposals and examining active loans. Demonstrates excellent communication skills and interpersonal skills combined with exceptional sales skills. Manages a book of business consisting of existing and potential customers while maintaining active loans. What you'll do: Identifies new business opportunities and business partnerships as well as develops strong relationships with partner decision-makers. Educates the community through
traditional and non-traditional platforms of the benefits that LMCU can provide.
This will include events, presentations, and incoming calls. Maintains an active pipeline of overall community affairs eligible businesses. Identifies member needs and provides advice and guidance regarding financial solutions that are in the best interest of the member. Functions as the primary advocate for all LMI/minority communities by serving organizations in our service area for event planning, education, and scheduling within those communities. Serves as a brand ambassador for LMCU at industry and community events to place LMCU as a thought leader in services to the LMI/minority communities.
Raises community awareness about our commitment to the LMI/minority communities by presenting at public engagements, panels, webinars, etc. Plays a vital role in enriching the community by participating in community service organizations and/or Credit Union sponsored events on an annual basis. Plans and executes neighborhood destination events to build positive public relations in all communities we serve. Originates, reviews and evaluates information on mortgage loan documents to determine if buyer, property, and loan conditions meet bank and regulatory standards. Approves or rejects loan application or requests additional information.
Establishes terms and conditions of an approved loan and reviews with member. Markets the Credit Union's mortgage lending program to companies and individuals within the real estate community. Acts as an active member of LMCU's Diversity, Equity and Inclusion Committee. Leads internal working group to solicit and provide feedback on our progress. Facilitates ongoing conversations and strategy meetings with members of the LMCU team to ensure the relevancy of the strategy. Review marketing campaigns targeted to LMI/minority communities to ensure their cultural relevancy.
Collaborates with marketing to develop advertising, marketing, and promotional plans, including Implementing social media strategies to grow online supporter base and traffic. Collaborates with Marketing to align partner needs and develop resources for those relationships to be successful. Assists in product marketing, including product launch, new business development, sales tools and competitive analysis. Works with Human Resources to identify and recruit diverse talent. PRIDE Competency: The employee consistently demonstrates commitment to the culture of Lake Michigan Credit Union by adhering to the 5-star promise, by openly contributing to the success of others on the team, and by living the core values that define the culture.
Specific attitudes, actions, and behaviors that demonstrate the employee's commitment to living the culture include regularly: --- Achieving a standard of excellence in their work; --- Bringing enthusiasm to their work; --- Conducting themselves with integrity in their interactions; --- Fulfilling a standard of honesty in their work; --- Sharing ideas that will improve their work and the work of the credit union; --- Demonstrating a commitment to do what is right; --- Following through to make sure their assignments are completed; --- Taking responsibility for each experience with members, employees, and others.
Compliance: Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. What You'll Bring: 2 years mortgage origination or lending experience preferred. Proficiency in a variety of personal computer software programs, including Microsoft Windows, Microsoft Outlook, and Excel. Ability to coordinate and prioritize large, detailed project requirements and schedules.
Is often required to oversee and direct several projects in different markets at once. A college degree. Must be bondable. Must have the ability to obtain an NMLS ID, pursuant to requirements of the S. A. F. E. Act. A significant level of interpersonal skills is required for extensive internal and external contact, as well as motivating, influencing, and building relationships with others with an upbeat, positive attitude. Must be comfortable in the following situations: cold-calling, face to face meetings, and presentations to differently sized groups while representing LMCU.
Demonstrates a positive member service (internal and external) focus at all times. Possesses an understanding of the cultural nuances of the LMI/minority communities in our field of membership. Who We Are: We're proud of our past, thrilled with our present, and couldn't be more excited about our future! Lake Michigan Credit Union has grown to become one of the largest credit unions in the nation with our headquarters in West Michigan. As a credit union, LMCU is a not for profit institution, owned by its members, instead of corporate stock holders.
We are accountable directly to our members, and they directly share in our success - benefitting by lower and fewer fees, better savings and checking interest rates, lower cost mortgages and a host of other advantages that simply don't exist at traditional banks. It's about always doing what's best and right for our members - it guides everything we do. From friendly, knowledgeable and professional employees who greet you by name, to offering stellar value at every turn, LMCU works for its members. Working with LMCU you can grow and advance in your career and work with talented teams that help you become better each and every day.
As an employee you can have confidence in knowing your work is having an impact by supporting our mission of serving our members' lifetime financial needs. You'll be encouraged to innovate and excel and we're committed to your empowerment as an employee, providing ongoing training, development, support, and opportunities for you to achieve your career goals. Have additional questions about the role? You may email us at: If you lack access to the internet or internet connectivity, or have a disability that hinders your ability to apply online, please choose one of the following options to obtain assistance: Call us at: (616) 242-xyz X Mail your resume to: 5664 Prairie Creek Drive, Caledonia, MI 49316 Please Note: These options are reserved for use by individuals requesting an accommodation as a candidate.
Information received via these options will be routed to our HR team, who will provide appropriate assistance to facilitate the completion of LMCU's online application. LMCU is an Equal Opportunity Employer
As a Relationship Banker in Branch Banking, you will take a lead role in delivering an outstanding experience to Chase customers. You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.
You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week. Job responsibilities Delivers an exceptional customer experience by acting with a customer-first attitude Manages assigned customers and proactively meets with them, both in person and
over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships Influences, educates, and connects customers to technology Possesses initiative and knowledge to provide financial options for customers using a consultative approach Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect
customers to experts who can help them with specialized financial needs Required qualifications, capabilities, and skills 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results High school degree, GED, or foreign equivalent Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.
All unlicensed applicants must obtain their licenses within 180 days of hire Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs Ability to work branch hours including weekends and some evenings Preferred qualifications, capabilities, and skills College degree or military equivalent Professional, thorough, and organized with strong follow-up skills Exude confidence with clients when sharing product knowledge and solutions Experience adhering to policies, procedures, and regulatory banking requirements Dodd Frank/Truth in Lending Act This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position.
Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements. In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase.
Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter. Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting.
Further information about NMLS and registration requirements of registration can be found at: http: //mortgage. nationwidelicensingsystem. org/SAFE/Pages/default. aspx Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, interactionual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.
In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
most welcoming and friendly service, you will be front and center representing our brand and culture. You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences. You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers. Job responsibilities Engages clients as they enter
the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, , and ATMs to complete their banking needs whenever, wherever, and however they want Assists clients and the branch team by helping
with new account openings when needed Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures Required qualifications, capabilities, and skills 6+ months of customer service experience High school diploma or GED equivalent Preferred qualifications, capabilities, and skills Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills Strong desire and ability to influence, educate, and connect customers to technology Cash handling experience Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.
We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, interactionual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
Additional details about total compensation and benefits will be provided during the hiring process. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
most welcoming and friendly service, you will be front and center representing our brand and culture. You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences. You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers. Job responsibilities Engages clients as they enter
the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, , and ATMs to complete their banking needs whenever, wherever, and however they want Assists clients and the branch team by helping
with new account openings when needed Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures Required qualifications, capabilities, and skills 6+ months of customer service experience High school diploma or GED equivalent Preferred qualifications, capabilities, and skills Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills Strong desire and ability to influence, educate, and connect customers to technology Cash handling experience Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.
We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, interactionual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
Additional details about total compensation and benefits will be provided during the hiring process. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
most welcoming and friendly service, you will be front and center representing our brand and culture. You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences. You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers. Job responsibilities Engages clients as they enter
the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, , and ATMs to complete their banking needs whenever, wherever, and however they want Assists clients and the branch team by helping
with new account openings when needed Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures Required qualifications, capabilities, and skills 6+ months of customer service experience High school diploma or GED equivalent Preferred qualifications, capabilities, and skills Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills Strong desire and ability to influence, educate, and connect customers to technology Cash handling experience Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.
We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, interactionual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
Additional details about total compensation and benefits will be provided during the hiring process. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
most welcoming and friendly service, you will be front and center representing our brand and culture. You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences. You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers. Job responsibilities Engages clients as they enter
the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, , and ATMs to complete their banking needs whenever, wherever, and however they want Assists clients and the branch team by helping
with new account openings when needed Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures Required qualifications, capabilities, and skills 6+ months of customer service experience High school diploma or GED equivalent Preferred qualifications, capabilities, and skills Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills Strong desire and ability to influence, educate, and connect customers to technology Cash handling experience Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.
We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, interactionual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
Additional details about total compensation and benefits will be provided during the hiring process. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
in this role will work 20-25 hours a week, in 4-8 hour shifts 3-5 days a week, and around 2 weekends a month. The person in this role will float between locations in our Legacy region, Linden, Fenton, Holly, Grand Blanc and Brighton. Do you thrive in an energetic, hard working, community focused environment?
Are you looking for an opportunity to build a career in the banking industry? If so, apply today! Our Customer Service Representatives enjoy a competitive wage. Plus, we offer a competitive benefits package including great medical coverage options, dental, vision, FSA plan, employee assistance program, a 401k plan with employer match, ESOP and opportunities to learn and grow with
us. We encourage a work/life balance which is why we provide paid holidays, paid time off (PTO), and paid volunteer time. The paid volunteer time allows us to give back to the communities surrounding our branch locations and allows employees to be eligible for our Board approved bonus plan!
ABOUT THE STATE BANK For 125 years, The State Bank has remained an independent community bank, helping our customers look for solutions, and overcoming barriers to find a better future. We have over 20 locations with branches, Connect! ITM's/Video Tellers and ATMs that span across Bay, Genesee, Ingham, Jackson, Livingston, Oakland, Saginaw and Shiawassee counties making banking with us convenient.
At The State Bank, you're part of both a family and a team. What we do each day isn't just a job, it's a passion.
We make a difference for each other, our customers, and our community. We create and celebrate personal successes every single day. We believe that smiling and laughing should be part of your daily routine. Teamwork and collaboration are essential to our success. Come join our fun, hardworking team! A DAY IN THE LIFE AS A CUSTOMER SERVICE REPRESENTATIVE/TELLER As a CSR (teller) at The State Bank, you deliver quality customer service while completing teller transactions in a courteous, accurate and efficient manner. You are always seeking the opportunity to improve the customer's banking relationship and will cross-sell products/services and refer customers to other areas of the bank when it provides a benefit to them.
You may assist customers in-person at the branch, online, through video technology, and over the phone. You are usually the first point of contact for customers who need help processing transactions or solving problems, as well as those who simply want to learn more about financial products. You are the face of The State Bank to many of our customers. You stay busy as you efficiently process routine banking transactions such as deposits, withdrawals, checks, transfers, and loan payments.
Our customers also appreciate your assistance with account validation, account inquiries, check reorders, investigating check clearings, accessing safe deposit boxes and account reconciliation. Utilizing your product knowledge, you promote, educate, and cross-sell financial products and services, and refer customers to other areas of the bank to meet their current and future financial needs. You are goal-oriented and always learning and improving. You have the opportunity to become Certified in your role. After completing additional training and completing the program, you are eligible for a pay increase!
You feel great about using your customer service skills to make a positive impact in your community. QUALIFICATIONS FOR A TELLER High school diploma/GED or equivalent Understanding of a computer, computer applications and business equipment Ability to work a flexible schedule, including weekends. Willing to assist at other branch locations as needed. Prior banking and cash-handling experience is a plus. Do you have strong customer service and sales skills? Do you have great communication skills and a positive attitude?
Can you multitask and work well under pressure? Do you present yourself professionally? If so, you may be perfect for this position at our community bank! ARE YOU READY TO JOIN OUR TEAM? If you are a customer service rockstar and feel that you would be right for this banking position, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! with our quick 3-minute Application! We Encourage You to Apply: At The State Bank we value diversity and believe that diverse perspectives and experiences drive innovation and excellence. We celebrate the vast backgrounds and individual voices of our team knowing that this diversity has a positive impact on our company, employees, communities and those we serve.
While the qualifications listed above are preferred, we encourage you to apply even if your qualifications or past experiences don't align perfectly. Your unique combination of skills and experiences may make you an ideal candidate for this or other open positions. Job Posted by Applicant Pro
helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs. You've successfully collaborated with colleagues and worked as part of a team to achieve business results.
As a Private Client Banker, you are the main point of contact for a select group of Chase's affluent clients, as well as other customers in the Branch. You'll manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances. You'll help acquire new clients by actively soliciting referrals and developing internal and external sources. Job Responsibilities
Share the value of Chase Private Client with clients that may be eligible Actively manage their banking relationship through an advice-based approach, ensuring each client receives the best products, services for their needs Partner with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers), to connect customers to experts who can help them with specialized financial needs Make lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/7 days a week Adhere to policies, procedures and regulatory banking requirements Required Qualifications, Capabilities and Skills Demonstrated success using
a value-added, relationship-oriented approach to acquire and deepen client relationships Minimum of one year Branch Banking Banker, or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating and maintaining customer relationship, and revenue generation Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required - or must be successfully completed within 180 days of starting the role Compliance with Dodd Frank/Truth in Lending Act High school degree, GED or foreign equivalent required Adherence to policies, procedures, and regulatory banking requirements Ability to work branch hours, including weekends and some evenings Preferred Qualifications, Capabilities and Skills Excellent communication skills College degree or military equivalent strongly preferred Experience cultivating relationships with affluent clients is strongly preferred Strong team orientation with a commitment of long-term career with the firm Dodd Frank/Truth in Lending Act This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements.
In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.
Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at: http: //mortgage.
nationwidelicensingsystem. org/SAFE/Pages/default Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.
We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, interactionual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
the next level with a stable and respected financial institution? If so, please read on. This Personal Banker position earns a competitive salary based on skills and experience. You would also be eligible for a full benefits package that includes medical, dental, vision, a flexible spending account (FSA), paid vacation and sick time, life insurance, a 401(k) with a match at 100% up to the first 5% of your contribution, discounted bank services, adoption assistance, exceptional training and development opportunities, and more!
If this sounds like the right opportunity for you, apply today! THE MERCANTILE BANK STORY Founded in 1997 with the firm belief that our customers, employees, and
communities are best served by financial institutions with local ties, we have a strong and extensive commercial and retail banking presence in Michigan. We work together to solve problems and are leaders in the industry when it comes to innovative products.
As a community bank, we are able to offer products that are tailored to meet the unique needs of our local customers. We hire people that are able to connect, listen, and deliver the best solutions to our customers and communicate with integrity every time. Our employees are actively involved in the communities we serve. We get that they spend almost as much time at work as they do at home, so they need an environment where they can
thrive and reach their full potential. We get that attractive compensation and benefit plans are important.
We get that feeling valued, accepted and respected is key. We are committed to attracting and retaining the best talent in the markets we serve. We are a great place to work and grow. So, come see for yourself why we have been named one of " West Michigan's 101 best and brightest companies to work for. " A DAY IN THE LIFE OF A PERSONAL BANKER. As a Personal Banker, you will do something different every day. Providing exceptional customer experiences and building long-term customer relationships will be your top priority. Each customer is unique and your job will be to ask questions and listen to be able to provide banking (and possibly lending) solutions that meet their unique needs.
You will receive a lot of training so you will know the products, services and how things work at Merc. This will help you to be the " go to" banker for your customer. Banking is always changing so it will be your responsibility to continue to stay informed of changes that could occur. You are excited to share this information with your team members and customers. You will work at a beautifully renovated branch office with a great team. Together, with the team, you will be sure all operational procedures, transactions and audits are completed accurately and on time.
You will wear multiple hats and be prepared to fill in where needed. You will have goals to achieve on your own and as a team. You will enjoy meeting and referring business to your banking partners in Mortgage, Commercial and Treasury. You will be proactive in tracking and reporting your sales and referral activities. You promote Mercantile bank through community involvement and leverage your contacts to create a pipeline of new business. You get great satisfaction out of positively impacting so many lives!
QUALIFICATIONS FOR A PERSONAL BANKER Bachelor's degree OR 2 years of related experience OR an equivalent combination of education and experience Proven experience with needs-based selling and providing exceptional customer service Excellent problem solver Experience working in Retail Banking is preferred Must be able to become registered and licensed in the Nationwide Mortgage Licensing System and Registry (NMLS) Are you friendly, personable, and great at networking? Do you have integrity? Are you organized, able to prioritize? If so, you might just be perfect for this position!
WORK SCHEDULE On average, this position works banking hours Monday - Friday, 8:30 am - 5:30 pm. Some Saturdays will be required from 8:30 am - 12:30 pm. Community activities may require evening and weekend hours. Day travel is required for meetings and training. ARE YOU READY TO JOIN OUR TEAM? We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this position, please fill out our mobile-friendly application. We look forward to meeting you! Job Posted by Applicant Pro
