Administrative/Clerical jobs encompass a range of positions that provide support to an organization's operations, typically in an office setting. Key characteristics of these roles include handling correspondence, managing files, scheduling appointments, and maintaining databases. Employees in these jobs often serve as the backbone of a company, ensuring smooth internal communication and effective organization of records. Attention to detail, strong organizational skills, and proficiency with office software are quintessential for success in administrative and clerical positions.
tasks. Typically works on routine and patterned assignments. The Receptionist operates a switchboard or multi-line phone and maintains long distance call logs. Takes and distributes accurate messages. Greets visitors and determines the nature of their visit, issues visitor passes and maintains visitor logs, alerts appropriate party of visitor arrival or directs visitors to appropriate office, department or employee.
Responds to routine inquiries from internal or external sources such as the organization s location, hours of operation, phone numbers, and/or email address. Additional responsibilities may include miscellaneous administrative activities such as booking meeting rooms, typing,
organizing and distributing mail, receiving and sending courier packages. Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation.
Seeking a Medical Receptionist for the Front Desk whose smile can be felt from the other side of the phone. If that s you, apply today! About Conviva: Conviva is a wholly owned, subsidiary of Humana. At Conviva Care Solutions, we want to inspire people to live their best healthy life. Conviva Care Solutions is a management services organization representing nearly 300 physician
practices, 800 clinicians, and 300,000 patients across the states of Florida and Texas.
We need people with a passion for helping others and making change happen. We don t want to be like everyone else in the industry we want to be better. And we re looking for talent that wants to grow, be challenged and inspired to help make that happen. At A Glance: Conviva is seeking a dedicated, compassionate, and cheerful Front Desk Medical Receptionist - who is interested in growing with the company and being a part of something great! Receptionist 1 Job Functions: Operates a switchboard or multi-line phone and maintains long distance call logs Maintains the reception area Appointment scheduling Verification of insurances Collecting patient charges Takes and distributes accurate messages Greets visitors and determines the nature of their visit Issues visitor passes and maintains visitor logs, alerts appropriate party of visitor arrival or directs visitors to appropriate office, department or employee Responds to routine inquiries from internal or external sources such as the organization s location, hours of operation, phone numbers, and/or email address.
Additional responsibilities may include miscellaneous administrative activities such as booking meeting rooms, typing, organizing and distributing mail, receiving and sending courier packages.
Required Qualifications Experience in a medical office Bilingual (English/Spanish) Six months to one year of multi phone line experience Excellent Customer Service and phone etiquette. Knowledge of MS Office (Word, Excel, Outlook, Access) This role is considered patient facing and is part of Conviva s Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB Preferred Qualifications Associate degree High School Diploma or GED Experience with ECW Knowledge of Medical terminology Medical Assistant Diploma or certification Use your skills to make an impact Schedule: Monday - Friday 8:00 AM to 5:00 PM Being a part of the Conviva team gives you: We offer tangible and intangible benefits such as medical, dental and vision benefits, 401k, tuition reimbursement, vacation, paid holidays, work-life balance, growth, a positive and fun culture and much more.
Alert: Conviva, a subsidiary of Humana, values personal identity protection. Please be aware that applicants being considered for an interview will be asked to provide a social security number, if it is not already on file.
When required, an email will be sent from.@ with instructions to add the information into the application at Humana s secure website. Interview Format: MODERN HIRE As part of our hiring process, we will be using an exciting interviewing technology provided by Modern Hire, a third-party vendor. This technology provides our team of recruiters and hiring managers an enhanced method for decision-making. If you are selected to move forward from your application prescreen, you will receive correspondence inviting you to participate in a pre-recorded Voice Interview and/or an SMS Text Messaging interview.
If participating in a pre-recorded interview, you will respond to a set of interview questions via your phone. You should anticipate this interview to take approximately 10-15 minutes. If participating in a SMS Text interview, you will be asked a series of questions to which you will be using your cell phone or computer to answer the questions provided. Expect this type of interview to last anywhere from 5-10 minutes. Your recorded interview(s) via text and/or pre-recorded voice will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.
#LI-BL1 Scheduled Weekly Hours 40 About us About Conviva: Conviva Care Centers provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. As part of Humana s Primary Care Organization, which includes Center Well Senior Primary Care, Conviva s innovative, value-based approach means each patient gets the best care, when needed most, and for the lowest cost. We go beyond physical health addressing the social, emotional, behavioral and financial needs that can impact our patients well-being.
About Humana: Humana Inc. (NYSE: HUM) is committed to putting health first for our teammates, our customers, and our company. Through our Humana insurance services, and our Center Well healthcare services, we make it easier for the millions of people we serve to achieve their best health delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, interaction, interactionual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran.
It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, interaction, interactionual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements.
This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
