for an Office Assistant for our Tigress Marine division. Duties and Responsibilites include: Answering calls from Customers regarding Tigress products Taking orders from Customers over the phone Retrieving orders from various online systems and entering them into our internal sales system Making outgoing calls to follow up with customers regarding past and potential future orders Assist with packaging of smaller products to be distributed to customers Other duties as assigned Qualifications: High School diploma or equivalent Experience in sport fishing and boating industry preferred but not required Must be experienced in Excel Ability to organize, plan and prioritize, and be detail oriented Eastern Metal Supply is a Drug Free Workplace and an Equal Opportunity Employer.
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Customer service jobs are positions focused on assisting customers by addressing their needs, concerns, and inquiries. Employees in these roles act as the frontline representatives of a company, providing support, troubleshooting problems, and offering information about products or services. Key characteristics of customer service jobs include strong communication skills, patience, problem-solving capabilities, and a passion for delivering a positive customer experience. These roles can be found across various industries and can be conducted in-person, over the phone, or online.
