support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive. A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve.
If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you're someone who cares, there's a place for you here. Join us and contribute to Sedgwick being a great place to work. Great Place to Work Most Loved Workplace Forbes Best-in-State Employer Quality Assurance Coach Must live near Southfield,
MI. This position is for the Ford account, and the office is located at: 300 Galleria Officentre Suite 200, 300, 310, 320 Southfield, MI 48034. PRIMARY PURPOSE: To provide service transaction monitoring and analysis to Service Center colleagues to determine customer call quality and effectiveness of customer contact responses and interactions; to work with internal colleagues in resolution of defects, analyzing individual, system and customization errors and providing feedback regarding suggestions to correct measures.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES Reviews inbound and outbound calls to evaluate Service Center colleagues to ensure performance meet established policies, standards,
and guidelines. Provides verbal and written feedback to Service Center management and colleagues to promote improved performance.
Provides coaching and development support to Service Center colleagues via developed plans and strategies. Works directly with appropriate management to determine additional training, coaching, or performance planning needed for Service Center colleagues. Processes escalated calls within the guidelines and timelines as established in the client service instructions. ADDITIONAL FUNCTIONS and RESPONSIBILITIES Performs other duties as assigned. Supports the organization's quality program(s). QUALIFICATIONS Education & Licensing Bachelor's degree from an accredited college or university preferred.
Experience Two (2) years of customer service experience or equivalent combination of education and experience required. Inbound call center experience strongly preferred. Skills & Knowledge Knowledge of disability plan eligibility, coverage, and benefits Good customer service skills Excellent oral and written communication, including presentation skills PC literate, including Microsoft Office products Analytical and interpretive skills Strong organizational skills Excellent interpersonal skills Ability to work in a team environment Ability to meet or exceed Performance Competencies WORK ENVIRONMENT When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental : Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines Physical : Computer keyboarding, travel as required Auditory/Visual : Hearing, vision and talking The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description.
They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time. Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace. If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience.
You may be just the right candidate for this or other roles. Requisition #: R450136ahf9io63
testing for internally developed or external purchased products. Types of testing may include system, integration, regression and end-to-end testing. Senior IT Testing Specialists deploy or execute job streams for creating test beds as appropriate, design test scenarios, author test scripts, execute tests and track defects to certify that applications meet the approved system requirements.
Senior IT Testing Specialists collaborate with other IT staff as appropriate, to review and understand system requirements and design, review test strategy and design, identify resolution for defects identified during testing, and also to analyze and make specific recommendations on usability/functionality
improvements that can be integrated into business processes. Job description: Essential functions: Creates a test approach, identifying scope of testing with risk-based approach for each feature or scope of work in a project effort identifying test environments, dependencies, constraints, prioritizing test cases and scheduling time for the testing.
Responsible for ensuring end to end testing methodology including all appropriate documentation and requirements. Sets up software and hardware in the test lab, per specs. Ensures test results are accurate, thorough and appropriately documented. Communicates results and coordinates logistics to the Systems Analysts, Developers, and other key
IT staff and leadership as appropriate. Documents problems or results inconsistent with expected results.
Performs quality assurance tests on all work and performs detailed analysis on test results. Certifies application for release to the next testing stage or to the production environment. Generates and distributes periodic status reports for testing. Sets up and executes complex scripts independently. Sets up test data beds based on data matching specific test conditions. Creates and executes moderately complex SQL queries. Executes automated test scripts. Writes/coordinates resolution of system defects. Ensures appropriate hand-offs and re-testing May provide technical guidance to other IT Testing Specialists.
Participates in requirements gathering sessions or solicits information on incomplete requirements. Participates in facilitation and coordination of user acceptance testing. Design tests to aid learning and mitigate risks. Work with developers to create automated tests. Work with business analysts and business stakeholders to undertake exploratory testing. Ensures stories contain specific acceptance test conditions which communicate objectives to both technical and non-technical stakeholders. Knowledge of performance and security vulnerability testing is a plus.
Assist product owner in coming up with the acceptance criteria for user stories. Bachelor's Degree in an IT related field or relevant work experience Comments for Suppliers: Must have experience in- Managed multiple teams ( QA functions) in a large scale projects involving 20Plus QA resources- Experience in both Automation and Manual testing- Experience in Performance testing and security scans- Hands on Safe Agile experience REQUIREMENTS: Must have strong knowledge of SDLCMust have strong knowledge of STLCMust have strong knowledge of Testing concepts Must be able to create and execute test cases Thorough understanding of the business process(s) and flows involved in the system capabilities being tested Thoroughly understands As-Is and To-Be business processes to understand what's changing Ability to communicate with the business in business language and with developers in technical language Must have strong PC skills and demonstrated proficiency in the MS Office Suite productinteractionperience with testing management tools: o Automated; Selenium, Robotium, Test Complete, QTP, Soap UI, Visual Studio Test Pro, etco Manual; Selenium, Appium, JMeter, Jenkins, Test Link, Mantis, Postman, Firbug, etc Must have the ability to extract data utilizing moderately complex SQL queries Ability to read logical and physical data models and understand the relationship between various tables Ability to clearly identify data needs and requirements for the respective test efforts Ability to execute automated test scripts as needed Ability to read various system input/output files; XML, Flat, 834, 835, etc Must have the ability to create unique test scenarios PREFERRED QUALIFICATIONS: The preferred qualifications listed below reflect desired knowledge, skill, and/or experience.
Additional Preferred Qualifications: Various Domain experience; Health Care, Financial, etc Experience using Agile, Waterfall, or hybrid methodology Specific tools, languages and specialty skills may vary Required Experience: 5-8 years of Professional experience in an IT related field preferably in a development or testing environment REQUIRED EDUCATION: Bachelor's Degree in an IT related field or relevant work experience Comments for Suppliers: Must have experience in- Managed multiple teams ( QA functions) in a large scale projects involving 20Plus QA resources- Experience in both Automation and Manual testing- Experience in Performance testing and security scans- Hands on Safe Agile experience Preferred: - Exp with Playwright- Exp in Provider Directory, Member self service in Health care industry.
Digital and Marketing Equal Opportunity Employer Veterans/Disabled While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations.
Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. PDN-9adbc-bfd7-cbba3e55afbf
to make a significant impact on our organization's operational excellence. Available to work remotely in a virtual team and office environment and tra v el to client location s in California as needed. Job Summary Essential Duties and Responsibilities: - Oversee daily operations, including staffing, performance monitoring, quality assurance oversight, training, subcontractor management, auditing and compliance with internal and external requirements.
- Ensure project compliance with all applicable requirements of the contract, state and federal regulations as well as corporate policies. - Manage direct reports and the cost- effective operation of all project tasks. - Manage subcontractors
that provide services to program. - Manage audits of operations. - Collaborate with other Managers to ensure effective coordination of activities. - Develop and implement operational policies and procedures in collaboration with other key stakeholders.
- Establish and maintains effective relationships with clients and other external entities. - Oversee the development and implementation of innovative methodologies to improve service levels and overall operational efficiency. - Manage the project's quality assurance and training programs as well as corrective actions to ensure compliance. - Monitor performance against key indicators established internally or by the clients. - Develop solutions
to issues or complex problems. - Develop performance goals and objectives for staff, and monitors achievement of those goals.
- Perform other duties as may be assigned. Minimum Requirements: - Bachelor's Degree. - 7-10 years of experience, or equivalent combination of education and experience. Education and Experience Requirements Essential Duties and Job Responsibilities: The QA Manager reports to the M aximus Project Oversight Director to discuss project status and the content of the QA reports and backssments. Establish and document a tailored strategy quality plan for the performance of quality assurance activities for the assigned p roject.
Assist with the development and management of standardized quality assurance documentation for projects and tasks to include quality metrics. Ensures documentation complies with software development standards, policies, and procedures or best practices. Conducts backssments and evaluations through analysis and interpretation of objective and subjective evidence to verify compliance with standards and applicable quality plans. Determines level of process and product quality. Reports findings; and escalates unresolved issues to the appropriate level. Evaluate work products to backss quality and report findings.
Researches alternative solutions to problems determine proper approaches and make verbal and/or written recommendations to the CPUC and its stakeholders Communicates analysis findings to the appropriate level s verbally and through the preparation of periodic written reports. Participates in special projects, external audits, and process improvements in support of quality assurance initiatives. Interview State project and project contractor(s) staff to collect project information and data, understand project activities and gain project insights Provide technical and subject matter expertise Manage and mentor team of quality analysts Participate in the analysis of project information and data collected Manage the development of required project deliverables to include weekly, monthly, and quarterly reports as well as reports required by federal funding partners in compliance with contract requirements Lead/support required meetings and conference calls.
Manage relationships with project staff responsible for projects. Adhere to contract requirements and comply with all corporate policies and procedures. Perform other duties as assigned. Required Qualifications: Be available to work remotely in a virtual team and office environment and travel to client locations in California as needed.
7-10 years of experience, or equivalent combination of education and experience A m inimum of 5-7 years performing quality assurance or IV&V for large systems projects A minimum of five (5) years of experience within the past ten (10) years in a leadership role, working directly with stakeholders to analyze operations and business processes, including developing QA procedures and process documentation. A minimum of five ( 5 ) years of experience within the past ten (10) years, leading teams of 3 people or greater on projects that involved statewide and regional programs.
Recent project experience with a public sector agency working with vulnerable populations Must thoroughly understand problem-solving and quality improvement techniques. Ability to interpret and relate Quality standards for implementation and review. Experience with the principles of the Project Management Body of Knowledge (PMBOK®). Ability to interface with executive sponsors, IT resources, management teams, and stakeholders on a regular basis to interview and gather information and data to support analysis.
Ability to d evelop solutions to highly complex problems which require a high degree of ingenuity and innovation. Ability to execute many complex tasks simultaneously, and work as a team member as well as independently Ability to explain and communicate program and functional subjects to non-expert audiences. Ability to ensure solutions are consistent with organization, client, and project objectives. Ability to develop advanced concepts, techniques, and standards requiring a high level of interpersonal and technical skills. Experience developing reports and presentations for various levels of audiences Experience in process improvement Strong analytical skills Excellent verbal and writing skills Must have the flexibility for travel and a hybrid work schedule with remote and onsite work at CPUC Offices Bachelor's Degree from an accredited college or university; experience may be substituted for education.
Proficiency in Microsoft programs such as Word, Excel, Power Point, Project and Visio MAXIMUS Introduction Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs.
Maximus delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. For more information, visit. EEO Statement EEO Statement: Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce.
We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you.
A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, interaction, interactionual orientation, gender identity, national origin, protected veteran status or disabled status. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Posted Max USD $150,000.00/Yr. Posted Min USD $131,000.00/Yr.
to help ensur e quality process and products are implemented. This role offers an opportunity to make a significant impact on our organization's operational excellence. Available to work remotely in a virtual team and office environment and tra v el to client location s in California as needed.
Job Summary Essential Duties and Responsibilities: - Support leadership in ensuring that the project is delivered to specifications, on time and within budget. - Develop initiative strategies for provider capacity building such as evaluating business models, creating training, recruitment, events participation, outreach approach, and support activities. - Work closely with management and work groups
to create and maintain work plan documents. - Track the status and due dates of projects. - Manage relationships with project staff responsible for projects.
- Produce regular weekly and monthly status reports, work plan status, target dates, budget, resource capacity and other, as well as, ad hoc reports as needed. - Collaborate with project managers on various initiatives and projects to track progress and provide support as necessary. - Create and maintain management plans and other deliverables. - Facilitate regular meetings and reviews. - Evaluate employee performance and recommend employees' needs and development opportunities to leadership. - Adhere to contract requirements and
comply with all corporate policies and procedures. - Perform other duties as assigned by management.
Minimum Requirements: - Bachelor's degree with 5-7 years of experience consulting within designated function. - Advanced degree preferred. - Develop solutions to highly complex problems which require a high degree of ingenuity and innovation. - Ensure solutions are consistent with organization objectives. - Solutions may serve as precedent for future decisions. - Develop advanced concepts, techniques, and standards requiring a high level of interpersonal and technical skills. - Develop new applications based on professional principles and theories. - Viewed as expert in field within the organization.
Education and Experience Requirements Essential Duties and Responsibilities: Assists in establishing and documenting a tailored strategy quality plan for the performance of quality assurance activities for assigned project or task. Develops and maintains standardized quality assurance documentation for projects and tasks to include quality metrics. Ensures documentation complies with software development standards, policies , and procedures or best practices. Conducts backssments and evaluations through analysis and interpretation of objective and subjective evidence to verify compliance with standards and applicable quality plans.
Determines level of process and product quality. Reports findings; and escalates unresolved issues to the appropriate level. Evaluate work products to backss quality and report findings. Researches alternative solutions to problems determines proper approaches and makes verbal and/or written recommendations to appropriate parties. Gathers, uses , and independently analyzes defect metrics data and produc es reports Interview s State project and project contractor(s) staff to collect project information and data, understand project activities, and gain project insights Conduct quality assurance review and quality audits for work products and project artifacts Provide technical and subject matter expertise Participate in the analysis of project information and data collected Participate in the development of required project deliverables to include weekly, monthly and quarterly reports as well as reports required by federal funding partners in compliance with contract requirements Work c ollaboratively with project staff Adhere to contract requirements and comply with all corporate policies and procedures.
Perform other duties as assigned Required Qualifications: Minimum of five ( 5 ) years of related quality assurance experience A minimum of three ( 3 ) years working directly with stakeholders to analyze operations and business processes, including developing QA procedures and process documentation Ability to communicate clearly and professionally both in writing and verbally. Possess s trong analytical skills. Must thoroughly understand problem-solving and quality improvement techniques. Ability to interpret and relate Quality standards for implementation and review.
Develop solutions to highly complex problems which require a high degree of ingenuity and innovation. Strong facilitation , organization , and meeting management skills Experience working with public sector agencies serving vulnerable populations Experience analyz ing complex d ata and producing reports Ability to take initiative and ownership of tasks. Ability to read technical documents such as procedures, standards, regulations, and technical reports. Experience in process improvement Experience interfac ing with executive sponsors, IT resources, management teams, and stakeholders on a regular basis to interview and gather information and data to support analysis.
Experience working with quality metrics and software industry metric data collection and analysis technique s Must have the flexibility for travel and a hybrid work schedule with remote and onsite work Bachelor's degree from a university program in Business Management or equivalent experience Proficiency in Microsoft programs such as Share Point, Access, Word, Excel, Power Point, and Project MAXIMUS Introduction Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs.
Maximus delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. For more information, visit.
EEO Statement EEO Statement: Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you.
A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, interaction, interactionual orientation, gender identity, national origin, protected veteran status or disabled status. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Posted Max USD $130,000.00/Yr. Posted Min USD $101,000.00/Yr.
make a significant impact on our organization's operational excellence. Available to work remotely in a virtual team and office environment and tra v el to client location s in California as needed. Job Summary Essential Duties and Responsibilities: - Complete cost allocation plans for assigned clients.
- Obtain contract renewals for multiple clients. - Manage relationships with multiple clients as well as project staff responsible for projects. - Support leadership in ensuring that the project is delivered to specifications, on time and within budget. - Track the status and due dates of projects. - Collaborate with project managers on various initiatives and projects to track progress
and provide support as necessary. - Facilitate regular meetings and reviews. - Adhere to contract requirements and comply with all corporate policies and procedures.
- Evaluate employee performance and recommend employees' needs and development opportunities to leadership. Minimum Requirements: - Bachelor's degree in related field. - 7-10 years of relevant professional experience required. - Ability to communicate well with multiple clients and consultants. - Knowledge of state and local governments. Education and Experience Requirements Essential Duties and Responsibilities: Assists in establishing and documenting a tailored strategy quality plan for the performance of quality assurance
activities for assigned project or task. Develops and maintains standardized quality assurance documentation for projects and tasks to include quality metrics.
Ensures documentation complies with software development standards, policies , and procedures or best practices. Conducts backssments and evaluations through analysis and interpretation of objective and subjective evidence to verify compliance with standards and applicable quality plans. Determines level of process and product quality. Reports findings; and escalates unresolved issues to the appropriate level. Evaluate work products to backss quality and report findings. Researches alternative solutions to problems determines proper approaches and makes verbal and/or written recommendations to appropriate parties.
Gathers, uses , and independently analyzes quality metrics data. Communicates analysis findings to the appropriate level verbally and through the preparation of periodic written reports. Participates in special projects, external audits , and process improvements in support of quality assurance initiatives. Interview State project and project contractor(s) staff to collect project information and data, understand project activities, and gain project insights Provide technical and subject matter expertise Participate in the analysis of project information and data collected Participate in the development of required project deliverables to include weekly, monthly and quarterly reports as well as reports required by federal funding partners in compliance with contract requirements Work closely with Quality Manager and work groups to create and maintain work plan documents.
Manage relationships with project staff responsible for projects. Adhere to contract requirements and comply with all corporate policies and procedures. Perform other duties as assigned Required Qualifications: Be available to work remotely in a virtual team and office environment and travel to client locations in California as needed.
Minimum of five ( 5 ) years of related quality assurance experience A minimum of three ( 3 ) years of experience within the past five ( 5 ) years working directly with stakeholders to analyze operations and business processes, including developing QA procedures and process documentation Ability to communicate clearly and professionally both in writing and verbally. Possess s trong analytical skills. Must thoroughly understand problem-solving and quality improvement techniques.
Ability to interpret and relate Quality standards for implementation and review. Develop solutions to highly complex problems which require a high degree of ingenuity and innovation. Ability to execute many complex tasks simultaneously, and work as a team member as well as independently Experience working with public sector agencies serving vulnerable populations Strong data analysis skills Ability to take initiative and ownership of tasks. Ability to read technical documents such as procedures, standards, regulations, and technical reports. Experience in process improvement Ability to interface with executive sponsors, IT resources, management teams, and stakeholders on a regular basis to interview and gather information and data to support analysis.
Experience working with quality metrics and software industry metric data collection and analysis technique s Must have the flexibility for travel and a hybrid work schedule with remote and onsite work Bachelor's degree from a university program in Business Management or equivalent experience Proficiency in Microsoft programs such as Share Point, Access, Word, Excel, Power Point, and Project MAXIMUS Introduction Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs.
Maximus delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom.
For more information, visit. EEO Statement EEO Statement: Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families.
If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, interaction, interactionual orientation, gender identity, national origin, protected veteran status or disabled status.
Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Posted Max USD $150,000.00/Yr. Posted Min USD $131,000.00/Yr.
Quality Assurance (QA) jobs involve ensuring that products, services, or processes meet established standards of quality through systematic activities and measures. These roles typically focus on preventing defects, identifying potential issues, and implementing solutions to maintain quality consistency. Key features of QA positions include rigorous testing, meticulous attention to detail, and a commitment to continuous improvement. QA professionals work across various industries, from software development to manufacturing, to safeguard customer satisfaction and comply with regulatory requirements.
bills of material, specifications, etc. ) in order to: Identify and resolve issues affecting product configuration Identify and assign rework actions necessary to rework production product Accept production product work-in-process and approve for next assigned operation Skills : Candidates must be able to work in a self directed manner in a fast-paced working environment Foster and maintain professional and productive relationships with other staff and management Possess excellent verbal and written communication skills Demonstrate proficiency in computer based applications Have experience with electronic assembly including; SMT, T/H & Mechanical Ability to effectively operate visual magnification
devices (scope) Ability to effectively operate and interpret basic electronic measuring devices Ability to effectively operate and interpret basic mechanical measuring devices Qualifications : High school diploma or equivalent required, some college preferred Basic math skills required Acceptable visual acuity and eye-hand coordination Must have, or be able to acquire, operator certification for IPC-A-610 Must have, or be able to acquire, operator certification for J-STD-001 Ability to review and interpret technical data packages for electronic assemblies Physical Demands : While performing these duties, the employee is required to sit or stand for extended periods of time, reach with hand and
arm, and talk or hear.
Employee may be required to lift up to 50 pounds.
This position may require exposure to information which is subject to US export control regulations, i. e. the International Traffic in Arms Regulations (ITAR) or the Export Administration Regulations (EAR). All applicants must be U. S. persons within the meaning of U. S. regulations. Job Posted by Applicant Pro
Quality Assurance (QA) Jobs encompass roles focused on ensuring that products or services meet established standards of quality, reliability, and performance. These positions typically involve identifying defects, designing test procedures, conducting tests, and making improvements. Key characteristics of QA jobs include attention to detail, a strong understanding of quality metrics, the ability to analyze data, and problem-solving skills. Individuals in QA roles work closely with development teams and are critical in maintaining customer satisfaction by preventing errors and enhancing the user experience.
Providing Service to a Community that Deserves Attention"Chesapeake Home Healthcare is currently seeking a dedicated, motivated, and compassionate Registered Nurse (RN) for the position of Quality Assurance Nurse. The selected candidate will collaborate with and oversee a team of highly-qualified and experienced clinicians in providing care to both pediatric and adult clients.
The selected candidate will serve in a leadership capacity, overseeing all nursing staff, including the RN Supervisors, as well as Clinical Administrative Assistants. This individual will work directly with the Administrator in implementing staff development activities focused on quality improvement, as well
as monitor and evaluate all aspects of care delivery to ensure that Continuous Quality Improvement Action Plans are implemented and monitored. Job Duties and Responsibilities include: Facilitating visionary, out of the box thinking throughout workflow processes Knows, understand, incorporates, and demonstrates the Chesapeake Home Health Care Mission, Vision, and Values through leadership, practices, and decisions Report directly to the Director of Nursing and participate in meetings with corporate leadership Conduct supervisory visits of skilled nurses and conduct on-site training as needed Review physician's orders for safety and compliance Develops, updates, and maintains the plan of care (485s)
and make necessary revisions as deemed appropriate Perform chart audits to ensure adherence to state guidelines Creating, modifying, and maintaining nursing care plans Provide medical backssments for new and existing clients Conduct clinical skill backssment/interviews Assist with Quality Assurance and compliance training programs Direct and champion patient-safety efforts Communicate with the DON and Clinical staff of notable situations requiring more extensive training or action Skills & Abilities Education: Bachelor's Degree preferred Experience: 2-4 years relevant experience One year of recent Pediatric Experience Certification/Licensure:
and therapeutic research consortia. We are looking for talented individuals to join our Quality Control team! General Summary: The Manager, Quality Control is a Subject Matter Expert in the QC process and is responsible for providing direction to a team of Quality Control Coordinators.
The position is responsible for conducting QC of all types of submissions and addressing any operational or performance barriers to ensure high accuracy, timeliness, and providing cross departmental customer service. Principal Duties & Responsibilities: Efficiently and effectively perform the duties of a Quality Control Coordinator Operations Management backss staff efficiency and effectiveness to ensure
prompt and accurate completion of work Monitor and evaluate workload and allocate budgeted resources to meet service delivery obligations to address any customer impacting issues and report findings to the Director, Quality Control.
Communicate expected performance levels and accountabilities to staff. Identify and recommend to the Director, Quality Control process changes to continuously improve Document Quality Control delivery. Implement and maintain department metrics. Serve as a Subject Matter Expert for QC staff. Ensure Quality Customer Service Monitor and ensure staff performance standards are maintained to meet a high level of accuracy and timeliness. Maintain current and thorough
working knowledge regarding IRB regulations and guidance. Address any identified staff errors in accordance with established procedures and provide follow up communication as necessary Coaching and Mentoring Participate in team and department professional and personal development initiatives while maintaining a high level of integrity through cooperative and respectful interactions with colleagues.
Ensure that employees receive training and support to provide accurate QC review. Allocate resources to meet service delivery obligations and recommend staffing changes to the Director, Quality Control. Coach, develop and provide training to Document Quality Control team.
Provide input and recommendations to the Director, Quality Control, for the hiring, promotion, evaluation, performance improvement, and termination of employees within the team. Participate in team and department professional and personal development initiatives while maintaining a high level of integrity through cooperative and respectful interactions with colleagues. Performs other duties as assigned by the Director, Quality Control Education Bachelor's degree in health science or related field, or equivalent combination of education and experience Experience 3-5 years leadership experience in a human subjects protection environment or related role Certified IRB Professional (CIP) or attainment of CIP within one (1) year of eligibility Knowledge, Skills, Abilities Detail oriented Developing and motivating teams Effective written communication skills and interpersonal skills Must have a high-level attention to detail, accuracy and thoroughness; problem solving skills Highly organized and efficient; Process and procedure oriented Excellent interpersonal skills to work professionally and effectively with others Ability to manage conflicting demands and priorities Knowledge of Federal regulations and guidelines pertaining to human subjects research, including the FDA, DHHS, and ICH Management of People and Supervision Knowledge of quality control Supervise a team Thrive in a fast-paced, changing, time-sensitive environment Perform highly complex duties Ability to implement and execute change accordingly Ability to analyze data to backss trends and issues impacting performance Physical and Mental Requirements: Sit or stand for extended periods of time at stationary workstation Regularly carry, raise, and lower objects of up to 10 Lbs.
Learn and comprehend basic instructions Focus and attention to tasks and responsibilities Verbal communication; listening and understanding, responding and speaking EEO Statement Advarra provides equal employment opportunity to all individuals regardless of their race, color, religion, creed, interaction, interactionual orientation, gender identity, national origin, age, disability, veteran, marital, or domestic partner status, citizenship, genetic information or any other status or characteristic covered by federal, state or local law.
Further, the company takes affirmative action to ensure that applicants are employed, and employees are treated during employment without regard to any of these characteristics.
Discrimination of any type will not be tolerated. EEO/M/F/Disabled/Vets
direction to Quality team(s) to ensure quality and compliance for the applicable products and processes for assigned department(s). Develop strategy, translate into functional plans and guide execution of long-term goals. This position follows a hybrid model of work (Tues/Thurs in office).
Based out of Northfield, IL corporate campus. MAJOR RESPONSIBILITIES Direct the development of product specifications for Medline branded products; such as the testing requirements, procedures and methods for testing, inspecting or qualifying new products and suppliers. Partner with Supplier Audit department and Division to determine optimal Supplier relationship. Develop and implement strategy for
the Quality department(s) based upon Quarterly Management Review. Prepare and deliver Customer presentations. Act as liaison with Senior Leadership of Divisions, Suppliers, Manufacturing, and/or Operations to ensure quality products, on time delivery, and customer satisfaction.
Collaborate with Suppliers, manufacturing partners and product managers in developing and implementing QA programs. Oversee QSR for assigned department(s) and ensure compliance as measured by FDA/ISO/internal audits. Management responsibilities include: --Typically, manages through multiple Managers. Provides leadership and management to one or more major departments of an operating unit or to a department that
has system-wide accountability. --Strategic, tactical and operational planning (12 + months) for the function or department; --Direct budgetary responsibility for one or more departments, functions or major projects/programs; --Interpret and execute policies for departments/projects and develops; --Recommend and implement new policies or modifications to existing policies; --Hiring staff, recommending pay increases, performing performance reviews, training and development of staff, estimating personnel needs, assigning work, meeting completion dates, interpreting and ensuring consistent application of organizational policies.
MINIMUM JOB REQUIREMENTS Education Typically requires a Bachelor's degree in Engineering, Science, or Technical Field.
Work Experience At least 7 years of experience related to the design/operation of medical device or drug combination product platforms, design controls, risk management, including working in compliance with QSR/GMP/ISO requirements or other regulated industries (21CFR 820, ISO 13485, ISO 14971, MDSAP, and MDR). At least 4 years of management experience. Knowledge / Skills / Abilities Depth of technical knowledge of relevant standards and regulations (21CFR 820, ISO 13485, ISO 14971, MDSAP, and MDR etc. )Proficiency in analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions.
Demonstrated ability to control and coordinate concurrent projects, competing priorities and critical deadlines. Advanced level skill in Microsoft Excel (for example: using AVERAGE function, merging and centering cells, printing centered page and/or creating a pivot table). Position requires travel up to 30% of the time for business purposes (within state, out of state and/or internationally). PREFERRED JOB REQUIREMENTS Work Experience At least 6 years of managerial experience preferred.
At least 8 years of related experience in Medical Device, medical, Food, Cosmetic, or Personal Products industries preferred.
of Automation, Performance, Functional, and Section 508 testing. Must have prior experience and expertise with many tools. Excellent team camaraderie. Top salary for highly qualified candidates. Please read the qualifications required carefully before responding.
Must be a US Citizen. Government requirement, no exceptions. Workplace located in Mount Weather, VA. Telecommuting permitted on a case-by-case basis. Top salary for highly qualified candidates. Please note this is a contingent role, dependent upon the award of a contract. NO PHONE CALLS, PLEASE. Responsibilities Analyze customer needs and develop automated software solutions in an Agile/Dev Ops environment Independently develop
code using networking protocols, create end-user scenarios, and execute tests to verify system functionality, performance, and Section 508 compliance Review customer needs and software requirements to determine optimal test design based on resource constraints Provide competent leadership and highly specialized testing of complex systems Simultaneously plan, manage and provide technical oversight for testing activities.
Ensure that tested components are compliant with standards and requirements Communicate with systems analysts, engineers, programmers, operational staff, and others to test system capabilities Modify existing automation software to correct errors and allow it to adapt
to changing requirements Maintain all artifacts in a version-controlled repository using Git/Git Hub or a similar tool Communicate directly with customer staff orally and in writing to plan and report progress Independently develop automation test suites for Functional, Performance, and Section 508 Independently develop automated scripts using software languages such as Java or C Independently validate the accuracy of scripts Independently develop test scenarios Qualifications - Required Bachelor's degree in Computer Science or related field 5+ years of IT experience as a Functional, Automation, and Performance Test Engineer (in all test areas, not just one of them) 1+ years' experience with functional automation testing tools such as UFT, Selenium, or Katalon 1+ years' experience with Test NG/Junit, Cobertura/Jacoco, Axe Monitor, CI/CD Promotion, Jenkins 1+ years' experience with at least one performance testing tool such as Load Runner / Performance Center or JMeter 1+ years' experience with one API testing tool such as Soap UI, Postman, or Rest Easy 1+ years' experience in Maestro (Jira, Confluence) and Test Management software including ALM and other software part of Micro Focus Test suite 5+ years' experience with one or more development methodologies such as Agile, Agile-Hybrid, Dev Sec Ops, Scrum, Kanban, Lean, Rapid Application Development (RAD), and TDD Section 508 Testers: General knowledge of 508 testing, Reports and Scans, and Xray - Jira Test Plan/Report management tool Must have active DHS 508 Trusted Tester Level 5.0 certification.
If you don't have one, you will be required to obtain it within two weeks of onboarding Strong verbal and written communication skills Strong problem-solving skills Qualifications - Highly Desired 3+ years' experience with creating automated test scripts and end-to-end scenarios 3+ years' experience analyzing test results to isolate root causes for functional and performance problems 1+ year experience working on Federal projects 1+ year experience with application development or analysis experience with application servers such as Apache Tomcat or Red Hat JBoss 1+ year experience with server-side resource analysis of Linux/Unix systems 1+ year experience with XML and JSON for data preparation and parsing 1+ year experience with SQL Compensation $100,000 to $120,000/yr, based on capability and experience Other Workplace located in Mount Weather, VA.
Telecommuting permitted on a case-by-case basis.
Top salary for highly qualified candidates Hours: Full Time About BUSINESS PERFORMANCE SYSTEMS Business Performance Systems is a successful, well-established small business composed of skilled consultants supporting high-priority government projects. We provide our staff with a great degree of autonomy and growth potential in a company that combines the entrepreneurial environment of a small business with the maturity and financial stability of a large company. We offer competitive salaries and a comprehensive benefits package. Learn more about us at. Business Performance Systems is an equal-opportunity employer. Job Posted by Applicant Pro
Great opportunity working on Tyndall AFB rebuild projects! Review contractor's quality management procedures, review submittals, review contract and construction deficiencies and propose corrective actions, review contractors' records and materials used, conduct inspections of work in progress, etc.
Position requires frequent and recurring construction inspections, which includes walking, climbing, stooping, and bending at various elevations and uneven terrain. Qualifications: 10+ years' experience as a Construction Inspector on large complex multimillion-dollar Do D construction projects Proficient with Resident Management System (RMS) software and MS Office Excellent verbal and written
communication skills. Strong organization and time management skills HFS Company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, national origin, interactionual orientation, gender identity, age, genetic information, disability or status as a protected veteran.
Applicants must be currently authorized to work in the United Sates on a full-time basis; HFS Company does not sponsor individuals for employment visas. We are proud to be a Service-Disabled Veteran and Woman Owned Small Business. We offer a competitive pay and benefit package including generous PTO, paid holidays, $1000 per year for professional development and up to a 5% fully-vested 401k match after one year.
and therapeutic research consortia. We are looking for talent individuals to join our Quality Control team! General Summary: This role performs complex document quality reviews to ensure accuracy compared to primary sources. Requires high degree of independent judgment and accountability.
Expertise reflected in consideration of continuously improving workflow. Principal Duties & Responsibilities Efficiently and effectively perform all of the duties of a Quality Coordinator I, plus: Review and analyze documents for accuracy in content. Communicate errors to operations staff regarding missing and/or incomplete elements. Accomplish daily workload priorities with flexibility and adaptability.
Execute procedures in compliance with internal quality standards and external regulations. Support manager or director vision of team performance through: Timely processing of delegated tasks; Appropriate escalation of workflow concerns; Modeling QC best practices through peer-to-peer training and mentorship; Serving as a subject matter expert for process or workflow problem-solving, including root cause analysis and data mining; Propose and advocate adoption of team success metrics; Performs other duties as assigned.
Participate in team and department professional and personal development initiatives while maintaining a high level of integrity through cooperative and respectful interactions
with colleagues. Education Associates Degree, or equivalent combination of education and experience Experience 3+ years in a human subjects protection environment or related role Knowledge of quality control Knowledge, Skills, Abilities Analyze and interpret data Communicate clearly and concisely with others, both in writing & verbally, in a professional manner Navigate and extract information from information systems Complex, critical thinking and problem solving Physical and Mental Requirements: Sit or stand for extended periods of time at stationary workstation Regularly carry, raise, and lower objects of up to 10 Lbs.
Learn and comprehend basic instructions Focus and attention to tasks and responsibilities Verbal communication; listening and understanding, responding and speaking EEO Statement Advarra provides equal employment opportunity to all individuals regardless of their race, color, religion, creed, interaction, interactionual orientation, gender identity, national origin, age, disability, veteran, marital, or domestic partner status, citizenship, genetic information or any other status or characteristic covered by federal, state or local law.
Further, the company takes affirmative action to ensure that applicants are employed and employees are treated during employment without regard to any of these characteristics.
Discrimination of any type will not be tolerated. EEO/M/F/Disabled/Vets
programming. This employee works with Quality Control, Product Development and Manufacturing Departments in planning for quality and resolving quality problems. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each of the Major Responsibilities, including the following: Reviews and evaluates engineering designs, plans and specifications.
Performs general planning and administrative tasks associated with assigned projects; analyzes and develops or assists in development of project scopes. Composes, creates, completes or maintains necessary documents, records and correspondence. Efficiently conducts office research and investigations. Ability to lead
and resolve RMA issues. Determines inspection methods and gauges. Visual acuity of 20/40 or better (with corrective lenses if necessary) is required Working knowledge of company's ERP as well as other business and quality IT tools.
Other duties as assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE: High School Diploma or G. E. D and Associate or Bachelor degree in Engineering required, and over one-year experience. Or over 3 years' experience as a Quality Technician. LANGUAGE SKILLS: Excellent communication skills. Ability to read and interpret documents such as safety rules, operating
and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organization. MATHEMATICAL SKILLS Ability to work with mathematical concepts such as probability and statistical inference and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Job Posted by Applicant Pro
