Lead Quality Analyst | Alabaster, AL

Detailed Information

  • Location: McLean

  • Company: Maximus Services

make a significant impact on our organization's operational excellence. Available to work remotely in a virtual team and office environment and tra v el to client location s in California as needed. Job Summary Essential Duties and Responsibilities: - Complete cost allocation plans for assigned clients.

- Obtain contract renewals for multiple clients. - Manage relationships with multiple clients as well as project staff responsible for projects. - Support leadership in ensuring that the project is delivered to specifications, on time and within budget. - Track the status and due dates of projects. - Collaborate with project managers on various initiatives and projects to track progress

and provide support as necessary. - Facilitate regular meetings and reviews. - Adhere to contract requirements and comply with all corporate policies and procedures.

- Evaluate employee performance and recommend employees' needs and development opportunities to leadership. Minimum Requirements: - Bachelor's degree in related field. - 7-10 years of relevant professional experience required. - Ability to communicate well with multiple clients and consultants. - Knowledge of state and local governments. Education and Experience Requirements Essential Duties and Responsibilities: Assists in establishing and documenting a tailored strategy quality plan for the performance of quality assurance

activities for assigned project or task. Develops and maintains standardized quality assurance documentation for projects and tasks to include quality metrics.

Ensures documentation complies with software development standards, policies , and procedures or best practices. Conducts backssments and evaluations through analysis and interpretation of objective and subjective evidence to verify compliance with standards and applicable quality plans. Determines level of process and product quality. Reports findings; and escalates unresolved issues to the appropriate level. Evaluate work products to backss quality and report findings. Researches alternative solutions to problems determines proper approaches and makes verbal and/or written recommendations to appropriate parties.

Gathers, uses , and independently analyzes quality metrics data. Communicates analysis findings to the appropriate level verbally and through the preparation of periodic written reports. Participates in special projects, external audits , and process improvements in support of quality assurance initiatives. Interview State project and project contractor(s) staff to collect project information and data, understand project activities, and gain project insights Provide technical and subject matter expertise Participate in the analysis of project information and data collected Participate in the development of required project deliverables to include weekly, monthly and quarterly reports as well as reports required by federal funding partners in compliance with contract requirements Work closely with Quality Manager and work groups to create and maintain work plan documents.

Manage relationships with project staff responsible for projects. Adhere to contract requirements and comply with all corporate policies and procedures. Perform other duties as assigned Required Qualifications: Be available to work remotely in a virtual team and office environment and travel to client locations in California as needed.

Minimum of five ( 5 ) years of related quality assurance experience A minimum of three ( 3 ) years of experience within the past five ( 5 ) years working directly with stakeholders to analyze operations and business processes, including developing QA procedures and process documentation Ability to communicate clearly and professionally both in writing and verbally. Possess s trong analytical skills. Must thoroughly understand problem-solving and quality improvement techniques.

Ability to interpret and relate Quality standards for implementation and review. Develop solutions to highly complex problems which require a high degree of ingenuity and innovation. Ability to execute many complex tasks simultaneously, and work as a team member as well as independently Experience working with public sector agencies serving vulnerable populations Strong data analysis skills Ability to take initiative and ownership of tasks. Ability to read technical documents such as procedures, standards, regulations, and technical reports. Experience in process improvement Ability to interface with executive sponsors, IT resources, management teams, and stakeholders on a regular basis to interview and gather information and data to support analysis.

Experience working with quality metrics and software industry metric data collection and analysis technique s Must have the flexibility for travel and a hybrid work schedule with remote and onsite work Bachelor's degree from a university program in Business Management or equivalent experience Proficiency in Microsoft programs such as Share Point, Access, Word, Excel, Power Point, and Project MAXIMUS Introduction Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs.

Maximus delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom.

For more information, visit. EEO Statement EEO Statement: Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families.

If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, interaction, interactionual orientation, gender identity, national origin, protected veteran status or disabled status.

Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.

Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Posted Max USD $150,000.00/Yr. Posted Min USD $131,000.00/Yr.

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