Customer service jobs involve roles where professionals interact with customers to handle complaints, process orders, and provide information about products and services. These positions can range from front-line support agents to managers overseeing the customer service team. Key characteristics of these jobs include strong communication skills, problem-solving abilities, and a focus on customer satisfaction. Whether working in a call center, retail store, or online support platform, customer service employees are essential in maintaining positive customer relations and enhancing the overall experience with a company.
Customer service jobs are positions focused on assisting customers by providing information, resolving issues, and ensuring a satisfactory experience with a product or service. Characteristics of these roles include strong communication skills, patience, problem-solving abilities, and a deep knowledge of the company's offerings. Customer service representatives often serve as the bridge between a business and its clients, working through various channels such as phone, email, social media, or in-person interactions. The overall goal is to foster positive relationships and maintain customer loyalty.
Science Jobs are specialized career paths within the field of science that encompass a wide range of disciplines such as biology, chemistry, physics, environmental science, and more. These jobs often require a strong educational foundation and specialized training. Key features of science jobs include a focus on research and development, data analysis, and the practical application of scientific knowledge to solve real-world problems. Additionally, professionals in science jobs are typically engaged in expanding the frontiers of scientific understanding and contributing to technological and medical advancements. These roles can be found in academia, government agencies, private sector research labs, and industrial settings.
Science Jobs refer to a broad category of careers focused on the pursuit of scientific research, practical applications of scientific knowledge, and the advancement of technology. These roles are typically found in sectors such as healthcare, engineering, environmental science, and pharmaceuticals. Key characteristics of Science Jobs include a strong emphasis on problem-solving, analytical skills, and a solid foundation in scientific principles. Individuals in these positions often engage in data analysis, experimentation, and innovation to contribute to scientific understanding and development. The field is dynamic and constantly evolving, offering a diverse range of opportunities for specialization and advancement.
Science Jobs is an employment niche focused on job opportunities within the science sector. It encompasses a diverse range of positions from research and development, lab work, to academic and corporate roles in various scientific disciplines like biology, chemistry, physics, and environmental science. The key feature of Science Jobs is its specialized nature, catering to individuals with a strong background in science and a passion for research and innovation. It provides a platform for employers to find highly-skilled professionals and for job-seekers to find roles that match their expertise. Science Jobs often requires candidates to have a specific set of qualifications, including advanced degrees and relevant experience, thus ensuring a highly qualified workforce driving scientific progress.
Training Jobs refer to employment opportunities specifically designed to provide individuals with the skills and experience needed for a particular job or industry. These roles typically combine hands-on training with theoretical learning, offering participants the chance to develop practical competencies while being guided by experienced professionals. Key features of Training Jobs include structured learning plans, mentorship, performance evaluations, and often the potential for full-time employment upon successful completion. They are beneficial for newcomers to the workforce or those looking to switch careers, as they facilitate growth and learning within a supportive work environment.
mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary The Senior Programmer Analyst will work on a wide range of critical systems at the MBTA. This role is responsible for maintaining current functionality and serving as a subject matter expert in troubleshooting, break/fix, updates, and upgrades.
Additionally, this role will be tasked with working on methods to modernize platforms that have become outdated and to architect new solutions to these essentials' platforms and tools. The Senior Programmer Analyst will work with a variety of team members and staff inside and outside the Information Technology
Department. This position will collaborate closely with our internal Release Engineer to backup and provide secondary support to one another. This position is responsible for supporting, upgrading, and maintaining a wide breadth of platforms that are critical to the MBTA's operations.
Duties & Responsibilities Level 3 support for HASTUS Integrations applications. Stay up to date on Fare Systems application changes. Production support for the Fare Systems websites. Administration of Docu Sign. Administration of Salesforce. Creation of new functionality and modifications to functionality in Salesforce. Production support of Internal and External MBTA websites. Provide technical support
and work to identify, troubleshoot, and resolve system problems. Maintain and ensure sustainable growth of services by performing routine operational tasks as required and providing overall planning and direction for the technologies.
Monitor and track the health, performance, and usage of services through metrics, indicators, and analytics. Deliver full business solutions by developing and integrating various technical components. Evaluate requirements and proposed technical solutions to determine operational feasibility. Conduct user testing to ensure proper functionality prior to implementation. Follow and use IT Service Management process and tools to manage various components of service delivery including incidents, service requests, IT work orders, and configuration changes.
Develop and maintain internal and user documentation. Perform all other duties and projects that may be assigned. Physical Demands and Working Conditions The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Available to work all shifts and locations as assigned or directed.
Available to work as per assignment by the MBTA twenty-four (24) hours per day, seven (7) days per week as directed by supervisory staff for severe weather conditions, emergencies or any other circumstances that may potentially impact service or the safety of service. Have the ability to work any and all shifts and/or locations assigned or directed. Supervision No direct reports Minimum Requirements & Qualifications Minimum Education Bachelor's degree from an accredited institution in an IT related field Minimum Experience and Required Skills Four (4) years of experience working with and managing Salesforce and.
NET development. Knowledge of one or more of the following programming/scripting languages: C#, Java, ASP 3.0, GIRO OIG, Java Script, T-SQL, Oracle Scripting, ASP, Power Shell, Batch. Working knowledge of Microsoft Power Automate or Power Platform or similar automation platforms. Experience taking requirements and generating designs and implementing a final solution from scratch. Experience with using IT Service Management process and tools for managing incidents, service requests, and configuration changes. Self-motivated and organized with the ability to multitask and work with minimal supervision.
Take ownership and ability to work within deadlines / timelines and within the scope. Strong written, verbal communication, and presentation skills. Preferred Experience and Required Skills Two-Five (2-5) years of experience with HASTUS. Familiarity or experience with Ektron CMS. Familiarity with Jet Brains Team City. Familiarity with Pingdom. Familiarity or experience with Apache and IIS servers. Experience managing Docu Sign and power form creation. Experience managing Tableau Experience developing integrations with Pager Duty.
Working knowledge of various AWS services and management of them. Working knowledge of Microsoft SQL and SQL Server Substitutions Include A High School Diploma or GED with an additional seven (7) years of directly related experience substitutes for the bachelor's degree requirement. An associate degree from an accredited institution an additional three (3) years of directly related experience substitutes for the bachelor's degree requirement. A master's degree in a related subject substitute for two (2) years of general experience. A nationally recognized certification, or statewide/professional certification in a related field substitutes for one year of experience.
Job Conditions: Ability to effectively read, comprehend, communicate, and respond to instructions, orders, signs, notices, inquiries, etc. in English Ability to provide internal and external customers with courteous and professional experiences Ability to work effectively independently and as part of a team (or supervise, if required) Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co-workers Ability to adhere to rules, regulations, collective bargaining agreements (if applicable), and policies of the MBTA, including the EEO, anti-discrimination, anti-harassment, and anti-retaliation policies Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting (unless if recent graduate), including overall employment, job performance, discipline, and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection) Ability to pass a Criminal Offender Record Information (CORI) check, comprehensive background screening, and medical Clinic screening, potentially including a physical examination and drug and alcohol screenings Ability to work all shifts and / or locations assigned, directed, or necessary for this position, including (for some transit / operations roles) up to twenty-four (24) hours per day, seven (7) days per week as necessary to accommodate severe weather conditions, emergencies, or any other circumstances that may potentially impact service or the safety of service Disclaimers and Definitions: General Disclaimer: The statements contained in this job description are intended to describe a summary, general nature, and complexity of typical job functions and do not represent an exhaustive list of all duties, tasks, and responsibilities required of staff assigned to this position.
Application Deadlines: Applicants should apply as soon as possible, as the MBTA may stop considering applicants after a sufficiently large applicant pool is established. Work Environment: The physical demands and work environment characteristics described here-in are representative of those an employee may encounter while performing the essential functions of this job.
Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions. See job description for role-specific requirements. Work Eligibility: Although the MBTA is an Equal Opportunity Employer, all employees must be legally authorized to work in the United States for any employer and on an unrestricted basis (the MBTA does not sponsor non-US citizens). However, if you have an unrestricted work authorization, or sponsored by a separate entity, you are welcome to apply for open positions. International students taking part in CPT / STEM / OPT programs through a university are eligible for internships and co-ops with the MBTA.
In compliance with federal law, all persons hired will be required to complete a Form I-9 to verify their identity and eligibility to work in the U. S. Safety Sensitive Positions: Employees working in this classification will be subject to periodic physical examinations plus random drug and alcohol testing. On-call or 24/7 Positions: Employees working in this classification must be available to respond to page / text / call and report to work as determined by assigned department or the Authority. Essential / Emergency Staff: During declared " states of emergency, " employees working in this classification are required to report to work for their assigned work hours or as directed by management.
ADA Accommodations: The MBTA makes reasonable accommodations for applicants with disabilities. If you require an accommodation during this process, please contact the MBTA's ADA Unit at 617-222-xyz X or xyz X@. Diversity, Equity, and Inclusion: The MBTA is an Equal Employment Opportunity Employer. For terms, descriptions, and definitions related to diversity, equity, inclusion, veteran status, and immediate family members that you may find on the application form, please visit /careers-app-definitions.
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to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference.
Join us! Job Description: This role is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources such as mobile banking, online banking, or ATM.
This role also accurately and efficiently processes cash transactions for clients as needed. Relationship bankers have deep conversations with clients to gain in-depth knowledge of their financial and life priorities. A Relationship Banker (responsibilities): --- Executes the bank's risk culture and strives for operational excellence--- Builds relationships with individual clients to meet their financial needs--- Follows established processes and guidelines in daily activities
to do what is right for clients and the bank, adhering to all applicable laws and regulations--- Grows business knowledge and network by partnering with experts in small business, lending and investments--- Manages financial center traffic, appointments and outbound calls effectively--- Drives the client experience--- Manages cash responsibilities You're a person who (required skills): --- Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client.
--- Collaborates effectively to get things done, building and nurturing strong relationships. --- Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives.
--- Is confident in identifying solutions for new and existing clients based on their needs. --- Communicates effectively and confidently, and is comfortable engaging all clients. --- Has the ability to learn and adapt to new information and technology platforms. --- Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking). --- Applies strong critical thinking and problem-solving skills to meet clients' needs.
--- Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations. --- Efficiently manages your time and capacity. --- Focuses on results, while acting in the best interest of the client. --- Can be flexible to work weekends and/or extended hours as needed. You'll be more prepared if you have (desired skills): --- Experience in financial services and knowledge of financial services industry, products and solutions. --- One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals.
--- Six months of cash handling experience. --- Bachelor's degree or business relevant associate degree such as business management, business administration, or finance. Skills Used in this Role: --- Customer Service--- Risk Management--- Consumer Products and Solutions--- Overcoming Objections--- Risk Management--- Cash Management--- Demonstrating Technology--- Relationship Management--- Active Listening--- Learning Agility--- Problem Solving--- Critical Thinking--- Multitasking Shift:1st shift (United States of America)Hours Per Week: 40
opportunities for advancement and competitive benefits. Please forward resume, cover letter and work samples in pdf format to xyz X@ Visit Company Website --- About This Position DHK Architects, Inc. (DHK) is seeking a person to fill an architectural technical designer position.
Candidate(s) should be self-motivated and possess excellent technical expertise in Auto CAD and Revit. Approximately 5-7 years of technical architectural problem experience with knowledge in Revit towards developing new and renovation projects is preferred. Focus on and enjoyment of technical problem solving Field experience is desirable Degree in architectural design is preferred but not required Construction
Administration experience is desirable but not required Our firm specializes in housing, transportation and facilities projects. We provide an unusual opportunity for client contact for motivated young architects.
DHK provides strong cooperative work environment and professional development opportunities for advancement and competitive benefits. Please forward resume, cover letter and work samples in pdf format to xyz X@ How To Apply email xyz X@ #J-18808-Ljbffr
out of the MIT Media Lab in 2019 with offices in Silicon Valley and Boston, Butlr was founded by Forbes 30 Under 30 entrepreneurs Honghao Deng and Jiani Zeng. Butlr's People Sensing Platform anonymously infers human presence and activity via its thermal, wireless sensors to deliver rich spatial insights at a fraction of the cost and time of legacy alternatives.
Since 2019, we have been working with dozens of top occupiers, landlords, and service providers in North America, Europe, and Asia, in addition to partners in senior living and retail. We are operating in three of the FANG companies, along with some of the largest brands in the world. As we've been growing considerably yearly,
we're hiring talented and passionate people to join our team to help us continue our growth. About the Role: The Butlr system is used in Commercial Real Estate and Senior Living Applications.
Our SDET will develop the software strategy for what we test and how we test it. The QA team will be fully integrated into our CICD pipeline. This role will own that integration and increasing the scope of what we test and how we test it. This role will also own the development of the high-level test design and implementation. Requirements Proficiency in at least one OO language: C++, Java, GO Proficiency in at least one scripting/functional language: Python, Bash, C 3+ years in software development
CI/CD development experience and associated technologies Preferred: Experience in container based architectures: Kubernetes, ECS, Docker Preferred: Experience in microservice messaging: Kafka, MQTT, Kinesis, SNS Preferred: Experience in large data systems Preferred: Experience in Io T Responsibilities Partner with the lead software engineer in systems to develop the metrics that quantify the coverage of our high level automated testing Define the testing infrastructure including the API Maintain and expand the testing we currently have, logging tickets when the API is not respected or fixing the infrastructure.
Work to determine if SW releases should be made or relayed, depending on the coverage that we have and the results of the existing tests.
Location: Cambridge, MA or Remote Salary: $110,000-160,000 base salary with a signing bonus plus equity Benefits World-class team with low ego. World Economic Forum Technology Pioneer 2022 A work environment that is flexible Supportive investors such as Founder Collective, Hyperplane, E14 Fund and 500 Startups, including amazing angel investors such as the founders of Whoop, Simplisafe, and the Chief Product Officer at Adobe. Generous paid time off Premium / Gold Medical, dental, and vision insurance. 100% coverage for employee and dependents.
Why working at Butlr is great! We are building a culture that puts people first! We're a team of engaging, motivated, and intelligent problem-solvers who are committed to making an impact. We believe in fostering a culture of healthy work-life balance, and we encourage an inviting, collaborative, fun work environment. Butlr is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage and embrace applicants of all backgrounds to apply! Disclaimers Butlr provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, interaction, national origin, disability status, genetics, protected veteran status, interactionual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Butlr will comply with federal and state mandates regarding COVID-19 vaccinations.
We will require employees coming on-site to be vaccinated or in compliance with weekly testing requirements. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. #J-18808-Ljbffr
team.
With more than 4,000 professionals based in 40 locations across North America, Europe, Asia, and Latin America, our firm excels in problem solving and value creation. Drawing on a strong operational heritage and hands-on-approach, our professionals work closely with organizations and stakeholders to help tackle complex business issues and maximize value.
A&M's Private Equity Performance Improvement Services (PEPI) practice, with offices throughout the US, focuses on serving upper middle market and large cap private equity firms who have engaged A&M to help improve operating results at their portfolio companies. The companies we serve are upper middle market in the $50 million
to $1 billion plus range. Our PEPI services include: Merger Integration & Carve-outs IT- pre-acquisition diligence IT- post-acquisition implementations and integration Interim Management Commercial Due Diligence/Strategy Rapid Results Supply Chain CFO Services Private Equity Focused Professionals We bring a structured and disciplined approach to create and capture value.
We provide private equity buyers and their portfolio companies with a broad continuum of knowledge and tools for mergers, acquisitions, carve-outs, joint ventures and alliances. The team works across the full spectrum of the deal lifecycle from pre-deal technology, operational and synergy reviews, through 'Day-1' planning,
to post-deal implementations. Our services include due diligence (software product and tech, IT and operational), merger integration / carve-out planning and execution, transition service agreement negotiation & governance, ERP implementations, IT operations & cost reduction, and enterprise architecture.
The PEPI IT group is a growing business targeting high growth in the next two to four years. We offer excellent opportunities for career advancement and build leadership skills. The leadership team is focused on providing development opportunities, training and exposure to international business assignments. Director: We are seeking individuals that can lead and deliver software product and technology due diligence backssments on target organizations for private equity clients and their portfolio companies.
In this role, directors conduct software product and technology backssments focused on the following key areas: product features / functionality and product roadmaps; technology and architecture; intellectual property and open source; R&D organization and processes, including the software development lifecycle; R&D Op Ex and Cap Ex expenditures; and hosting infrastructure These backssments will be conducted across the following types of engagements: Pre-acquisition, buy-side software product and tech due diligence.
Pre-transaction, sell-side software product and tech due diligence. Pre-acquisition, synergy and cost take-out backssment, related to software product and tech, for roll-up and tuck-in acquisitions. Post-acquisition, software product and tech related value creation and performance improvement, working with the recently acquired target or an existing portfolio company. A director will have several roles on the engagement team including: Define the objectives, scope and approach for software product and tech diligence engagements, in consultation with the Managing Director.
Lead teams in the execution of software product and tech diligence engagements. Actively lead and participate in key target and client interactions, including interviews, interim updates, final readouts and any follow-ups. Provide oversight for the development and management of the data request list that identifies key data, artifacts, and documentation required from the target for the backssment; includes managing related interactions with the bankers managing the process and the client. Lead and guide detailed analysis of the target across all areas of backssment, focusing on quantitative and qualitative data gathering, organizing, and analysis.
Summarize key insights into client-ready exhibits, pages, sections of the interim and final deliverables. Ensure the quality of deliverables and effectively manage the day-to-day relationships to ensure exceptional performance. Continue to develop our people through coaching; providing input and guidance into the staffing process; actively participating in staff recruitment and retention activities; and providing leadership and support for delivery teams and staff in local offices.
Assist in the development and evolution of deliverables and methodology A director will also have several firm leadership roles including: Play a leadership role in helping to develop and grow the Software Product and Tech diligence offering group. Drive business development activities with target private equity funds, in coordination with Managing Directors and other resources. Develop and foster client relationships, including key decision makers at key private equity funds. Qualifications: 10+ years of professional consulting or relevant industry experience, with a minimum of five years consulting to the tech industry or specializing in software/tech-enabled services product management or software development.
Desired - experience working for or with private equity sponsors, portfolio companies, or related transaction / product and tech due diligence experience. Exemplary communication skills, both oral and written, including proven ability to directly develop and deliver executive-level, client-ready written communication materials, including interim updates and final deliverables. Demonstrated track record working with business leaders (directors and above) as well as private equity deal staff.
Excellent fact-gathering and analytical skills, including quantitative and qualitative analysis. Previous software / product experience, either in a software organization or related advisory experience from a top-tier strategy firm, leading specialist, niche advisory firm, or Big-4 consultancy. Specific experience designing and leading the execution of software product and tech backssments. Demonstrated ability to translate tech insights into commercial implications. Bachelor's degree required, with a major in Computer Science, Engineering, Economics or another highly analytical and rigorous field.
Flexibility to travel at least 75% of time. The salary range is $150,000 - $225,000 annually, dependent on several variables including but not limited to education, experience, skills, and geography. In addition, A&M offers a discretionary bonus program which is based on a number of factors, including individual and firm performance. Please ask your recruiter for details. #LI-CP1
Consulting jobs refer to positions where individuals provide expert advice to organizations or individuals in a specific field. These roles are characterized by problem-solving, strategic thinking, and a focus on optimizing business processes or improving organizational performance. Consultants often work for consulting firms or as independent contractors and engage in project-based work, which may involve travel and working with diverse clients. The nature of consulting provides exposure to varied industries and requires strong analytical and interpersonal skills.
Government jobs refer to employment positions within various governmental agencies and departments. These roles are known for offering stability, competitive benefits, and pensions to their employees. They typically provide public services, and job security is often higher than in the private sector. Additionally, government jobs may require a level of clearance, and the hiring process can include stringent background checks. These positions range from administrative to specialized fields like defense, education, and healthcare, and they often emphasize serving the community and the nation as a whole.
Hospitality and travel jobs refer to careers within the industries that cater to providing service and experiences for travelers and guests. These roles are diverse and can include positions such as hotel management, concierge services, travel coordination, tour guides, and restaurant staff. Key characteristics of these jobs are a strong focus on customer service, cultural sensitivity, effective communication skills, and the ability to handle logistics and solve problems swiftly. These positions often offer opportunities to meet people from different backgrounds and may require flexibility, as work hours can vary, including weekends and holidays.
Installation/Repair Jobs entail roles where professionals are responsible for the setup, maintenance, and restoration of systems or components to ensure proper functionality. These jobs cover a variety of sectors, from telecommunications and HVAC to automotive and home appliance services. Key characteristics of these positions include technical expertise, problem-solving skills, attention to detail, and oftentimes, the ability to work in challenging environments. Workers typically utilize specialized tools and technology, and they must stay updated with the latest industry advancements. Safety consciousness is paramount, as these jobs can involve physical work and exposure to hazards.
