Customer service jobs involve assisting customers by providing information, answering questions, and resolving issues with a company's products or services. In this role, employees act as the front line of communication between a business and its clients, ensuring customer satisfaction and loyalty. Characteristics of these positions include strong communication skills, problem-solving abilities, and patience. Customer service representatives must be adept at listening, empathetic to customer concerns, and skilled at offering solutions. They work in various settings, including call centers, retail stores, and online platforms, and their goal is to foster positive experiences to build the company's reputation and customer base.
Customer service jobs are positions focused on assisting customers by addressing their inquiries, resolving their issues, and providing information about products or services. These roles are pivotal in shaping customer experiences and can range from call center agents to in-person support representatives. Key characteristics include strong communication skills, patience, problem-solving abilities, and a commitment to delivering high-quality service. Success in this field often requires an empathetic approach and adapts to a variety of customer needs and personalities to ensure satisfaction and loyalty.
Customer service jobs are positions focused on assisting customers by addressing their needs, concerns, and inquiries. Employees in these roles act as the frontline representatives of a company, providing support, troubleshooting problems, and offering information about products or services. Key characteristics of customer service jobs include strong communication skills, patience, problem-solving capabilities, and a passion for delivering a positive customer experience. These roles can be found across various industries and can be conducted in-person, over the phone, or online.
be flexible to work up to 2 Saturdays a month Location: Fort Worth, TX (on-site role) Job Description: The Account Representative is responsible for the servicing and collection of delinquent auto contracts. You will identify problems contributing to account delinquency and offer solutions to resolve the delinquency through negotiation, payment arrangements, or payment alternatives.
You will be working in a fast-paced call center environment, working with both outbound and inbound calls. Job Duties: Proactively pursue assigned delinquent accounts Utilize collection resources and apply them appropriately Communicate at a high level via phone, email, and chat Perform follow-ups in a timely
manner Document all interactions thoroughly and accurately Perform skip tracing Meet/exceed daily, weekly, and monthly performance goals Job Requirements: High School Diploma/GED At least 1 year of recent experience servicing customers in any capacity - medical/healthcare, retail, food service, call center Willingness to learn about the auto collection process Willingness to be in a high volume call center environment Excellent communication skills - written and verbal REGUIRED Bilingual in Spanish If Brought on Perm: Sign-On Bonus Opportunity ($1,000) Monthly Bonus Opportunity ($500-$800/month) Overtime Lots of room to grow with multiple career paths available in a rapidly growing company Required: Clerical Testing is required.
For more details: jobs-search. org/finance_fort-worth-c448653/job_i1970181799
Week Project Pay : $13.13/hour Responsibilities: Answer and direct phone calls Organize and schedule appointments Write and distribute email, correspondence memos, letters, faxes and forms Assist in the preparation of regularly scheduled reports Maintain a filing system Order office supplies and assist with inventory Reconcile invoices Other duties as needed Job Requirements : Relevant experience in an office environment, preferably in an administrative position Exceptional interpersonal and communication skills Bilingual Spanish - English Excellent writing skills strong spelling, grammar, and punctuation Ability to work independently and excellent time management skills Intermediate MS Office
skills (Word, Outlook, Excel) HS diploma or GED required Application Process Includes: Skills Testing Drug Testing Background Check For more details: jobs-search.
org/administration_dallas-c448655/job_i1970655264
in either a Patient Service Center or Client office. In this role you will provide exceptional customer service, perform skilled specimen collections and be the face of the company. In addition, you will be provided opportunities for continuous growth within the organization.
QUARTERLY INCENTIVE BONUS PROGRAM Work Schedule: Monday and Wednesday 8am-5pm, Tuesday and Thursday 7:30am-5pm, Friday 8am-12pm Work Location: will cover Clarksville, TX and Bogata, TX Benefits: All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Regular, full-time or part-time employees working 20 or
more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(K), ESPP, Paid time off (PTO) or Flexible time off (FTO), Commissions, and Company bonus where applicable.
For more detailed information, please click here. Job Responsibilities: Perform blood collections by venipuncture and capillary techniques for all age groups Collect specimens for drug screens, paternity tests, alcohol tests etc. Perform data entry of patient information in an accurate and timely manner Process billing information and collect payments when required Prepare all collected specimens for testing and analysis Maintain patient and specimen information logs
Provide superior customer service to all patients Administrative and clerical duties as necessary Travel to additional sites when needed Job Requirements: This position requires you to be fully vaccinated against COVID-19.
Subject to applicable law, all prospective hires will need to provide proof of being fully vaccinated for COVID-19 or qualify for medical or religious accommodations. High school diploma or equivalent Phlebotomy certification from an accredited agency is preferred Previous experience as a phlebotomist Must have a Valid Driver's License and good driving record Must be at least 21 years’ old Proven track record in providing exceptional customer service Strong communication skills; both written and verbal Ability to work independently or in a team environment Comfortable working under minimal supervision Reliable transportation and clean driving record if applicable Flexibility to work overtime as needed Able to pass a standardized color blindness test If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!
Labcorp is proud to be an Equal Opportunity Employer: As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind.
We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, interactionual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. We encourage all to apply.
For more information about how we collect and store your personal data, please see our Privacy Statement. For more details: jobs-search. org/phlebotomist-rover_paris-c448562/phlebotomist-rover-paris_i1969875498
opportunity! APPLY TODAY L ocation: N. Fort Worth, TX (Alliance Area) 100% On-Site Pay: $20.40/HR Schedule: Monday Friday available for shift between 8am - 8pm EST flexible for OT & Weekends Training schedule is 8AM - 5PM for 4 weeks; after training you will be given a work schedule The Customer Support Representative is an important role in the shop Operations and is responsible for handling inbound and outbound shop calls, scheduling refill deliveries when needed and directing calls to appropriate personnel.
The ideal candidate is a well-spoken, enthusiastic, and organized person with the ability to provide high level of customer service to our patients, clinicians, and clients.
Essential Duties and Responsibilities Primary resource for inbound telephone calls to minimize workflow interruptions due to non-clinical related customer inquiries, such as general prescription status or financial information.
Handle inbound and outbound calls to schedule medication delivery and payment so that accurate information is included in their profile and distribution can successfully send their package in a timely manner Directly responds to customer inquiries when appropriate or routes calls to the appropriate staff to ensure prompt resolution/customer satisfaction. Update concise progress notes to ensure other roles within the workflow are able to quickly backss the status
of the referral Provides customer service through manipulation of management information system to answer questions regarding refill needs, providing status of pending/shipped prescriptions, verify insurance information and provide copies of invoices upon request.
Qualifications/Requirements High School Diploma or GED with minimum of Associate degree preferred Experience working with management information systems to effectively address customer needs Proficiency in Microsoft applications Excellent verbal and written communications Professional telephone manner Strong attention to detail Customer service experience in a Call Center role no retail Medical office experience / knowledge of medical terminology preferred Must be willing to take a typing and customer service test For more details: jobs-search.
org/finance_fort-worth-c448653/healthcare-customer-support-north-fort-worth-tx-hiring-immediately-fort-worth_i1970820307
Location: Addison, TX Pay: $18.00/HR - All overtime hours paid out at $27.00/HR Schedule: Mon - Fri - 10:00am 7:00pm, Sat 10-4, Sun OFF Temporary/Project Role thru May Job Description: Data entry Entering customer details Updating files Requirements: Minimum 1 years customer service experience Excellent Data Entry Skills High Attention to Detail Works well in fast paced environment Excellent Computer Skills Application Process Includes: Background check For Immediate consideration: please email resume to xyz X@ with " Customer Service Representative" in the subject line.
For more details: jobs-search. org/finance_addison-c448492/bilingual-customer-service-agent-addison_i1970819399
Location: Addison, TX Pay: $18.00/HR - All overtime hours paid out at $27.00/HR Schedule: Mon - Fri - 10:00am 7:00pm, Sat 10-4, Sun OFF Temporary/Project Role thru May Job Description: Data entry Entering customer details Updating files Requirements: Minimum 1 years customer service experience Excellent Data Entry Skills High Attention to Detail Works well in fast paced environment Excellent Computer Skills Application Process Includes: Background check For Immediate consideration: please email resume to xyz X@ with " Customer Service Representative" in the subject line.
For more details: jobs-search. org/finance_addison-c448492/bilingual-customer-service-representative-addison_i1970248407
are not limited to assignment preparation, consumer relations, and professional development. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Interpret/transliterate basic level and some higher level academic classes, lectures, student activity events, and other special events as needed, where some receptive interpreting would be required; Prepare for assignments by reviewing notes and course outline, previewing required texts, and course materials, and speaking with faculty, speaker, and/or students; Work cooperatively with department staff, faculty, college staff, students, and administrators; Must be available to accept interpreting assignments at
alternative sites as needed; Meet regularly with the Supervisor of Interpreting Services to review evaluations from consumers and from Supervisor’s observations for development activities; backss language or communication modes of the consumers served; Serve as mentor to other interpreters and/or interns; and Demonstrate continuous professional development by maintaining interpreting skills, developing specialized content expertise, and enhancing interpersonal communication skills through participation in continuing education, in-service training and related educational opportunities.
QUALIFICATIONS To perform this job successfully, an individual must be able to perform the essential
duties and responsibilities listed above. The qualifications listed below are representative of the education, experience, knowledge, skills, and/or abilities required.
EDUCATION High school diploma or GED required. Associate’s degree from an accredited college or university required or four (4) years directly related work experience may be substituted in lieu of degree. Hold Texas Board for Evaluation of Interpreters (BEI) Certification Basic, Level II or Registry of Interpreters for the Deaf (RID) Certification CI and CT. EXPERIENCE Two (2) years working in a college or university setting experience required. KNOWLEDGE, SKILLS AND ABILITIES Demonstrate knowledge and practice of the RID Code of Professional Conduct and Deaf culture; and Reliable transportation and willingness to travel to assignments as needed.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. This job description may be revised upon development of other duties and changes in responsibilities. Houston Community College does not discriminate on the basis of race, color, religion, interaction, gender identity and gender expression, national origin, age, disability, interactionual orientation, or veteran’s status.
The following person has been designated to handle inquiries regarding the non-discrimination policies: David Cross, Director EEO/Compliance, Title IX Coordinator Office of Institutional Equity PO Box 667517 Houston TX,xyz X or HCC values its employees and their contributions, promotes opportunities for their professional growth and development, and provides a positive working and learning environment that encourages diversity, innovation and creativity, and inclusion.
Individuals with disabilities, who require special accommodations to interview, should contact (713) 718-xyz X. For more details: jobs-search. org/customer-service_houston-c448657/sign-language-interpreter-ii-staff-pool-houston_i1970368099
integrity, loyalty and service. Because what we do is just as important as how we do it. Come be a part of what makes us so special! It is all about learning and growing. Our Intermediate Insurance Representative role may be a new career for you. There’s a lot to learn, but the journey is mapped out and USAA is willing to invest in you!
Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. Our in-office development program provides you the training you need on USAA products and the encouragement to create a
proactive and independent support style to service our membership. After six months in-office, you’ll have the opportunity to work in a hybrid model where you can work from home 2 days a week.
For new hires starting in January, February, or March 2024 we are offering a signing bonus of $2,000--to be paid in one installment. The Opportunity We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license for future insurance customer service opportunities in 2024. We have new training classes starting every month. Military veterans and spouses are highly encouraged to apply. Work schedules will vary and may include some weekends.
As an Intermediate Insurance Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products.
You will interact with our members across multiple contact channels (i. e. inbound phone calls, email, chat, social media, etc. ) to provide adequate coverage and advice to help ensure members’ financial security. What you'll do: Facilitate the member experience by answering phone calls, emails, and other requests from members. Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services.
Responsible for the respective trailing documents for all states. Identify, backss and understand member needs and consistently provide complete and accurate advice and solutions, including products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs. Use available tools and resources to support members with some assistance. Effectively operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels.
Maintain required Property & Casualty (P&C) licenses and state registrations. Identify and handle existing and emerging risks that stem from business activities and the job role. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled. Follows written risk and compliance policies and procedures for business activities. What you have: High School Diploma or GED equivalent 1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience Ability to prioritize and multi-task, including navigating through multiple business applications What sets you apart: Current active personal lines or property and casualty license in your current state of residence/or state of hire US military experience through military service or a military spouse/domestic partner Prior experience in a fast-paced contact center environment The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job What we offer: Compensation: USAA has an effective process for backssing market data and establishing ranges to ensure we remain competitive.
You are paid within the salary range based on your experience and market data of the position. The hiring range for this position is: $46,366-$50,300. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness.
These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on. Relocation assistance is not available for this position. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled.
Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, interactionual orientation, gender identity, national origin, disability, or status as a protected veteran. For more details: jobs-search. org/finance_bulverde-c448312/customer-service-advisor-bulverde_i1969970482
breakfast on Monday, on-site cafe, free gym, and stand up desks are just some of the perks! Job Title: Customer Service Representative - Auto Repair Company Start Date: Monday, January 15th Location: Lewisville, TX Pay: $17/hr. Schedule: Monday - Friday 11:00am - 8:00pm (8 hour shift), plus one Saturday a month (First 3 weeks of training are Monday - Friday 9:00 am - 6:00 pm) Job Description: Customer Service Representatives will handle inbound/outgoing calls to customers needing immediate assistance scheduling appointments for vehicle repair & towing, following up on insurance claims reported by the partnered insurance companies, handling inbound calls, etc.
We are seeking candidates
with excellent customer service skills that really want to help our valued customers. Ideal candidates will enjoy handling inbound/outbound calls (80-120 calls per day), handling inbound inquiry calls, and comfortable with productivity requirements.
Requirements: Must have call center experience! Spanish bilingual is a plus Comfortable handling 80-120 inbound/outbound calls per day Comfortable with inbound inquiry calls Must have at least 2 years of strong customer service experience Excellent communication skills, verbal & written 3 or less jobs in 5 years - Job hoppers will NOT be considered Great clerical skills, as well as the ability to type 35 words per minute or more Perks: Amazing
bonus potential that starts accumulating on Day 1 and is paid out once taking permanently (scored on both great performance and attendance) Metrics: - 94%+ Attendance Record - Must be current active teammate with caliber - Must be employed during bonus month - Must have 0 customer or corporate complaints - ACD (Automatic call distribution) talk time of 4 hours or more - Meet or exceed quality management phone call scores Monthly Tiers: - Tier 1- 850 assignments touched, 400 appointments scheduled.
375 orders repaired= $200 paid monthly - Tier 2- 950 assignments touched, 500 appointments scheduled, 400 orders repaired , 4 hours of acd= $400 paid monthly - Tier 3- 1050 assignments touched, 600 appointments scheduled , 450 orders repaired , 5 talk times acd= $600 paid monthly PTO/Benefits once hired on permanently Only 1 Saturday per month and no Sundays Great hours Catered food twice per week Stand up desks and beautiful building Screening Process Includes: Clerical backssments Interview Process Background Check Drug Screen For more details: jobs-search.
org/insurance_lewisville-c448628/job_i1970816098
with customers all while making sure our guests' needs are taken care of. At times you'll be responsible for making sure the front of the house is neat and orderly, restocking items, and answering the phone. The ideal candidate is dependable and reliable with excellent customer service skills, top-notch accuracy, and displays exceptional customer service to ensure the guests will return.
Additionally, the Cashier and Customer Service role will greet customers as they enter the location and answer any questions as needed as well as take orders and enter them into the POS terminal. Attention to detail is a must, since you will accept payments for items purchased and balance the cash register
at the beginning and end of the shift. Nice to haves: -High school diploma (or equivalent) -Excellent customer service skills -Excellent verbal communication skills -Ability to operate available equipment, such as cash registers, calculators, or scanners -Mathematical skills, as needed to make the change and give refunds -Knowledgeable about the products and services and customer-related policies at Taco Bell - Argyle For more details: jobs-search.
org/education_argyle-c448238/taco-bell-cashier-customer-service-urgently-hiring-argyle_i1969565449
and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special!
The Opportunity As a dedicated Manager of Personal Lines, you will lead a team of account managers who provide property insurance solutions. Coaches, mentors, and develops Personal Lines teams to provide members and nonmembers with personal lines insurance solutions. Uses knowledge of personal lines marketplace to support Personal Lines teams throughout the client lifecycle. Accountable for team performance and results. Collaborate with
carriers on process improvements, customer concerns, exceptions, and trends. This position can work remotely in the continental U. S. with occasional business travel.
What you'll do: Serves as a team leader, coach, mentor, role model, and change agent to a team of employees who provide personal lines insurance Collaborates with internal and external partners (alliance carrier underwriting, product management) to ensure quality submissions and appropriate coverage. Reviews key reporting results to include process adherence issues and exceptions. Applies Agency Management Systems for operating in a multi-carrier environment to provide Day to Day operational support. Maintains high degree
of industry expertise and knowledge of industry trends to facilitate and support the technical and interpersonal skills development of their team.
Drives business results and revenue/product goal attainment; ensures team members provide appropriate product solutions to meet member needs. Handles member and team issues and makes appropriate risk decisions based on policies. Works with external carriers and partners, using knowledge of carrier relationships, systems, sales process, and underwriting practices in a multi-carrier environment, contributing to the department success. Responsible for backssing internal/external talent with the talent acquisition team to make informed hiring decisions.
Responsible for leading team in support of achieving individual and team goals, holding them accountable for performance and actions and developing employees through regular mentor and timely feedback. Ensures risks associated with business activities are optimally identified, measured, supervised, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of insurance sales and service experience to include at least 2 years of experience in Personal Lines insurance.
2 years of direct team lead, supervisory or management experience. Experience with Agency Management Systems. Ability to work in agile and dynamic environment. Valid Property and Casualty insurance license for home state and/or ability to obtain home state and multistate license within 90 days What sets you apart: Experience working with a CRM platform. Insurance Designation (PLCS/CLCS/CPCU/CPRM) Experience with Excess & Surplus Lines Experience writing high value property insurance Experience in the California market Sales leadership experience with proven results in developing impactful teams The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
What we offer: Compensation: USAA has an effective process for backssing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
The salary range for this position is: $71,490 - $136,690. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs.
Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, interactionual orientation, gender identity, national origin, disability, or status as a protected veteran.
For more details: jobs-search. org/finance_irving-c448645/customer-service-coordinator-irving_i1970109186
1. Some high school courses preferred. 2. Must be clean, neat and well groomed. 3. Must have good interpersonal communication skills to work with customers and other employees. 4. Must have good hearing to work with customers and fellow employees and to work the drive through when necessary.
5. Must be honest. 6. Must be able to follow verbal and written instructions and read recipes. 7. Must have basic knowledge of fast food operation and field knowledge of cash register and front line preparation procedures. 8. Must be able to pay attention to detail, cope with pressure and remain calm when challenging situations arise. 9. Must be able to work as team member and to perform job duties
with a minimum of disruption to customers or fellow employees. 10. Must be able to tolerate standing, walking, lifting up to 50 lbs. and stooping during 90% of shift time.
11. Must have good manual dexterity to be able to work rapidly and accurately during rush periods. 12. Must be able to work as part of a team to assure constant and consistent customer satisfaction through excellent quality, service and cleanliness. 13. Must be able to count money and give change correctly. General Responsibilities: 1. Ensure customer satisfaction by providing quick, efficient service and quality products. 2. Provide excellence in quality, service and cleanliness. 3. Provide consistent product portions.
4. Maintain knowledge and operation of all equipment. 5. Follows and abides by all safety rules, policies, and procedures.
Job Training: Normally an entry level position, requiring one to three months experience to gain job knowledge. Job performed under close supervision. Customer contact of average duration with close supervision. Decision Making Responsibilities: Must be able to set priorities and react quickly to the needs of the customers, the dining room, and the work area. Follows established policies and procedures. Working Conditions: Work area temperature may be extreme and noise level may be high at times. May have to work without food or drink during busy times.
Consequence Of Errors: Injured employees, dissatisfied customers, loss of revenue, damaged equipment. Key Activities: 1. Quickly prepares customers' orders according to specifications and with the highest possible quality. 2. Works as a team member to assure constant and consistent customer satisfaction through excellent quality, service, and cleanliness. 3. Operates cash register. 4. Assists with front line preparation procedures. 5. Operates kitchen equipment as needed. For more details: jobs-search. org/education_athens-c448480/taco-bell-customer-servicecashier-urgently-hiring-athens_i1970728572
