Location: Fort Worth, TX
be flexible to work up to 2 Saturdays a month Location: Fort Worth, TX (on-site role) Job Description: The Account Representative is responsible for the servicing and collection of delinquent auto contracts. You will identify problems contributing to account delinquency and offer solutions to resolve the delinquency through negotiation, payment arrangements, or payment alternatives.
You will be working in a fast-paced call center environment, working with both outbound and inbound calls. Job Duties: Proactively pursue assigned delinquent accounts Utilize collection resources and apply them appropriately Communicate at a high level via phone, email, and chat Perform follow-ups in a timely
manner Document all interactions thoroughly and accurately Perform skip tracing Meet/exceed daily, weekly, and monthly performance goals Job Requirements: High School Diploma/GED At least 1 year of recent experience servicing customers in any capacity - medical/healthcare, retail, food service, call center Willingness to learn about the auto collection process Willingness to be in a high volume call center environment Excellent communication skills - written and verbal REGUIRED Bilingual in Spanish If Brought on Perm: Sign-On Bonus Opportunity ($1,000) Monthly Bonus Opportunity ($500-$800/month) Overtime Lots of room to grow with multiple career paths available in a rapidly growing company Required: Clerical Testing is required.
For more details: jobs-search. org/finance_fort-worth-c448653/job_i1970181799
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