ensuring their satisfaction, and the retention of those clients. They are the primary contact for their accounts, understanding their needs and coordinating with the internal team to deliver exceptional service to them. The Account Manager will be part of an exceptional, resourceful, and collaborative High-Performance Team (HPT) here at First Mainstreet Insurance.
ESSENTIAL JOB FUNCTIONS & RESPONSIBILITIES Develop and nurture strong relationships with assigned accounts after sale is made, serving as their trusted advisor and primary point of contact regarding their insurance policies Regularly communicate with accounts to proactively address concerns, gather feedback and identify opportunities
for account growth Manage assigned accounts and ensure all deadlines are met Manage and report information from client to ensure we are assisting to minimize exposures Seeks opportunities to round out accounts to ensure we are fully mitigating the clients risk through insurance coverages Monitor account satisfaction levels and take proactive measures to ensure high levels of account retention Market new business and/or renewal business, could be in conjunction with a Risk Advisor or independently Manage all account work in our agency management system (EPIC) to ensure all data is accurate Seek and develop opportunities to increase knowledge of insurance industry trends, market conditions and
competitors Embrace the tools provided to become efficient in managing a book of business that is assigned Maintain confidentiality of client and carrier information Perform other duties, as assigned, appropriate to the position SKILLS & COMPETENCIES Proven experience in account management, customer relationship management, or sales Proficient or able to quickly learn and utilize Microsoft Office and other applications to maximize efficiency and function in a paper free environment.
Expectation to become licensed in 90 days Proficient in utilizing service management software and tools like EPIC Excellent communication and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels Excellent organizational and time management skills, with the ability to prioritize and handle multiple client accounts simultaneously Knowledge of the insurance industry terminology and documentation Ability to collect, analyze and interpret insurance-related data PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to communicate verbally and to listen for instructions and information.
The employee is also required to sit for long periods of time often in front of a computer monitor and operate a computer keyboard. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required include close vision, distance vision, color vision, depth perception, and ability to adjust focus. Summary: This job description is intended to describe the normal level of work required by the person performing the work. The essential job functions outlined are primary duties and responsibilities. Other duties may be assigned as needs arise or as required.
This description is not intended as a contract and is subject to change. Any written contractual agreements supersede this job description. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. PIbd511e4311e For more details: jobs-search. org/account-manager_indianola-c431471/account-manager-indianola_i1970454089
with volumes and switch between functions as needed. Excellent organizational skills. Ability to prioritize daily work. Excellent attention to detail. PDN-9ae9dae5-c298-4ca03537c5
clients, insurance companies, and producer(s).
ESSENTIAL JOB FUNCTIONS & RESPONSIBILITIES Accurately manage client accounts and ensure all deadlines are met Assist producer in marketing and placing new business and/or renewal business Prepare renewals of insurance Communicate and partner with insurance companies to ensure we are meeting on the client expectations Seek opportunities and take steps to increase knowledge of industry, regulatory requirements, tools and resources available to assist clients Collect and report information from client to ensure we are assisting in minimizing exposures Communicate with clients and answer questions regarding their policies and/or services provided
by FMSI Build and maintain strong, long-lasting relationships with clients, both internal and external Maintain confidentiality of client and company information Perform other duties as assigned appropriate to the position EDUCATION & EXPERIENCE High School diploma or GED required P&C Insurance licenses required or ability to obtain within 90 days of employment; will maintain annually Proficient or able to quickly learn and utilize Microsoft Office and other applications to maximize efficiency and function in a paper free environment.
Customer service experience or support, preferably in insurance industry SKILLS & COMPETENCIES Strong organizational and time management skills Ability
to prioritize work load Extremely accurate and detail-oriented Knowledge of insurance terms and documents Ability to analyze and interpret insurance data Strong and professional verbal and written communication skills Strong problem-solving skills Understand and maintain fiduciary responsibility for company, client, and producer PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to communicate verbally and to listen for instructions and information. The employee is also required to sit for long periods of time often in front of a computer monitor and operate a computer keyboard.
The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required include close vision, distance vision, color vision, depth perception, and ability to adjust focus. Summary: This job description is intended to describe the normal level of work required by the person performing the work. The essential job functions outlined are primary duties and responsibilities. Other duties may be assigned as needs arise or as required. This description is not intended as a contract and is subject to change.
Any written contractual agreements supersede this job description. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. PI68f23a7f344a-31181-33223570For more details: jobs-search. org/account-manager_charles-city-c431449/account-manager-charles-city_i1969875813
the nursing process to provide education and care for individual patients or defined patient populations via the telephone. Telehealth nursing practice involves providing guidance to clients who call regarding health problems or symptoms which concern them. The advice, given by the triage nurse, may include coming into the hospital or a clinic, remaining at home and observing the symptoms, or following a treatment regimen.
Integrated Call Center nurses utilize their clinical judgment skills in conjunction with established protocols (via a computerized decision support systems) to enable, educate, and encourage people to improve their health and make appropriate use of medical care. This
position is eligible to participate in hybrid work. Hybrid work must be performed at a location within the state of Iowa and will require a work arrangement form to be completed upon the start of your employment.
Per policy, work arrangements will be reviewed annually, and must comply with the remote work program and related policies and employee travel policy when working at a remote location. Assumes accountability for advice provided to callers Assumes responsibility for service provided by self and other staff members under the nurse's direction Evaluates the quality of nursing care provided by other staff members Participates in the development of unit, division, department,
hospital policies, procedures, and protocols Contributes to the solutions of staffing issues Participates in projects/committees for enhanced functioning of the unit and supports department level decision-making Participates in ongoing strategic planning process Participates in the development and implementation of computer applications Provides recognition and support for colleagues Represents the interests of the University and of unit leadership in the use of resources to meet service and productivity demands within unit goals and budgets; strives to promote continual process and quality improvement Contributes to cost containment strategies in unit Maintains knowledge of Standards of Care and other regulatory compliances Consistently makes sound judgments after gathering factual, objective information Demonstrates tolerance for change Incorporates the principles of Service Excellence to ensure positive patient/customer relations Maintain knowledge of Telehealth Nursing Practice Administration and Practice Standards Develops and maintains knowledge of the full range of UI faculty, staff, and services offered by the University of Iowa Health Care Keep current with nursing and health care knowledge base and to pursue further enhancements of job-related knowledge Builds and sustains relationships and develops collaborative working relationships Maintains competency in age appropriate communications skills for all age groups.
Maintains interpersonal relationships and communications with caller that exemplifies the highest level of guest relations with an unfailing courteous and helpful approach without regard to the caller's manner Responds efficiently and effectively to requests from internal and external customers, backssing the need, prioritizing the request, offering appropriate alternatives, and connecting them with the appropriate resource or handling the request if the information is within the scope of the call center Offers constructive feedback and solutions to problems Ensures that information is documented and recorded per departmental procedures Monitors calls appropriately to assure that appropriate individuals are notified, information is communicated, and resources are arranged Remains calm and constructive in conflict situations Develops, and implements, patient/family teaching plan based on identified health education needs and the condition and age of the patient Evaluates and documents effectiveness of patient/family teaching through follow up telephone calls Participates in the orientation of new nursing staff and the ongoing education of nursing personnel, as directed by the Director or designee Collaborates with unit nursing staff to develop/share best practices Invests in own continuous learning and skill enhancement Required Qualifications: An Associate's Degree in Nursing, a Diploma in Nursing, a Baccalaureate Degree in Nursing, Professional Master's of Nursing and Healthcare Practice (MNHP), MSN/Clinical Nurse Leader or a Master's Degree in Nursing (MSN, MA) is required.
Current license to practice nursing in Iowa is required by date of hire. Excellent written and verbal communication skills are required. Demonstrates excellent interpersonal skills with patients/families, nursing staff, and interdisciplinary team members as demonstrated through written and verbal interactions. General computer skills are required. Ability to multi-task; working with computer software & responding to patient calls simultaneously is required. Adaptability in working with computer software programs is required. 3-5 years of RN Clinical Nursing Experience is required.
Desired Qualifications: Baccalaureate Degree in Nursing or Masters' Degree in Nursing is highly desired. If Baccalaureate degree in Nursing is not yet obtained, active enrollment in a BSN program is desirable. Previous experience with telephone triage is desired Experience with high-volume public contact/customer service is desired. Comprehensive knowledge of University of Iowa Health Care clinical programs and services is desired. Experience handling a multi-phone line system is desired. Previous experience working with electronic medical records is desired. Application details: In order to be considered for an interview, applicants must upload the following documents and mark them as a " Relevant File" to the submission: Resume Cover Letter Job openings are posted for a minimum of 14 calendar days and may be removed from posting and filled any time after the original posting period has ended.
Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and education verification. For additional questions, please contact itional Information Classification Title: Staff Nurse Appointment Type: SEIU Schedule: Part-time Work Modality Options: Hybrid within Iowa Compensation Pay Level: 6 Contact Information Organization: Healthcare Contact Name: Kaitlin Luoma Contact Email: University of Iowa is an equal opportunity/affirmative action employer.
All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, religion, national origin, age, interaction, pregnancy (including childbirth and related conditions), disability, genetic information, status as a U. S. veteran, service in the U. S. military, interactionual orientation, gender identity, or associational preferences.
the nursing process to provide education and care for individual patients or defined patient populations via the telephone. Telehealth nursing practice involves providing guidance to clients who call regarding health problems or symptoms which concern them. The advice, given by the triage nurse, may include coming into the hospital or a clinic, remaining at home and observing the symptoms, or following a treatment regimen.
Integrated Call Center nurses utilize their clinical judgment skills in conjunction with established protocols (via a computerized decision support systems) to enable, educate, and encourage people to improve their health and make appropriate use of medical care. This
position is eligible to participate in hybrid work. Hybrid work must be performed at a location within the state of Iowa and will require a work arrangement form to be completed upon the start of your employment.
Per policy, work arrangements will be reviewed annually, and must comply with the remote work program and related policies and employee travel policy when working at a remote location. Assumes accountability for advice provided to callers Assumes responsibility for service provided by self and other staff members under the nurse's direction Evaluates the quality of nursing care provided by other staff members Participates in the development of unit, division, department,
hospital policies, procedures, and protocols Contributes to the solutions of staffing issues Participates in projects/committees for enhanced functioning of the unit and supports department level decision-making Participates in ongoing strategic planning process Participates in the development and implementation of computer applications Provides recognition and support for colleagues Represents the interests of the University and of unit leadership in the use of resources to meet service and productivity demands within unit goals and budgets; strives to promote continual process and quality improvement Contributes to cost containment strategies in unit Maintains knowledge of Standards of Care and other regulatory compliances Consistently makes sound judgments after gathering factual, objective information Demonstrates tolerance for change Incorporates the principles of Service Excellence to ensure positive patient/customer relations Maintain knowledge of Telehealth Nursing Practice Administration and Practice Standards Develops and maintains knowledge of the full range of UI faculty, staff, and services offered by the University of Iowa Health Care Keep current with nursing and health care knowledge base and to pursue further enhancements of job-related knowledge Builds and sustains relationships and develops collaborative working relationships Maintains competency in age appropriate communications skills for all age groups.
Maintains interpersonal relationships and communications with caller that exemplifies the highest level of guest relations with an unfailing courteous and helpful approach without regard to the caller's manner Responds efficiently and effectively to requests from internal and external customers, backssing the need, prioritizing the request, offering appropriate alternatives, and connecting them with the appropriate resource or handling the request if the information is within the scope of the call center Offers constructive feedback and solutions to problems Ensures that information is documented and recorded per departmental procedures Monitors calls appropriately to assure that appropriate individuals are notified, information is communicated, and resources are arranged Remains calm and constructive in conflict situations Develops, and implements, patient/family teaching plan based on identified health education needs and the condition and age of the patient Evaluates and documents effectiveness of patient/family teaching through follow up telephone calls Participates in the orientation of new nursing staff and the ongoing education of nursing personnel, as directed by the Director or designee Collaborates with unit nursing staff to develop/share best practices Invests in own continuous learning and skill enhancement Required Qualifications: An Associate's Degree in Nursing, a Diploma in Nursing, a Baccalaureate Degree in Nursing, Professional Master's of Nursing and Healthcare Practice (MNHP), MSN/Clinical Nurse Leader or a Master's Degree in Nursing (MSN, MA) is required.
Current license to practice nursing in Iowa is required by date of hire. Excellent written and verbal communication skills are required. Demonstrates excellent interpersonal skills with patients/families, nursing staff, and interdisciplinary team members as demonstrated through written and verbal interactions. General computer skills are required. Ability to multi-task; working with computer software & responding to patient calls simultaneously is required. Adaptability in working with computer software programs is required. 3-5 years of RN Clinical Nursing Experience is required.
Desired Qualifications: Baccalaureate Degree in Nursing or Masters' Degree in Nursing is highly desired. If Baccalaureate degree in Nursing is not yet obtained, active enrollment in a BSN program is desirable. Previous experience with telephone triage is desired Experience with high-volume public contact/customer service is desired. Comprehensive knowledge of University of Iowa Health Care clinical programs and services is desired. Experience handling a multi-phone line system is desired. Previous experience working with electronic medical records is desired. Application details: In order to be considered for an interview, applicants must upload the following documents and mark them as a " Relevant File" to the submission: Resume Cover Letter Job openings are posted for a minimum of 14 calendar days and may be removed from posting and filled any time after the original posting period has ended.
Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and education verification. For additional questions, please contact itional Information Classification Title: Staff Nurse Appointment Type: SEIU Schedule: Part-time Work Modality Options: Hybrid within Iowa Compensation Pay Level: 6 Contact Information Organization: Healthcare Contact Name: Kaitlin Luoma Contact Email: University of Iowa is an equal opportunity/affirmative action employer.
All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, religion, national origin, age, interaction, pregnancy (including childbirth and related conditions), disability, genetic information, status as a U. S. veteran, service in the U. S. military, interactionual orientation, gender identity, or associational preferences.
Customer service jobs involve roles where professionals interact with customers to handle complaints, process orders, and provide information about products and services. These positions can range from front-line support agents to managers overseeing the customer service team. Key characteristics of these jobs include strong communication skills, problem-solving abilities, and a focus on customer satisfaction. Whether working in a call center, retail store, or online support platform, customer service employees are essential in maintaining positive customer relations and enhancing the overall experience with a company.
Customer service jobs involve roles where professionals engage with customers to provide assistance, resolve issues, and ensure a satisfying experience with the company's products or services. These jobs require excellent communication, empathy, and problem-solving skills. They often include handling inquiries, offering support, managing complaints, and providing information. Customer service can be conducted through various channels such as in-person, over the phone, via email, or through live chat. The role is crucial for maintaining customer satisfaction and loyalty, and can significantly impact a company's reputation and success.
Customer service jobs involve roles where professionals interact with customers to handle complaints, process orders, and provide information about products and services. These positions can range from front-line support agents to managers overseeing the customer service team. Key characteristics of these jobs include strong communication skills, problem-solving abilities, and a focus on customer satisfaction. Whether working in a call center, retail store, or online support platform, customer service employees are essential in maintaining positive customer relations and enhancing the overall experience with a company.
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Why work for Clean Harbors? Health and Safety is our #1 priority and we live it! Focus on maintaining sustainability and cleaning the Earth Recruiting Pay range Comprehensive health benefits coverage after 30 days of full-time employment including 401K with Company match Opportunities for growth and development for all the stages of your career Company paid training and tuition reimbursement
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trade and transportation. Job Description: We are seeking a dynamic and detail-oriented individual to join our team as a RORO Operations Coordinator. As a key member of our operations department, you will be responsible for coordinating and overseeing the smooth execution of RORO shipping activities.
Key Responsibilities: - Coordinate RORO vessel schedules and port operations. - Liaise with shipping agents, port authorities, and internal teams to ensure timely and efficient cargo handling. - Monitor and track RORO shipments, providing real-time updates to customers and stakeholders. - Resolve operational issues and challenges to ensure minimal disruptions to the shipping process. - Collaborate
with customs and regulatory authorities to ensure compliance with international shipping regulations. - Optimize processes and implement best practices to enhance overall RORO operational efficiency.
Qualifications: - Bachelor's degree in Logistics, Supply Chain Management, or a related field. - Proven experience in RORO operations or similar roles within the shipping and logistics industry. - Strong understanding of international shipping regulations and documentation. - Excellent communication and interpersonal skills. - Ability to work in a fast-paced environment and handle multiple tasks simultaneously. - Proficiency in relevant software and technology used in logistics operations.
Benefits: - Competitive salary- Health and dental insurance- Retirement savings plan- Opportunities for professional development and career growthHow to Apply: Interested candidates should submit their resume and a cover letter outlining their relevant experience to [xyz X@].
Please include " RORO Operations Coordinator Application" in the subject line. The application deadline is [insert deadline]. [Company Name] is an equal opportunity employer. We encourage candidates from diverse backgrounds to apply. Join us and be part of a team that drives the seamless movement of goods across the globe!
Customer service jobs involve roles where professionals are dedicated to assisting customers by answering queries, solving problems, and providing information. These positions can range from call center representatives to in-person support staff and may exist across various industries, such as retail, technology, and finance. A key characteristic of customer service jobs is the focus on communication skills, patience, and an ability to resolve conflicts effectively. Employees in these roles often act as the face of a company, striving to ensure satisfactory experiences that contribute to customer retention and loyalty.
Customer service jobs are positions focused on assisting customers by addressing their needs, concerns, and inquiries. Employees in these roles act as the frontline representatives of a company, providing support, troubleshooting problems, and offering information about products or services. Key characteristics of customer service jobs include strong communication skills, patience, problem-solving capabilities, and a passion for delivering a positive customer experience. These roles can be found across various industries and can be conducted in-person, over the phone, or online.
consultation, professional installation and support, as well as 24/7 customer care and monitoring. We are adding to our Field Service Technician team and looking for motivated, customer-focused, coachable individuals who have a knack for technology and sales.
Why Join Our Technician Team? Competitive hourly base plus uncapped commission Comprehensive paid training & Ongoing coaching and support Company take-home vehicle and gas card Cell phone and work tablet We provide all tools necessary to perform the job - We'll ship everything to you directly! 4/10 work schedule with home dispatch (clock in and out from your driveway each day). We pay for your drive time to/from and in-between appointments!
Why Join Vivint? Ten paid holidays Two weeks paid time off Employee pricing on smart home products Medical/Dental/Vision/Life coverage 401(k) plan with matching Career development and leadership opportunities Fast Company's list of the World's 50 Most Innovative Companies, Forbes named us one of America's Best Employers and a Best Employer for Diversity A Day in the Life: As part of our Field Service Technician team, you'll provide expert-level installation and services of cutting-edge technology.
As a technician, you will have the opportunity to maximize your earning potential by leveraging service and installation appointments into leads and additional revenue. Customers will rely on
you to act with honesty and integrity as you offer what they have been looking for - peace of mind.
Who we're looking for: Our technician team is made up of a wide variety of backgrounds and experience levels. We believe in investing in our employees and providing comprehensive training and support. So, whether you're an experienced Field Technician, a sales rep looking for a change, or just a motivated, coachable individual, we want to speak with you! Exceptional customer service skills Sales experience - car sales, retail sales, insurance sales, B2C sales, call center experience Field technician experience - cable installation, internet Installation, pest control, lawn maintenance, construction, solar technician Clean driving record and valid license Someone who thrives in a team environment as well as independently Physical demands of the job: Lift and carry up to 45 lbs.
Climb ladders up to 14 feet Work in attics and other limited-space areas Bend, kneel, crouch, and stand for extended periods Safety culture is strong at Vivint. Field service technicians will conduct a safety analysis of every home to assure a safe workplace for the technician and the customers. If you are an active Vivint employee, please apply through Workday by searching " Find Jobs" PDN-9ae74a05-749e-4433-90f2-ccf1a61d3116