The Most Powerful Women in Banking. " Our customers consistently vote us as the best bank in our local markets. We have very strong ties to the communities we serve. Zions is looking for a seasoned Mortgage Loan Officer in Boise, ID. Essential Functions: Responsible for soliciting and bringing in mortgage business for the bank through previous contacts, relationships and referrals from real estate agents, builders, developers and branches.
Ensures compliance with regulatory guidelines in the performance of loan originator duties. Interviews potential applicants to develop information concerning their needs, desires and other information; obtains and review pertinent financial and
credit data. Responsible for assisting customers with information about loan types and interest rate options, locking interest rates as requested by the customer, preparing and sending initial disclosures to customers and submitting information to automated underwriting software.
Ensures timely re-disclosures. May order appraisals through system, arrange for title search and obtain necessary documents. Responsible to communicate with the customer throughout the process and work with processors through closing. Originates residential home loans. Keeps informed of trends and developments in the local real estate market and changing rules and regulations pertaining to mortgages. Develops
and maintains internal relationships to drive cross-sell opportunities for other bank products.
Other duties as assigned. Qualifications: Requires a college degree and 4+ years of mortgage lending origination experience required, including residential construction experience or other directly related experience. A combination of education and experience may meet requirements. Advanced knowledge of mortgage lending, processing, credit analysis, mortgage laws and regulations. Ability to successfully solicit loans. Good problem-solving skills. Ability to work independently. Strong interpersonal skills. Demonstrated ability to handle multiple priorities. Strong verbal and written communication skills.
Ability to work effectively in high pressure environment. Ability to work with various types of computer software, including mortgage specific software. Benefits: Medical, Dental and Vision Insurance - START DAY ONE! Life and Disability Insurance, Paid Paternal Leave, and Adoption Assistance Health Savings (HSA), Flexible Spending (FSA), and dependent care accounts Paid Training, Paid Time Off (PTO), and 11 Paid Federal Holidays 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience Mental health benefits, including coaching and therapy sessions Tuition Reimbursement for qualifying employees Employee Ambassador preferred banking products
and with BMO partners to deliver the desired customer experience and achieve overall business objectives. U. S. Only: This position will act as an originator of consumer loans as defined by Regulation Z, Regulation G, and the Secure and Fair Enforcement for Mortgage Licensing Act (the S.
A. F. E. Act). This position will require a Federal registration with the Nationwide Mortgage Licensing System and Registry. The Bank will instruct you on the registration requirements needed to comply with this requirement. A criminal background review and credit history evaluation will be required for this position as well as restrictions on performing in a real estate agent capacity. Takes a lead in
proactively engaging with existing customers and prospects by providing needs-based backssments to grow loyalty and identify immediate / future opportunities. Engages customers to complete needs backssments that identify financial solutions and preferred banking channels while recommending tailored solutions addressing both sales and service needs (e.
g. everyday banking, retail investments, lending solutions, home financing (including business-for-self applications)), and small business solutions). Offers clients advice and guidance on available digital and self-serve options with the goal of making banking easy, simple, and fast. Supports customer transactions needs based on customer
traffic. Engages customers to grow BMO's business by reaching out, generating appointments, and building new relationships within the community.
Addresses questions and resolves issues raised through consumer credit audits and quality checks to ensure accurate data entry and lending application recommendations in compliance with legal and regulatory requirements and lending policies and processes. Applies the risk management framework to the portfolio to protect the Bank's assets and maintain the quality of the lending portfolio in compliance with requirements for the lending process and established yield, quality, diversification, and risk guidelines. Makes credit recommendations for personal lending transactions, including home financing, in accordance with sound credit granting principles and with the Bank's policies and procedures.
Acts as a key member of a collaborative and versatile branch and market team. Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice. Organizes work information to ensure accuracy and completeness. Takes the initiative to find creative approaches that make each customer's experience feel personal. Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
Contributes to business results and the overall experience delivered in the branch. May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts. Follows through on risk and compliance processes and policies to ensure we safeguard our customers' assets, maintain their privacy, and act in their best interest. Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations. Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering. Complies with legal and regulatory requirements for the jurisdiction. Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements. Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees. Analyzes issues and determines next steps.
Broader work or accountabilities may be assigned as needed. Qualifications: Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience. Canada only: Registration to sell investment products completed - as appropriate for the jurisdiction. Appropriate lending qualifications and designations. Working knowledge of personal and small business customer needs and solutions. Working knowledge of retail investments and lending products. Experience in financial services is an asset.
Confident and experienced in the use of social media, tablets, Smart phones, online tools, and applications. Experience in a consultative customer service or sales role, with a drive to deliver a personal customer experience. Passionate commitment to helping our customers. Drive to deliver a personal customer experience. A focus on results and the ability to thrive in a consultative sales and team-based environment. Resourceful self-starter with courage and confidence to approach customers. Readiness to collaborate and work in different capacities as part of a team. Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges. Specialized knowledge. Verbal & written communication skills - Good. Organization skills - Good. Collaboration & team skills - Good. Analytical and problem solving skills - Good. Please note the target base salary for this specific position in Boise, ID is $51,100 Compensation and Benefits: $41,715.00 - $48,357.50 The base salary represents BMO Financial Group's hiring range for this position. Actual salaries will vary and will be based on various factors, such as location, skills, experience, and qualification for the role.
Salaries for part-time roles will be pro-rated based on number of hours regularly worked. Base salary is one component of BMO Financial Group's total compensation package for employees, which may include performance-based incentives, commissions or discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: We're here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life.
It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs.
From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset. To find out more visit us at http: //jobs. /us/en BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. BMO is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to interaction, gender identity, interactionual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume.
A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
interview, or employment process, please notify our Human Resources Team at 801-366-xyz X option 1 or email xyz X@ and every reasonable effort will be made to accommodate your needs in a timely manner. Job Summary At Mountain America, the MEO recognizes and meets member needs by providing quality service through teller, branch operations, and loan servicing transactions and cross-selling products and services in order to help our members achieve their financial dreams.
This is a preparatory position to develop our future Financial Services Representatives and Member Experience Officers for placement in an assigned branch. Job Description LOCATION Boise - Ustick Road Branch 10440 West
Ustick Road Boise, ID 83704 SCHEDULE Full Time; Monday – Friday 8:45am – 6:15pm; Rotating Saturdays 8:45am – 2:15pm At Mountain America, we are committed to taking care of all our employees.
Starting competitive pay of $18.00 per hour and can increase depending on experience, plus incentives Performance reviews with opportunities to increase compensation Excellent medical and dental benefits with minimal employee contribution (full time employees) Paid time off, volunteer time off, and paid holidays Matching 401K Tuition assistance Professional development And more! To be effective, an individual must be able to perform each job duty successfully. Member Focus Builds and maintains relationships
with Mountain America Credit Union Members by engaging in conversations in person and over the phone Provides quality service to credit union membership by backssing member needs, advising to meet their needs, and assisting in those transactions, which could include opening new accounts, servicing existing accounts, and explaining our products and services that best suit our member’s needs.
Recognizes member needs, educates on options for managing financial transactions through MACU tools, resources, technology and cross-sells products and services as needs arise through a consultation approach. Fulfills member requests for products and services while looking for ways to grow member relationships and accomplish credit union objectives.
Resolves problems by clarifying member complaints, determining the cause of the problem, providing the best solution to resolve the problem, expediting correction or adjustment, and following up to ensure resolution. Follows up with member interactions with thank you notes and phone calls using the MACU (222) approach Loan Servicing Prepares and disburses loans within lending limits and credit union guidelines Originates loans by accepting and reviewing loan applications, interviewing loan applicants, reviewing credit report and cross-sells loans.
Prepares loan documentation, initiates credit reports and conducts closings for home equity, personal, and auto loans Complies with all regulations as required by law, including but not limited to Bank Secrecy Act, OFAC, FACT Act, GLBA, Regulation CC (funds availability), Regulation DD (TIS) and other regulations as required by law as it relates to his/her position Cash Transactions Accurately maintains cash drawer. Accurately and efficiently processes transactions in accordance with established policies and procedures Assists in the opening and closing procedures of the branch Responsible for Branch Security which includes vault combinations, security codes, and member information Handles all transactions with accuracy and courtesy, while maintain privacy and security.
Other Responsibilities While in this position, will travel within regional area (up to 15 miles), to provide assistance to different branches and receive training and feedback from different branch leaders. Requires occasional travel to other branches Acts as a liaison to Business Services Reaches out to the community through outbound phone calls and by attending SEG events Performs Teller duties as needed Represents the credit union in a professional manner, both in dress and in actions Keeps work area neat and clean Responds to email/voicemail/missed calls/other communication in a timely manner Actively participates and completes product knowledge courses Complies with all regulations as required by law Performs other duties as assigned KNOWLEDGE, SKILLS, And ABILITIES The requirements listed are representative of the knowledge, skills, and/or abilities required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Experience At least one year of retail banking or related sales and customer service experience preferred (internal posting states preferred and external is required? ) Ability to satisfy immediate and unexpected needs, by recommending credit union products and services with knowledge and confidence. Ability to multi-task and maintain composure while handling all member activities and requests Ability to prepare loan documents and cross-sell financial services of the credit union to ensure quality service. Ability to perform mathematical calculations. Ability to communicate effectively using written and verbal communication Education High school diploma or equivalent Licenses, Certificates, Registrations, Trainings To Be Completed During The First 90 Days Valid Driver’s license required.
MSR Certification Package: Teller Follow-up Training MSR Sales Certification Annual FSR Certification Training to be completed generally during the first 90 days: New Account Training IRA Training Loan Training Loan Follow-up Training Notary Public NMLS Certification Must be able to qualify annually as a Mortgage Loan Originator under S. A. F. E Act Registration Computer/Office Equipment Skills Basic computer operating skills Beginner to intermediate skills in Microsoft Office (Outlook, Word, Excel) Type a minimum of 35 words per minute preferred Symitar experience preferred Managerial Responsibility No supervisory/managerial responsibilities Other Skills And Abilities Thorough knowledge of credit union policies, procedures and regulations Ability to prepare loan documents and cross-sell financial services of the credit union to ensure quality service Ability to perform mathematical calculations Ability to communicate effectively using written and verbal communication Physical Abilities / Working Conditions Physical Demands Ability to talk, hear, sit, use hands to handle or feel and reach with hands and arms consistently Ability to stand, walk, kneel and crouch occasionally Vision Requirements Close vision (clear vision at 20 inches or less) Distance Vision (clear vision at 20 feet or more) Weight Lifted or Force Exerted Ability to lift up to 10 pounds consistently and up to 50 pounds occasionally Environmental There are no unusually environmental factors Noise Environment Moderate noise (business office with computers and printers, light traffic) This Job is not eligible to be performed in Colorado or Connecticut, either remotely or in-person.
Mountain America Credit Union is an EEO/AA/ADA/Veterans employer.
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