and efficiently in accordance with established policies and procedures. Responsibilities include ; Work closely with other departments such as; Member Service Reps, Personal Reps, and the Branch Manager to deliver exceptional service to our diverse members. Greeting members and assisting with account transactions and inquiries.
backss member's needs and introduce new products and services (credit cards, savings bonds, etc. ) Provide exceptional customer service by going the " extra mile" to build trusting relationships, member loyalty and satisfaction. Manage risk in every transaction and detect fraudulent transactions to prevent losses. Resolve member's issues and provide relevant
information. Requirements include; Bilingual skills preferred. Strong communication and time management skills. Must be customer satisfaction-oriented. Attention to detail, mathematical skills, and computer skills.
Banking or money handling experience preferred. High level of accountability, efficiency, and accuracy. Benefits: Health Insurance (3 plans) Dental Insurance Vision Insurance Paid Volunteer Time Paid Vacation Paid Sick Time Paid Holiday (11) Education Reimbursement Program Flex Spending Health Reimbursement Arrangement (HRA) Employee Assistance Program (EAP) 401 (k) Plan - Company Contribution even if you do not participate in plan. Provided by C1st: Life Insurance for Employee:
3 times their annual salary Life Insurance for Spouse: $10,000 policy Life Insurance for Dependent: $1,000 Short Term Disability Long Term Disability Community 1st Credit Union proud to be consistently rated one of the Top Workplaces in Iowa.
Apply today and find out why.Together is Better. /about-us/careers/ Community 1st Credit Union is an Equal Opportunity Employer
in order to determine which best meet the customer's financial needs. In addition, the Universal Banker will process customer transactions in an efficient, accurate manner, following established policies and procedures of the Bank. They will also uphold the positive image of the Bank by providing the best possible customer service in a responsible and professional manner.
Ideal candidates would have a high school diploma or equivalent, plus at least one year of experience in the financial institution industry. Cash handling experience, exceptional communication skills, and the ability to provide top-notch customer service is required. This position may require extended periods of standing
and lifting of up to 50 lbs. Quad City Bank & Trust is a relationship-driven organization who values their employees as well as their community. Our goal is to provide exceptional customer service and make financial dreams a reality.
We are a family-oriented company who values work-life balance and providing advancement opportunities to our employees. Quad City Bank & Trust opened in 1994 to provide the community with a local bank with a focus on building client relationships and hiring the best people to provide the best service, and that is still our #1 focus today. We are People you can bank on. Pre-employment credit check, background check, and drug screen required.
Blairs Ferry Rd NE, Cedar Rapids, IA 52402 TRAINING AND CAREER PATH: When starting out as a Retail Banker at Hills Bank, we ensure that you will already be set up to succeed with our designated career path and detailed training program. The Retail Banker career path begins with a focus on Foundational and Teller Training , and then proceeds into Banker Training.
You will begin in your branch shadowing an experienced co-worker to gain familiarity with your new role. Next, you will be shadowed by a co-worker until you feel comfortable and confident you can give our Hills Bank customers the quality service they deserve. Upon demonstrating proficient Teller skills, you will advance into the
next phases focusing on Banker Training. You will start out with the basics of opening accounts (RB1) , then move on to credit cards and consumer loans (RB2). The top tier of a Retail Banker is working with different types of home equity loans (RB3).
Where you take your career with Hills Bank is completely up to you, all you need to do is take the first step and apply now. SCOPE: Provide superior service to customers while working to meet their financial needs through a variety of retail banking functions. An individual in the Retail Banker 1 role will focus on mastering and applying skills needed for effectively managing customer relationships and providing basic retail banking services.
ACCOUNTABILITIES: Service Requests: Handle all typical banking transactions presented by customers in person, through drive up, via night depository, mail or digitally.
Handle cash and maintain an individual cash drawer in order to handle customer requests. Assist customers with entry into safe deposit boxes, ensuring all procedures are properly followed. Handle maintenance and service requests and customer inquiries regarding existing accounts and services. Identify banking needs and recommend solutions for both prospective and current customers. New Accounts: Support the Bank's overall sales efforts through direct sales of consumer banking products and related services.
Acquire the necessary product, compliance, and systems knowledge and accurately, efficiently open various types of deposit accounts and complementary services, such as checking, savings and money market accounts, certificates of deposit, safe deposit boxes, and complementary services for consumer relationships. Complete training and begin handling credit card and consumer lending requests. Ensure that new accounts and relationships are properly onboarded. Relationship Management: Develop, manage, and grow customer relationships through ongoing contacts, recognition of key life events, needs-based cross-selling, etc.
Work within defined banking processes, such as customer service expectations, the 5 Step Retail Banking Conversation Model, Quarterly Action Plans, and New Relationship/New Account Onboarding to help ensure a consistent, positive experience for customers and success for your branch team. Utilize the bank's Customer Relationship Management (CRM) system to plan for and personalize customer interactions and help develop corporate memory, manage referrals, and maintain appropriate entries regarding opportunities and interactions with customers. Proactively reach out to customers through one-on-one contacts, larger retail campaigns, and product promotions throughout the year.
This effort will include contacting customers by phone, direct mail, email and/or HERE app. Acquire the necessary knowledge about bank products and services, and other departments' and coworkers' functions in order to be able to refer customers to other individuals or departments appropriately and effectively. Maintain ownership of and follow up on any hand-offs or referrals to ensure that they have been handled. Other Duties: Actively participate in office or bank events. Maintain educational and professional expertise through attendance at internal and/or external educational opportunities.
Be a Notary Public. It is important to Hills Bank to be a good corporate citizen and support our communities. Employees are expected to participate in community activities throughout the year. Perform other duties as assigned. EDUCATION AND SPECIAL REQUIREMENTS: High school diploma required. Prefer an associate's degree (AA) from a two-year college or technical school or bachelor's degree. Prefer 1 or more years of experience in a related position. Must be able to successfully meet the requirements of the SAFE Act including registering with the Nationwide Mortgage Licensing System & Registry and maintaining their unique identifying number.
Must successfully complete all training and evaluation requirements in the Retail Banker Career Path. Must be able to work additional evening and Saturday hours as required. Participate in at least 3 bank sponsored or community events annually. EQUAL OPPORTUNITY EMPLOYER Job Posted by Applicant Pro
monetary, check and card transactions as well as research and problem solving. Process member requests including, but not limited to: Name and Address changes Statements and Account histories Process card fraud/disputes, lost card reports Set Travel preferences Assist with Bill Pay, Mobile and Online Banking Anticipated Start Date for this position is May 8, 2023 What skills/qualifications would it take to be successful in this position?
Exceptional customer service/member service and problem-solving skills Strong interpersonal and relationship building skills Proficient computer navigation skills Ability to learn and retain information Reliable, motivated and strong organizational skills
Being a team member of IHMVCU is more than just a job, we want to make differences in the communities we live in and serve. At IHMVCU you'll get: Outstanding training, plentiful support and tools needed to be successful in your career Competitive compensation 401(k) with company match Holiday pay & paid time off Education reimbursement Community volunteering Health insurance including dental and vision Move Up your career at IHMVCU with this great opportunity!
Physical Requirements: Standing : Remaining upright on the feet, particularly for sustained periods of time. Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken
instructions must be conveyed to other workers accurately, loudly, or quickly.
Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound. Finger, handle, touch: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. Applying pressure to an object with the fingers and palm. Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. Reach: Extending hand(s) and arm(s) in any direction.
Lifting Demands- Up to 50 lbs. Visual acuity to do things such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication of parts at distances close to the eyes.
customer service.
Essential Duties: Provide consistent delivery of customer service to maximize customer satisfaction and retention. Ensure that each customer receives outstanding service by providing accurate information, building rapport, and processing all transactions efficiently and accurately.
Answer incoming phone calls, directly handle and/or research routine requests, questions, and concerns, or determine appropriate employee to transfer call to. Identify customers' needs through effective listening skills, asking clarifying questions, and communicating opportunities to the customer, referring to other lines of business as appropriate. Balance daily work, ATM, night drop,
vault, and coin machine within given time frame and properly follow operation policies and procedures. Assure confidentiality of customer information and adhere to all operational, security, risk and regulatory policies and procedures.
Assist other departments with performing administrative tasks. Represent the bank and promote a positive image through active community involvement. Cultivate a culture that supports our core values through innovation, creativity, teamwork, and diversity. Requirements: Previous cash handling and customer service experience preferred. Knowledge, Skills & Abilities Ability to exhibit our core values of Excellence, Integrity, Ownership, and Community. Basic/Intermediate
computer literacy, with knowledge of Microsoft Office (Word, Excel, Outlook).
Well organized, accurate and detail oriented. Excellent verbal, non-verbal, and written communication skills. Ability to work under pressure and multi-task. Ability to work independently or in team environment. Strong reading, writing, and mathematical skills. Excellent customer service and interpersonal skills. Ability to resolve challenging customer and/or employee situations.
in this position, you must have exceptional customer service skills, great communication skills and the ability to learn and understand complex concepts. A 2-year degree in business, finance or equivalent experience are required, however, a 4 -year degree in business, finance or a related field would be preferred.
Duties include: Loan Origination & Customer Service: Provide high quality customer service to each customer. Gather needed information from customers to complete loan application process. Responsible for all aspects of loan origination includes underwriting and approval of loans within credit policy and personal credit approval limits. Review UCC filings, mortgages, and loan
documents to ensure First Bank is in first lien position. Complete customer on-site visits and collateral inspections. Negotiate rates and terms of loans with customers and management within set guidelines.
Submit loans for approval and discuss exceptions with authorized staff and Board of Directors as stated in the loan policy to ensure quality loans. Prepare and analyze cash flows and loan reviews and restricting, including performing annual reviews on selected accounts. Actively work to resolve exception items and delinquent loans within the loan portfolio. Using the NMLS Federal Register, responsible for registering, providing the unique identifying number assigned as required and
maintaining registry at least annually. Business Development: Generate new loan volume for the bank by soliciting new business relationships and deepening relationships with existing customers.
Actively engage customers in banking relationship through customer visits, regular communication, etc. Responsible for referring customers to the bank's new accounts area for deposit relationships. Stay up to date with the economic conditions in business and agriculture. Other: Flexibility in time availability as meetings with existing and prospective customer may occur outside of normal business hours. Responsible for ensuring high-quality customer service is provided to both internal and external customers.
Active involvement in community and civic organizations, as appropriate to represent the Bank in the community. As part of the overall bank's team of employees, this position may be requested to assist in the support of other bank activities. Other duties as assigned. Apply online today! EOE, including disability/vets
9am to Noon. Essential Functions & Responsibilities: Assumes responsibility for ensuring and performing efficient, effective, and professional teller operations by receiving and processing member financial transactions, including deposits, withdrawals, and loan payments; selling money orders and other negotiable items and transferring amounts from member accounts as directed.
Ensures that all teller functions are performed correctly and in accordance with established policies and procedures. Welcomes members and provides routine information concerning services and directs members to appropriate department for specific information and service. Presents and explains credit union products
and services and cross sells them to meet their financial needs. Maintains working knowledge of regulatory compliance related to teller area including (but not limited to): BSA, OFAC, USA Patriot ACT, Red Flag, Regulation CC, Regulation D, Regulation E, Truth in Savings, Privacy, etc.
Balances cash drawer and daily transactions. Investigates out of balance conditions and balancing errors and keeps management informed. Assumes responsibility for related duties as required or assigned. Knowledge and Skills: Experience: Six months to two years of similar or related experience. Education: A high school education or GED. Interpersonal Skills: Courtesy, tact, and diplomacy are essential elements
of the job. Work involves personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving or obtaining information which may require some discussion.
Other Skills 1. Strong written and verbal communication skills in English and Spanish.2. Ten key calculator and computer keyboard by touch. 3. Proficient with Microsoft Word, Excel and Outlook.4. Detail oriented and accurate to prove cash at end of day and avoid errors on member accounts. 5. Above average math skills.6. Proven track record of strong member service skills. Diplomacy.7. Professionalism in appearance, dress and attitude is a must.
Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing duties of this job, the employee is regularly required to stand. The employee is frequently required to sit, walk, bend, reach, kneel, push and pull. The employee must occasionally lift and/or move up to 20-25 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus.
Work Environment Work is performed in a standard office environment with a moderate noise level. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Greater Iowa is an Affirmative Action, Equal Opportunity Employer (AA/EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, interactionual orientation, gender identity, national origin, disability, or veteran status.
Once the loan has been approved, the lender will oversee the loan closing process. This position will also help cross-sell bank products and generate new business opportunities for the bank This person will be responsible to make business development calls, concentrating on the real estate market, with the goal of generating additional volume for the bank.
and efficiently in accordance with established policies and procedures. Responsibilities include ; Work closely with other departments such as; Member Service Reps, Personal Reps, and the Branch Manager to deliver exceptional service to our diverse members. Greeting members and assisting with account transactions and inquiries.
backss member's needs and introduce new products and services (credit cards, savings bonds, etc. ) Provide exceptional customer service by going the " extra mile" to build trusting relationships, member loyalty and satisfaction. Manage risk in every transaction and detect fraudulent transactions to prevent losses. Resolve member's issues and provide relevant
information. Requirements include; Initial training includes travel to Ottumwa, IA for two weeks. Strong communication and time management skills. Must be customer satisfaction-oriented.
Attention to detail, mathematical skills, and computer skills. Banking or money handling experience preferred. High level of accountability, efficiency, and accuracy. Benefits: Health Insurance (3 plans) Dental Insurance Vision Insurance Paid Volunteer Time Paid Vacation Paid Sick Time Paid Holiday (11) Education Reimbursement Program Flex Spending Health Reimbursement Arrangement (HRA) Employee Assistance Program (EAP) 401 (k) Plan - Company Contribution even if you do not participate in plan. Provided
by C1st: Life Insurance for Employee: 3 times their annual salary Life Insurance for Spouse: $10,000 policy Life Insurance for Dependent: $1,000 Short Term Disability Long Term Disability Community 1st Credit Union proud to be consistently rated one of the Top Workplaces in Iowa.
Apply today and find out why.Together is Better. /about-us/careers/ Community 1st Credit Union is an Equal Opportunity Employer
The core of our culture is taking care of the customer and taking care of each other. Our employees appreciate that their contributions make a direct impact on the success of our business as well as their own personal and professional growth. We invite you to join our team of friendly, fun, and hard-working employees.
This position is responsible for managing all aspects of a Hy-Vee employee's relationship with Midwest Heritage banking, investment and insurance products. Responsibilities include developing, and maintaining strong relationships with Hy-Vee Store Directors and Human Resources Managers and internal partners in an effort to help new and existing Hy-Vee employees find product solutions that meet their needs and budgets.
strong written and verbal communication skills, have the self confidence and a helpful attitude in order to provide product solutions to our customers, and take pride in their work being accurate. Cash handling experience preferred. We provide a supportive teamwork environment; you provide high-quality, friendly, personal service to our customers.
To apply go to /Careers to view a complete job description and to apply for this opportunity. Farmers State Bank is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities. Farmers State Bank EOE M/F/D/V Member FDIC
to face interaction with people on a constant basis and willing to get the details across to customers. Because we value loyal, optimistic workers who enjoy being part of a team, we offer great benefits, solid management, and a fun atmosphere to work in. Apply online at /about/visionbank-career-opportunities/ Vision Bank is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, pregnancy status, interaction, age, marital status, medical conditions, interactionual orientation, gender identity or expression, veteran and/or disability status.
with our customers to better understand their needs and offer services that fit their needs. To service our customers, you will excel at processing bank transactions including but not limited to deposits, withdrawals, payments and creating cashier's checks.
Cash handling is another important aspect of this position and must be done accurately. Hours for this position vary based on need and availability but generally average around 20 hours per week over the entire year. Since this is a flexible position, we may be able to accommodate unavailability on certain days and work around other commitments, however, availability to work at least two Saturdays per month from 9am to noon is required.
This position may work at our Waverly, Plainfield or Cedar Falls offices. If this sounds like fun and you have good attention to detail, good communication skills and can adapt easily to new situations, apply today! EOE, including disability/vets
1401 S Gilbert St, Iowa City, IA 52240 TRAINING AND CAREER PATH: When starting out as a Teller at Hills Bank, we ensure that you will already be set up to succeed with our designated career path and detailed training program. The Teller career path begins with a focus on Foundational and Teller Training , and then progresses with training on more advanced Teller components and additional areas of the bank.
You will begin in your branch shadowing an experienced co-worker to gain familiarity with your new role. Next, you will be shadowed by a co-worker until you feel comfortable and confident you can give our Hills Bank customers the quality service they deserve. Where you take your career
with Hills Bank is completely up to you, all you need to do is take the first step and apply now. SCOPE: The teller is responsible for directly servicing customers with the paying and receiving functions of the bank.
This includes a variety of customer savings, checking and credit account transactions, as well as customer services such as sales of money orders. The teller has primary responsibility for providing a high level of customer service to bank customers who require teller services. The teller will refer customers to other bank departments as appropriate for additional services. The teller is responsible for balancing daily and understanding compliance regulations related to teller
services. ACCOUNTABILITIES: Service Requests: Provide exceptional customer service to ensure customers consistently receive service of the highest standard.
Receive and process checking and savings account transactions, mortgage and consumer loan payments, credit card transactions, etc. Issue official checks, money orders, and bank checks. Process the redemption of bonds and help customers with additional services. Note and verify significant information as required by Bank policy and procedure. Ensure that Bank procedures are followed when processing transactions. Maintain favorable customer relations through proper handling of all collection and disbursement functions.
Provide a high level of customer service. This includes understanding customer needs, as well as understanding the bank products offered. Exercise discretion, good judgment and initiative regarding all customer contact, transaction processing, addressing inquiries and solving problems. Maintain confidentiality of customer account information. Open night deposit vault logging the contents in log book, distributing the contents to the proper individuals and processing all deposits and other transaction using dual control at all times. Assist customers with entry to their safe deposit box, ensuring all bank procedures are followed in the process.
Understand and comply with the related laws and compliance regulations that pertain to teller duties. Examples include bank secrecy act, privacy, and funds availability policy. Receive and answer telephone inquiries from customers and internal staff regarding customer and bank related accounts. Assist Bank personnel with questions on the status of accounts, bank statements, charges, interest, etc. in and efficient courteous manner, providing positive employee relations. Cash Handling: Maintain adequate working funds as required by Bank policy.
Verify and balance assigned cash drawer daily with minimal cash variances. Assist supervisor in reconciling errors or discrepancies for self and other tellers. As needed, purchase working money supply from Assistant Branch Manager/Branch Manager Count and verify currency. Relationship Management: Support the overall sales effort. Direct sales goals may be established by management for such items as referrals for other bank products. Identify customer's financial services needs and cross-sell services to meet those needs. Advise customers on promotional items and services. Give referrals to customer service on prospects/customers for potential sales of products based on life events that you are hearing.
Give referrals to other departments like Commercial, Home Mortgage, and Trust and Wealth Management. Participate as part of various retail product campaigns the bank initiates. Assist the office with special events and promotions. Be aware of overall bank product offering to be able to refer customers to appropriate departments within the bank for service. Utilize the bank's Customer Relationship Management (CRM) system to personalize customer interactions and help develop corporate memory, manage referrals, and maintain appropriate entries regarding opportunities and interactions with customers.
Adhere to customer service standards through Voice of the Customer program. Other: As part of the overall team of bank employees, this position may be requested to assist in the support of other bank activities. It is important to Hills Bank to be a good corporate citizen and support our communities. Employees are expected to participate in community activities throughout the year. Perform other duties as assigned. EDUCATION AND SPECIAL REQUIREMENTS: Prefer a high school degree or equivalent.
1-2 years' experience in a related position. Preferably in retail with cash handling responsibilities. This job requires skills needed in a typical office environment. This includes computer skills, as well as utilization of office equipment. Must have the dexterity to count money. Must be able to lift 25 pounds. Must successfully complete all training and evaluation requirements in the Retail Teller Career Path necessary for transition from Teller 1 to Teller 2 to Teller 3. Participate in at least 3 bank sponsored or community events annually. EQUAL OPPORTUNITY EMPLOYER Job Posted by Applicant Pro
Saturday's 9am to Noon. Essential Functions & Responsibilities: Assumes responsibility for ensuring and performing efficient, effective, and professional teller operations by receiving and processing member financial transactions, including deposits, withdrawals, and loan payments; selling money orders and other negotiable items and transferring amounts from member accounts as directed.
Ensures that all teller functions are performed correctly and in accordance with established policies and procedures. Welcomes members and provides routine information concerning services and directs members to appropriate department for specific information and service. Presents and explains credit union
products and services and cross sells them to meet their financial needs. Maintains working knowledge of regulatory compliance related to teller area including (but not limited to): BSA, OFAC, USA Patriot ACT, Red Flag, Regulation CC, Regulation D, Regulation E, Truth in Savings, Privacy, etc.
Balances cash drawer and daily transactions. Investigates out of balance conditions and balancing errors and keeps management informed. Assumes responsibility for related duties as required or assigned. Knowledge and Skills: Experience: Six months to two years of similar or related experience. Education: A high school education or GED. Interpersonal Skills: Courtesy, tact, and diplomacy are essential
elements of the job. Work involves personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving or obtaining information which may require some discussion.
Other Skills 1. Strong written and verbal communication skills in English and Spanish.2. Ten key calculator and computer keyboard by touch. 3. Proficient with Microsoft Word, Excel and Outlook.4. Detail oriented and accurate to prove cash at end of day and avoid errors on member accounts. 5. Above average math skills.6. Proven track record of strong member service skills. Diplomacy.7. Professionalism in appearance, dress and attitude is a must.
Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing duties of this job, the employee is regularly required to stand. The employee is frequently required to sit, walk, bend, reach, kneel, push and pull. The employee must occasionally lift and/or move up to 20-25 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus.
Work Environment Work is performed in a standard office environment with a moderate noise level. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Greater Iowa is an Affirmative Action, Equal Opportunity Employer (AA/EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, interactionual orientation, gender identity, national origin, disability, or veteran status.
