Retail Banker I - Clive | Clive, IA

are properly documented and recorded, verifying cash transactions, determining authenticity of all negotiable items before acceptance to established policies and procedures, and receiving proper identification to verify customer information. Receives checks and cash for deposit, verifies amount, and examines checks for endorsements.

Cashes checks and pays out money after verification of signatures and customer balances. Enters customers' transactions into computer to record transactions, and issues computer generated receipts. Image and batch daily transactions Places holds on accounts for uncollected funds. Orders daily supply of cash, and counts incoming cash. Balances currency, coin,

and checks in cash drawer at end of shift and compares totaled amounts with data displayed on computer screen. Maintain knowledge of various departments' services and functions in order to assist customers and make sales referrals.

Explains, promotes, or sells products or services such as travelers checks, savings bonds, money orders, cashier's checks, and other bank products, which will meet customer needs and increase bank business. Removes deposits from, and counts and balances cash in, automated teller machines and night depository. Assist customers with service problems or general inquires both in person and telephone while strengthening customer relations. File new account paperwork

Adheres to all State and Federal Banking regulations. Supervisory Responsibilities This job has no supervisory responsibilities.

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Prefer High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Prefer previous cash, sales and/or customer service experience. Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Mathematical Skills Ability to add, subtract, multiply, and divide. Ability to compute rate, ratio, and percent. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills To perform this job successfully, an individual should have knowledge of Spreadsheet software, Word Processing software and e-mail. Other Qualifications Must be available to work 20+ hours a week and rotating Saturday mornings. Some flexibility may be required to fulfill business needs. Ability to travel to all bank locations using own transportation. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to walk; sit; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Vision Bank is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, pregnancy status, interaction, age, marital status, medical conditions, interactionual orientation, gender identity or expression, veteran and/or disability status.

where customers will receive prompt accurate service extended in a friendly professional manner. Must be a leader in promoting high morale, in exhibiting positive attitudes toward customers and with fellow employees, instilling a sense of team spirit, and support company initiatives.

Provides a full range of banking services; backssing and handling customer accounts, obtaining and processing customer account information, and cross selling bank products and services. Strives to maintain and exceed goals & expectations set for this position by the Manager. Essential Duties and Responsibilities include the following. Other duties may be assigned. 1. Responsible for the daily operations of

the branch staff. a. Oversees and directs workflow for the teller and retail banker staff. b. Monitors teller and retail banker performance including, but not limited to, cash differences, transactions, balancing of ATMs, proof errors, customer satisfaction, sales, and referrals.

c. Serves as the primary contact person in the branch regarding operational and customer service issues. d. Assists branch manager with various audit, security, and compliance controls. e. Ensures that bank policies and practices are being followed.2. Assists retail manager in managing branch staff to achieve established objectives. a. Provides input regarding selection of new employees, salary increases, promotions,

disciplinary actions, and terminations. b. Works with retail manager in setting performance standards, gives ongoing feedback and assists in the completion of employee performance appraisals.

c. Assists retail manager with scheduling, training, and the evaluation of staffing levels.3. Develops new business and expands existing relationships. a. Participates in civic and community activities to generate visibility and contact for the bank. b. Calls on customers and prospective customers to promote new business opportunities.4. Originates consumer loansa. Accepts consumer loan applications and reviews for completeness. b. Extends credit within specific lending authority.

c. Provides HELOC, consumer, installment, and some residential lending services in compliance with bank policies, procedures, and regulations. d. Maintains quality loan portfolio, meeting that bank's prescribed objectives regarding loan growth, past dues, charge offs, and non-accruals. e. Works directly with the credit department in collection efforts.5. Opens new accounts and cross-sells additional retail products and services. a. Initiates discussion to determine customer needs. b. Sells additional products and services through cross-selling, portfolio development and focusing on the customer's needs.

c. Explains various account options such as account ownership, business, IRA, funeral agreement accounts, savings, certificates, and checking account programs to customers. d. Gathers, inputs, and verifies required personal information from customers, such as name, address, date of birth, employment information, social security number, etc. according to established procedures while maintaining the highest level of securitye. Prepares and reviews new account paperwork with customer. f. Receives and processes initial deposits for new account opening. Verifies all cash transactions and ensures authenticity of all negotiable items before acceptance according to policies and procedures.

g. Refers new business customers to Commercial Relationship Banker for additional bank services. h. Understands and follows the policies and procedures for new & existing customers and working to cross sell and refer all banking products and services, including to other lines of business.6. Services IRA and HSA Accounts. a. Completes withdrawal requests and renewals on certificates of deposit. b. Handles Individual Retirement Account and Health Savings Account (HSA) inquiries and transactions.

c. Informs customers of retirement account rules and restrictions. d. Gathers and inputs necessary personal information from customers. e. Prepares documents such as plan agreement, disclosure statements, CDs, signature cards, etc. f. Verifies annual retirement account reports to customers. Processes IRA distributions and verifies coding of accounts. g. Processes mail requests from other financial institutions for IRA transfers.7. Responds to questions from customers and staff regarding retail bank products and services. a. Responds to written and verbal requests or inquires.

Researches customer and employee inquiries regarding retail bank product and services. b. Processes and maintains check orders, deposits, withdrawal, debit card applications, internet banking enrollments, and bill pay set up and questions. c. Keeps informed of new and existing products and services. d. Processes customer change of address, name, and account related data, etc. e. Completes documentation for exchange of government bonds.8. Maintains support records. a. Follows up on incomplete new account documentation. b. Make courtesy phone call to maturing CD customers.9. Performs all required branch opening and closing duties.10.

Maintains the safe deposit area. Duties include monitor safe deposit rental, admitting valid customers to safe deposit boxes.11. Maintain the highest level of security in performing transactions by making sure all transactions are properly documented and recorded, verifying cash transactions, determining authenticity of all negotiable items before acceptance to established policies and procedures, and receiving proper identification to verify customer information.12. Receives checks and cash for deposit, verifies amount, and examines checks for endorsements.13.

Cashes checks after verification of signatures and customer balances.14. Enters customers' transactions into computer to record transactions, and issues computer generated receipts.15. Images and batches daily transactions16. Notifies the Retail Manager to place hold on accounts.17. Orders daily supply of cash and counts incoming cash.18. Balances cash recycler/cash drawer, vault, checks and other required items throughout and at end of shift and compares totaled amounts with computer data.19. Maintain knowledge of various departments' services and functions to assist customers and make sales referrals.20.

Explains, promotes, or sells products or services such as gift cards, cashier's checks, and other bank products, which will meet customer needs and increase bank business.21. Removes deposits from, and counts and balances cash in, automated teller machines and night depository under dual control.22. Assists customers with service problems or general inquires both in person and telephone while strengthening customer relations.23. Proactively answers incoming phone calls routed through telephone work groups.24. Actively makes referrals to all areas of the bank.25. Promptly and correctly manage customer debit card and credit card disputes.26.

Adheres to all State and Federal Banking regulations. Supervisory Responsibilities Assists the retail manager in managing the branch retail staff. Assists in carrying out leadership responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include assisting with interviewing, and training employees; planning, assigning, and directing work; addressing complaints and resolving problems. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience High school diploma or general education degree (GED). Must have at least two years of retail banking experience and prior consumer lending experience. Prefer management experience. Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Mathematical Skills Ability to add, subtract, multiply, and divide. Ability to compute rate and percent. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills To perform this job successfully, an individual should have knowledge of Spreadsheet software, Word Processing software, Internet, and e-mail.

Other Skills and Abilities Must be able to make timely decisions exhibiting sound and accurate judgment. Other Qualifications Must be available to work Monday-Friday during branch hours. Must have reliable transportation and be able to drive to all bank locations using own transportation. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision and distance vision. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Vision Bank is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, pregnancy status, interaction, age, marital status, medical conditions, interactionual orientation, gender identity or expression, veteran and/or disability status.

Banking jobs refer to employment positions within banks and financial institutions. These roles encompass a variety of functions such as managing finances, providing customer service, analyzing investments, and overseeing loans. Key features of banking jobs include attention to detail, strong numerical ability, understanding of financial regulations, and a focus on customer satisfaction. As the backbone of financial services, banking careers require professionalism, integrity, and often a degree in finance, economics, or a related field. With the advent of digital banking, these roles are also evolving to include tech-savviness and adaptability to changing financial technologies.

- as the best workplace " to grow your career" in the U. S. We're especially proud of our tangible, meaningful commitment to diversity, equity, and inclusion in the workplace. When it comes to employees' financial health, we offer competitive salaries and generous benefits package.

Apply today. About this role: Wells Fargo is seeking a Teller in Consumer and Small Business Banking, as part of Branch Banking. You are part of the fabric of the local community, helping provide the financial service backbone for its residents, employees and local businesses. If you enjoy working with people, then this is a great role for you with tremendous opportunity to establish your career here

at Wells Fargo for years to come. Find out why we're the #1 financial services company to grow YOUR career. Apply today. In this role you will: Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers Complete operational activities while minimizing risks under established policies Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization Receive direction from managers and exercises judgment within defined policies and procedures Escalate questions and issues to more experienced roles Interact

with customers and individuals to demonstrate care, build relationships, and complete requested transactions Identify information and services to meet customers financial needs Required Qualifications: 1+ year of experience interacting with customers, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

Desired Qualifications: Customer service focus with experience handling complex transactions across multiple systems Ability to educate and connect customers to technology and share the value of mobile banking options Ability to interact with integrity and professionalism with customers and team members Experience working with others on a team to meet customer needs Cash handling experience Ability to follow policies, procedures, and regulations Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss Well-organized, independent and able to prioritize in a fast-paced environment Ability to exercise judgment, raise questions to management, and adhere to policy guidelines Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues Job Expectations: Ability to work weekends and holidays as needed or scheduled This position is not eligible for Visa sponsorship Posting Location: 424 Main St AMES, IA 50010 3910 Lincoln Way AMES, IA 50014 Posting End Date: 19 Jan 2024 Job posting may come down early due to volume of applicants.

We Value Diversity At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, interactionual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.

There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, interactionual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. PDN-9ae9ad1c-25aa-43c6-a71e-84e864e3f82d