Services.
This position provides strategic planning and management for the College's academic advising program that serves approximately 1,600 undergraduate students. This working manager is responsible for staff management, advising, programming, implementation, evaluation of services, and the evolution of academic advising for the College while providing holistic and culturally fluent advising, coaching, and advocacy.
This director also provides expertise and guidance on curriculum updates, policies, and procedures, makes interpretations of complex policies and procedures, and manages non-routine issues. Expected Salary Range: $80,000 - $88,000 annually Areas of Responsibility
Lead Academic Advising Services (50%): Develop strategies and resources to support timely graduation for College of Design undergraduate students. Recruit, hire, and train academic advisors; evaluate advisors via ongoing and annual performance reviews; coach advisors on continuously improving their advising skills; take appropriate action related to individual and team performance.
Mentor and coach CDes academic advisors on dealing with students and parents; provide expertise, guidance, and coaching to CDes and University faculty and staff to resolve student issues; serve as consultant on complex cases and collegiate and university policies. Ensure the academic advising team stays current
with university standards, policy, practice, and theory in student development and academic advising through professional development opportunities.
Manages overall student caseload of all academic advising staff including making initial advisor assignments and coordinating changes in advisor assignments. Provide consultation to academic program directors on collegiate majors and minors, including academic advising, administrative processes, and promotion (including website resources, 4-year plans, etc. ). Leverage university systems such as APLUS, APAS, and Peoplesoft to increase effectiveness and ensure compliance with collegiate and university policy and practice.
Ensure quality joint academic advising for students in selected populations through close coordination with the University Honors Program, International Student and Scholar Service, and the Learning Abroad Center. Represent the academic advising team on the Student Services Leadership team. Ensure compliance (supported by administrative professionals) with university student records and support systems, including academic advisor assignments and registration holds. Propose and manage advising team budget; provide consultation to Assistant Dean regarding unit budget planning. Academic Advising and Planning (20%): Utilize holistic advising models to guide, challenge, and support students in becoming self-reliant and in learning to make important reflective decisions about academic, personal, and career aspirations.
Influence student retention and degree progress through relationship development and establishment of trust through numerous and varying contact strategies across the academic lifespan; including orientation, one-on-one appointments, workshops and programming, drop-in advising, and email. Employ analytical reviews of student progress reports at key academic markers (e.
g. probation, degree application, major declaration), to determine appropriate next steps for student success. Apply extensive knowledge of curricular options, requirements, and engagement opportunities to showcase viable degree programs that match student interests and goals. Advise students in crisis and those with extenuating circumstances; refer students to relevant campus/community resources; intervene as appropriate regarding academic progress issues, including withdrawal from courses; advocate for students as appropriate. Utilize university technologies and systems to maintain accurate information about students.
Program Development, Management, and Leadership (20%): Work with the Assistant Dean and the Student Services Leads to evaluate current unit practices and visualize new ideas about future student needs, services, partnerships, strategies, and other business models. In consultation with the Assistant Dean, develop, implement, lead, and evaluate programming strategies for undergraduate student retention for freshmen and transfer students, including new student orientation; first-year programming initiatives, second-year initiatives, registration, etc. Mentor and coach CDes academic advisors on dealing with students and parents; provide expertise, guidance, and coaching to CDes and university faculty and staff to resolve student issues; serve as consultant on complex cases and collegiate and University policies.
Interpret and implement university academic probation/suspension review policies and processes, including readmission from suspension and cases before the Student Scholastic Standing Committee; monitor academic progress of students who have returned from suspension. Oversee collegiate scholarship business processes, including promotion of scholarship opportunities, recipient selection, annual distribution and tracking, and troubleshooting; liaise with collegiate units and University offices regarding stewardship of funds, best practices, and university policy; propose annual spending of scholarship funds to Assistant Dean.
Create and deliver training for staff and faculty on relevant and current topics related to academic advising and student success. Strategize and oversee initiatives for communication with current undergraduate students, including via CDes e-mail, university My U portal, and social media. Service and Engagement to the Unit, College, and University (10%): Serve as the College of Design's representative on the university's Behavioral Consultation Team (BCT).
Serve on College of Design and university-wide committees as requested and assigned. Participate in college recruitment, outreach, and commencement events. Qualifications Required Bachelor's Degree and at least eight years of related experience OR a master's degree and six years of related experience. A demonstrated record of systematic growth and accomplishment. Supervisory experience, and supervision of students may be included, with a proven track record of ability to lead and develop staff.
Demonstrated leadership ability, attention to detail, and effective communication. Demonstrated excellent interpersonal skills, particularly the ability to lead teams and work effectively and collaboratively with multiple groups and diverse constituencies. Proven ability to be decisive and resourceful, with the organizational sensitivity to gain the support and trust of faculty, staff, and students. Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment. Preferred Master's Degree Five years of supervisory experience.
Demonstrated ability to listen effectively and strategically, translating and prioritizing strategic goals and initiatives into action. Evidence of the ability to identify emerging trends and associated student/collegiate needs and create appropriate responses/interventions. Ability to understand and work effectively within a complex, dynamic environment. Excellent listening skills, empathy, and the ability to respond well to people from diverse communities. Proven effectiveness at gaining consensus and resolving conflict among diverse interest groups. Ability to act as interface, mediator, interpreter, and initiator of policies relevant to academic performance and healthy student culture.
Previous management experience in a student services unit within higher education. Familiarity with design disciplines. About the Department The College of Design Student Services unit is co-located in Mc Neal Hall on the Saint Paul campus and Rapson Hall on the Minneapolis campus. The offices are located near where students have their major program classes and faculty have their offices. Student Services staff work closely with students and faculty to support the undergraduate experience with a focus on retention and graduation.
We are committed to supporting all our students from admission to the college to the final stage of graduation and becoming alumni and members of the professional community. Benefits Working at the University At the University of Minnesota, you'll find a flexible work environment and supportive colleagues who are interested in lifelong learning. We prioritize work-life balance, allowing you to invest in the future of your career and in your life outside of work. The University also offers a comprehensive benefits package that includes: Competitive wages, paid holidays, and generous time off Continuous learning opportunities through professional training and degree-seeking programs supported by the Low-cost medical, dental, and shop plans Healthcare and dependent care flexible spending accounts University HSA contributions Disability and employer-paid life insurance Employee wellbeing program Excellent retirement plans with employer contribution Public Service Loan Forgiveness (PSLF) Financial counseling services Employee Assistance Program with eight sessions of counseling at no cost with free or reduced rates in the Twin Cities metro area Please visit the for more information regarding benefits.
How To Apply Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume. Additional documents may be attached after application by accessing your " My Job Applications" page and uploading documents in the " My Cover Letters and Attachments" section. To request an accommodation during the application process, please e-mail or call (612) 624-UOHR (8647).
Diversity The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds. The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, interactionual orientation, gender identity, or gender expression.
To learn more about diversity at the U: Employment Requirements Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment. About the U of M The University of Minnesota, Twin Cities (UMTC)The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research.
Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations. At the University of Minnesota, we are proud to be recognized by the Star Tribune as a Top Workplace for 2021, as well as by Forbes as Best Employers for Women and one of America's Best Employers (2015, 2018, 2019, 2023), Best Employer for Diversity (2019, 2020), Best Employer for New Grads (2018, 2019), and Best Employer by State (2019, 2022).
into the enterprise. You will be responsible for implementing securely architected solutions that are operationally reliable, performant, and deliver on strategic initiatives of tangible, data-driven outcomes. Duties and Responsibilities: Work closely with team members to lead, design, and drive enterprise solutions, advising on key decision points on trade-offs, best practices, and risk mitigation Use a defense-in-depth approach when designing and deploying performant systems that appropriately auto-scale, are highly available, fault-tolerant, self-monitoring, and serviceable Practice AWS Well-Architected six pillars - operational excellence, security, reliability, performance, efficiency, cost
optimization, and sustainability Create and maintain secure and performant network designs; assisting with troubleshooting as needed Build out new API integrations Assemble large, complex data sets into workstreams that meet functional and non-functional business requirements Assist and advise data engineers in the preparation and delivery of raw data for prescriptive and predictive modeling into the data lake Be impeccable in your version control while performing commits, branching, and security.
Security version control best practices include data encryption, user authentication and authorization, access controls, audit trails, and threat detection. Automate infrastructure provisioning
when it makes sense and strive to ensure migrated workloads are cloud-native Partner with developers to continuously improve their ability to develop and deploy applications Build infrastructure for optimal extraction, loading and transformation of data from a wide variety of data sources Work with the developers to troubleshoot, maintain and monitor scalable data pipelines Perform root cause analysis to answer specific business questions and identify opportunities for process improvement Collaborate with Enterprise Digital Intelligence (Edi) team to improve data workflows that feed business intelligence tools to increase data accessibility for staff and foster data-driven decision-making across the organization Use observability and SIEM tools to monitor data and services ensuring production data is secure, has integrity and is available for key stakeholders and the business processes that depend on it Work in a hybrid workflow environment using agile methodologies as well as waterfall project/product management Employ change management best practices to ensure that services remain readily accessible to the business Maintain tools, processes and associated documentation to manage the compute environment Implement reusable design templates and solutions to integrate, automate, and orchestrate cloud operational needs Be a good steward and practice effective cloud governance controls in cloud operations Manage and monitor Windows, Red Hat and Cent OS Linux operating systems using tools like Systems Manager and RH Satellite Readily communicate to leadership on topics including outages, updates on key infrastructure items, audit mitigation progress, and security vulnerabilities.
Other duties as assigned Qualifications and Skills: Required Qualifications and Skills 2+ years' experience with data lakes, i. e. Databricks, Snowflake, Amazon S3 and/or Lake Formation, etc.3+ years' of related experience in designing secure, scalable and cost-effective big data architecture5+ years' experience in a software development, data engineering, or data analytics field using Python, Scala, Spark, Java, or equivalent technologies Bachelor's or Master's degree in Big Data, Computer Science, Engineering, Mathematics, or similar area of study or equivalent work experience Mid-level knowledge of code versioning tools (such as Git, Mercurial or SVN)Expert proficiency in Lambda, Python, C++, Java, R, and SQL programming languageinteractionpert proficiency in Ia C tools, i.
e. Terraform, Ansible, Cloud Formation Proficiency in software engineering best practices employed in the software development lifecycle, including coding standards, code reviews, source control management, build processes, testing and operations Advanced working SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with a variety of unstructured data Strong understanding and knowledge of financial industry technology standards, compliance requirements, and experience working with audit and regulatory bodies Mid-level experience of the AWS Cloud platform core foundational native services and expertise in the Big Data & AI first party services such as AWS Glue, Amazon Athena, Amazon Kinesis, Amazon Quick Sight, Crawlers Proficiency in working with all types of operating systems, especially Linux and Unix.
Proficient level experience with architecture design, build and optimization of big data collection, ingestion, storage, processing, and visualization Proficient in building, automating and deploying data pipelines and workflows into end-user facing applications Ability to remain up to date with industry standards and technological advancements that will enhance data quality and reliability to advance strategic initiatives Technical expertise with data models, data mining, and segmentation techniques Working knowledge of RESTful APIs, OAuth2 authorization framework and security best practices for API Gateways Expert at diagnostic and problem resolution providing third-level support Familiarity of working with unstructured data sets (i.
e. voice, image, log files, social media posts, email)Possess an organized methodical approach and bring a continuous improvement mindset Demonstrated predisposition for action, willingness to partner, mentor, and an overall innate drive to provide an exceptional member and employee experience Highly creative and innovative technologist that thrives independently and collaborates well in a team environment Strong analytical and decision-making skills with a high degree of accuracy Strong verbal, written, and interpersonal communication skills Time Management skills and the ability to prioritize workloads Preferred Qualifications Experience in a financial institution Expert-level knowledge of AWS infrastructure configurations and services offering Expert-level knowledge of data frameworks, data lakes and open-source projects such as Apache Spark, MLflow, and Delta Lake Experience with MDM using data governance solutions Advanced technical certifications: AWS Certified Cloud Practitioner, Solutions Architect, Certified Developer, or Sys Ops Administrator certifications; RHEL RHCSA/RHCE; AWS Certified Data Analytics, DASCA Big Data Engineering and Analytics preferred Workplace Environment: Working in a stationary position for 80% of the work day Utilizing the telephone and video conferencing 10-20% of the day Moving, lifting and/or carrying 30 pounds with or without accommodations Bending, twisting, kneeling, stooping or crouching when appropriate, on occasion Repetitive movements, including but not limited to typing, mousing, phones, etc.
May require travel for an onsite presence for employee meetings & events for collaboration, connection, project work, All-Employee Day, etc. Required Work Schedule: Standard Monday through Friday business hours with participation in a 24/7 on-call rotation as well as a willingness to work afterhours as needed for upgrades, feature rollouts, etc. Consistent and reliable attendance is a required essential function of this role to meet the needs of the department/team and organization.
This position will be based remotely, but does require travel to St. Paul, MN for company events, project initiatives and team and department meetings. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
41 CFR 60-1.35(c)
