Trade support representative | Chesterfield, MO

Detailed Information

  • Location: Chesterfield, MO

The customer service focused Trade Support Representative role is responsible for top-level response to customer inquiries in a timely, efficient, and proactive manner, using each customer contact as an opportunity to display Bunge's commitment to provide excellent customer service and value-added support.

They will also perform total contract management for all US and Canada trade accounts as well as any additional assigned duties by the Key Account Specialist Supervisor. Main Accountabilities: Manage a portfolio of trade accounts ensuring accuracy and on-time delivery expectations are achieved. Support portfolio demands through coordinating shipment and order changes based on delivery

window, inventory availability, and fill rate requirements set by the customer. Perform total contract management, including system entry, pricing, and contract balance reporting in a timely manner.

Complete understanding of contracting policy and procedures related to contract quantities, entry, approval process, etc. Investigate and resolve price discrepancies with full understanding of price structures, margin expectations, and costs within the SAP price routine. Complete BTB and Intercompany contract entry and pricings as requested by the Refined Oils Trade Team. Serve as a main point of contact and liaison between the customer and internal groups such as the Commercial, Operations,

Product Management, and Supply Chain teams. Synthesize information from various sources for trend identification & action development utilizing analytical reasoning and creative problem-solving skills.

Assist Customer Service Supervisor with escalations to resolve operational and customer issues. Skills/Experience Requirements: Bachelor's degree in Business or related field. Three plus years customer service experience with a demonstrated ability to build and maintain strong customer relationships. Excellent interpersonal and communication skills; verbal, written phone/email etiquette skills. Strong attention to detail, problem solving, prioritization, time management and organizational skills.

Self-reliant, independent; can be quick and decisive, smart and savvy with good ideas and judgment. Stable, adaptive, and able to handle a stressful situation with calm and reason. Flexible, open to change, and can experiment with new solutions to achieve results. Familiarity with CBOT exchange and fundamentals of futures and basis trading. Experience with SAP, Tableau and Salesforce highly desirable. Experience in agribusiness or related industry a plus Demonstrated proficiency in Microsoft Office applications, with special focus on Excel.

Bunge (NYSE: BG) is a world leader in sourcing, processing and supplying oilseed and grain products and ingredients. Founded in 1818, Bunge's expansive network feeds and fuels a growing world, creating sustainable products and opportunities for more than 70,000 farmers and the consumers they serve across the globe. The company is headquartered in St. Louis, Missouri and has 25,000 employees worldwide who stand behind more than 350 port terminals, oilseed processing plants, grain facilities, and food and ingredient production and packaging facilities around the world. Bunge is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, interactionual orientation, gender identity, gender expression, transgender status, national origin, citizenship, age, disability or military or veteran status, or any other legally protected status. Bunge is an Equal Opportunity Employer. Minorities/Women/Veterans/Disabled PDN-9a9379dd-4ac2-42eb-bd74-ebe875549045For more details: jobs-search. org/marketing_chesterfield-c437644/trade-support-representative-chesterfield_i1959025182

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