Customer service jobs involve roles where professionals are dedicated to assisting customers by answering queries, solving problems, and providing information. These positions can range from call center representatives to in-person support staff and may exist across various industries, such as retail, technology, and finance. A key characteristic of customer service jobs is the focus on communication skills, patience, and an ability to resolve conflicts effectively. Employees in these roles often act as the face of a company, striving to ensure satisfactory experiences that contribute to customer retention and loyalty.
Customer service jobs are positions focused on assisting customers by addressing their inquiries, resolving their issues, and providing information about products or services. These roles are pivotal in shaping customer experiences and can range from call center agents to in-person support representatives. Key characteristics include strong communication skills, patience, problem-solving abilities, and a commitment to delivering high-quality service. Success in this field often requires an empathetic approach and adapts to a variety of customer needs and personalities to ensure satisfaction and loyalty.
is required, VOIP is allowed on some clients. Mandatory background check. Paid bi-weekly via direct deposit. Training lasts as little as ten days. Compensation ranges from $9-$17 per hour.
maintains customer accounts according to specific guidelines and procedures. Manage large amounts of incoming phone calls Keep records of customer interactions, process customer accounts and file documents Updating paperwork, maintaining documents and word processing.
Helping organize and maintain office common areas. Performing general office clerk duties. Maintaining office equipment as needed. Aiding with client reception as needed. Creating, maintaining, and entering information into databases. Handles multiple matters simultaneously. Follows firm guidelines, policies, and procedures. Maintain the strictest level of client confidentiality. Familiarity with common office processes,
including filing, scanning, e-filing and handling mail. Attention to detail to ensure all tasks are completed to a high standard. Perform any other tasks or functions deemed necessary to the daily operations of the employer.
Required Skills/Abilities: Excellent verbal and written communication skills. Excellent organizational skills, time management skills, and attention to detail. Strong phone contact handling skills and active listening Customer orientation and ability to adapt/respond to different types of characters Proficient with technology and ability to learn our software systems. Strong analytical and problem-solving skills. Ability to prioritize tasks. Ability to act with integrity,
professionalism, and confidentiality. Proficient with Microsoft Office Suite and Mac OS systems.
Self-motivated with excellent interpersonal skills. Friendly and strong commitment to customer service. Principles and procedures of record keeping. English usage, spelling, grammar, and punctuation. Ability to work in a fast-paced environment. Able to type 45 WPM or more. Education and Experience: Associate degree /bachelors degree preferred 1 year of Office Experience. Job Types: Full-time, Part-time Compensation Dreamforce Services Inc believes in Work Life Balance. Operation hours are from 8 a. m. to 5 p. m. plus 2 Saturdays a month for certain positions.
Being hired by Dreamforce Services Inc as a Client Representative means that you will have the opportunity to: Earn $25 - $30/hr. + Monthly Bonus Plan Learn from top reps through our Training program Be part of a positive culture Earn individual and team incentives Start an incredible career Benefits for Working at Dreamforce Services Inc: Generous compensation and Monthly Bonuses Work with state-of-the-art technology Sophisticated, Challenging Work Structured Training Programs Meaningful Career Advancement Opportunities Excellent Benefits (Medical (80% ER contribution, Dental (No-Cost to employee), Vision, Life Insurance (Paid), 2 weeks of PTO, 10 days of paid holidays, and 401(k) with up-to- 5% employer match.
Work Life Balance Schedule Birthday and Anniversary rewards Qualifications/Requirements: Education/ Experience: -A bachelors degree, knowledge of MS Office and Mac OS. Communication Skills: -Ability of reading comprehension, writing, speaking to others to convey information effectively, active listening and interpreting instructional documents. English/ Spanish bilingual oral communication is a must. Reasoning Skills: -Must be able to analyze information, problems, situations, practices, or procedures to define the problem or objective.
Identify relevant concerns or factors, patterns, tendencies, and relationships. Formulate logical and objective conclusions and recognize alternative and their implications. Physical Demands: -This position involves regular walking, standing, sitting for extended periods of time, hearing, and talking. -May occasionally involve stooping, kneeling, or crouching. May involve close vision, color vision, depth perception, focus adjustment, and viewing computer monitor for extended periods of time. Involves manual dexterity for using keyboard, mouse, and other office equipment.
May involve moving or lifting items under 10 pounds. Other skills: -Strong knowledge of business and management principles involved in strategic planning, leadership technique, production methods, and coordination of people and resources. -Excellent organizational and time-management. Work Hours: -Monday to Friday from 8:00 am to 5:00 pm + 2 Saturdays, per month. Must have the ability to work a flexible schedule based on department and company need. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, interaction, age national origin, religion, interactionual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Job Type: Full-time Pay: $25.00 - $30.00 per hour Benefits: Dental insurance Health insurance Paid time off Vision insurance Weekly day range: Monday to Friday Weekends as needed Education: Associate (Required) Experience: Customer service: 1 year (Required) Work Location: Remote
communications is the key to success in this position.
Minimum Requirements Include: - Personable with good B2B Customer Relationship Building Skills -graphic design experience , with the ability to think creatively- Excellent verbal , telephone and written communication skills - Creative writing and layout abilities for advertising & marketing- Must be comfortable editing HTML for emails- Literate in MS Office (Word, Excel, Outlook & Power Point) - Ability to communicate with business owners Our Customer Service /marketing department is well integrated into our core business, and is it imperative that candidates have a passion for creating marketing that results in increased sales, and
a desire to learn about and positively impact the “business" side of marketing.
We are a well-established B2B marketing firm that has been serving the local business community since 1978.
We support the local business South Florida Business community and help them grow and seek someone who has passion for supporting local small businesses We offer a flexible time schedule that includes bonuses and we are Family Friendly Job Type: / Full time or Part Time. Office in Ft Lauderdale , Cypress and 95Compensation commensurate with ability Please send Resume
Responsibilities Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options. As an Agent Team Member, you will receive. Hourly pay plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Commission plus bonus Flexible hours Valuable experience Growth potential/Opportunity for advancement within my agency Requirements
Excellent communication skills - written, verbal and listening Organizational skills Self-motivated Ability to effectively relate to a customer Property and Casualty license (must be able to obtain) If you are motivated to succeed and can see yourself in this role, please complete our application.
We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
robotics, drones, and other smart tech innovative solutions - with physical security solutions to safeguard our clients and our communities. The Senior Security Service Technician will be responsible for providing service, maintenance, repairs, and troubleshooting/diagnostics on access control, video management, and intrusion detection equipment and IP based video systems including but not limited to: electrified and non-electrified locks, card readers, ancillary door devices, IP and analog cameras, head-end video recording devices, wired and wireless systems and intercom systems.
As a Security Senior Service Technician , this person is expected to be a highly proactive and skilled individual,
and at all times maintain performance consistent with Allied Universal Technology Services' core values. Scope of Work: Drive to commercial client sites, with a company issued vehicle, to perform servicing, repairs, troubleshooting and detecting access control equipment and IP based video security systems.
Including but not limited to: Electrified and non-electrified locks, card readers, ancillary door devices, IP and analog cameras, head-end video recording devices, wired and wireless systems and intercom systems) Troubleshoot system installations in a such a manner as to identify issues and to apply the most effective and efficient resolution consistent with company installation standards
Identify and repair physical security systems as required to ensure they are operable and in compliance with any applicable building code Apply all necessary documentation for tracking of service related issues Demonstrate knowledge and skill in the safe use of hand and power tools, analog/digital test equipment and CCTV testing devices Demonstrate proficiency in reading and understanding electrical schematics, CAD drawings and related documents for their use in low voltage applications Establish and maintain effective working relationships with both internal and external customers Provide phone and on-line remote diagnostic support Perform other duties as assigned by Operations Management Requirements: Valid State Driver's License Highly Preferred Certifications and Experience Servicing, to be considered: AMAG, Lenel, Genetec, Avigilon cameras or AXIS Experience with any or all of the following highly preferred: Software House, Lenel, AMAG, S2, Brivo, Milestone, Exacq, Axis, Bosch, Commend, DMP, Open Options, Notifier, Fluidmesh or ONSSI Available for scheduled " on-call" duties to respond to emergency service calls High School Degree, Vocational School or equivalent required 5+ years of field experience Capable of lifting up to 50lbs and work on ladder heights of up to 16' Understanding of Windows operating systems and overall IT network topology Highly proactive and skilled individual, and at all times maintain performance consistent with Allied Universal Technology Services (AUTS) core values Ability to meet deadlines and work in a fast based environment with minimum direction Good communication skills for effective interaction with internal & external customers Strong troubleshooting skills, mechanical and electronics aptitude Be able to work independently or as a member of a team Good verbal and written communication skills Benefits: Competitive Pay Company Vehicle and Gas Card Medical, dental, vision, basic life, AD&D, and disability insurance Enrollment in our company's 401(k)plan, subject to eligibility requirements Eight paid holidays annually, five sick days, and four personal days Vacation time offered at an accrual rate of 3.08 hours biweekly.
Unused vacation is only paid out where required by law. Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, interaction, interactionual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.
For more information: If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: /offices.
reflect and recharge. The manufacturer’s signature brands include Belgard® and Echelon® hardscape and masonry materials; Barrette Outdoor Living® and Moisture Shield® fencing, decking and railing; Sakrete® and Amerimix® packaged concrete and mortar; Techniseal® sands, jointing technologies and surface protectors; Pebble Tec® pool finishes; plus popular brands of landscape and gardening materials.
Summary This position is responsible for ensuring the highest level of customer satisfaction by providing support, guidance, proper follow-up and resolution to client inquiries or issues. Essential Duties and Responsibilities Assist customer with product questions, ordering, order tracking, complaints
and problems Enter orders into system for billing and delivery Prepare quotes and coordinates mailings of literature and samples Coordinate delivery schedules with dispatch Keep merchandise and sales brochures stocked on shelves Retrieve needed information for credit department Issue credits or debits accurately when applicable Answering incoming calls and managing voice mails Taking sales orers from sales representatives and customers by phone, radio, email and text message Assisting walk-in counter customers Receiving cash payments and running credit card approvals and check approvals Categorizing, filing, scanning, and maintaining ship ticket copies and customer records for audit purposes
Printing and distributing e-mailed customer purchase orders Other duties and responsibilities related to the nature of the job may be assigned on a temporary or permanent basis as needed Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties of the job. Requirements / Education / Experience Experience within the Paver or Masonry business a plus, but not mandatory High school diploma / equivalent or a comparable combination of education, experience or training in related field Proficient in Microsoft Office Suite Good with basic math Good organizational and problem solving skills Experience with multi-line phone system Attention to detail Strong phone and verbal communication skills along with active listening Ability to multi-task Physical Environment Ability to sit for extended periods of time Ability to perform repetitive motions of the wrist, hands and fingers to use a PC and keyboard Bending and some lifting Extensive writing Extensive phone and radio use Tasks can be very repetitive Able to provide assistance to others in moving heavier or bulkier objects Slight lifting of ship tickets and overnight packages What CRH Offers You Highly competitive base pay Comprehensive medical, dental and disability benefits programs Group retirement savings program Health and wellness programs A diverse and inclusive culture that values opportunity for growth, development, and internal promotion About CRH CRH has a long and proud heritage.
We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family.
CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of large international organization. If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest! Oldcastle APG, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.
EOE/Vet/Disability--If you want to know more, please click on this link.
FASTSIGNS Customer Service Representative Will: Be the initial contact with current as well as prospective customers in our FASTSIGNS Center Enter customer and contact information into point of sale Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders Communicates with customers on order status and changes in the production schedule Work with customers in numerous ways such as email, telephone, in-person and at their place of business Build long-lasting relationships by turning prospects into long term clients Perform a variety of clerical tasks such as filing, payment processing, ordering materials, phone call/email follow-ups, etc.
Ideal Qualifications
for FASTSIGNS Customer Service Representative: 2-3 years of retail or counter sales experience preferred Minimum high school diploma or equivalent.
Some college preferred. Outgoing, responsive, detailed-oriented, and eager to learn and has the ability to build relationships Great listening and organization skills Basic math and computer skills Adobe Illustrator experience a plus Customer Focused Great verbal and written communication skills Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today! $15-18 per hour.
an exciting career with a local HVAC company that dominates the market in an essential industry? If so, please read on! This Admin / Customer Service Rep position earns a competitive wage of $15+/hour , depending on experience, plus overtime opportunities.
You would also be eligible for great benefits including commission opportunities, paid holidays, paid vacations, sick time, and advancement opportunities! If this sounds like the right administrative CSR opportunity for you, apply today! ABOUT NORTHPORT HEATING AND AIR CONDITIONING North Port Heating and Air Conditioning is a family-owned heating and air conditioning service provider located in Jacksonville, Florida. We have made our
company successful by building long-term relationships with our customers and offering them continued support even after the completion of our services. Our company's philosophy is simple: Treat every customer with respect as if they were our only customer.
Here at North Port, we understand that in order to maintain great relationships with our clients, we also have to maintain great relationships with our employees. In addition to competitive pay and benefits, we offer a positive work culture and opportunities for career development. This is why our employees love working with us! A DAY IN THE LIFE OF AN ADMIN / CUSTOMER SERVICE REP As our Admin / Customer Service Rep, you are the "
go-to" person at our company. A lot of information flows through our office, and you make sure that is accessible.
Employees and clients alike depend on you for accurate information as well as exceptional customer service! You spend much of your time answering phones, scheduling with customers, dispatching technicians, entering work orders, preparing billing, and handling collections. Using your amazing organizational skills, you keep everything running smoothly and efficiently. You also provide fantastic customer service as you communicate with clients by phone, by email, and in person. With pride, you keep the office clean and organized. You enjoy keeping busy with a variety of tasks throughout the day and get great satisfaction out of ensuring that the administrative side of HVAC work is taken care of accurately and on-time!
QUALIFICATIONS FOR AN ADMIN / CUSTOMER SERVICE REP Strong knowledge of Microsoft Word, Excel, and Google Docs Efficient and accurate data entry skills CSR or office experience Two years of CSR and office experience are preferred but multiple factors will be taken into consideration. Do you thrive in a fast-paced work environment? Are you dependable, responsible, and reliable? Do you have a strong work ethic? Are you team-oriented but also able to work well independently?
Do you have excellent verbal and written communication skills? Can you maintain a professional image and demeanor at all times? Are you organized and able to effectively prioritize multiple tasks? If so, then you might just be perfect for this Admin / Customer Service Rep position! READY TO JOIN OUR HVAC OFFICE TEAM? If you feel that you would be right for this administrative CSR job, complete our initial 3-minute, mobile-friendly application. We look forward to meeting you! Location: 32207
transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. As an Agent Team Member, you will receive. Hourly pay plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Growth potential/Opportunity for advancement within my agency Requirements Excellent interpersonal skills Property and Casualty license (must have currently) If you are motivated to succeed and can see yourself in this role, please complete our application.
We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent,
not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
generous time off, 11 paid holidays, 401(k) with company match, Roth IRA, medical, dental and vision insurance, high deductible HSA, telemedicine, disability, cancer, and accident insurance. health & wellness suite company-paid + additional, optional, life insurance.
ABOUT OUR FAMILY OF BRANDS Hughes Exterminators is part of the Arrow Exterminators family of brands. We have been a family owned and operated business since our start in 1964. Over the years, we have grown rapidly, and we now have the privilege of servicing 12 states. To ensure the quality and satisfaction of our customers, we have several offices in each state we are in to offer a more personalized approach to our communities.
Ranked by revenue, Atlanta-based Arrow Exterminators is the sixth largest pest and termite control company in the United States! We instill family values in the company culture to create a welcoming work environment and a successful company.
We attribute our success to passionate, highly trained team members who are committed to protecting everyone's quality of life. As Arrow grows and continues to exceed industry expectations, we are always looking for new talent to bring on board. We know our team has a lot of options and we are humbled that they choose to work with us. That's why we offer competitive compensation, a robust benefits package, and a family-oriented company culture. A
DAY IN THE LIFE AS A Customer Service Representative As a customer service representative, you will serve as the first point of contact for any of our internal or external customers.
With incoming phone calls, you will act as a detective to determine any problem and find a solution to every issue. Whether you assist in scheduling a service, taking a payment, or updating customer files, you put the minds of our customers at ease. Additionally, you will work diligently to connect with customers via outbound calls to ensure technicians are fully scheduled and accounts are paid. We work in a team atmosphere that strives to meet the service center's goals each month.
Your computer skills, problem solving, and commitment to create an awesome experience in every interaction will ensure your success. Minimum Qualifications: Working knowledge of Microsoft Office Suite Compliance with Drug-free Workplace Policy Able to pass a pre-employment background check upon offer of employment High school diploma or equivalent Present a professional appearance Able to work a 40-hour (minimum) work week Willing to work minimal overtime as needed ARE YOU READY TO JOIN OUR TEAM? If you feel that you would be right for this position, please fill out our initial 3-minute, mobile-friendly application so that we can review your information.
We look forward to meeting you! We are an Equal Opportunity and a Drug-Free Workplace (The job description is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job, nor is it intended to limit opportunities for necessary modifications). Hughes Exterminators as a Pest Vets Company is committed to hiring and participating in acts of service for Veterans and active-duty members of the U. S. Military. Job Posted by Applicant Pro
and leading-edge technology, our solutions deliver unrivaled gaming experiences that engage players and drive growth. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility.
IGT has approximately 10,500 employees. For more information, please visit . Join the Winning Team! This job pays $15.00 and is Remote (Must live in Jacksonville , Florida) Competitive medical benefits start on first day of employment 3 weeks of paid vacation 401K with employer match with instant vesting No Sales involved Responsibilities
Answers inbound calls, emails and chats from clients, retailers and lottery customers. Answers calls providing prompt, accurate, level service to Clients including: card activation, PIN replacement/reset, lost and stolen cards, and coupon conversions.
Answers calls from retailers to provide prompt, accurate service including downloads, supply requests, dispatch requests, troubleshooting and problem escalation. Diagnose and troubleshoot problems and take appropriate action. Promote and enhance excellent customer relations. Qualifications High School diploma or equivalent 1 year of customer service experience within a call center or comparable industry preferred Ability to operate a computer
and navigate through functions, basic data entry skills, solid oral and written communication skills, strong customer service skills 24 hours per day x 365 day per year call center, weekends and holidays required Shifts Available - 1st, 2nd - shift differential offered for 2nd Keys to Success • Building collaborative relationships • Decision making • Drive results • Foster innovation • Personal energy • Self-leadership IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged.
IGT is an equal opportunity employer.
We provide equal opportunities without regard to interaction, race, color, religion, age, national origin or ancestry, disability, veteran status, interactionual orientation, genetic information, gender identity or expression, and any other personal attributes protected by federal, state, or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted. At IGT, we consider a wide range of factors in determining compensation, including background, skills, experience, and work location. These factors can cause your compensation to vary.
The estimated starting compensation range is $14.00 - $15.00. The actual pay offered may end up being higher or lower. The Company will comply with all local pay requirements and collective bargaining agreements, where applicable. Base pay is only one part of our Total Rewards program. Sales roles may be eligible for commission payments, while other roles are eligible for discretionary bonuses. In addition, we offer employees a 401(k) Savings Plan with Company contributions, health, dental, and vision insurance, life, accident, and disability insurance, tuition reimbursement, paid time off, wellness programs, and identity theft insurance.
Note: programs are subject to eligibility requirements. IGT (NYSE: IGT) is the global leader in gaming. For more information, please visit .
Customer service jobs are positions focused on assisting customers by addressing their inquiries, resolving their issues, and providing information about products or services. These roles are pivotal in shaping customer experiences and can range from call center agents to in-person support representatives. Key characteristics include strong communication skills, patience, problem-solving abilities, and a commitment to delivering high-quality service. Success in this field often requires an empathetic approach and adapts to a variety of customer needs and personalities to ensure satisfaction and loyalty.
Customer service jobs are positions focused on assisting customers by providing information, resolving issues, and ensuring a satisfactory experience with a product or service. Characteristics of these roles include strong communication skills, patience, problem-solving abilities, and a deep knowledge of the company's offerings. Customer service representatives often serve as the bridge between a business and its clients, working through various channels such as phone, email, social media, or in-person interactions. The overall goal is to foster positive relationships and maintain customer loyalty.
