Location: Fort Lauderdale, FL
Company: Allied Universal
robotics, drones, and other smart tech innovative solutions - with physical security solutions to safeguard our clients and our communities. The Senior Security Service Technician will be responsible for providing service, maintenance, repairs, and troubleshooting/diagnostics on access control, video management, and intrusion detection equipment and IP based video systems including but not limited to: electrified and non-electrified locks, card readers, ancillary door devices, IP and analog cameras, head-end video recording devices, wired and wireless systems and intercom systems.
As a Security Senior Service Technician , this person is expected to be a highly proactive and skilled individual,
and at all times maintain performance consistent with Allied Universal Technology Services' core values. Scope of Work: Drive to commercial client sites, with a company issued vehicle, to perform servicing, repairs, troubleshooting and detecting access control equipment and IP based video security systems.
Including but not limited to: Electrified and non-electrified locks, card readers, ancillary door devices, IP and analog cameras, head-end video recording devices, wired and wireless systems and intercom systems) Troubleshoot system installations in a such a manner as to identify issues and to apply the most effective and efficient resolution consistent with company installation standards
Identify and repair physical security systems as required to ensure they are operable and in compliance with any applicable building code Apply all necessary documentation for tracking of service related issues Demonstrate knowledge and skill in the safe use of hand and power tools, analog/digital test equipment and CCTV testing devices Demonstrate proficiency in reading and understanding electrical schematics, CAD drawings and related documents for their use in low voltage applications Establish and maintain effective working relationships with both internal and external customers Provide phone and on-line remote diagnostic support Perform other duties as assigned by Operations Management Requirements: Valid State Driver's License Highly Preferred Certifications and Experience Servicing, to be considered: AMAG, Lenel, Genetec, Avigilon cameras or AXIS Experience with any or all of the following highly preferred: Software House, Lenel, AMAG, S2, Brivo, Milestone, Exacq, Axis, Bosch, Commend, DMP, Open Options, Notifier, Fluidmesh or ONSSI Available for scheduled " on-call" duties to respond to emergency service calls High School Degree, Vocational School or equivalent required 5+ years of field experience Capable of lifting up to 50lbs and work on ladder heights of up to 16' Understanding of Windows operating systems and overall IT network topology Highly proactive and skilled individual, and at all times maintain performance consistent with Allied Universal Technology Services (AUTS) core values Ability to meet deadlines and work in a fast based environment with minimum direction Good communication skills for effective interaction with internal & external customers Strong troubleshooting skills, mechanical and electronics aptitude Be able to work independently or as a member of a team Good verbal and written communication skills Benefits: Competitive Pay Company Vehicle and Gas Card Medical, dental, vision, basic life, AD&D, and disability insurance Enrollment in our company's 401(k)plan, subject to eligibility requirements Eight paid holidays annually, five sick days, and four personal days Vacation time offered at an accrual rate of 3.08 hours biweekly.
Unused vacation is only paid out where required by law. Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, interaction, interactionual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.
For more information: If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: /offices.
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Customer service jobs are positions focused on assisting customers by providing information, resolving issues, and ensuring a satisfactory experience with a product or service. Characteristics of these roles include strong communication skills, patience, problem-solving abilities, and a deep knowledge of the company's offerings. Customer service representatives often serve as the bridge between a business and its clients, working through various channels such as phone, email, social media, or in-person interactions. The overall goal is to foster positive relationships and maintain customer loyalty.
Customer service jobs involve roles where individuals assist customers by providing information, answering questions, and resolving problems related to products or services. A key feature of these jobs is the focus on enhancing customer satisfaction and fostering positive relationships. Occupants of these positions often need strong communication skills, patience, and problem-solving abilities. They can be found in various sectors like retail, finance, hospitality, and tech. Customer service jobs may include in-person roles, such as a store clerk, or remote positions, like a call center agent. Flexibility and adaptability are also important, as customer service representatives must handle diverse inquiries and sometimes deal with challenging situations.
communications is the key to success in this position.
Minimum Requirements Include: - Personable with good B2B Customer Relationship Building Skills -graphic design experience , with the ability to think creatively- Excellent verbal , telephone and written communication skills - Creative writing and layout abilities for advertising & marketing- Must be comfortable editing HTML for emails- Literate in MS Office (Word, Excel, Outlook & Power Point) - Ability to communicate with business owners Our Customer Service /marketing department is well integrated into our core business, and is it imperative that candidates have a passion for creating marketing that results in increased sales, and
a desire to learn about and positively impact the “business" side of marketing.
We are a well-established B2B marketing firm that has been serving the local business community since 1978.
We support the local business South Florida Business community and help them grow and seek someone who has passion for supporting local small businesses We offer a flexible time schedule that includes bonuses and we are Family Friendly Job Type: / Full time or Part Time. Office in Ft Lauderdale , Cypress and 95Compensation commensurate with ability Please send Resume
