billing, underwriting questions and claims first notice of loss Process lien notices, endorsements, address changes, cancellations, non-renewals, activation, etc. based on the needs of the area in between calls Make continual real-time decisions while always looking out for the best interest of the company, agent and insured Ideal Candidate: Must be bilingual in both English and Spanish Experience with a high call volume, preferably related to insurance Self-motivated, able to work well with average supervision Prioritize work in a fast-paced environment where priorities constantly change Handle incoming calls from our insureds, agents, and claimants in a professional manner while being able
to resolve problems in real time Experience with Microsoft Word, Excel, Lotus Notes, AS400, On Base systems preferred Experience with vendor-controlled web-based applications for assigning car rental, windshield claims, vehicle salvage movement and Shore Tel phone system preferred On-boarding Requirements: High School Diploma or equivalent (GED) Criminal Background & Drug Screening 2 verifiable employment references For more details: jobs-search.
org/information-technology_phoenix-c424818/bilingual-customer-service-agent-hiring-immediately-phoenix_i1970252667
match - fully vested from day 1 100% Gym fee reimbursement up to $75/month 100% Tuition Reimbursement Up to $5,250 $1200/yr student loan repayment Plus a great schedule with NO WEEKENDS!
Target hiring range $17/hr - $23/hr (Depending on experience and prior to any incentives this position is eligible for) This position will be located at our Corporate Office: 2355 W Pinnacle Peak Rd, Phoenix, AZ 85027 Please be advised that this is NOT a remote position.
The person who fills this role will work in-office. We are especially in search of bilingual candidates (Spanish/English) Hours: Scheduled hours will be sometime between 8:00 AM - 6:00 PM Monday through Friday and will be determined
based on business needs. Our ideal candidate A Member Care Rep I utilizes positive and professional communication and multitasking skills when receiving members' calls, determining the nature of members' business, providing information, and/or directing members to appropriate person or department.
A typical day might include the following Provides members with account balance, activity, and history upon members' request. Performs transactions, check withdrawals, transfers, and account maintenance. Assists with dividend verification, common inquiries, non-sufficient funds (NSF) checks, and statement copies. Performs loan payments, term calculations, and loan payoff information. Informs
members of savings, checking, money market, share certificates, individual retirement account (IRA), and club account features and benefits.
Provides documents as requested by members. Performs research to resolve escalated issues. Assists members with explanations of transactions on accounts. Sets up member access to online banking and telephone banking. Maintains knowledge of Credit Union's field of membership. Assists members with deposit account rates, stop payment orders, check copies, overdraft line of credit advances, and courtesy pay. Coordinates with branches to schedule member appointments. Explains, promotes, and informs members of Credit Union products and services.
Attends assigned team meetings and/or training sessions. Education and/or Experience High school diploma or General Educational Development (GED). One (1) year customer service or call center experience. Bilingual (Spanish/English), experience in a financial institution/credit union call center environment, and/or teller/banker experience a plus. Knowledge, Skills, and Abilities Excellent verbal/written communication skills. Why join the One AZ team? Our culture is one-of-a-kind! You'll be joining a team of friendly, hardworking, helpful associates with the same mission guiding all that we do: We exist to improve the lives of our members, our associates and the communities we serve.
We are proud to be an equal opportunity employer and value diversity. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, interaction (including pregnancy), age, physical or mental disability, veteran or military status, genetic information, interactionual orientation, gender identity, or any other legally recognized protected basis under federal, state, or local law. We offer robust benefits including low-cost medical, dental and vision plans, gym reimbursement, paid parental leave, generous personal days and vacation time, and an award-winning 401(k) program among many others.
Take a look at our career page for detailed benefit information: /about/careers Additional Notes: Candidates for this position will be required to sign an authorization for One AZ to conduct a credit and criminal background check, pursuant to procedures in the Fair Credit Reporting Act and any other applicable laws. All candidates will be considered for this position on an individualized basis, in compliance with all applicable equal employment opportunity laws.
Ensures compliance with applicable policies, laws, and regulations, including the Bank Secrecy Act (BSA), Anti-Money Laundering (AML) compliance, USA Patriot Act, and Office of Foreign Assets Control (OFAC). Any individual who meets the definition of a mortgage loan originator and is employed by a federal agency-regulated institution will need to be registered on NMLS. For more details: jobs-search. org/finance_phoenix-c424818/customer-service-rep-phoenix_i1970362540
and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special!
The Opportunity As a dedicated Bank Sales and Service Contact Center Manager, you will be responsible for the day-to-day operations and performance of a Bank Sales and Service Contact Center team within a fast-paced contact center environment that offers USAA bank products, including checking/savings, credit cards, and auto/personal loans. Accountable for maintaining department standards through performance management, business optimization,
and professional development. Ensure team delivers member support while consistently adhering to compliance policies and procedures and maintaining outstanding member service.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in the following location: Phoenix, AZ. Relocation assistance is not available for this position. What you'll do: Manage the daily operations and performance of a Bank Sales and Service Contact Center team. Deliver expert-level knowledge of Banking products and/or processes to include applicable laws, rules, and regulations. Resolve member issues using emotional intelligence and a needs-based
analysis approach to achieve member satisfaction.
Consistently analyzes performance metrics and monitors key performance indicators to identify trends and draw performance insights. Maintain knowledge in workforce management strategies aimed at improving operational efficiencies. Contributes to process and procedure improvements aimed at simplifying, streamlining, mitigating risks, and improving member experience. Adapt to different learning styles with an ability to think creatively and consider alternative solutions. Motivates and encourages others to navigate challenges efficiently. Ensure timely completion of ongoing compliance training.
Accurately audits call evaluations to ensure adherence to policies and procedures. Build and oversee a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Cultivate open communication and collaboration. Ensure risks associated with business activities are efficiently identified, measured, supervised, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
6 years experience in financial services or 6 years military experience. 2 years of direct team lead, supervisory or management experience to include successful process improvements. Knowledge of Banking products, processes and applicable laws, rules, and regulations. Ability to understand, interpret and coach employees on bank regulatory and compliance requirements. Demonstrated experience identifying emerging business risks or areas of opportunity and proposing solutions. Strong interpersonal and decision-making and critical thinking skills.
Proven problem-solving skills to effectively provide resolution on complex issues. Demonstrated excellent verbal/written communication skills. What sets you apart: Recent experience working in a Bank or Financial Services contact center environment. Recent Retail Bank product experience (preferably Deposit ) 2 or more years of experience coaching on call evaluations for team members to include call behaviors, compliance, and technical opportunities and metrics. Ability to work non-core hours to include nights and weekends with occasional holidays, as needed. Strong interpersonal skills to include verbal and written communication with all levels of leadership and team members.
US military experience through military service or a military spouse/domestic partner. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for backssing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position.
The actual salary for this role may vary by location. The salary range for this position is: $65,090- $117,080. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs.
Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, interactionual orientation, gender identity, national origin, disability, or status as a protected veteran.
For more details: jobs-search. org/finance_phoenix-c424818/customer-service-advisor-phoenix_i1969863858
verifies insurance information per visit. Collects payments and provides receipts. Securely performs cashiering responsibilities such as closing daily batch, balancing cash drawers, and allocating the money into the safe. Ensures completion of all forms and obtains the required signatures.
Notes in the system regarding the release of information, privacy policy, and assignment of benefits. Appropriately schedules appointments per department guidelines; provides each patient with future appointments details. Obtains medical records for same day appointments. Promptly answers telephone encounters including (but not limited to) stating their department and asking the name of the customer.
Handles telephone encounters including coding them to the correct department. Performs other department-specific tasks related to customer service, patient scheduling, patient insurance administration, etc.
Consistent, reliable in-person attendance is required. Performs other duties as assigned. Qualifications Minimum Qualifications: High school diploma or equivalent Preferred Qualifications: At least one year of previous customer service experience Bilingual in English and Spanish PDN-9ae7df60-473d-4aad-949b-cbc15a633b4e
billing, underwriting questions and claims first notice of loss Process lien notices, endorsements, address changes, cancellations, non-renewals, activation, etc. based on the needs of the area in between calls Make continual real-time decisions while always looking out for the best interest of the company, agent and insured Ideal Candidate: Must be bilingual in both English and Spanish Experience with a high call volume, preferably related to insurance Self-motivated, able to work well with average supervision Prioritize work in a fast-paced environment where priorities constantly change Handle incoming calls from our insureds, agents, and claimants in a professional manner while being able
to resolve problems in real time Experience with Microsoft Word, Excel, Lotus Notes, AS400, On Base systems preferred Experience with vendor-controlled web-based applications for assigning car rental, windshield claims, vehicle salvage movement and Shore Tel phone system preferred On-boarding Requirements: High School Diploma or equivalent (GED) Criminal Background & Drug Screening 2 verifiable employment references For more details: jobs-search.
org/information-technology_phoenix-c424818/bilingual-customer-service-representative-phoenix_i1969312637
Customer service jobs are positions focused on assisting customers by addressing their inquiries, resolving their issues, and providing information about products or services. These roles are pivotal in shaping customer experiences and can range from call center agents to in-person support representatives. Key characteristics include strong communication skills, patience, problem-solving abilities, and a commitment to delivering high-quality service. Success in this field often requires an empathetic approach and adapts to a variety of customer needs and personalities to ensure satisfaction and loyalty.
php? id=490&campaign=Immediateopeningswitharapidlygrowingcompany. If after reviewing the requirements if you still have questions call 678.310. xyz X for assistance.
service skills, have strong attention to detail, Excel experience, plus you are looking for a great company culture where you are well taken care of for your hard work. then you have come to the right place! We spend more of our awake hours at work than we do at home, so it matters where you punch in!
Reliance is an incredible place to work. We work with a terrific coaching company and are very goal-oriented. The management team is motivated, driven and are encouraging to our team members. Each team drives RESULTS! Each department holds weekly meetings where ideas are heard and often considered. Communication is very open here, making it a wonderful place to go to work. We also have a
newly remodeled beautiful office space and kitchen to come to everyday! We are seeking an experienced service coordinator/dispatcher. This position requires strong customer service skills and the ability to handle multi-tasking and all scheduling of technicians.
A successful candidate will be detail-oriented and enjoy project management! If this sounds like an intriguing position for you, please apply to come join our team! Work Hours : Monday-Friday 40 hours/wk (time varies based on season) Pay Scale : $23-27/hr, DOE Plus Spiffs! What we offer you: Health insurance plus life insurance 401k benefits 7 Paid holidays Paid vacation An amazing newly remodeled facility to work in Company outings
for employees and families Team Building events To qualify for this position: Highschool education or equal Valid Social Security Enjoy interacting with customers and coworkers Desire to perform at a high standard Be able to pass a background and drug test 3+ years' experience in administrative and/or customer service/dispatch 1+ years' experience in HVAC industry, preferred but not required Excel experience required Advanced customer service skills; good communication both written and verbal Good manipulation skills to operate computers and office equipment Strong interpersonal skills Energetic personality Positive " can do" attitude Experience in Service Titan software would be a plus We do have a dog that comes occasionally to the office, so if you have an allergy to animals this may not be the place for you ?service, service dispatcher, dispatcher, customer service, scheduling, appointment scheduler, customer rep, admin, administrative assistant, administrative person, receptionist, hvac dispatcher, dispatch, technical, green company, team, coordinator, service coordinator, call scheduler, answer phones, service customers, team coordinator
work environment that reflects the customers we serve. You’ll be empowered to use your unique experiences, passion and skills to help our company constantly evolve and improve. Together, we can achieve our vision of becoming the premier title services company.
More information can be found at , subscribe to the Stewart blog at blog. or follow Stewart on Twitter® @stewarttitleco. Job Description Job Summary Promotes Stewart services and solutions through various sales and marketing activities designed to ensure customer success while maximizing Stewart revenue and market share. Provides administrative and specialized operational support to sales representatives and/or sales teams to assist
with the selling and closing of Stewart products in accordance with sales goals as specified by leadership. Job Responsibilities Responsible for answering routine questions and issues about products and services from internal and external customers Effectively resolves inquiries or escalates concerns in a timely fashion Recommends improvements to existing processes and solutions to improve efficiency Understands how teams coordinate efforts and resources to achieve organizational objective Provides subject matter guidance to team; may allocate work Impacts results of own team and effectiveness of related teams Gathers and analyzes data to identify and solve complex problems that arise
with little or no precedent Exercises judgement based on previous experiences, practices and precedents Evaluates and communicates complex information in a clear, concise manner Exchanges ideas and information effectively Works autonomously within established procedures and practice Acts as a lead, coordinating the work of others but is not a direct supervisor Performs all other duties as assigned by management Education High school diploma required; Bachelor’s preferred Experience Typically requires 8+ years of related work experience Equal Employment Opportunity Employer Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities.
If you have a disability and need assistance or an accommodation in the application process, please contact us by email at xyz X@.
its history, Hajoca has played an active role in shaping advances in plumbing. However, we attribute our success to two simple truths; a unique business philosophy and talented people. Hajoca is all about the people, who give us our advantage, and who will guide us successfully into the future.
Although Hajoca is a large company, we work in a decentralized environment where each of our locations, called Profit Centers (PCs), is run by the Profit Center Manager as if it were their own small business. A typical Profit Center is the heart of our business and consists of a warehouse, counter, sales office, and (sometimes) a showroom. Our PCs conduct business under unique trade names and offer
a customized business approach, honoring what's special about each local marketplace. Are you outgoing and value customer service? Are you knowledgeable and service-oriented?
Do you have the determination to close sales and build lasting relationships with new and existing customers? If so, we'd like you to join our team as an Inside Salesperson. About the Role: You will: Interact with our customers primarily via telephone by providing the customer service required to generate and close sales. Meet or exceed the established sales and gross profit goals, and to increase profit sharing. Accurately process Sales Orders and Bids generated through telephone sales transactions. Assist customers
who pick up their order at our Profit Center. Find innovative ways to grow sales with existing customers and become their trusted advisor.
Generate sales leads that develop into new customers. Identify opportunities for value-added services and articulate our solutions. Investigate and resolve customer problems, address pricing deductions and material returns timely and in accordance with Company policy and procedure, follow up to ensure resolution and customer satisfaction. Support Counter and Outside Sales activities and all Profit Center activities as part of our Profit Center team. Communicate to the Profit Center Manager and Credit Manager any changes in a customer's business that might cause a credit risk.
About You: High school diploma or equivalent Minimum 1 year experience in customer service or inside sales; contractor sales preferred Knowledge of products sold in the Profit Center Experience using Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain weekly sales plans, call reports, customer contact files, and to analyze customer data Our ideal candidate will also: Possess outstanding customer service, telephone/verbal communication, and generous listening skills. Demonstrate product knowledge to answer customer questions and identify opportunities to upsell or cross sell.
Build influential relationships and trust with customers and vendors through open and interactive communication. Be able to ask probing questions to understand customer needs, overcome objections by recommending profitable solutions, explain our value-added services, ask for the order and close the sale. Be able to build positive working relationships and inspire teamwork with co-workers. Be able to learn and operate the computer related systems used to process orders. Be able to learn to operate warehouse material-handling equipment.
Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals. The benefits of working with us: Our culture is well-suited for exceptional people who use their talents to drive business and want to share in the financial success their efforts yield. In addition to a competitive starting wage, we offer a Profit-Sharing Program that provides each team member with an opportunity to earn a direct share of the profits on an annual basis. In addition to our generous compensation package, Hajoca also offers: Medical, dental, vision, and prescription coverage 401(k) Retirement cash account with company contributions Life insurance Pre-tax accounts for healthcare and dependent care Paid vacation, holidays, and sick time Targeted training programs focused on your personal and professional growth EEOC Statement Hajoca Corporation is an Equal Opportunity/Affirmative Action Employer (Equal Opportunity Employer/Veterans/Disabled).
All qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, interactionual orientation, gender identity/expression, national origin, age, veteran status, disability, or any other protected category pursuant to federal, state or local laws and will not be discriminated against on the basis of any such categories/status.
Hajoca values diversity, equity and inclusion and this policy applies to all employment practices at Hajoca. Hajoca is committed to providing reasonable accommodations for qualified individuals with disabilities including, but not limited to, during the application process. Please let us know if you need assistance or an accommodation due to a disability. Background Screening Statement We are a drug free workplace.
Employment is contingent upon pre-employment drug screening, and successful completion of a criminal background investigation subject to any federal, state and local laws. Other details Pay Type Hourly Phoenix, AZ, USA Hajoca Corporation Job 5197 by e Quest
to understand their needs, offer assistance and demonstrate Scotts' products. This position will require the merchandising of Scotts products by restocking shelves, racks, displays; cleaning and facing product; repairing or removing damaged items; re-labeling grass seed and other products to ensure Scotts products are on display and in saleable condition where consumers can find them and purchase them.
Counselors provide demonstrations, counseling sessions and promotional events as needed. May be responsible to service multiple locations throughout assigned territory. Key Work Performed Understand consumers' needs and recommend Scotts' products to fill their needs. Answer consumers' questions
about lawn and garden care Demonstrate how all Scotts products will meet the consumers' needs Provide product recommendations and product knowledge to both consumers and retail customer associates Display and distribute sales related materials as needed (e.
g. rebate coupons, point of purchase (POP) materials, etc. ) Downstocking products when needed Provide consumer counseling sessions including lawn and garden educational clinics, promotional events and in-aisle consumer education as needed. Complete all required on-line reports in a timely and accurate manner. (e. g. time sheets, surveys etc. ) Minimum Requirements At least 18 years of age High school diploma or equivalent preferred
Previous retail experience preferred Previous selling experience preferred Previous consumer interaction experience preferred Strong initiative, self-motivation, and be able to work independently with little or no supervision Ability to effectively communicate to understand consumer needs and be able to explain how Scotts' products can fill those needs.
Provide detailed product information, as appropriate, to respond to consumer questions and concerns Ability to work evenings and weekends during in-season periods Basic computer skills to be able to navigate a web-based time entry system to enter time worked each day Ability and willingness to learn about Scotts products and retail partner store procedures and processes Ability to occasionally lift, push and pull up to 60 lbs.
Ability to occasionally climb an 8'-12' safety ladder while carrying product Willingness and ability to be exposed to changes in temperature and humidity including indoor/outdoor working conditions Willingness to submit to The Scotts Company pre-hire screening, which includes drug screen, criminal history check, social security validation, automobile insurance verification and Motor Vehicle Request (MVR) check Possession of a valid driver's license and reliable transportation.
May have to transport point of purchase (POP) signage and travel to additional stores. Daily access to the Internet Ability to provide your own sturdy leather shoe to be used while in stores. Completion of all required on-line training courses within appropriate time period (e. g. policies, procedures, product knowledge etc. ) PLEASE APPLY USING THE BELOW APPLICAITON LINK www. scotts.
Customer service jobs involve assisting customers by providing information, answering questions, and resolving issues with a company's products or services. In this role, employees act as the front line of communication between a business and its clients, ensuring customer satisfaction and loyalty. Characteristics of these positions include strong communication skills, problem-solving abilities, and patience. Customer service representatives must be adept at listening, empathetic to customer concerns, and skilled at offering solutions. They work in various settings, including call centers, retail stores, and online platforms, and their goal is to foster positive experiences to build the company's reputation and customer base.
reflect and recharge. The manufacturer’s signature brands include Belgard® and Echelon® hardscape and masonry materials; Barrette Outdoor Living® and Moisture Shield® fencing, decking and railing; Sakrete® and Amerimix® packaged concrete and mortar; Techniseal® sands, jointing technologies and surface protectors; Pebble Tec® pool finishes; plus popular brands of landscape and gardening materials.
Summary This position is responsible for ensuring the highest level of customer satisfaction by providing support, guidance, proper follow-up, and resolution to client inquiries or issues. Essential Duties and Responsibilities Assist customer with product questions, ordering, order tracking,
complaints, and problems Enter orders into system for delivery Prepare quotes Issue credits or debits accurately when applicable Answer incoming calls Assist walk-in counter customers Categorize, file, and maintain ship ticket copies for audit purposes and file all customer records Other duties and responsibilities related to the nature of the job may be assigned on a temporary or permanent basis as needed Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable qualified individuals
with disabilities to perform the essential duties of the job.
Requirements / Education / Experience High school diploma /equivalent or comparable in related experience Detail oriented Data entry Good with basic math Skilled in Microsoft Office suite Good organizational and problem-solving skills Experience with a multi-line phone system Attention to detail Pleasant phone personality Ability to multi-task Preferred Experience Bilingual skills: English and Spanish Experience in building materials industry Physical Environment Ability to sit for extended periods of time Ability to perform repetitive motions of the wrist, hands, and fingers to use a computer and keyboard Bending and some lifting Extensive writing Extensive phone and radio use Tasks can be very repetitive Slight lifting of ship tickets and overnight packages What CRH Offers You Highly competitive base pay Comprehensive medical, dental and disability benefits programs Group retirement savings program Health and wellness programs A diverse and inclusive culture that values opportunity for growth, development, and internal promotion About CRH CRH has a long and proud heritage.
We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family.
CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of large international organization. If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest! Oldcastle APG, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.
EOE/Vet/Disability--If you want to know more, please click on this link.
Customer service jobs are positions focused on assisting customers by addressing their inquiries, resolving their issues, and providing information about products or services. These roles are pivotal in shaping customer experiences and can range from call center agents to in-person support representatives. Key characteristics include strong communication skills, patience, problem-solving abilities, and a commitment to delivering high-quality service. Success in this field often requires an empathetic approach and adapts to a variety of customer needs and personalities to ensure satisfaction and loyalty.
Customer service jobs are positions focused on assisting customers by addressing their inquiries, resolving their issues, and providing information about products or services. These roles are pivotal in shaping customer experiences and can range from call center agents to in-person support representatives. Key characteristics include strong communication skills, patience, problem-solving abilities, and a commitment to delivering high-quality service. Success in this field often requires an empathetic approach and adapts to a variety of customer needs and personalities to ensure satisfaction and loyalty.
