Location: Phoenix, AZ
billing, underwriting questions and claims first notice of loss Process lien notices, endorsements, address changes, cancellations, non-renewals, activation, etc. based on the needs of the area in between calls Make continual real-time decisions while always looking out for the best interest of the company, agent and insured Ideal Candidate: Must be bilingual in both English and Spanish Experience with a high call volume, preferably related to insurance Self-motivated, able to work well with average supervision Prioritize work in a fast-paced environment where priorities constantly change Handle incoming calls from our insureds, agents, and claimants in a professional manner while being able
to resolve problems in real time Experience with Microsoft Word, Excel, Lotus Notes, AS400, On Base systems preferred Experience with vendor-controlled web-based applications for assigning car rental, windshield claims, vehicle salvage movement and Shore Tel phone system preferred On-boarding Requirements: High School Diploma or equivalent (GED) Criminal Background & Drug Screening 2 verifiable employment references For more details: jobs-search.
org/information-technology_phoenix-c424818/bilingual-customer-service-representative-phoenix_i1969312637
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