Lead Customer Service Representative | Phoenix, AZ

Detailed Information

  • Location: Phoenix, AZ

  • Company: Stewart Title Company

work environment that reflects the customers we serve. You’ll be empowered to use your unique experiences, passion and skills to help our company constantly evolve and improve. Together, we can achieve our vision of becoming the premier title services company.

More information can be found at , subscribe to the Stewart blog at blog. or follow Stewart on Twitter® @stewarttitleco. Job Description Job Summary Promotes Stewart services and solutions through various sales and marketing activities designed to ensure customer success while maximizing Stewart revenue and market share. Provides administrative and specialized operational support to sales representatives and/or sales teams to assist

with the selling and closing of Stewart products in accordance with sales goals as specified by leadership. Job Responsibilities Responsible for answering routine questions and issues about products and services from internal and external customers Effectively resolves inquiries or escalates concerns in a timely fashion Recommends improvements to existing processes and solutions to improve efficiency Understands how teams coordinate efforts and resources to achieve organizational objective Provides subject matter guidance to team; may allocate work Impacts results of own team and effectiveness of related teams Gathers and analyzes data to identify and solve complex problems that arise

with little or no precedent Exercises judgement based on previous experiences, practices and precedents Evaluates and communicates complex information in a clear, concise manner Exchanges ideas and information effectively Works autonomously within established procedures and practice Acts as a lead, coordinating the work of others but is not a direct supervisor Performs all other duties as assigned by management Education High school diploma required; Bachelor’s preferred Experience Typically requires 8+ years of related work experience Equal Employment Opportunity Employer Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities.

If you have a disability and need assistance or an accommodation in the application process, please contact us by email at xyz X@.

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