Relationship Banker | Elkview, WV

in charitable events. Through a comprehensive wellness program, employees and their families challenge themselves to healthier lifestyles and receive the necessary motivation and tools. With over 40 locations in four states, First Community Bank offers competitive benefits and the personal service you would expect from a company that knows your community.

We welcome all applicants and look forward to new colleagues joining our community! Duties: The Personal Banker I will establish and promote cordial relationships with customers, ensuring prompt attendance to their inquiries and solving their problems to grant them maximum satisfaction. Inform and suggest new banking products to customers.

Provide information to customers on their account such as balance, account status, and check or payment clearing history. Ensure that all the Bank's policies, procedures, and regulatory guidelines are strictly complied with in the process of performing duties.

Ensure the customers' confidential information is properly protected and only used for official purposes. Improve customers' banking experience by ensuring that the customers are attended to promptly and all their banking challenges are resolved without delay. Conduct effective checking sales presentations that will result in an appropriate account recommendation and asking for the customer's business. Introduce customers to the

Tell-A-Friend program and eagerly hand out Tell-A-Friend coupons with an enthusiastic explanation with each customer transaction.

Help customers to understand their in-person as well as digital banking options, allowing them to select the channel that aligns best with their personal preference for doing business with the Bank. Expand technology penetration of retail and business clients by pro-actively using the customer convenience channels offered by First Community Bank; personally using the services allows employees to be a better customer advocate. Open new accounts and service existing accounts as outlined by operational procedures, ensuring required documentation is received and archived at time of account opening.

Qualifications: High school diploma or equivalent One to five years of banking experience Effective listening skills demonstrated by the ability to listen to other people talk without interruptions, understand them, and then purpose solutions or make contributions based on the points made Patient and willingness to help others in solving problems while maintaining a positive attitude Proven record of outstanding customer service Demonstrated proficiency using banking platforms and common office software and systems Strong verbal and written communication skills Excellent negotiation skills and ability to influence people Strong attention to detail Ability to lift up to 25 pounds occasionally and to stand for extended periods of time Ability to sit in front of a computer for extended periods of time

services, such as selling gift cards and cashing bonds. The teller has primary responsibility for providing excellent customer service to bank customers who require teller services. The teller will refer customers to other bank departments as appropriate for additional services.

The teller will also be responsible for balancing the cash, staying within drawer limits, understanding related compliance regulations related to teller services.

in charitable events. Through a comprehensive wellness program, employees, and their families challenge themselves to healthier lifestyles and receive the necessary motivation and tools. With over 40 locations in four states, First Community Bank offers competitive benefits and the personal service you would expect from a company that knows your community.

We welcome all applicants and look forward to new colleagues joining our community! Duties: The Teller is responsible for cashing checks and disbursing funds after verifying signatures when applicable and sufficiency of funds to support withdrawals. Accept deposits, confirming accuracy of transaction. Prepare, verify, and issue official

checks and loan proceed checks. Prepare, verify, and process deposits from night deposit box, loan payments, withdrawals, currency and coin orders, safe deposit box payments, etc.

Evaluate checks to verify endorsements, dates, identification of persons receiving payments, bank names, and overall legality of the documents. Enter transactions in bank's Teller Capture software with accuracy and precision, recording all transactions and producing customer receipts. Maintain a neat and organized work area that ensures the safety of all negotiables and confidential records. Make sales referrals suggesting alternative banking options, including the cross-selling of the bank's products and services.

Manage risk in every transaction and detect fraudulent transactions to prevent losses.

Recognize customer needs and introduce new products and services (credit cards, savings accounts, insurance, etc. ). Reconcile cash drawer to the accepted Company's balancing expectations by proving cash transactions, counting, and packaging currency and coin. Qualifications: High school diploma or equivalent Proficient verbal and written communication skills, including excellent telephone etiquette and legible handwriting Active listening skills and ability to ask questions to clarify/determine customer need Ability to maintain composure and professionalism when dealing with upset customers Strong attention to detail Excellent math skills Trustworthiness and ability to act with integrity Be customer satisfaction-oriented with interpersonal skills to contribute to a productive and team oriented work environment Ability to lift up to 25 pounds occasionally and to stand for extended periods of time Ability to travel, as needed One year of cash handling experience preferred Two years of customer service experience preferred

As a Relationship Banker in Branch Banking, you will take a lead role in delivering an outstanding experience to Chase customers. You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.

You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week. Job responsibilities Delivers an exceptional customer experience by acting with a customer-first attitude Manages assigned customers and proactively meets with them, both in person and

over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships Influences, educates, and connects customers to technology Possesses initiative and knowledge to provide financial options for customers using a consultative approach Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect

customers to experts who can help them with specialized financial needs Required qualifications, capabilities, and skills 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results High school degree, GED, or foreign equivalent Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.

All unlicensed applicants must obtain their licenses within 180 days of hire Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs Ability to work branch hours including weekends and some evenings Preferred qualifications, capabilities, and skills College degree or military equivalent Professional, thorough, and organized with strong follow-up skills Exude confidence with clients when sharing product knowledge and solutions Experience adhering to policies, procedures, and regulatory banking requirements Dodd Frank/Truth in Lending Act This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.

As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position.

Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements. In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase.

Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter. Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting.

Further information about NMLS and registration requirements of registration can be found at: http: //mortgage. nationwidelicensingsystem. org/SAFE/Pages/default. aspx Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.

We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, interactionual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility.

These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans