Ms office support engineer | Southfield, MI

Detailed Information

  • Location: Southfield, MI

• Works independently with limited supervision. • May provide technical training, coaching and mentoring to other engineers. • May act as substantial technical resource in certain product areas. Skills Required: • 3-5 years’ experience in Support Engineering • Experience with office technologies (O365 and on premise) and/or Share Point Online/On Premise • Ability to effectively communicate and collaborate to bring people together to solve customer problems • Solid understanding of standard computer science concepts required.

• Knowledge of personal computers, relevant operating systems, applications, and/or languages required. • Knowledge of personal computer architecture and networking

required. • Solid understanding of technical support issues required. • Must have sufficient technical depth to communicate with development and other internal organizations at a peer level.

• Strong communication, problem solving, and technical writing skills; excellent customer service and support skills required. • Programming and debugging skills preferred. • Associates degree in a technical field preferred, or an equivalent combination of education and experience required. This list is ranked in order of importance. Candidates need not have ALL skills to be considered, rather a combination of two or more (in addition to the first General skill-experience). • General combined support

experience of at least 1-2 years, (Required) supporting enterprise-level customers (Preferred) • Experience supporting Microsoft Office - Word, Power Point, Excel, Access (1 year or more) in an enterprise setting • Share Point Online or On-Premise administrative-level support experience (at least 6 mo).

Experience would include supporting more complex tasks such as (not limited to): site planning and administration, relevant support for end user issues, work with content types, search administration, etc. For on-premise Share Point could include supporting Installation, configuration and updates. • Networking support (examples: SSL/TLS, TCP/IP connectivity, DNS routing, VPN connectivity, Citrix).

Includes awareness and/or experience with usage of networking trace tools • Office Web Apps support (installation, configuration, server administration) or other web server administration experience, including understanding of load-balancing concepts • Microsoft 365 administration support (understanding of basic user licensing, user administration in Azure Active Directory) End user mobile device or Mac OS support is a plus Top Skills Details: Windows, Office 365, Office 2016 About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity.

We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, interaction, age, color, religion, national origin, veteran status, disability, interactionual orientation, gender identity, genetic information or any characteristic protected by law.

For more details: jobs-search. org/architecture-construction_southfield-c435545/ms-office-support-engineer-southfield_i1969199745

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