Bursar Assistant
respond to inquiries for students and resolve issues. Interprets policies and procedures for students. Refers issues to Manager as appropriate. Receives and responds to telephone and e-mail inquires, filing, and miscellaneous clerical duties. Processes daily mail, and other related duties as assigned including reviewing campus encumbrances.
General Responsibilities Under supervision, performs routine administrative tasks related to bursar accounts, such as applying tuition and fees and processing payments. Audits bursar accounts and payments to ensure compliance with deadlines and applicable regulations; communicates discrepancies to supervisor and may assist with routine corrections.
Fields e-mails and phone calls, responds to inquiries and requests, and explains policies and procedures. Helps students, parents, employees, sponsoring organizations, departments, and other constituents understand billing information, including deadlines, interest, payment plans, fees, and processes.
May serve as a resource to lower-level Bursar Assistants and university constituents. Qualifications EDUCATION Required High school diploma or equivalent (such as HSED or GED)Preferred Some college WORK EXPERIENCE Required 2 years in relevant field Preferred 3 years in relevant field Experience with phone and e-mail correspondence SKILLS Required Proficient communication skills Maintains
a high degree of professionalism Demonstrated time management and priority setting skills Demonstrates a high commitment to quality Possesses flexibility to work in a fast paced, dynamic environment Highly thorough and dependable Preferred Strong customer service skills Possesses passion for helping students Ability to multi-task Strong Microsoft Office skills Demonstrates general knowledge of People Soft Student Information systems (SIS) or similar program Working Conditions / Demands This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment.
The position involves sedentary work as well as periods of time moving around an office environment and the campus.
The person in this role must be able to perform the essential functions with or without an accommodation. Work Location Gary, Indiana Advertised Salary$15.00 - $17.00 per hour based on experience Benefits Overview For full-time staff employees, Indiana University offers a wide array of benefits including: Multiple plan options for medical insurance Dental insurance Health Savings Account with generous IU contribution Life insurance, LTD, and AD&D options Base retirement plan contribution from IU, subject to vesting Additional supplemental retirement plan options Tuition benefit for IU classes 10 paid holidays per year Generous Paid Time Off Paid Parental Leave Employee Assistance Program (EAP)Learn more about our benefits by reviewing our online Benefits Brochure.
Job Classification Career Level: Intermediate FLSA: Nonexempt Job Function: Finance Job Family: Bursar Click here to learn more about Indiana University's Job Framework. Posting Disclaimer This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days.
To guarantee full consideration, please submit your application within 5 business days of the Posted Date. If you wish to include a cover letter, you may include it with your resume when uploading attachments. Equal Employment Opportunity Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, interaction, interactionual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status.
Indiana University does not discriminate on the basis of interaction in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U. S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information. Campus Safety and Security The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online.
You may also request a physical copy by emailing IU Public Safety at or by visiting IUPD. Contact Us Request Support Telephone: 812-856-xyz X
