available to support our growing Service and Managed Projects divisions. What Sets Lock Net Apart as an Employer? Lock Net has been deemed a winner in Kentucky's Best Places to Work for the past three years in a row! We appreciate our people and put intentional focus on maintaining a great culture as we grow.
Great benefits and perks (options for 100% paid health, vision and life insurance for employee, dental, and other supplemental options, annual profit sharing, paid EAP for whole family, competitive PTO, 401K with employer match, etc. ) Autonomy and ability to impact Industry leader and trendsetter High growth with vision Adaptive to change Nimble and fast-paced Technology driven
Open to new ideas and everyone has a voice Open and transparent culture Great people with close relationships Low turnover rate Family-oriented business Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Lead, manage, and hold accountable the Technician Services team.
Manage tactical operations of the Technician Services team to include time keeping, expense reports, SOP's, quality management, internal escalations, and technician product supply. Manage tactical operation of Technician Liaisons to include identifying and setting up new technicians, maintaining the technician database, maintaining technician documents, and other
compliance records. Manage technician support and escalations for the Service department.
Ensure all legal requirements are met in the process of recruiting, hiring, and onboarding new team members. Identify and implement process and system enhancements within technician selection tools, mobile technician application, and technician database to improve quality, support profitability, and ensure cost competitiveness. Work with technicians to ensure timely submission of invoices, pictures, and customer sign off information. Manage education and training for Technician Services team. Other duties as assigned. Standards of Performance Demonstrate and abide by guiding principles.
Facilitate collaboration between field services team and rest of organization. Outstanding problem solving, analytical and negotiation skills and the ability to learn new tasks quickly and work independently in a fast-paced environment. The ability to prioritize tasks and be able to manage several projects and tasks simultaneously. Minimum Qualifications Bachelor's degree, or equivalent required. Minimum of 2 years management experience. Excellent computer skills and experience with automated purchasing programs and systems. Working knowledge of Microsoft Office required. Intermediate to advanced knowledge in Microsoft Excel.
Analytical skills with strong attention to detail. Excellent interpersonal, oral, and written communication skills. About Lock Net At Lock Net, we are all about doors and locks. We are passionate about keeping people safe and secure by simplifying and providing door and lock solutions. Lock Net is a single-source provider of doors, door hardware, locking systems, keying systems, safe systems, and other related security and locksmithing services. Lock Net provides customized programs to fit client's needs, with a single point of contact for New Construction, Facilities Maintenance, Loss Prevention, and Electromechanical Solutions.
On the service side, Lock Net provides locksmith services to retail, restaurant, healthcare, and banking chains nationwide. With access to well over 8,500 skilled technicians across North America, Lock Net can provide service to any location quickly. On the supply side, Lock Net offers doors, frames, and hardware to chain accounts. Lock Net will work with the corporate office and general contractors to ensure competitive pricing on quality products designed for high-traffic location.
Learn more about our business at /about-us. As a Shipping Associate in our warehouse, you will play a vital role in the satisfaction of our customers by preparing and inspecting finished products for accuracy and quality. Responsibilities Printing, pulling, and accurately packing orders to fulfill daily shipment requirements.
Keeping and verifying order packaging records on shipments. Properly packing smaller products to prevent damage during the shipping process. Inspecting parts prior to shipment to ensure quality. Providing internal team members with support to assist in meeting daily shipment requirements. Exhibiting attention to detail in tracking, printing, and entering information
on a computer database for shipment packaging and products. Communicating in detail with Team Leaders and other team members to ensure synchronicity in job order completion.
Prioritize and manage time effectively to complete each assigned task within a fast-paced environment. Exemplify standards of excellence by ensuring the accuracy and quality of products and shipments. Administering and adhering to safety policies. Other duties as assigned. Minimum Qualifications High school diploma, or equivalent. At least 6 months of experience in a relevant role preferred. Ability to read and use measuring tools. General computer skills preferred, specifically with Microsoft Suite. Excellent interpersonal
and oral communication skills. Physical requirements: Regularly required to talk or hear.
Constantly required to use hands or fingers, handle or feel objects, tools, or controls. Constantly required to stand, walk, and reach with hands and arms. Constantly required to lift and/or move up to 75 pounds, including overhead. Regularly required to use close vision, distance vision, and the ability to adjust focus. Regularly required to operate a forklift for the movement of heavy and oblong inventory within the warehouse. What Sets Lock Net Apart as an Employer? Great benefits and perks, including options for 100% paid health and vision insurance for employees and competitive costs for families.
PTO accrual starting day one. 401k with employer matching. Autonomy and ability to impact. Industry leader and trendsetter. High growth with vision. Adaptive to change. Technology-driven. An open and transparent culture where everyone has a voice. Great people with close relationships. Low turnover rate. Family-oriented business.