records for compliance. Maintains and updates database(s) and reviews contracts for compliance with applicable policies. Performs other duties as assigned and fulfills responsibilities as required. KNOWLEDGE / SKILLS / ABILITIES: Knowledge of payroll practices, budget control methods, fiscal policies and procedures, and applicable federal, state, and local laws and regulations.
Knowledge of Generally Accepted Accounting Principles (GAAP). Knowledge of word processing, spreadsheet, technology, and computer skills. Exceptional customer service, interpersonal skills, and leadership skills. Excellent problem-solving and critical thinking skills, organizational skill, and detail oriented.
Excellent verbal and written communication skills. EDUCATION AND EXPERIENCE: High School Diploma or GED required. Associates or undergraduate degree preferred. (1) Year of relevant experience in finance / accounting highly preferred.
Valid driver’s license and proof of insurance with good driving record. PHYSICAL DEMANDS AND WORKING CONDITIONS: Physical requirements include lifting to 10 pounds occasionally. Subject to standing, sitting, bending, and walking to perform job scope. Requires visual acuity, speech, and hearing. Working conditions are primarily in an office environment. Occasional driving and travel may be required. Flexible hours may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
to become a better print professional Minimum qualifications 1+ years of experience as a professional print operator – design AND production Knowledge of vinyl creation and application, working with different substrates Large format digital printing Experience with RIP software Positive team mindset Additional preferred qualifications Knowledgeable in color management Vinyl Installation and removal Please apply if you meet the minimum qualifications above.
Pay is commensurate with experience. Opportunity for advancement. Principals only. Recruiters, please DO NOT respond to this listing. Serious candidates only, please. This Job Is Ideal for Someone Who Is: Adaptable/flexible -- enjoys
doing work that requires frequent shifts in direction Detail-oriented -- would rather focus on the details of work than the bigger picture Innovative -- prefers working in unconventional ways or on tasks that require creativity
in appropriate manner. Identify and briefly describe each plate to the guests accurately. Consistently following Food & Beverage sequence of service utilizing all proper procedures standardized by venue managers and chefs. Working as a team and effectively communicating with management, chefs and culinary staff in order to fulfill and address any issues or needs requested by guests and or other employees.
Anticipating the guests’ needs and responding appropriately with a sense of urgency. Bidding farewell to guests, using the guest’s name when known, and encouraging them to return. Pre-bussing and bussing of tables during service period; assisting servers with service steps where necessary
Maintaining general cleanliness in dining room during service periods. Stacking and stocking of side stations with dry goods, extra-china, settings and silverware.
Buffing / polishing glass and silverware where necessary. Setting up and breaking down of side stations before and after service. Loading / unloading linens when necessary. Cleaning all spills immediately, using floor signs when necessary. Following all procedures and policies set forth by the company and health and safety guidelines. Other duties as assigned QUALIFICATIONS: (Include equipment knowledge/use) 2 Years experience as a busser in a similar, high-volume restaurant environment. Good communication skills; multilingual
is a plus. Must be able to speak and read English proficiently.
Professionally groomed in a manner consistent with department grooming standards. Positive attitude, self motivated, energetic and is a willing learner. Must possess good attention to detail, and ability to work under pressure. Excellent customer service skills are required. Ability to follow directions well, make quick decisions, and keep organized while under pressure. Ability to perform a variety of duties with extreme care, concern and detail. Ability to use standard kitchen equipment, including, but not limited to refrigerators/coolers, slicers, sharp knives, beverage machines, etc. Knowledgeable about health and safety regulations.
Maintain a clean and safe working environment. Physically able to lift and carry at least 50lbs on a tray or arm service where it applies, as well as delicate china and glassware. Physically able to walk without assistance on various surfaces for an extended period of time.
over all facets of the restaurant’s daily operations and staff; assist General Manager to manage staffing, sales, vendor contracts; develop strategies and processes to monitor costs and maximize revenues; assist General Manager to establish measurable goals and objectives that focus on profit, product, and service; ensure compliance with all workplace and safety laws and enforce all company policies; act as General Manager assuming all responsibilities and requirements whenever assigned.
Recruitment, Training and Management of Employees Assist General Manager with recruiting, hiring, training, and development of all staff. Supervise all department employees. Assist General Manager with
employee performance evaluations Ensure disciplinary / termination procedures are followed Maintain “open door” policy for employees to communicate concerns and the resolution of complaints and conflicts Investigate and resolve employee complaints and conflicts Participate in employee wage and salary increases Ensure compliance with workplace standards, laws, and safety regulations Assist General Manager to establish and enforce standards for personnel performance and customer service Achieve business goals and objectives Assist General Manager to ensure adequate staffing and approve employee vacation requests Monitor Business Operations Assist General Manager with operations of the restaurant,
including customer service, revenues, and vendor/supplier contracts Maintain quick and efficient entry system for guests Ensure all incident reports are completed appropriately Promptly address all operational issues with Management and Staff Ensure Service goals and standards are defined and enforced in all venues Monitor venue environment for cleanliness, appropriate lighting, sound and temperature Assist General Manager with menu design and implement price strategy Assist General Manager with BOH and FOH staff and the day to day operations of the restaurant Monitor all lost and found items, record in Log under lost and found.
Enhancing Revenue / Controlling Costs Execute sales and marketing strategies Assist General Manager with cost control measures to minimize overhead costs Assist General Manager with strategic plans and revenue forecasts Complete weekly GM report as directed Assist General Manager with to monitor / analyze weekly and monthly Cost of Goods Sale and labor reports Assist General Manager to create and implement clearly defined action plans for any budget deficiencies Ensure Point of Sales Data is current and accurate Assist General Manager to establish and monitor prices Assist General Manager with annual operating budget proposal to the President and CFO Attend financial meetings with the President and Managing Partner Assist General Manager with to obtain bids and negotiate service and vendor contracts, and leasehold or capital expenses Facility Maintenance Assist General Manager with all Facility improvements Assist General Manager with health department inspections; ensure “A” grade ratings and compliance with all local and state Health Department regulations Assist General Manager with warranty file and operations manuals on all equipment Guests, Media and Partner Relations Ensure all guest complaints are resolved in a satisfactory manner Regularly communicate with Company Executives and Partners Serve as point of contact and interface with Partner’s Operations Departments Maintain high guest satisfaction through consistently introducing innovative products Present and maintain a professional, charismatic image when interacting with media.
Promote Restaurant Through Social Media Engagement and Digital Marketing Channels Create 3-4 organic posts per week using information provided by the marketing team for one of the following social platforms: Facebook, Instagram & Instagram Stories Share the restaurant’s Facebook posts through its own channels to promote brand awareness.
Post and engage (via “likes, ” “shares, ” and “comments”) with the restaurant’s social media posts Actively engage with customer review sites such as Yelp. Use social media content to promote the restaurant using various digital formats such as posting photos, videos, live stories, digital ads, etc. Administrative and Legal Assist General Manager to ensure all permits and licenses are maintained, up to date and posted, as required by law Monitor compliance with food, health, and fire regulations regarding business operations, wages, food storage, preparation, and storage and liquor Monitor and take measures to minimize potential contractual, safety, and employment liability Assist General Manager with timely filing of general business liability and workers compensation insurance claims Assist General Manager with to work with company accountants during audits of business Assist General Manager to ensure compliance with lease / management agreement requirements Efficiently administer human resources functions and maintain employee records in according with direction from Human Resources Ensure that employees have all required certification validated Respond to all government agency inquiries.
Assist General Manager to manage and monitor all legal issues and claims Openings Assist General Manager to execute Pre-Opening checklist items Assist General Manager with staffing compendium throughout opening Assist General Manager with systems, policies, and procedures for use in recruiting, hiring, training, management, physical plant, inventory, scheduling, cost and operational efficiencies. Assist General Manager to create, oversee, develop, and execute restaurant opening plans QUALIFICATIONS: (INCLUDES EQUIPMENT KNOWLEDGE/USE) Bachelors Degree in Hospitality preferred, but not required.
Prior experience as a Assistant General Manager in a high volume restaurant. Prior experience managing labor and food cost control. Basic computer skills and experience with computer based reservations systems. Knowledge of restaurant health, food safety and liquor regulations. Knowledge of standard operating procedures for managing a high volume restaurant Strong communication, organizational, and supervisory skills Strong coaching and development skills. Strong human relations skills to lead a very diverse team.
Ability to digest complex information and communicate this to all employees. Ability to read and write in English proficiently. Ability to utilize social media to execute marketing strategies Ability to multi-task and manage multiple deadlines and priorities Ability to maintain a flexible schedule, have the stamina and energy to work long hours as needed, in an active, hectic, noisy, and stressful environment Ability to maintain and project a professional, groomed image as the General Manager of a high end restaurant and act as a role model for other staff and supervisors Ability to project a positive and courteous attitude towards guests, staff, service providers, and media Ability to run efficient operations and control labor costs; and deploy strategies to enhance restaurant profits.
Ability to navigate various surfaces and tight spaces in a restaurant environment Possess the physical and mental stamina to work for extended periods of time Physically able to lift and carry heavy trays and equipment as well as delicate china and glassware up to 50 lbs Physically able to walk without assistance on various surfaces for an extended period of time
approach has been delighting clients for over two clients and has helped high-growth restaurant groups reduce HR costs, minimize risk, and increase productivity. We value passion, teamwork, stewardship, and continuous improvement and are looking for enthusiastic, client-centered people to join our growing business.
We are looking for an experienced Human Resources Consultant who understands the ever-changing demands involved in managing PEO client. Restaurant HR management experience a plus. The Human Resources Consultant is not only responsible for providing expert guidance and support to management, clients, and employees on a wide range of human resources topics, but also overseeing
a process and/or being a subject matter expert in an area of HR, specifically in a restaurant environment. This includes recruitment, employee relations, performance management, and compliance with labor laws across city, state, and federal landscapes.
The Human Resources Consultant is also responsible for developing and implementing HR strategies that align with the overall business goals of our clients while providing the utmost confidentiality and customer service. Must live in or near Reno, NV. Responsibilities• Provide expert advice and support to clients on a wide range of human resources topics; educate clients on HR best practices and employment law in an effort to help clients
be proactive and avoid potential HR issues. • Develop and implement HR strategies that align with the overall client business goals.
• Provide customized solutions to fit client needs relating to the whole employee lifecycle: recruiting and onboarding, performance management, disciplinary actions, terminations, compensation, and employee relations. • Support clients through employee relation, investigation, and employee performance issues by offering options of solutions, clearly explaining the liabilities, and helping client come to a decision. • Lead the design, development, implementation, and continued enhancement of client policies and procedures, and handbooks; maintain client handbooks in compliance with state/federal laws, ensuring they are up to date and delivered to the client on at least an annual basis.
• Maintain accurate, up-to-date, and organized client files and records; keep client contacts up-to-date and track HR related items/activities as needed in the CRM. • Partner with outside legal counsel when necessary. • Regularly review internal reports, such as the new hire and term reports, and stay informed of legal updates as it pertains to your role. Dig into areas, client related or internal, if needed to address issues, and share information with team/client as appropriate.
• Onboard new clients following Dine HR client onboarding tasks, clearly defining the client/Dine HR relationship, managing client expectations with HR deliverables, while maintaining the boundary of the contractual relationship. • Effectively partner and serve as a conduit when necessary to our available services: payroll, benefits, implementation, safety, and risk management. • Maintain accurate and timely documentation and communication of client liabilities and legal claims in the CRM, keeping it updated frequently and following the case to completion.
• Lead in HR KPI’s, continuously driving for excellence, ensuring that all clients are in a state of readiness using proactive client engagement. • Effectively resolve minor and moderate client relation issues. • Model behaviors for building and fostering a collaborative work environment that improves team engagement. • Develop and maintain strong client retention and high client satisfaction levels over an extended timeframe. • Ensure compliance with all federal, state, and local labor laws and regulations, including but not limited to, wage and hour laws, anti-discrimination laws, and health and safety regulations.
• Develop and deliver training programs to enhance employee skills and knowledge, including topics such as customer service, food safety, and leadership development. • Stay informed about industry trends and best practices in HR management and make recommendations for continuous improvement of HR policies and practices within the restaurant industry. • Other projects and responsibilities may be added at the leader’s discretion. Qualifications• Minimum of 7 years of experience in human resources. • Minimum 2 years of experience as Human Resource professional in a restaurant environment.
• Strong knowledge of labor laws and regulations. • Bachelor's degree in Human Resources or related field, Master’s degree preferred• Professional HR certification (PHR/SPHR, SHRM-CP/SCP) required. • Role model problem-solving and critical-thinking skills and the ability to: o Breakdown complex client issues into manageable parts for systematic application of tailored service offerings that collectively address the larger issue. o Demonstrate the ability to successfully backss client risks, benefits, and parallel solutions and effectively weigh the costs, benefits, and risks for success in making decisions.
• Excellent interpersonal, coaching, writing, oral, and presentation skills are required, including the ability to: o Foster an open and effective channel of communication with clients and across teams that facilitate rapid problem resolution and satisfaction. o Demonstrate a strong command of business language and industry terminology; speak with and influence C-level executives and senior management members. o Serve as a role model in everyday communication and provide constructive feedback that helps others develop personal skills and effectiveness.
o Effectively respond to matters by drawing upon industry knowledge, subject-matter expertise, client research, and skills and experiences to effectively manage audience inquiries. • Excellent project management and organizational skills and ability to manage and execute tasks in a timely manner. • Strong attention to detail.
over all facets of the restaurant’s daily operations and staff; assist General Manager to manage staffing, sales, vendor contracts; develop strategies and processes to monitor costs and maximize revenues; assist General Manager to establish measurable goals and objectives that focus on profit, product, and service; ensure compliance with all workplace and safety laws and enforce all company policies; act as General Manager assuming all responsibilities and requirements whenever assigned.
Recruitment, Training and Management of Employees Assist General Manager with recruiting, hiring, training, and development of all staff. Supervise all department employees. Assist General Manager with
employee performance evaluations Ensure disciplinary / termination procedures are followed Maintain “open door” policy for employees to communicate concerns and the resolution of complaints and conflicts Investigate and resolve employee complaints and conflicts Participate in employee wage and salary increases Ensure compliance with workplace standards, laws, and safety regulations Assist General Manager to establish and enforce standards for personnel performance and customer service Achieve business goals and objectives Assist General Manager to ensure adequate staffing and approve employee vacation requests Monitor Business Operations Assist General Manager with operations of the restaurant,
including customer service, revenues, and vendor/supplier contracts Maintain quick and efficient entry system for guests Ensure all incident reports are completed appropriately Promptly address all operational issues with Management and Staff Ensure Service goals and standards are defined and enforced in all venues Monitor venue environment for cleanliness, appropriate lighting, sound and temperature Assist General Manager with menu design and implement price strategy Assist General Manager with BOH and FOH staff and the day to day operations of the restaurant Monitor all lost and found items, record in Log under lost and found.
Enhancing Revenue / Controlling Costs Execute sales and marketing strategies Assist General Manager with cost control measures to minimize overhead costs Assist General Manager with strategic plans and revenue forecasts Complete weekly GM report as directed Assist General Manager with to monitor / analyze weekly and monthly Cost of Goods Sale and labor reports Assist General Manager to create and implement clearly defined action plans for any budget deficiencies Ensure Point of Sales Data is current and accurate Assist General Manager to establish and monitor prices Assist General Manager with annual operating budget proposal to the President and CFO Attend financial meetings with the President and Managing Partner Assist General Manager with to obtain bids and negotiate service and vendor contracts, and leasehold or capital expenses Facility Maintenance Assist General Manager with all Facility improvements Assist General Manager with health department inspections; ensure “A” grade ratings and compliance with all local and state Health Department regulations Assist General Manager with warranty file and operations manuals on all equipment Guests, Media and Partner Relations Ensure all guest complaints are resolved in a satisfactory manner Regularly communicate with Company Executives and Partners Serve as point of contact and interface with Partner’s Operations Departments Maintain high guest satisfaction through consistently introducing innovative products Present and maintain a professional, charismatic image when interacting with media.
Promote Restaurant Through Social Media Engagement and Digital Marketing Channels Create 3-4 organic posts per week using information provided by the marketing team for one of the following social platforms: Facebook, Instagram & Instagram Stories Share the restaurant’s Facebook posts through its own channels to promote brand awareness.
Post and engage (via “likes, ” “shares, ” and “comments”) with the restaurant’s social media posts Actively engage with customer review sites such as Yelp. Use social media content to promote the restaurant using various digital formats such as posting photos, videos, live stories, digital ads, etc. Administrative and Legal Assist General Manager to ensure all permits and licenses are maintained, up to date and posted, as required by law Monitor compliance with food, health, and fire regulations regarding business operations, wages, food storage, preparation, and storage and liquor Monitor and take measures to minimize potential contractual, safety, and employment liability Assist General Manager with timely filing of general business liability and workers compensation insurance claims Assist General Manager with to work with company accountants during audits of business Assist General Manager to ensure compliance with lease / management agreement requirements Efficiently administer human resources functions and maintain employee records in according with direction from Human Resources Ensure that employees have all required certification validated Respond to all government agency inquiries.
Assist General Manager to manage and monitor all legal issues and claims Openings Assist General Manager to execute Pre-Opening checklist items Assist General Manager with staffing compendium throughout opening Assist General Manager with systems, policies, and procedures for use in recruiting, hiring, training, management, physical plant, inventory, scheduling, cost and operational efficiencies. Assist General Manager to create, oversee, develop, and execute restaurant opening plans QUALIFICATIONS: (INCLUDES EQUIPMENT KNOWLEDGE/USE) Bachelors Degree in Hospitality preferred, but not required.
Prior experience as a Assistant General Manager in a high volume restaurant. Prior experience managing labor and food cost control. Basic computer skills and experience with computer based reservations systems. Knowledge of restaurant health, food safety and liquor regulations. Knowledge of standard operating procedures for managing a high volume restaurant Strong communication, organizational, and supervisory skills Strong coaching and development skills. Strong human relations skills to lead a very diverse team.
Ability to digest complex information and communicate this to all employees. Ability to read and write in English proficiently. Ability to utilize social media to execute marketing strategies Ability to multi-task and manage multiple deadlines and priorities Ability to maintain a flexible schedule, have the stamina and energy to work long hours as needed, in an active, hectic, noisy, and stressful environment Ability to maintain and project a professional, groomed image as the General Manager of a high end restaurant and act as a role model for other staff and supervisors Ability to project a positive and courteous attitude towards guests, staff, service providers, and media Ability to run efficient operations and control labor costs; and deploy strategies to enhance restaurant profits.
Ability to navigate various surfaces and tight spaces in a restaurant environment Possess the physical and mental stamina to work for extended periods of time Physically able to lift and carry heavy trays and equipment as well as delicate china and glassware up to 50 lbs Physically able to walk without assistance on various surfaces for an extended period of time
table according to steps of service. Assist in running items, bussing tables and setting tables when necessary. Provides direction to and assistance to support staff to ensure proper service. Maintaining cleanliness and organization of side stations, tables and POS stations.
Greeting guests in a positive, friendly manner and making them feel welcome. Anticipating the guests’ needs and responding appropriately with a sense of urgency. Maintaining a level of professionalism, that will make guests want to return. Bidding farewell to guests, using guest’s name when known, and encourage them to return. Performing all opening and closing duties, based upon shift assignment. Adhere to weekly
table and guest list requirements. Encourage guests to make weekly table reservations. Assist in developing restaurant database through networking and completing data cards.
Building and establishing a personal clienteles. Participate in weekly marketing requirements. Effectively communicating with management, Bartenders and service staff in order to fulfill and address any issues or needs requested by guests and or other employees. Working as a team, assisting all guests’ and employees’ needs and inquiries. Always be positive, show enthusiasm, be humble, be thankful, and be respectful to all team members. Following all procedures and policies set forth by the company, division, department
and all health and safety regulations set by County health department.
Conforming to the department grooming standards, uniform or attire, and jewelry policy. Responsible for a cash bank or impressed bank issued at the beginning of service. Other duties as assigned. QUALIFICATIONS: (Include equipment knowledge/use) 2-year experience as a server/birdtail in a similar, high-volume restaurant environment or 1-year experience in a fine dining establishment required. 1 Year experience in marketing nightclubs or restaurants and/or related experience in a Retail or marketing internship or related university marketing course work preferred. Experience with social media platforms such as Facebook, Twitter, etc.
and active participant in social media Must have a working knowledge of Spirits, Wine and Food. Basic computer skills and experience with POS systems and cash handling skills. Good communication skills; multilingual is a plus. Must be able to speak and to read in English proficiently. Ability to work as part of a team in a high stress & high-volume environment. Ability to follow directions well, make quick decisions, and keep organized while under pressure. Positive attitude, self motivated, energetic and is a willing learner. Ability to perform a variety of duties with extreme care, concern and detail.
Professionally groomed in a manner consistent with department grooming standards. Physically able to lift and carry heavy trays and equipment as well as delicate china and glassware up to 50 lbs. Physically able to walk without assistance on various surfaces for an extended period of time. Must be 21 years of age to serve food and beverages in the State of Nevada. Must possess an alcohol awareness card and a Food Handler Safety Training Card.
communicating with management and service staff in order to fulfill and address any issues or needs requested by guests and or other employees. Working as a team, assisting all guests’ and employees’ needs and inquiries. Greeting guests in a positive, friendly manner and making them feel welcome.
Anticipating the guests’ needs and responding appropriately with a sense of urgency. Maintaining a level of professionalism, that will make guests want to return. Bidding farewell to guests, using guest’s name when known, and encourage them to return. Building and establishing a personal clientele. Encourage guests to make weekly table reservations Adhere to weekly table and guest list requirements
Assist in developing restaurant database through networking and completing data cards. Participate in weekly marketing requirements Performing all opening and closing duties, based upon shift assignment.
Following all procedures and policies set forth by the company, division, department and all health and safety regulations set by County health department. Other duties as assigned QUALIFICATIONS: (Include equipment knowledge/use) 2 years of experience as a barback and/or bar porter in a similar, high-volume environment or 6 months required in a fine dining establishment. Good communication skills; multilingual is a plus. Must be able to speak and to read in English proficiently. Experience
with social media platforms such as Facebook, Twitter, etc.
and active participant in social media Must have a working knowledge of Spirits, Wine and Food. Ability to work as part of a team in a high stress & high-volume environment. Ability to follow directions well, make quick decisions, and keep organized while under pressure. Positive attitude, self motivated, energetic and is a willing learner. Ability to perform a variety of duties with extreme care, concern and detail. Professionally groomed in a manner consistent with department grooming standards. Physically able to lift and carry heavy trays and equipment as well as delicate china and glassware up to 50 lbs.
Physically able to walk without assistance on various surfaces for an extended period of time.
offered. Deliver to guest table according to steps of service. Assist in running items, bussing tables and setting tables when necessary. Provides direction to and assistance to support staff to ensure proper service. Maintaining cleanliness and organization of side stations, tables and POS stations.
Greeting guests in a positive, friendly manner and making them feel welcome. Anticipating the guests needs and responding appropriately with a sense of urgency. Maintaining a level of professionalism that will make guests want to return. Bidding farewell to guests, using guest’s name when known, and encourage them to return. Performing all opening and closing duties, based upon shift assignment.
Effectively communicating with management, Bartenders and service staff in order to fulfill and address any issues or needs requested by guests and or other employees.
Working as a team, assisting all guests and employees needs and inquiries. Always be positive, show enthusiasm, be humble, be thankful, and be respectful to all team members. Following all procedures and policies set forth by the company, division, department and all health and safety regulations set by County health department. Conforming to the department grooming standards, uniform or attire, and jewelry policy. Other duties as assigned. QUALIFICATIONS: (Include equipment knowledge/use) 2-year experience as a server/birdtail
in a similar, high-volume restaurant environment or 1-year experience in a fine dining establishment required.
Must have a working knowledge of Spirits, Wine and Food. Basic computer skills and experience with POS systems and cash handling skills. Good communication skills; multilingual is a plus. Must be able to speak and to read in English proficiently. Ability to work as part of a team in a high stress & high-volume environment. Ability to follow directions well, make quick decisions, and keep organized while under pressure. Positive attitude, self-motivated, energetic and is a willing learner. Ability to perform a variety of duties with extreme care, concern and detail.
Professionally groomed in a manner consistent with department grooming standards. Physically able to lift and carry heavy trays and equipment as well as delicate China and glassware up to 50 lbs. Physically able to walk without assistance on various surfaces for an extended period of time. Must be 21 years of age to serve food and beverages in the State of Nevada. Must possess an alcohol awareness card and a Food Handler Safety Training Card. Deliver to guest table according to steps of service. Assist in running items, bussing tables and setting tables when necessary. Provides direction to and assistance to support staff to ensure proper service.
is responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Why Planet Fitness? Each of our employees receive: Complimentary Black Card Membership Company Facilitated Training Advancement Opportunities Rewards and Recognition Programs Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service.
Handle all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system. New member sign-up. Take prospective members on tours. Facilitate
needed updates to member’s accounts. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
Assist in maintaining the neatness and cleanliness of the club. Qualifications/Requirements Customer service background preferred. Basic computer proficiency. A passion for fitness and health. Upbeat and positive attitude! Punctuality and reliability is a must. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations. Strong listener with the ability to empathize and problem solve. Demonstrate diplomacy in all interactions
while using appropriate behavior and language. High School diploma/GED equivalent required.
Must be 18 years of age or older. Physical Demands Continual standing and walking during shift. Continual talking in person or on the phone during shift. Must be able to occasionally lift up to 50 lbs. Must be able to frequently bend, reach, and kneel in order to complete cleaning tasks throughout the club. Will occasionally encounter toxic chemicals during shift. Pay & Benefits Potential of up to three raises per year Great career advancement opportunities Insurance benefits for full time staff 401k benefits based upon eligibility
table according to steps of service. Assist in running items, bussing tables and setting tables when necessary. Provides direction to and assistance to support staff to ensure proper service. Maintaining cleanliness and organization of side stations, tables and POS stations.
Greeting guests in a positive, friendly manner and making them feel welcome. Anticipating the guests’ needs and responding appropriately with a sense of urgency. Maintaining a level of professionalism, that will make guests want to return. Bidding farewell to guests, using guest’s name when known, and encourage them to return. Performing all opening and closing duties, based upon shift assignment. Adhere to weekly
table and guest list requirements. Encourage guests to make weekly table reservations. Assist in developing restaurant database through networking and completing data cards.
Building and establishing a personal clienteles. Participate in weekly marketing requirements. Effectively communicating with management, Bartenders and service staff in order to fulfill and address any issues or needs requested by guests and or other employees. Working as a team, assisting all guests’ and employees’ needs and inquiries. Always be positive, show enthusiasm, be humble, be thankful, and be respectful to all team members. Following all procedures and policies set forth by the company, division, department
and all health and safety regulations set by County health department.
Conforming to the department grooming standards, uniform or attire, and jewelry policy. Responsible for a cash bank or impressed bank issued at the beginning of service. Other duties as assigned. QUALIFICATIONS: (Include equipment knowledge/use) 2-year experience as a server/birdtail in a similar, high-volume restaurant environment or 1-year experience in a fine dining establishment required. 1 Year experience in marketing nightclubs or restaurants and/or related experience in a Retail or marketing internship or related university marketing course work preferred. Experience with social media platforms such as Facebook, Twitter, etc.
and active participant in social media Must have a working knowledge of Spirits, Wine and Food. Basic computer skills and experience with POS systems and cash handling skills. Good communication skills; multilingual is a plus. Must be able to speak and to read in English proficiently. Ability to work as part of a team in a high stress & high-volume environment. Ability to follow directions well, make quick decisions, and keep organized while under pressure. Positive attitude, self motivated, energetic and is a willing learner. Ability to perform a variety of duties with extreme care, concern and detail.
Professionally groomed in a manner consistent with department grooming standards. Physically able to lift and carry heavy trays and equipment as well as delicate china and glassware up to 50 lbs. Physically able to walk without assistance on various surfaces for an extended period of time. Must be 21 years of age to serve food and beverages in the State of Nevada. Must possess an alcohol awareness card and a Food Handler Safety Training Card.
over all facets of the restaurant’s daily operations and staff; assist General Manager to manage staffing, sales, vendor contracts; develop strategies and processes to monitor costs and maximize revenues; assist General Manager to establish measurable goals and objectives that focus on profit, product, and service; ensure compliance with all workplace and safety laws and enforce all company policies; act as General Manager assuming all responsibilities and requirements whenever assigned.
Recruitment, Training and Management of Employees Assist General Manager with recruiting, hiring, training, and development of all staff. Supervise all department employees. Assist General Manager with
employee performance evaluations Ensure disciplinary / termination procedures are followed Maintain “open door” policy for employees to communicate concerns and the resolution of complaints and conflicts Investigate and resolve employee complaints and conflicts Participate in employee wage and salary increases Ensure compliance with workplace standards, laws, and safety regulations Assist General Manager to establish and enforce standards for personnel performance and customer service Achieve business goals and objectives Assist General Manager to ensure adequate staffing and approve employee vacation requests Monitor Business Operations Assist General Manager with operations of the restaurant,
including customer service, revenues, and vendor/supplier contracts Maintain quick and efficient entry system for guests Ensure all incident reports are completed appropriately Promptly address all operational issues with Management and Staff Ensure Service goals and standards are defined and enforced in all venues Monitor venue environment for cleanliness, appropriate lighting, sound and temperature Assist General Manager with menu design and implement price strategy Assist General Manager with BOH and FOH staff and the day to day operations of the restaurant Monitor all lost and found items, record in Log under lost and found.
Enhancing Revenue / Controlling Costs Execute sales and marketing strategies Assist General Manager with cost control measures to minimize overhead costs Assist General Manager with strategic plans and revenue forecasts Complete weekly GM report as directed Assist General Manager with to monitor / analyze weekly and monthly Cost of Goods Sale and labor reports Assist General Manager to create and implement clearly defined action plans for any budget deficiencies Ensure Point of Sales Data is current and accurate Assist General Manager to establish and monitor prices Assist General Manager with annual operating budget proposal to the President and CFO Attend financial meetings with the President and Managing Partner Assist General Manager with to obtain bids and negotiate service and vendor contracts, and leasehold or capital expenses Facility Maintenance Assist General Manager with all Facility improvements Assist General Manager with health department inspections; ensure “A” grade ratings and compliance with all local and state Health Department regulations Assist General Manager with warranty file and operations manuals on all equipment Guests, Media and Partner Relations Ensure all guest complaints are resolved in a satisfactory manner Regularly communicate with Company Executives and Partners Serve as point of contact and interface with Partner’s Operations Departments Maintain high guest satisfaction through consistently introducing innovative products Present and maintain a professional, charismatic image when interacting with media.
Promote Restaurant Through Social Media Engagement and Digital Marketing Channels Create 3-4 organic posts per week using information provided by the marketing team for one of the following social platforms: Facebook, Instagram & Instagram Stories Share the restaurant’s Facebook posts through its own channels to promote brand awareness.
Post and engage (via “likes, ” “shares, ” and “comments”) with the restaurant’s social media posts Actively engage with customer review sites such as Yelp. Use social media content to promote the restaurant using various digital formats such as posting photos, videos, live stories, digital ads, etc. Administrative and Legal Assist General Manager to ensure all permits and licenses are maintained, up to date and posted, as required by law Monitor compliance with food, health, and fire regulations regarding business operations, wages, food storage, preparation, and storage and liquor Monitor and take measures to minimize potential contractual, safety, and employment liability Assist General Manager with timely filing of general business liability and workers compensation insurance claims Assist General Manager with to work with company accountants during audits of business Assist General Manager to ensure compliance with lease / management agreement requirements Efficiently administer human resources functions and maintain employee records in according with direction from Human Resources Ensure that employees have all required certification validated Respond to all government agency inquiries.
Assist General Manager to manage and monitor all legal issues and claims Openings Assist General Manager to execute Pre-Opening checklist items Assist General Manager with staffing compendium throughout opening Assist General Manager with systems, policies, and procedures for use in recruiting, hiring, training, management, physical plant, inventory, scheduling, cost and operational efficiencies. Assist General Manager to create, oversee, develop, and execute restaurant opening plans QUALIFICATIONS: (INCLUDES EQUIPMENT KNOWLEDGE/USE) Bachelors Degree in Hospitality preferred, but not required.
Prior experience as a Assistant General Manager in a high volume restaurant. Prior experience managing labor and food cost control. Basic computer skills and experience with computer based reservations systems. Knowledge of restaurant health, food safety and liquor regulations. Knowledge of standard operating procedures for managing a high volume restaurant Strong communication, organizational, and supervisory skills Strong coaching and development skills. Strong human relations skills to lead a very diverse team.
Ability to digest complex information and communicate this to all employees. Ability to read and write in English proficiently. Ability to utilize social media to execute marketing strategies Ability to multi-task and manage multiple deadlines and priorities Ability to maintain a flexible schedule, have the stamina and energy to work long hours as needed, in an active, hectic, noisy, and stressful environment Ability to maintain and project a professional, groomed image as the General Manager of a high end restaurant and act as a role model for other staff and supervisors Ability to project a positive and courteous attitude towards guests, staff, service providers, and media Ability to run efficient operations and control labor costs; and deploy strategies to enhance restaurant profits.
Ability to navigate various surfaces and tight spaces in a restaurant environment Possess the physical and mental stamina to work for extended periods of time Physically able to lift and carry heavy trays and equipment as well as delicate china and glassware up to 50 lbs Physically able to walk without assistance on various surfaces for an extended period of time
or her turn an unpleasant event into a positive experience. This role requires juggling many Customers, priorities, communication and follow-up throughout the day. Responsibilities Who Would I Interact With? You will interact daily with Customers, Technicians, Parts Associates, Cashiers, Service Manager, Sales Associates and Managers.
Your day-to-day responsibilities! Setting, confirming and preparing for appointments with customers to expedite their service experience Greeting customers in a timely and friendly manner Providing an exceptional customer experience to drive loyalty Determining vehicle needs based on customer information and a vehicle walk-around Using a consultative selling
process to assist customers in planning for on-going required maintenance of their vehicle Producing repair orders for customers with full transparency including cost and time estimates Communicating frequently with Technicians and Parts Associates to ensure timely completion of work Follow-up with customers on the status of their vehicle, based on how the Customer wants to be informed Setting and achieving targeted sales goals Gaining superior product knowledge to effectively help Customers with service maintenance requirements and warranty information Creating a great vehicle delivery experience for the Customer Following up with Customers to ensure satisfaction How will I know if I am successful?
The performance of a Service Advisor is measured by achieving: Targeted sales goals Targeted Customer Satisfaction Index What are the requirements for this job?
High School diploma or equivalent Proven ability to provide an exceptional customer experience Ability to set and achieve targeted goals Ability to thrive in a fast-paced environment with many priorities Prior sales experience preferred but not required Demonstrated communication and interpersonal skills Organization and follow-up skills Experience and desire to work with technology Valid in-state driver's license and have and maintain an acceptable, safe driving record
is responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Why Planet Fitness? Each of our employees receive: Complimentary Black Card Membership Company Facilitated Training Advancement Opportunities Rewards and Recognition Programs Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service.
Handle all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system. New member sign-up. Take prospective members on tours. Facilitate
needed updates to member’s accounts. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
Assist in maintaining the neatness and cleanliness of the club. Qualifications/Requirements Customer service background preferred. Basic computer proficiency. A passion for fitness and health. Upbeat and positive attitude! Punctuality and reliability is a must. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations. Strong listener with the ability to empathize and problem solve. Demonstrate diplomacy in all interactions
while using appropriate behavior and language. High School diploma/GED equivalent required.
Must be 18 years of age or older. Physical Demands Continual standing and walking during shift. Continual talking in person or on the phone during shift. Must be able to occasionally lift up to 50 lbs. Must be able to frequently bend, reach, and kneel in order to complete cleaning tasks throughout the club. Will occasionally encounter cleaning chemicals during shift. Pay & Benefits Potential of up to three raises per year Great career advancement opportunities Insurance benefits for full time staff 401k benefits based upon eligibility
HR & Recruiting Jobs encompass a range of roles focused on attracting, hiring, and retaining employees within an organization. These positions include recruiters who identify and approach potential candidates, HR generalists managing employee relations and benefits, and specialists in areas like training, compensation, and compliance. A distinctive characteristic of HR jobs is their emphasis on people skills, communication, and a solid understanding of employment law and organizational policies. Whether it's shaping corporate culture or ensuring a diverse and inclusive workplace, HR professionals play a pivotal role in the success and health of a business.
