Location: Hartford, CT
Company: The Metropolitan District Commission
related field; supplemented by a minimum of five (5) years previous experience and/or training that includes personnel administration in a union or corporate environment; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this classification.
Must have a valid driver's license. PREFERRED QUALIFICATIONS : Experience working in a unionized environment preferred. PERTINENT DETAILS : Open posting. District employees and external applicants will be considered. A screening of all applicants will be conducted by the Human Resources Office, which may include referral to an oral panel process. The top rated applicants
will be referred to the Department Head or the designated representative for an interview. The Department Head shall make the final selection. CRITERIA FOR SELECTION : Relevant education, experience, skills, managerial/supervisory ability, and performance aptitudes as reflected in the position's job specification.
The MDC seeks to enhance the diversity of its workforce. People of color, women, veterans and persons with disabilities are strongly encouraged to apply. The selected candidate will undergo an internal background check. EOE/AA/M/F/D/V Job Posted by Applicant Pro
high-quality vehicles, reliable service, and trustworthy advice. As an esteemed member of the Bertera Automotive Group, our dealership is committed to fostering a positive work environment and promoting career growth for our employees. Job Description: As a Service Advisor at Bertera Subaru of Hartford, you will play a crucial role in ensuring the utmost satisfaction of our customers by delivering exceptional service and support.
You will serve as the main point of contact between our customers and our service department, effectively communicating vehicle concerns, diagnostics, and recommended solutions to maximize customer satisfaction and revenue for the dealership. Responsibilities:1.
Greet and welcome customers in a courteous and professional manner, ensuring a positive first impression.2. Initiate and conduct comprehensive consultations with customers to understand their vehicle concerns and maintenance needs.3.
Effectively communicate vehicle issues and recommend appropriate repair and maintenance services to customers, ensuring their understanding of the recommended solutions.4. Provide accurate estimates and timelines for services, keeping customers informed of any changes or delays that may occur.5. Coordinate with the service department to schedule appointments and efficiently manage the workflow.6. Maintain thorough and organized records of customer interactions,
recommendations, repair orders, and invoices.7. Monitor the progress of repairs, communicating updates to customers and addressing any concerns or questions they may have.8.
Uphold a strong knowledge of Subaru vehicles, warranties, and service options to provide accurate information and advice to customers.9. Collaborate closely with technicians and parts personnel to ensure efficient execution of repairs, accurate invoicing, and timely completion of service requests.10. Strive to meet or exceed individual and departmental sales and customer satisfaction targets.11. Continuously enhance knowledge of automotive technology, service procedures, and industry trends to stay ahead.
Qualifications:1. High school diploma or equivalent required; industry-related certifications or diploma preferred.2. Proven experience as a Service Advisor or similar role within the automotive industry.3. Exceptional interpersonal and communication skills, with the ability to actively listen and articulate information effectively.4. Strong customer service orientation, ensuring genuine care and attentiveness towards customer needs.5. Proficient computer skills, including the ability to work with dealership software and systems.6. Detail-oriented with excellent organizational and time management skills to handle multiple customer requests simultaneously.7.
Ability to remain composed under pressure and resolve customer concerns and conflicts in a professional manner.8. A valid driver's license and a clean driving record.9. Familiarity with Subaru vehicles and their maintenance requirements preferred.10. Willingness to work flexible hours, including evenings and weekends, to accommodate customer schedules. Benefits: - Competitive salary within the specified range, commensurate with experience and performance. - Opportunities for career growth and professional development within the Bertera Automotive Group.
- Comprehensive benefits package, including health insurance, dental coverage, and retirement savings options. - Paid time off and vacation days. - Employee discount on vehicles and services. - Positive and supportive working environment. Note: This job description reflects the general details necessary to describe the principal functions of the job identified and shall not be construed as a detailed description of all work requirements that may be inherent in the job.
expectations while working in a collaborative and fast-paced environment. As an Assistant Service Manager, you will play a crucial role in ensuring the smooth day-to-day operations of our service department by providing excellent leadership and support. Job Overview: We are seeking a motivated and organized individual to join our team as an Assistant Service Manager.
The Assistant Service Manager will work closely with the Service Manager to oversee the operations of the service department, ensuring efficiency, customer satisfaction, and profitability. This role requires exceptional multitasking abilities, effective communication skills, and a strong ability to manage and motivate a team.
Responsibilities:1. Assist the Service Manager in planning and organizing daily operations to meet customer demands and achieve department goals and objectives.2.
Foster a positive and productive work environment by leading and motivating the service team, fostering teamwork, and resolving conflicts when necessary.3. Provide excellent customer service by resolving complex issues, handling customer complaints, and ensuring timely and accurate communication.4. Collaborate with the Service Manager to develop and implement strategies to improve service department performance, efficiency, and profitability.5. Monitor service department metrics and key performance indicators (KPIs) to backss
team performance, identify trends, and implement necessary improvements.6.
Train, mentor, and develop service department personnel to enhance their skills, promote career growth, and ensure a high level of expertise within the team.7. Oversee the scheduling and dispatching of service technicians, ensuring efficient allocation of resources to achieve timely completion of jobs.8. Monitor inventory levels, ensure the availability of necessary parts and materials, and process requisitions to minimize downtime and maximize productivity.9. Assist in the development and implementation of service policies, procedures, and standards to ensure compliance with company guidelines and industry regulations.10.
Stay up-to-date with industry trends and advancements in technology, recommending strategies or investments to improve service department operations. Requirements:1. A minimum of [X] years' experience in service management or a related field.2. Strong leadership and interpersonal skills, with the ability to effectively communicate and motivate a diverse team.3. Excellent problem-solving and decision-making abilities, with a focus on finding innovative solutions to customer challenges.4. Exceptional customer service skills and a commitment to ensuring customer satisfaction.5.
Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.6. Proficient in industry-specific software and tools, including [insert relevant software or tools].7. Sound knowledge of industry regulations, safety standards, and best practices.8. Ability to analyze and interpret data to backss service department performance and make data-driven decisions.9. A proven track record of consistently meeting or exceeding targets and goals.10. A degree in [insert relevant field] or equivalent work experience is preferred.
Join our dynamic team and contribute to providing outstanding service experiences to our valued customers. Apply today to be considered for the Assistant Service Manager position.
Danbury, Norwalk or New London as requested to ensure that Girl Scout program opportunities are provided to underserved communities. S/he is responsible for providing quality Girl Scout program experiences according to established guidelines. MAJOR ACCOUNTABILITIES Completes GS101 Training modules online and clearly understands the Girl Scouts Leadership Experience Completes virtual training module to understand requirements pertaining to GSOFCT’s safety measures as implemented due to COVID-19 Delivers community based program to girls in underserved communities to meet the council’s Plan of Achievement goals, objectives and initiatives, including membership goals.
Utilizes computer skills
to deliver virtual and/or hybrid programs via Zoom, Microsoft Teams, and/or Google Classrooms. Helps maintain new and established collaborative relationships with community organizations, schools, agencies and businesses in order to support and enhance community based program opportunities.
Works cooperatively with program partners, volunteers, and council staff. Maintains accurate records pertaining to attendance, incidents, surveys, and other data as required. Promotes additional council Girl Scout opportunities beyond community based program. Assists with the implementation of product sales program in community based programming. As necessary, assists Community Based Program Specialists
in preparing and packaging program materials to deliver community based program curriculum Embraces and enhances a culture that values diversity and reflects the council’s commitment to diversity and inclusion.
Supports and promotes all aspects of Girl Scouting, by serving as a spokesperson for the movement and a voice on girl issues. Other duties as assigned. EDUCATION AND/OR WORK EXPERIENCE : High School Diploma preferred or equivalent experience. Bilingual preferred (English plus one other; Spanish a plus) Basic computer skills with basic/intermediate experience in Zoom, Microsoft Teams, and Google Classrooms. Experience working with youth. Ability to work independently and in a group setting as needed.
Ability to work with a diverse group of staff, volunteers, and girls. Ability to work well with internal and external customers. Strong oral and written communication skills. Knowledge of, or ability to learn, current girl issues and GSUSA programming. ADDITIONAL JOB REQUIREMENTS AND PHYSICAL DEMANDS : Become a registered member and maintain membership in GSUSA. Represent GSOFCT in professional Girl Scout attire. Regional travel required from assigned service center to program sites. Valid Connecticut driver’s license. Reliable transportation with proof of liability coverage of personal vehicle.
Physical ability to lift, carry, push, pull or move objects up to 25 lbs. Sit or stand for long periods of time. Ability to maneuver around an event setting, including set up, facilitation and cleanup. Ability to maintain a flexible schedule. WORK ENVIRONMENT Work in community settings such as schools and community centers. Occasional work in an office environment.
least 21 years old Environmental & Physical Requirements: • While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands and fingers to feel and handle, reach with arms and hands, talk and hear. While performing the duties of this job, the employee may incidentally be required to stoop, kneel and crouch, lift weight or exert a force up to a maximum of 40 pounds• A current valid driver’s license and insurability rating is required.
