Customer service jobs involve assisting customers by providing information, answering questions, and resolving issues with a company's products or services. In this role, employees act as the front line of communication between a business and its clients, ensuring customer satisfaction and loyalty. Characteristics of these positions include strong communication skills, problem-solving abilities, and patience. Customer service representatives must be adept at listening, empathetic to customer concerns, and skilled at offering solutions. They work in various settings, including call centers, retail stores, and online platforms, and their goal is to foster positive experiences to build the company's reputation and customer base.
Engineering jobs encompass a variety of roles focused on designing, developing, and maintaining systems or structures. These positions often require strong problem-solving skills, technical expertise, and a solid foundation in mathematics and science. Engineers typically work in fields such as civil, mechanical, electrical, chemical, or software engineering. The unique characteristic of engineering jobs lies in their blend of creativity and practicality, as engineers innovate while ensuring functionality and safety. With the ongoing advancement of technology, engineering roles are also evolving, demanding continuous learning and adaptation.
by giving back in the communities around the world where we live and work. Nordson Adhesive Dispensing Systems (ADS) sets the global standard in hot melt machines and dispensing, coating, and laminating systems. Manufacturers rely on our equipment for packaging, product assembly and surface treatment applications.
With a leading services and support network, we help our customers worldwide increase manufacturing efficiencies and produce the highest quality products. JOB SUMMARYThe Supplier Quality Engineer is responsible for driving exceptional supplier performance thus creating a world-class supply base that exceeds expectations for the business group and the global Supply Chain team.
Specific focus will be supplier analysis, development activities, technical support, part qualifications, improvement activities, corrective actions, and new product introductions to ensure component parts and assemblies are consistently manufactured in total compliance to specified requirements.
Simultaneously and in conjunction with the Strategic Purchasing Group this position will support the balanced improvement of quality, cost, and service, all while operating within Nordson's Lean manufacturing principals. ESSENTIAL JOB DUTIES & RESPONSIBILITIES Track the supplier's performance indicators, based on their scorecards and rankings, to facilitate and develop the supply base's ability
to consistently meet or exceed our defined expectations. Improve Supplier Quality metrics Routinely provide performance communication to the supply base and internal personnel to ensure the proper use of suppliers based on performance.
Develop the supplier's ability to support Nordson's Lean manufacturing principles and problem avoidance processes through the use of best-in-class quality, delivery, and lead-time performance processes. Drive a systematic problem solving and process improvement approach utilizing Lean Six Sigma principles. Function as a technical liaison between suppliers, engineering, SCM group, business group, and manufacturing sites, to resolve supplier related issues.
Assure supplier's corrective and preventive action plans are developed and executed in compliance with Nordson expectations. Report on the status of corrective actions, as required, to manufacturing, business group and executive management. Perform supplier on-site backssments and assistance visits for supplier selection, to improve supplier performance, and achieve Nordson's balanced improvement objectives. Develop and implement (APQP) Advanced Product Quality Planning for new and existing purchase parts. Review supplier processes, collaborate with suppliers on process improvement, and value enhancement opportunities.
Support and utilize the Strategic Group's activities and direction on supplier development, risk management, reduction, and consolidation. Promote early supplier involvement at project development stages. Support and coordinate with the Business Unit's new product activities and direction to better ensure component manufacturability, more than satisfactory and sustainable quality performance for every component, particularly critical components, during the transition from new product development to production. Perform Supplier Visits & Audits.
NPD and resourcing activities: supplier selection, Create technical drawing review - 1. ) CTQ w/engineering 2. ) discuss expectations w/ supplier 3. ) review supplier capability. Create SAP inspection plans, support part qualification process, resolve QN & obtain supplier CAR Manage Mfg (Internal ZV & ZA) QNs and Customer & Field (External ZF & ZW), CAR's support Manage Supplier Development Watch List; coordinate and run monthly meetings with the suppliers on the watch list Conduct Supplier backssments/Audits Participate in a Development of new suppliers Provide support in Supplier Reduction process Provide support to global purchasing team members on supplier related issues/questions.
Act as a Quality point of contact Other duties as assigned EDUCATION & EXPERIENCE REQUIREMENTEducation: Bachelor's degree in Engineering is required, or related field Experience: 2 -5 years experience in direct supplier relationship management or industrial engineering with supplier interaction required; experience in supplier quality or manufacturing quality role. Experience in Lean Six Sigma techniques and tools strongly preferred; Six Sigma Green Belt strongly preferred PREFERRED SKILLS & ABILITIES Strong communication skills with the ability to communicate effectively at any level Fundamentally sound in all aspects of the function, including: Inspection techniques FAI PPAP Control Plans PFMEA 8D Corrective Action A balanced professional capable of seeing the big picture while managing the details Motivated by results Ability to manage supplier quality related projects and drive to completion with improvement Thrive in a team environment and work well with others as well as independently Ability to understand and communicate engineered drawings and specifications.
Detail-oriented, self-starter with strong organizational skills. Demonstrated ability to develop effective processes and drive results. Ability to work under pressure and to tight deadlines Ability to organize and priorities workloads. Ability to act on own initiative, dealing with unexpected problems that arise Problem solve and handle multiple tasks effectively Proficiency with MS Office applications: Word, Power Point, Excel WORKING CONDITIONS & PHYSICAL DEMANDSOffice environment. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. TRAVEL REQUIREDEstimated 15-30%#LI-KS1#-LI-Onsite Nordson Corporation provides equal employment opportunity to all applicants and employees. No person is to be discriminated against in any aspect of the employment relationship due to race, religion, color, interaction, age, national origin, ancestry, disability, interactionual orientation, gender identity, genetic information, citizenship status, marital status, pregnancy, veteran status or any other status protected by applicable federal, state, or local law.
All employment offers are contingent upon successful completion of our pre-employment drug screening and background/criminal check, consistent with applicable laws. Third party recruiters and agencies should not contact employees of Nordson or its subsidiaries directly. Any resumes sent to a hiring manager or submitted to Nordson employees are considered unsolicited and property of Nordson. Nordson will not pay a placement fee unless the agency or recruiter has a signed contract with Nordson's Human Resources department in advance of submitting a candidate for consideration.
Verbal and written approvals will not be considered a valid contract for service.
Construction or Skilled Trade Jobs encompass a broad range of professions that involve hands-on work and specialized skills to build, maintain, or repair various types of structures and machinery. These jobs typically require technical knowledge, practical experience, and often formal training or apprenticeships. Workers in this field might be carpenters, plumbers, electricians, masons, welders, or HVAC technicians, among others. A key characteristic of these jobs is their focus on manual labor and craftsmanship, with many roles demanding precision, problem-solving, and adherence to safety standards. The construction and skilled trades sector is essential to infrastructure development and maintenance, making it a vital component of the economy.
HR & Recruiting Jobs involve roles dedicated to managing an organization's human resources and talent acquisition processes. The primary focus is finding, attracting, and hiring talent, while also maintaining employee relations, performance management, benefits administration, and compliance with labor laws. Key attributes for these jobs include excellent interpersonal skills, strong communication abilities, the knack for negotiation, and a strategic mindset. HR professionals ensure a positive work environment and cultivate a culture that aligns with the company's goals and values.
Banking jobs refer to employment positions within banks and financial institutions. These roles encompass a variety of functions such as managing finances, providing customer service, analyzing investments, and overseeing loans. Key features of banking jobs include attention to detail, strong numerical ability, understanding of financial regulations, and a focus on customer satisfaction. As the backbone of financial services, banking careers require professionalism, integrity, and often a degree in finance, economics, or a related field. With the advent of digital banking, these roles are also evolving to include tech-savviness and adaptability to changing financial technologies.
Administrative/Clerical jobs encompass a range of positions that provide support to an organization's operations, typically in an office setting. Key characteristics of these roles include handling correspondence, managing files, scheduling appointments, and maintaining databases. Employees in these jobs often serve as the backbone of a company, ensuring smooth internal communication and effective organization of records. Attention to detail, strong organizational skills, and proficiency with office software are quintessential for success in administrative and clerical positions.
Architect/Design jobs encompass a range of career paths focused on planning, designing, and overseeing the construction of buildings, spaces, and environments. These roles require a blend of creativity and technical knowledge, often involving skills in drawing, 3D modeling, and understanding of materials and construction methods. Architects and designers must consider aesthetics, function, safety, and sustainability, tailoring projects to meet the needs of clients and users while adhering to regulatory requirements. These positions often involve collaboration with engineers, contractors, and other stakeholders to ensure that the envisioned designs are feasible and successfully realized.
Architect/Design jobs involve the creation and planning of the aesthetic and functional aspects of buildings and structures. These professionals draft blueprints, choose materials, and oversee construction processes, balancing creativity with technical skill. Key characteristics include a strong sense of design, attention to detail, problem-solving abilities, and the capacity to visualize concepts. They often collaborate with engineers and contractors, ensuring that the final product aligns with clients' requirements while adhering to safety regulations and sustainability practices.
HR & Recruiting Jobs refer to employment positions focused on acquiring, managing, and developing a company's workforce. These roles involve attracting top talent, conducting interviews, managing employee relations, and implementing policies that align with the organization's goals. Key characteristics of these jobs include strong interpersonal skills, strategic thinking, and a knowledge of employment laws. These professionals are integral to shaping a positive work environment and supporting the growth and retention of employees.
Science Jobs are specialized career paths within the field of science that encompass a wide range of disciplines such as biology, chemistry, physics, environmental science, and more. These jobs often require a strong educational foundation and specialized training. Key features of science jobs include a focus on research and development, data analysis, and the practical application of scientific knowledge to solve real-world problems. Additionally, professionals in science jobs are typically engaged in expanding the frontiers of scientific understanding and contributing to technological and medical advancements. These roles can be found in academia, government agencies, private sector research labs, and industrial settings.
HR & Recruiting jobs involve roles related to the management of an organization’s human resources. This encompasses recruiting and hiring new staff, coordinating employee benefits, performance management, training, and ensuring compliance with labor laws. Key features of such jobs include strong interpersonal skills, the ability to handle confidential matters, a strategic approach to workforce planning, and staying abreast of changes in employment legislation. HR professionals shape company culture and are integral in fostering a productive and positive work environment.
Marketing and PR (Public Relations) jobs revolve around promoting businesses, products, or services and managing the relationship between an organization and the public. Key characteristics of these roles include creative campaign planning, audience research, brand messaging, and media interaction. Professionals in this field aim to enhance a company's image, engage customers, and drive sales through various communication strategies and platforms. While marketing focuses on market analysis and product promotion, PR is more concerned with reputation management, crisis communication, and media relations. Both sectors require strong communication skills, adaptability, and an understanding of consumer behavior and media trends.
Sales & Business Development jobs are roles focused on driving business growth by identifying new opportunities, creating customer relationships, and closing deals. These positions often involve market research, networking, and strategy implementation. Key characteristics include strong communication skills, a knack for negotiation, a results-driven mindset, and the ability to work under pressure. Sales roles typically focus on direct revenue generation, while business development emphasizes creating long-term value through partnerships, market expansion, and product development.
Work from Home Jobs are employment opportunities that allow individuals to work remotely from their home environments, leveraging the power of the internet and modern communication technologies. These jobs offer flexibility in work hours, location independence, and the comfort of a personal workspace. Typically found in industries such as tech, customer service, education, and creative fields, they can range from freelance gigs to full-time positions. Key features include virtual meetings, digital collaboration tools, and sometimes the need for self-discipline to manage work-life balance more effectively.
