Customer service jobs involve roles where professionals are dedicated to assisting customers by answering queries, solving problems, and providing information. These positions can range from call center representatives to in-person support staff and may exist across various industries, such as retail, technology, and finance. A key characteristic of customer service jobs is the focus on communication skills, patience, and an ability to resolve conflicts effectively. Employees in these roles often act as the face of a company, striving to ensure satisfactory experiences that contribute to customer retention and loyalty.
You will be the first point of contact for assistance or information regarding eligibility, benefits, authorizations, claims, referrals and/or any other member/provider demands. Lastly, you will assist and advocate for members and/or providers throughout the complaint and appeal process and support members with timely appointment scheduling.
Think you've got what it takes? Job Duties & Responsibilities • Act as a secondary resource to Call Center Representatives in the absence of the Team Lead and responds to escalated calls and triages to management, if necessary • Identify and handle a variety of routine to complex customer or prospect inquiries or requests • Educate members about their
health coverage benefits and services and empowering members/providers by directing them toward available resources for self-help • Meet Senior Member Service Representative performance goals for customer satisfaction, quality, productivity, and all performance metrics • Ensure all HIPAA and state privacy and confidentiality requirements/regulations are adhered to at all times • File complaints and appeals on behalf of members and providers within the regulatory timeframe and in compliance with departmental policies and procedures Skills & Requirements • High school diploma or GED • Minimum of 3 years of customer service, call center, and/or experience within managed care or insurance industry
or • A Bachelor's degree may substitute for two (2) years of the required experience • Being fully vaccinated against COVID-19, including any booster dose(s) of the COVID-19 vaccine recommended by the Centers for Disease Control when eligible, is required for all employees at Texas Children's, unless approved for a medical or religious exemption.
Founded in 1996, Texas Children's Health Plan is the nation's first health maintenance organization (HMO) created just for children. We provide STAR/Medicaid and Children's Health Insurance Program (CHIP) to pregnant women, teens, children and adults in Houston and surrounding areas. Currently, the Health Plan has more than 375,000 members who receive care from our network of more than 1,100 primary care physicians, 3,200 specialists, and 70 hospitals.
Texas Children's Health Plan is also the largest combined STAR/CHIP Managed Care Organization in the Harris County service area. To join our community of 14,000+ dedicated team members, visit texaschildrenspeople. org for career opportunities. You can also learn more about our amazing culture at infinitepassion. org. Texas Children's is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, interactionual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.
Customer service jobs are positions focused on assisting customers by addressing their needs, concerns, and inquiries. Employees in these roles act as the frontline representatives of a company, providing support, troubleshooting problems, and offering information about products or services. Key characteristics of customer service jobs include strong communication skills, patience, problem-solving capabilities, and a passion for delivering a positive customer experience. These roles can be found across various industries and can be conducted in-person, over the phone, or online.
Customer service jobs involve roles where professionals are dedicated to assisting customers by answering queries, solving problems, and providing information. These positions can range from call center representatives to in-person support staff and may exist across various industries, such as retail, technology, and finance. A key characteristic of customer service jobs is the focus on communication skills, patience, and an ability to resolve conflicts effectively. Employees in these roles often act as the face of a company, striving to ensure satisfactory experiences that contribute to customer retention and loyalty.
Customer service jobs involve roles where professionals interact with customers to handle complaints, process orders, and provide information about products and services. These positions can range from front-line support agents to managers overseeing the customer service team. Key characteristics of these jobs include strong communication skills, problem-solving abilities, and a focus on customer satisfaction. Whether working in a call center, retail store, or online support platform, customer service employees are essential in maintaining positive customer relations and enhancing the overall experience with a company.
Customer service jobs involve roles where individuals assist customers by providing information, answering questions, and resolving problems related to products or services. A key feature of these jobs is the focus on enhancing customer satisfaction and fostering positive relationships. Occupants of these positions often need strong communication skills, patience, and problem-solving abilities. They can be found in various sectors like retail, finance, hospitality, and tech. Customer service jobs may include in-person roles, such as a store clerk, or remote positions, like a call center agent. Flexibility and adaptability are also important, as customer service representatives must handle diverse inquiries and sometimes deal with challenging situations.
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yourself on a path for a career-defining skillset, exciting projects, and a well-above-average living! Integrated Global Services, Inc. is seeking Entry Level Field Technicians to join their organization and train to travel to client sites across the country.
and the world. If you are interested in travelling for your work and have no problems with heights or confined spaces, this is an opportunity you need to pursue! Please click " Apply" or email your resume to: xyz X@ Why join the Integrated Global Services team: Competitive Compensation: Start earning from $50,000 - $70,000 in your first year Earn annual compensation for an average of 6 to 8 months of work! Achievable Advancement
Opportunities: See substantial pay increases in only your first few years on the job! Many technicians see a $10,000 increase in pay with each year they work.
Plus, turn this into a long-term opportunity through many achievable opportunities for promotions to management roles. Extensive Benefits Package: Health, 401(k) with Matching, and Supplemental Benefits: Life, Dental, Vision, PTO, Paid Holidays, Employee Discount Programs, and more! Chance to Travel: Get paid to see all the wonderful places that make up North America Plus, occasionally after a job is finished, IGS will present you with the opportunity to stay a few more days as a mini vacation! Exciting Projects: Avoid the boredom
of doing the same thing every day; the projects you'll be working on will always vary from site to site, letting you learn more and use more of your skillset!
Tremendous Training with Valuable Skillset: You are set up for success from day one. You learn the job in a controlled training environment, so when you get out in the field you are 100% prepared. The skills you learn will last an entire career. Job Responsibilities: Sandblast and apply Thermal Spray coatings inside large process equipment such as holding tanks, vessels, and boilers. Maintain the highest level of safety while working in a confined space and wearing full protective equipment such as a full-face respirator, coveralls, and steel-toe boots.
Ability to, and enjoy, traveling in the US and Internationally for extended periods of time. Achieve standardized goals and objectives as established by the management team. Represent IGS in a professional and positive manner in all situations. Must be willing and able to travel 1 - 4 weeks at any given time. Ability to obtain Passport and travel internationally. Other responsibilities as needed. About the company: Integrated Global Services is an international provider of surface protection solutions headquartered in Virginia, USA. We operate operational hubs, subsidiaries, and sales offices around the world to service our global clients.
We have over 30 years of experience helping customers solve metal wastage and reliability problems in mission critical equipment and are an industry leader in the development and application of solutions to corrosion and erosion problems in challenging operating environments. IGS is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, interactionual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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Customer service jobs are positions focused on assisting customers by addressing their inquiries, resolving their issues, and providing information about products or services. These roles are pivotal in shaping customer experiences and can range from call center agents to in-person support representatives. Key characteristics include strong communication skills, patience, problem-solving abilities, and a commitment to delivering high-quality service. Success in this field often requires an empathetic approach and adapts to a variety of customer needs and personalities to ensure satisfaction and loyalty.
production and maximize reservoir value. We optimize well performance through managing well placement in horizontal wells. Partner with the best As an HPump Account Manager you will take ownership for the sales orders for new and existing customers.
Using your knowledge of the market and customers, you will build trusted relationships. Acting as an ambassador for the customer, you will contribute innovative insights that drive new and existing sales opportunities. As an Account Manager - Horizontal Pumps, you will be responsible for: Assisting with the development of short- and long-range sales goals through identifying potential new growth opportunities Contributing to prices and conditions,
and on the basis of predefined contract price frameworks deviating from prices and conditions Handling diverse clients in a region and cooperating with (technical) sales support to realize sales Bringing strategic selling experience to this role and lead the outcome selling approach Fuel your passion To be successful in this role you will: Have Bachelor's degree from an accredited university or college or a high school diploma.
Demonstrate good experience in sales Be a good team player and display good communication and problem-solving skills Be able to coordinate several projects simultaneously Working with us Our people are at the heart of what we do at Baker Hughes. We know we are
better when all of our people are developed, engaged and able to bring their whole authentic selves to work.
We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other. Working for you Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect: Contemporary work-life balance policies and wellbeing activities Comprehensive private medical care options Safety net of life insurance and disability programs Tailored financial programs Additional elected or voluntary benefits About Us With operations in over 120 countries, we provide better solutions for our customers and richer opportunities for our people.
As a leading partner to the energy industry, we're committed to achieving net-zero carbon emissions by 2050 and we're always looking for the right people to help us get there. People who are as passionate as we are about making energy safer, cleaner and more efficient. Join Us Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients?
Come join us and grow with a team of people who will energize and inspire you! About Us: We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward - making it safer, cleaner and more efficient for people and the planet. Join Us: Are you seeking an opportunity to make a real difference in a company that values innovation and progress?
Join us and become part of a team of people who will challenge and inspire you! Let's come together and take energy forward. Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, interaction, interactionual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. PDN-9ae5ed6a-b8bc-4002-b74e-1f9b3390b7bc
to help present the best possible solutions for our partners. Location: #LI-Hybrid About the Role: The Federal Reserve Bank of Dallas is seeking a versatile Treasury Services Call Center Agent II to answer incoming calls from customers to take enrollments for direct deposit of their federal benefit payments, answer general inquiries and questions, troubleshoot problems and provide information.
As the Call Center Agent you will process customer orders, bills and accounts, and applications for service, maintenance and termination. You Will: Provide timely responses to customer inquiries by telephone and/or e-mail in an in- or outbound service center, consistent with service and quality
standards Use a computer and telecommunications technology to communicate with customers, while using a Web-based application to process all calls accurately, professionally, concisely and timely Identify, document, and resolve unique issues in a resourceful and independent manner on behalf of the customer Process off-line work accurately and in a timely manner Actively participate in training and team meetings Comply fully with all applicable Information Security guidelines, and Treasury guidelines and procedures You Have: A high school diploma Two years’ experience in a related job Skill in oral and written communication Skill in customer relations, including the ability to remain
composed and patient Skill in active listening, understanding others, and problem resolution Possesses basic PC skills Possesses excellent time management skills Ability to use discretion and take initiative Ability to work in a team environment Ability to multi-task, learns and retains processes quickly Equivalent education and/or experience may be substituted for any of the above requirements Our Benefits: Our total rewards program offers benefits that are the best fit for you at every stage of your career: Comprehensive healthcare options (Medical, Dental, and Vision) 401K match, and a fully funded pension plan Paid vacation, holidays, and volunteer hours; flexible work environment Generously subsidized public transportation and free parking Annual tuition reimbursement Professional development programs, training and conferences And more… Notes: This position may be filled at various levels based on candidate's qualifications as determined by the department.
This role allows for the employee to work in a hybrid manner with some work conducted onsite at the Federal Reserve work location and some work conducted remotely. Specific schedule details will be discussed during the recruitment process. By federal law, this position requires that you are a U.
S. citizen. The Federal Reserve Bank of Dallas is proud to be an Equal Opportunity Employer that believes in the diversity of our people, ideas and experiences, and we are committed to building an inclusive culture that represents the communities we serve. If you need assistance or an accommodation due to a disability, please notify your Talent Acquisition Consultant. Full Time / Part Time Full time Regular / Temporary Regular Job Exempt (Yes / No) No Job Category Work Shift First (United States of America) The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences. Privacy Notice
Customer service jobs involve assisting customers by providing information, answering questions, and resolving issues with a company's products or services. In this role, employees act as the front line of communication between a business and its clients, ensuring customer satisfaction and loyalty. Characteristics of these positions include strong communication skills, problem-solving abilities, and patience. Customer service representatives must be adept at listening, empathetic to customer concerns, and skilled at offering solutions. They work in various settings, including call centers, retail stores, and online platforms, and their goal is to foster positive experiences to build the company's reputation and customer base.
perform each essential duty satisfactory. The requirements list below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function. Education/Experience: No minimum education required.
High School Graduate preferable. Ability to distinguish different type and size thread protectors, read marking labels. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job the employee is most frequently required to work in outdoor
environment, weather conditions, operate material handling equipment such as forklifts, and perform duties while walking and standing. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Grease from field-grade thread protectors, HOT summer outdoor conditions, direct sun, light rain, cold winter conditions, mud, dirt and dust. You may apply in person: Wellbore Services, LLC 474 E. Windham Ranch Road Goodrich, TX 77335
hourly salary of $16.12 - $17.45/hour, based on qualifications , based on qualifications. Additionally, the city pays all premiums for our employees' dental, long-term disability protection, and life insurance plus the majority portion of the medical premium for employees and their dependents.
We also offer a retirement plan through the Texas Municipal Retirement System (TMRS) with a 2:1 employer match, life insurance, disability, access to the city's recreation fitness center, employee assistance program, educational assistance, 11 paid holidays and 2 designated paid holidays, paid vacation, sick leave , and an active wellness program focusing on physical, mental, and financial health.
ABOUT THE CITY OF PEARLAND The City of Pearland has received a Top Workplaces of 2023 USA award from Energage, a leading research firm that specializes in employee engagement and workplace culture each year across the United States.
Pearland is one of the fastest growing cities in Texas due to affordable housing, outstanding schools, safe neighborhoods , and superb quality of life. Ranked as one of the top ten safest cities in Texas , Pearland residents know their families are safe and secure in the community and surrounding areas. Our close proximity to Houston, just a short 20-minute drive to downtown, allows residents to experience all the city has to offer including professional sports,
world-class cultural amenities, and recreation. Employees of the City of Pearland use multi-directional communication and cross-functional teams to promote a greater understanding of the organization by employees at all levels.
We have created a culture of continuous learning that encourages and supports employee development and growth. Our work environment is one where innovation is not only supported but encouraged. A DAY IN THE LIFE AS A PERMIT TECHNICIAN Job Summary The purpose of this class within the organization is to assist customers regarding building permits, Code Enforcement complaints, payment processing, and more. This class works under close to general supervision according to set procedures but determines how or when to complete tasks.
Essential Functions Assists customers at the counter; receives and processes applications; creates permits by entering applications with backup information; takes payments and prints out permits. Answers the phone; answers questions regarding permits and inspections; takes payments over the phone. Schedules inspections for homeowners, health related permits and change of occupancy permits. Follows up with customers regarding permit application statuses. Processes applications submitted online; processes faxed applications; updates COI and licenses from contractors.
Answers emails and return phone calls from residents, contractors, and co-workers; answers questions from inspectors and sends inspections to Center Point. Opens the office by unlocking doors and setting up the cash drawer; counts the cash drawer and creates the deposit. For detailed additional information about this position, please review the attached job description. Requirements Minimum Education and Experience Requirements: Requires High School graduation or GED equivalent. Requires six (6) months customer service or closely related experience.
Special Certifications and Licenses: Valid Texas Driver's License. Job Posted by Applicant Pro
Fortune 1000 company), we realize we are only as strong as our dedicated team. Selling millions of industrial products to all types of customers takes special skill and that's where you come in. Why join us? Applied is listed as one of the World’s Best Employers by Forbes for 2021.
We are #8 in the top 50 Industrial Distributors for 2022 and we have earned the Outstanding Employer Support award from the US Navy, and we are a GSA approved vendor. You'll receive rewards and resources to fulfill you both professionally and personally. In addition to competitive pay including bonus opportunities, and all the benefits you’d expect from an industry leader ( 401K, insurance, time off, employee
assistance, etc. ) you will also enjoy: A LASTING CAREER – Career paths are available in sales, operations, or management throughout the country. Professional development, training and tuition reimbursement.
Team oriented company culture where it’s called work for a reason but have fun in the process. Customers can hear that in your voice. Join a local team with company backing. Great work / life balance. What you’ll do: In our fast-paced team environment, you will collaborate with our customers and sales team to find products and services, solve customer needs, and build ongoing business relationships. Manage and lead / participate in day-to-day service center operations. This position
reports directly to our General Manager. Hire, train, and develop service center personnel Manage internal service center operations to meet/exceed P&L objectives including inventory, AR / DSO, AP Meet customer and shipment metrics including time to fill, expediting orders, and quoting Review and complete monthly reports as well as overseeing petty cash balancing Ensure that customer relations are maintained at a high level Use key metrics to evaluate and recommend best practices for operations Qualifications: Build a team.
Your mission is to meet / exceed sales and profit goals by developing a productive, positive environment where associates want to succeed and grow personally and as a team.
2+ years sales or customer service leadership experience in a business-to-business transactional environment. Supervisory/management experience preferred High school diploma or GED Written and verbal communication skills, including English grammar Computer skills. ERP / SAP experience a plus Understanding of financial and accounting concepts preferred Industrial sales / distribution experience a plus Apply now for immediate consideration. We look forward to learning about you! Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies.
Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise. We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, gender, interactionual orientation, gender identity, age, disability, protected veteran status, marital status, medical condition or any other characteristic protected by law.
If you need accommodation for any part of the employment process because of a disability, please send an email to xyz X@ or call 216-426-xyz X to let us know the nature of your request.
