verbally and written with customers/co-workers over the phone and in person. ÿ General Physical demands involve the ability to stand, walk, sit, lift, carry, push, climb ladders/stairs, stoop/bend, crouch/squatt, reach, grasp with hands to use machines-tools-equipment-work aids, and tolerate exposure to varying temperatures/conditions inside and outside.
On the job training involves customer service orientation, interactive computer program, and hands-on practice. How to Click on the link to apply through Zapid Hire. PI763b1d93d For more details: jobs-search. org/education_newcastle-c443925/customer-service-rep-newcastle_i1970367371
career development. Summary As a Provider Portal Helpdesk- OK at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges.
Here are the details on this position. Your role in our mission This is an important position in Gainwell’s commitment to helping clients deliver better health and human services outcomes. Provide knowledgeable responses to basic client questions; elevate more complex cases to appropriate staff
as needed Put your skills to work to solve client problems, update account history and follow up with clients to confirm their inquiry or request is resolved Adhere to the client’s SLAs and consistently meet production targets Collaborate with team members, management and clients to resolve client inquiries; cross-train new resources in customer service processes Process client inquiries more efficiently and effectively by reviewing and recommending changes to procedures and workflow What we're looking for 2 or more years of customer service experience in any industry Knowledge of basic help desk software, computer software and Microsoft Office applications Strong problem-solving skills to bring
inquiries to effective resolution Strong customer service skills with an emphasis on written and oral communication to respond to inquiries professionally Ability to understand your role on a team and identify the correct stakeholders to consult to resolve client inquiries What you should expect in this role Hours are 8 am-5 am, Monday through Friday.
Initial onsite training (4-6 weeks) and quarterly onsite meetings (1-2 days) will be held at our office, located in OKC, otherwise this will be a Hybrid work environment. Competitive Salary will be based on experience and knowledge of Medicaid services. Hybrid position. #LI-HYBRID #LI-JW1 The pay range for this position is $27,200.00 - $38,900.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors.
Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits , and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.
We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is committed to a diverse, equitable, and inclusive workplace. We are proud to be an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), interactionual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
We celebrate diversity and are dedicated to creating an inclusive environment for all employees. For more details: jobs-search. org/technology_oklahoma-city-c443983/provider-portal-helpdesk-ok-oklahoma-city_i1970658336
solutions to transform the health of Oklahomans. At Oklahoma Complete Health, we are community advocates and change-makers in search of an inclusive culture grounded by our commitment to work-life balance, competitive compensation, and continuous career development.
Join us and be a part of a collaborative, growing network of innovative thinkers delivering solutions at the local level. Must reside in Oklahoma Position Purpose: Serves as the first-line advocate that focuses on resolving inquiries, issues, or concerns for members and/or providers. Leverages a variety of communication channels to provide members and/or providers with timely, accurate, and personalized support on routine
complaints. Receives and responds to routine member and/or provider inquiries, requests and/or concerns in an accurate and timely manner. Mitigates and prevents complaints from being escalated to resolve in initial contact.
Serves as the front-line resolution advocate on various member and/or provider inquiries, requests, or concerns. Resolves basic problems by communicating the requested information regarding the backssment of the member or provider needs, understanding the cause, and determining if problems need to be routed to other departments for further resolution. Maintains performance and quality standards based on established contact center metrics. Provides customer service
in a high pace contact center environment over the phone, via live chats and emails.
Documents all member or provider information and communications for quality and performance tracking through the Customer Relationship Management (CRM) applications. Remains up-to-date and adheres to quality standards, regulation, and all other policies to ensure quality, consistency, and compliance. Performs other duties as assigned. Complies with all policies and standards. Education/Experience: Requires a High School diploma or GED. Entry-level position typically requiring little or no previous experience. Experience interacting and multitasking using multiple systems and programs simultaneously preferred.
Our Comprehensive Benefits Package: Flexible work solutions including remote options, hybrid work schedules and dress flexibility, Competitive pay, Paid time off including holidays, Health insurance coverage for you and your dependents, 401(k) and stock purchase plans, Tuition reimbursement and best-in-class training and development. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, interactionual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
For more details: jobs-search. org/legal_oklahoma-city-c443983/customer-service-advocate-i-oklahoma-city_i1969875897
(CSA) scores.
Basic Purpose: The Fleet Sales Support Customer Service Representative (Fleet Sales Support CSR) provides the best possible customer service for members, vendors, and other affiliated business through inbound and outbound phone calls.
They ensure Fleets are submitted and maintained properly in our systems. Responsibilities: Provide the best possible customer service for members, vendors, and other affiliated business through inbound and outbound phone calls Ensure Fleets are submitted and maintained properly Follow scripts provided by TVC to ensure professional and consistent dialog to our members Professionally discuss membership options with prospective members,
prospective fleets, & sales associates Properly complete various forms of paperwork and reporting Answer the member’s/associates/fleet questions promptly, accurately, and professionally Process billing/support for Fleets assigned to her Input new members to a Fleet account assigned to her Take Customer Service calls as needed Have above average knowledge of memberships and benefits Have above average knowledge of computer system Check emails throughout the day and respond as necessary to information sent by managers and supervisors Precisely note all details into the computer system (i.
e. matrix & salesforce) Maintain proper records of attendance by correctly using HRIS. Maintain above
average knowledge of memberships and benefits Serve as a resource for questions from sales associates All other duties as assigned and required Education and Experience: Education High School Diploma (or GED) Required Licenses, Certificates, Credentials, and Other Requirements Must be able to type at least 50 WPM Must be able to operate a computer, use the internet and be familiar with 10-key Skills and Physical Demands: Skills Excellent verbal and written (both typed and handwritten) communication Highly self-motivated and results oriented Ability to perform in a high-energy, dynamic and team-oriented environment Strong phone presence and ability to handle a high volume of calls Ability to collaborate with fellow co-workers Physical Requirements Some travel required.
While performing the duties of this position, the employee may be required to: Stand, walk, sit for long periods of time, use hands/wrists/fingers for extended periods of typing, use hands/wrists/fingers to handle or feel objects, reach with hands and arms, climb stairs and/or ladders, maintain balance, stoop, kneel, crouch or crawl, talk or hear, read. The employee may occasionally be required to lift and/or move objects up to 25 pounds. Specific vision abilities may include close vision, distance vision, color vision, depth perception and the ability to adjust focus.
Environmental Position will be assigned to an office work environment Employee will be exposed to weather conditions prevalent at the time (including occasional visits to field work sites, if applicable). The noise level in the work environment is usually moderate. Schedule Monday through Friday 8am -5pm CST or as assigned by supervisor/manager. Location The location assignment is remote. This location is subject to change and/or the position may be required to operate in additional locations. Job Function(s): Corporate Love’s Travel Stops is the nation’s industry-leading travel stop network.
For 60 years, we’ve provided customers with highway hospitality and “Clean Places, Friendly Faces. ” We’re passionate about serving professional truck drivers and casual motorists with clean, modern facilities stocked with fuel, food and supplies. We offer meals from popular restaurant chains, fresh coffee, clean restrooms, showers and everything needed to get customers back on the road quickly. The Love’s Family of Companies includes: Gemini Motor Transport, one of the industry’s safest trucking fleets.
Speedco and Love’s Truck Care, the largest oil change and preventive maintenance and total truck care network. Musket, a rapidly growing, Houston-based commodities supplier and trader. Trillium, a Houston-based alternative fuels expert. TVC Pro-driver, a commercial driver’s license (CDL) protection subscription service.
84% of our managers are internal promotions. Location Requirements: Must reside within driving distance of our Fort Smith, AR location. You will be working onsite at 4600 Towson Ave #275, Fort Smith, AR 72901. Foundever supports i Phone/ Android devices.
For an optimal experience in the application process and to ensure your security, please install the latest updates on your mobile device. A fantastic opportunity for you. The primary function of the role is to be the first point of contact for clients and deliver professional and high-quality customer service. This could include dealing with customers, clients, or third-party contacts and complaints. You will be empowered to take initiative,
as well as follow established procedures, processes and systems to provide a resolution for the customer. Work with Us and You'll Enjoy: An award-winning culture built on 35+ years of industry-leading experience and a commitment to improving the employee experience.
Whether you are onsite (location) or working from home, depends on the results of your backssment and interview. You will thrive using your compassion skills to help customers, while our paid training and benefits help you prioritize your financial, physical and mental well-being to give you a sense of purpose in your role. Core Responsibilities: Handle inbound service calls Drive customer satisfaction through voice, chat,
and/or email communications Navigate through multiple systems and tools Ongoing training and skill development Qualifications: Strong communication skills, including the ability to navigate between screens while assisting customers Problem-solver with a can-do attitude Eager to advance your career with a reliable company Enjoy working independently and with a team Must be 18+ years of age High school diploma (or GED equivalent) Must pass a background check Location Requirements: Must reside within driving distance of our Fort Smith, AR location.
You will be working onsite at 4600 Towson Ave #275, Fort Smith, AR 72901. Benefits: Pay: $17.00/hr Paid Professional Training: $15/hr Medical, Dental, Vision and Wellness Benefits Employee Assistance Program (EAP) 401K retirement plan with company match Employee discounts Referral bonuses Internal Mobility (84% of our managers are promoted within) About Foundever Foundever is a global leader in the customer experience (CX) industry.
With 170,000 associates across the globe, we're the team behind the best experiences for 750+ of the world's leading brands, from Fortune 500 companies to local startups. We know every action taken, no matter how small, has a significant impact. Our employees savor the small moments and celebrate the big wins with our clients and with each other.
Supporting +9 million customer conversations every day in +60 languages across 45 countries, Foundever combines innovative thinking and digital solutions - including self-service, artificial intelligence (AI), and data-driven analytics - with the expertise and empathy of our employees to Create Connection. Value Conversation. Get to know us at and connect with us on Facebook, Linked In and Twitter. EEO Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, interaction, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, interactionual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law.
The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.
and Accident Indemnity Plans Employer paid Basic Life and AD&D Insurance Employer paid Long-Term Disability Insurance Flexible Spending Accounts- Medical and Dependent Care Tuition/ Educational Assistance Employee Perks and Discounts Communication Federal Credit Union has proudly served its' members for over 80 years and was ranked the #1 Credit Union in Oklahoma by Forbes for 2020-2021.
We are committed to our local communities, providing financial education, and supporting local organizations. We are passionate about the credit union philosophy of " People Helping People" and empower our team members to deliver on that promise. Working at CFCU means working alongside a diverse
group of financial professionals to create exceptional member experiences. Our culture encourages trust, collaboration, and communication enabling each of our employees to have a meaningful impact on our organization and in the communities we serve.
As a Member Service Representative, you will deliver exceptional member experiences by providing prompt, efficient and courteous member service and process accurate teller transactions. You will cross-sell credit union products and services in alignment with members' financial needs and the strategic goals of the credit union. The MSR also serves as a front-line contact for most member dealings at the credit union. Who You Are: A good listener
with a strong desire to help people. A collaborative individual with excellent intrapersonal and communication skills.
Able to process transactions and requests accurately. Able to handle multiple tasks in a fast-paced environment. Take initiative to accomplish tasks and embrace new opportunities. Able to handle confidential information. What You'll Do Accurately process teller transactions, including deposits, withdrawals, and loan payments. Serve as the front-line contact for, and build relationships with, Communication Federal Credit Union members. Understand and cross-sell CFCU products and services. Achieve individual and branch goals for member experience, transaction accuracy, and product cross-sells.
Adhere to all CFCU policies and procedures. Perform other job-related duties as assigned. Work Schedule: Monday Friday and rotating Saturdays Education and Qualifications High school diploma or G. E. D. One year experience in a financial institution or retail customer sales/service environment required. Prior cash-handling experience preferred. Job Posted by Applicant Pro
and Accident Indemnity Plans Employer paid Basic Life and AD&D Insurance Employer paid Long-Term Disability Insurance Flexible Spending Accounts- Medical and Dependent Care Tuition/ Educational Assistance Employee Perks and Discounts Communication Federal Credit Union has proudly served its' members for over 80 years and was ranked the #1 Credit Union in Oklahoma by Forbes for 2020-2021.
We are committed to our local communities, providing financial education, and supporting local organizations. We are passionate about the credit union philosophy of " People Helping People" and empower our team members to deliver on that promise. Working at CFCU means working alongside a diverse
group of financial professionals to create exceptional member experiences. Our culture encourages trust, collaboration, and communication enabling each of our employees to have a meaningful impact on our organization and in the communities we serve.
As a Member Service Representative, you will deliver exceptional member experiences by providing prompt, efficient and courteous member service and process accurate teller transactions. You will cross-sell credit union products and services in alignment with members' financial needs and the strategic goals of the credit union. The MSR also serves as a front-line contact for most member dealings at the credit union. Who You Are: A good listener
with a strong desire to help people. A collaborative individual with excellent intrapersonal and communication skills.
Able to process transactions and requests accurately. Able to handle multiple tasks in a fast-paced environment. Take initiative to accomplish tasks and embrace new opportunities. Able to handle confidential information. What You'll Do Accurately process teller transactions, including deposits, withdrawals, and loan payments. Serve as the front-line contact for, and build relationships with, Communication Federal Credit Union members. Understand and cross-sell CFCU products and services. Achieve individual and branch goals for member experience, transaction accuracy, and product cross-sells.
Adhere to all CFCU policies and procedures. Perform other job-related duties as assigned. Work Schedule: Monday Friday and rotating Saturdays Education and Qualifications High school diploma or G. E. D. One year experience in a financial institution or retail customer sales/service environment required. Prior cash-handling experience preferred. Job Posted by Applicant Pro
you to deliver excellent customer service acting as a key liaison between our customers and our company by assisting with general inquiries regarding but not limited to: pricing, products, availability of inventory, delivery schedules, orders confirmations, and invoicing and collections.
To be a successful Cosentino CSR you need to focus on helping both external and internal customers by communicating in a patient, empathetic, passionate manner. Our Customer Service Representatives always put themselves in our customer’s shoes and advocate for them when necessary. As a Customer Services Representative, you will be handling different responsibilities: • Responsible for developing and maintaining
customer relationships by overseeing different operative responsibilities. • Processing, monitoring, and following up on customer purchasing orders. • Ensuring effective service and administrative support to customers by providing material delivery information and following up on the order status, informing actively customers and the sales team in case of discrepancies.
• Providing information to customers about material lead times, product availability, and pricing through efficient, prompt, and friendly communication with the aim of maintaining excellent customer service. • Creation of invoices and corrections, if necessary, as well as returns of material. • Scheduling visits to the
showroom, leading material views & reservation of specific material.
• Solving customer issues from order to delivery and maintaining customer account receivables. • Providing customer support over the phone, face-to-face, and via email. • Performing analysis in SAP as requested by General Manager, Operations Manager, or the sales/promotion force. • Managing and maintaining the showroom; this includes ordering and stocking supplies needed, maintaining equipment, and placing marketing materials. • Logging attending to daily visitors and events, recording each visitor/event into Salesforce. • Support the sales team by, preparing sample shipments for customers and end-users, checking stock of materials when requested, as well as highlighting any stock issues that may arise to help them achieve and exceed sales targets.
• Other tasks upon request of the manager. What you need to succeed Professional Experience Required • 3+ years of experience in Customer Service. • 2+ years of experience with invoicing and order entry. Desired: • Customer Service experience in construction, manufacturing, distribution, or related industry experience Knowledge Required: • Computer literacy to a relatively high standard: outlook, excel, word. Desired: • Use of SAP, ERP, or order system Academical Background Required: • High School Diploma/GED Desired: • College degree What we do offer You will join a company: • With an international mindset and presence in 100+ countries.
• With an amazing growth story, sustained by extraordinary innovation with products such as Silestone®, Dekton®, and Sensa by Cosentino®. • In which you will be able to demonstrate your great sales set skills and grow your career in a challenging project. About Cosentino At COSENTINO, our purpose is to inspire people through innovative and sustainable spaces. We are the world-leading producer of architectural and decorative surfaces.
Our products are designed to provide innovative and functional solutions for either home or business spaces, such as Kitchen and Bath worktops, outdoor open spaces, facades, etc. Innovation, sustainability, functionality, and beauty describe our value proposition to the different market stakeholders and end Clients. With a presence in more than 100 Countries and 5 continents, our business keeps growing consistently in all geographies and career opportunities for Talented people like you. Cosentino is an Equal Opportunity Employer/Affirmative Action Employer and Prohibits Discrimination and Harassment of Any Kind: Cosentino is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.
All employment decisions at Cosentino are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social, or ethnic origin, interaction (including pregnancy), age, physical, mental or sensory disability, HIV Status, interactionual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.
Cosentino will not tolerate discrimination or harassment based on any of these characteristics. ” If you are an individual or veteran with a disability who requires any type of accommodation, please contact the People Department at (786) 686-xyz X or at our email address: xyz X@
Car Sales and Credit Customer Service Representative your job will be to assist our customers from start to finish as they select their next vehicle. Your responsibilities will include: Building and Maintaining Open, Honest, and Timely Communication with our Customers whether via Phone, Text, E-mail, or In-Person Demonstrate Excellent Phone Skills Assist Customers with the Application and Qualification Processes Communicate to Customers the Requirements to Purchase a Vehicle with Regal Car Sales and Credit Maintain Your Active Customer Database within our Company-Wide CRM Software Attend to Your Own Follow-Ups, Schedule Customer Appointments, and Respond to Electronic Leads as Needed.
Demonstrate Excellent Face-to-Face Communication Skills Maintain Paperwork as Necessary for Customers Maintain a Good Driving Record BENEFITS: Medical and Health Savings Account with Company Match Dental and Vision Plan Options 401K Plan with Company Match up to 6% Company Paid $10,000 Life Insurance Policy AFLAC Supplemental Insurance Options Vehicle Purchase Plan Tuition Assistance ADDITIONAL REQUIREMENTS: Must have a VALID State Driver's License and a Good Driving Record Must be Willing to Work a 40 Hour Work-Week No experience required.
If you are interested in this position, apply online at , or go to 4200 N. Harrison St. Shawnee, OK 74804 to apply in person. Job Posted by Applicant Pro
and Accident Indemnity Plans Employer paid Basic Life and AD&D Insurance Employer paid Long-Term Disability Insurance Flexible Spending Accounts- Medical and Dependent Care Tuition/ Educational Assistance Employee Perks and Discounts Communication Federal Credit Union has proudly served its' members for over 80 years and was ranked the #1 Credit Union in Oklahoma by Forbes for 2020-2021.
We are committed to our local communities, providing financial education, and supporting local organizations. We are passionate about the credit union philosophy of " People Helping People" and empower our team members to deliver on that promise. Working at CFCU means working alongside a diverse
group of financial professionals to create exceptional member experiences. Our culture encourages trust, collaboration, and communication enabling each of our employees to have a meaningful impact on our organization and in the communities we serve.
As a Member Service Representative, you will deliver exceptional member experiences by providing prompt, efficient and courteous member service and process accurate teller transactions. You will cross-sell credit union products and services in alignment with members' financial needs and the strategic goals of the credit union. The MSR also serves as a front-line contact for most member dealings at the credit union. Who You Are: A good listener
with a strong desire to help people. A collaborative individual with excellent intrapersonal and communication skills.
Able to process transactions and requests accurately. Able to handle multiple tasks in a fast-paced environment. Take initiative to accomplish tasks and embrace new opportunities. Able to handle confidential information. What You'll Do Accurately process teller transactions, including deposits, withdrawals, and loan payments. Serve as the front-line contact for, and build relationships with, Communication Federal Credit Union members. Understand and cross-sell CFCU products and services. Achieve individual and branch goals for member experience, transaction accuracy, and product cross-sells.
Adhere to all CFCU policies and procedures. Perform other job-related duties as assigned. Work Schedule: Monday Friday and rotating Saturdays Education and Qualifications High school diploma or G. E. D. One year experience in a financial institution or retail customer sales/service environment required. Prior cash-handling experience preferred. Job Posted by Applicant Pro
Customer service jobs involve roles where professionals engage with customers to provide assistance, resolve issues, and ensure a satisfying experience with the company's products or services. These jobs require excellent communication, empathy, and problem-solving skills. They often include handling inquiries, offering support, managing complaints, and providing information. Customer service can be conducted through various channels such as in-person, over the phone, via email, or through live chat. The role is crucial for maintaining customer satisfaction and loyalty, and can significantly impact a company's reputation and success.
Customer service jobs involve roles where professionals interact with customers to handle complaints, process orders, and provide information about products and services. These positions can range from front-line support agents to managers overseeing the customer service team. Key characteristics of these jobs include strong communication skills, problem-solving abilities, and a focus on customer satisfaction. Whether working in a call center, retail store, or online support platform, customer service employees are essential in maintaining positive customer relations and enhancing the overall experience with a company.
Customer service jobs involve assisting customers by providing information, answering questions, and resolving issues with a company's products or services. In this role, employees act as the front line of communication between a business and its clients, ensuring customer satisfaction and loyalty. Characteristics of these positions include strong communication skills, problem-solving abilities, and patience. Customer service representatives must be adept at listening, empathetic to customer concerns, and skilled at offering solutions. They work in various settings, including call centers, retail stores, and online platforms, and their goal is to foster positive experiences to build the company's reputation and customer base.
Customer service jobs are positions focused on assisting customers by addressing their inquiries, resolving their issues, and providing information about products or services. These roles are pivotal in shaping customer experiences and can range from call center agents to in-person support representatives. Key characteristics include strong communication skills, patience, problem-solving abilities, and a commitment to delivering high-quality service. Success in this field often requires an empathetic approach and adapts to a variety of customer needs and personalities to ensure satisfaction and loyalty.
Customer service jobs are positions focused on assisting customers by providing information, resolving issues, and ensuring a satisfactory experience with a product or service. Characteristics of these roles include strong communication skills, patience, problem-solving abilities, and a deep knowledge of the company's offerings. Customer service representatives often serve as the bridge between a business and its clients, working through various channels such as phone, email, social media, or in-person interactions. The overall goal is to foster positive relationships and maintain customer loyalty.
