services for automotive F&I-related, voluntary protection products such as VSC, Appearance, Tire & Wheel, Key Replacement, GAP and Theft-deterrent protection. We process and adjust claims for these contracts within programs that are underwritten by only Excellent (A- or better) rated Insurance Carriers.
As a rapidly growing automotive F&I product provider with over 30 years of continuous operation in the Automotive F&I space, our operating partners include seasoned Insurance Agents, national Lenders and their client Automotive Dealers. Job Description: We have a great opportunity open within Wise F&I's Contract Administration department, the CSR-Cancellation Specialist role and would
love to have you fill it. The CSR, Cancellations is responsible for processing all inbound contract cancellation requests as well as contract data entry and scanning, along with other duties as assigned.
Working at a sit/stand desk with dual monitors, using our contract administration system and Outlook, this role processes requests that come in via fax, email or phone call and ensure accurate processes are executed to help meet cycle time and customer service targets. This position can be a springboard to higher level roles within the company that include increased responsibilities and compensation over time with a proven performance track record. We have many examples in the business
currently of just that. The ideal candidate is a team player, possesses strong customer service abilities with great typing skills and is a recent college graduate; or, someone with a few years of administrative/customer service experience working in an automotive dealership, repair facility or the insurance industry that wants to take the next step in their career.
Job Responsibilities / Tasks include: Receiving and Processing Correspondence - both hard copy and electronic Data-Entry (tab key) of Contracts Scanning and Indexing of Contract Forms Processing Contract Cancellations General Administrative Duties Required Skills and Experience: College Courses or College Degree is preferred 1 year Customer Service experience / Automotive and or administrative experience a plus 40+ words/minute typing skills Microsoft Office familiarity including Access and Outlook Proactive (can-do) attitude Aptitude and Desire for Learning Self-motivated & Goal Oriented Team-based focus Commitment to Excellence Bilingual skills - Fluent in Spanish is a plus Benefits: Competitive Hourly Wage (40 hrs/week) Annual Performance Evaluation w/ Compensation Review Opportunity for Advancement Bright, Modern Workspace 9 Paid Holidays (per year) Paid Vacation Days (after 2 months) 401K Retirement Plan (100% company match up to 4% of income) Insurance - paid benefits include Health, AD&D, Life and L/T Disability Voluntary benefits include Dental, Vision, Supplemental Life & Short-Term Disability Convenient suburban location near intersection of I-270 and I-44 in southwest St.
Louis County. We are an Equal Opportunity Employer.
Medical/Vision/Dental and more! No cost e Care visits Employer-provided mental health services for employees and eligible family members Retirement with employer match up to 5% Tuition discounts and reimbursement available for continuing your education Cox Health Fitness Center and Child Care discounts Job Summary As a Medical Assistant at Cox Health Mountain Grove, you will play a crucial role in the day-to-day operations of our clinic.
Enjoy having weekends off with a consistent, Monday through Friday, 8:00 a. m. to 5:00 p. m. schedule that allows you to work closely with highly-rated healthcare professionals, performing both administrative and clinical duties. Administrative duties
may include scheduling appointments and maintaining medical records. Clinical duties are performed under the direction and support of clinic providers and may include taking and recording vital signs and medical histories, preparing patients for examination, and drawing blood.
Job Requirements Education Required: Graduated from a formal MA training program that included pharmacology class, anatomy/physiology, the basics of medication administration, and completion of a clinical externship, OR graduated with an accredited Licensed Practical Nurse Diploma. Experience Required: 1 year primary care experience Preferred: Previous experience in health care setting, particularly in an ambulatory
clinic setting. Previous experience in work that involved direct contact with people.
Skills Excellent verbal and written communication skills. Able to work independently and collaboratively in a team. Carry out delegated tasks as directed by supervisors or with provider oversite. Proficient Computer skills Licensure/Certification/Registration Required: Certification from a program recognized by Cox Health - CMA (AAMA – American Association of Medical Assistants) OR RMA (AMT – American Medical Technologist, or American Association of Medical Personnel) OR NCMA (NCCT - National Center for Competency Testing), CCMA (NHA - National Healthcareer Association), NRCMA (NAHP- National Association for Health Professionals ), OR LPN.
Must obtain American Heart Association BLS within 90 days of hire. For more details: jobs-search. org/ma-iii_springfield-c437653/ma-iii-lpn-float-pool-springfield_i1970103291
services for automotive F&I-related, voluntary protection products such as VSC, Appearance, Tire & Wheel, Key Replacement, GAP and Theft-deterrent protection. We process and adjust claims for these contracts within programs that are underwritten by only Excellent (A- or better) rated Insurance Carriers.
As a rapidly growing automotive F&I product provider with over 30 years of continuous operation in the Automotive F&I space, our operating partners include seasoned Insurance Agents, national Lenders and their client Automotive Dealers. Job Description: Are you ready for an exciting opportunity within Wise F&I's Client Services team, supporting the Client Relations, Sales team and our
partners? In this role you will be responsible for administrative functions such as establishing new partners in the appropriate systems, ensuring complete and accurate information along with processing inbound client supply requests for sales and marketing items, and other support functions for the Client Services team.
This is a great role to join the team and learn about our key business requirements, processes and partners to launch your career with Wise F&I. The ideal candidate will bring strong customer service experience, a willingness to learn and grow with a positive attitude, supply / inventory experience and/or automotive experience. The successful candidate will enjoy splitting
their daily work between processing new partner set-ups in the systems ensuring accurate and complete information, along with processing outbound supply fulfillment orders, and other support functions as needed for the Client Services team.
Job Responsibilities / Tasks include: Accurately establish all dealer and agent system setup and configuration Send internal & external notifications for new set-ups and account changes Properly document all interaction in the applicable systems Timely and accurate process Supply / Order Fulfillment to Client Agents/Dealers utilizing online tools and shipping resources Basic Form/Brochure Inventory Supply Management, including keeping accurate up to date inventory and shipping logs Working with supply vendors to order and maintain ample supply stock General Administrative Duties including supporting mail processing and handling, claims and business letter processing, other general administrative and support tasks as needed Required Skills and Experience: 1 + year Customer Service / Administrative Experience Minimum 2+ years of college with Associates Degree Microsoft Office familiarity including Word and Outlook Supply or Inventory management experience / Shipping/Mail applications and systems Self-motivated & goal oriented Team-based focus Outstanding verbal and written communication skills Must be able to lift up to 30lbs.
The following are a plus but not required: Bachelor's Degree (4+ yrs of college) Customer Relationship Management Experience Bilingual skills - Fluent in Spanish Benefits: Competitive Hourly Wage (40 hrs/week) Annual Performance Evaluation w/ Compensation Review Opportunity for Advancement Bright, Modern Workspaces 9 Paid Holidays (per year) Paid Vacation Days (after 2 months) 401K Retirement Plan (100% company match up to 4% of income with immediate vesting) Insurance - paid benefits include Health, AD&D, Life and L/T Disability Voluntary benefits include Dental, Vision, Supplemental Life and S/T Disability Convenient suburban location near intersection of I-270 and I-44 in southwest St.
Louis County. We are an Equal Opportunity Employer.
Electrical Sales Reps - Customer Service Associates a competitive wage of $18-$22/hr which is paid weekly! Our team also enjoys exceptional benefits and perks , including 100% covered medical, dental, vision insurance, short-term disability, AD&D, paid time off (PTO), paid holidays, and eligibility for additional employee benefits in the future.
Plus, we make it easy to apply to this customer care job with our initial quick mobile-optimized application. If we have your attention, please continue reading! ABOUT POTTS ELECTRIC, LLC Potts Electric staff brings decades of experience in residential and commercial electrical repairs to the table. We are a family-owned company, bringing family
values of honesty, integrity, and efficiency to every job we do. We provide services that range from an electrical inspection on a home a client is looking to purchase, to a complete retrofit of an older commercial building.
You can count on us to get it done correctly and affordably. Our team members enjoy our family-like culture. We care about our employees' hobbies, families, and free time and make sure to provide an excellent work-life balance so that our employees can enjoy it all. Our company is always expanding and we create amazing new opportunities for our employees through paid education and tons of opportunities for advancement. We hire veterans! We want to help you dream big
in your life and career. and we want to help you achieve it all. ARE YOU A GOOD FIT?
Ask yourself: Do I have strong communication skills, including a pleasant phone demeanor? Am I organized with great attention to detail? Can I work both independently and as part of a team? Do I thrive in a fast-paced environment? Can I efficiently resolve customer inquiries? Do I excel at closing sales? If so, please consider applying for this customer care position today! YOUR LIFE AS AN ELECTRICAL SALES REP - CUSTOMER SERVICE ASSOCIATE This full-time customer care position works at our office Monday - Friday, 7:30 - 4:00 PM. As an Electrical Sales Rep - Customer Service Associate, you play a crucial role in helping our business continue to grow.
Each day, your mission is to convert as many incoming calls as possible into booked service and maintenance appointments. Always professional and helpful, you promptly handle service calls from our customers with the use of our tried-and-true prepared script(s). Using your customer service training, you easily establish rapport and trust with our clients, educating and assisting them with whatever they need. You are the frontline of our business, and providing excellent communication skills will help the whole company succeed!
In addition to booking service calls and assisting customers, you also focus on renewing membership programs for current members and selling our membership programs to previous customers. Driven to succeed, you rack up the bonuses with each membership you sell! You find great satisfaction in helping our customers receive the assistance they need while helping our business continue to thrive! WHAT WE NEED FROM OUR ELECTRICAL SALES REP - CUSTOMER SERVICE ASSOCIATE We are looking for an experienced CSR with three years of experience. Also, we are looking for someone who is familiar with home electric terms such as panel, GFCI, tripped breaker, outlet, etc.
If this sounds like you and you can meet the additional qualifications, you might be a perfect fit! Strong typing and clerical skills Willingness to conduct roughly 30-50 calls per day Ability to comfortably communicate over the phone Ability to use phones, cell phones, and other office technologies competently If you can meet these requirements and perform this customer care job as described above, we would be happy to have you as part of our office team! Location: 63011
electro deionization, and ultrafiltration (UF). To be successful in this profession, you’ll need to have excellent mechanical know how and problem-solving skills. If you like the idea of working in a challenging role doing meaningful work you can feel proud of, here’s more… About the role : -Operate, monitor, and optimize equipment performance -Conduct maintenance and calibration activities -Perform analytical testing such as: turbidity, hardness, chlorine, p H, CO2, O2, SDI, TOC, in addition to various other site-specific testing requirements -Monitor and maintain chemical injection systems -Maintain inventory of spare parts and adequate supply of chemicals and replacement parts -Carry out mechanical,
electrical and controls troubleshooting on equipment such as valves, air compressors, ejectors, process pumps, blowers, and instrumentation -Create and maintain site paperwork, and provide customers with detailed technical summaries of work performed -Consult with customer management and operation teams -Ensure contract compliance of volume and quality specifications -Other duties as required About You: This is a service role and you’ll bring your positive attitude to work with you every day because making other people happy makes you happy.
To be successful in this role you should have the following: -High School Diploma / GED / Home School Certification OR international equivalent and
2+ years’ experience of service/maintenance or equivalent in an industrial environment -Bachelor or Associates Degree in Science/Engineering (STEM) or technical certificate in Instrumentation, Controls or programming and/or water treatment equipment including UF/MBR Working experience with PLC control systems, PLC programming and troubleshooting is preferred -Ability to travel extensively -Ability to gain and maintain access to sites as assigned -Valid Driver’s License Please note: The St.
Louis MO area is the ideal location for this role. Qualified candidates outside of the listed area will be considered. What else do you get? -Competitive pay and opportunity for advancement.
A place to build a career! -Paid training - Great benefits including retirement plans - Recognition for your hard work and achievements -Opportunity for new challenges. We’re growing! -Strong leadership team! -An organization that gives back -An award-winning organization that you will be proud to work for! Hear what current Field Service Rep’s are saying “One of the reasons I like working for WTS is the “resource revolution”. It is a good thing to work for a company that contributes to environmental stewardship. Training is another reason working for WTS is beneficial.
And, the people. Lots of people that are willing to assist. ~Stephen “When I first got hired on what I loved was the sheer amount there is to learn. Also, at least in BOO we have a very flexible schedule. This is a career, and there is more than one way to succeed and move forward. If you're someone who wants to get challenged to learn and work around people who knowledgeable in their craft than this is the place for you. ” ~Daniel “The best part of my job would be flexibility with hours most days. I enjoy the work with my manager and other FSR’s also. They are usually willing to help resolving site concerns and supporting decisions when it comes to customer dealings.
” ~Ryan At WTS, we realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We’re an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace. Because our people are our greatest assets, we also offer competitive benefits that include: Health & Life Insurance Paid Vacation & Sick Time Paid Holidays Parental Leave 401(k) Plan Flexible Spending Accounts AD&D Insurance Disability Insurance
and our patients. Job Requirements Education Required: High School Diploma or Equivalent Experience Required: 2 years customer service experience Preferred: Previous Insurance Follow Up and Medical Coding experience Skills Excellent verbal and written communication skills Able to work independently and collaboratively in teams Proficient Computer skills Medical Terminology and Insurance Claim/AR Follow-up Licensure/Certification/Registration N/A Additional Information Job Benefits & Perks!
Tuition reimbursement up to $1200 per year Additional Educational Assistance programs available Health/Dental/Vision Retirement with employer match 20% tuition discount on most classes at Cox College
On-site Daycare with extended hours, holidays and weekends Employee Discount at Cox Health Fitness Centers shop delivery to your unit On-site Employee Health services Opportunity to earn referral bonuses of up to $5,000 per hire for certain positions 1906 Employee Store Cafeteria discount If you would like more information about job benefits & perks, please feel free to email us@or visit For more details: jobs-search.
org/insurance_springfield-c437653/coxhealth-team-lead-csr-aa-rh-cmg-financial-springfield_i1969562299
1:1 Must be a certified SLI in the state of Missouri If you are interested, please complete the application and either attach your resume or send it directly to me at xyz X@. Please dont hesitate to contact me by email or call 678-245-xyz X with any questions you may have or if you want to hear more about additional opportunities!
Jonique Bentley Account Executive Soliant Education 678-245-xyz XFor more details: jobs-search. org/customer-service_independence-c437652/sign-language-interpreter-independence_i1969313205
information, insurance information, and collecting patient liability (if known) at the time of service. This individual is also responsible for financial clearance functions on assigned scheduled accounts during registration downtimes. The Registration Specialist II greets and serves patients and internal team members in a professional, friendly, and respectful manner to promote positive encounters.
Some travel from site to site, as well as extended hours may be required of a Registration Specialist II based on business needs of the department Job Requirements Education Required: High school diploma or equivalent Experience Preferred: At least 1-2 years prior registration experience Skills
Computer and keyboarding experience Excellent customer service skills and ability to work with the public and co-workers Ability to multi-task in a fast paced environment Ability to work with a large number of people/calls daily and covering urgent requests Knowledge of need for confidentiality Excellent telephone skills Licensure/Certification/Registration CHAA preferred Additional Information Job Benefits & Perks!
o Tuition reimbursement up to $1200 per year o Additional Educational Assistance programs available o Health/Dental/Vision o Retirement with employer match o 20% tuition discount on most classes at Cox College o On-site Daycare with extended hours, holidays and weekends o
Employee Discount at Cox Health Fitness Centers o shop delivery to your unit o On-site Employee Health services o Opportunity to earn referral bonuses of up to $5,000 per hire for certain positions o 1906 Employee Store o Cafeteria discount If you would like more information about job benefits & perks, please feel free to email us@xyz X@ or visit For more details: jobs-search.
org/registration-specialist_springfield-c437653/registration-specialist-lebanon-urgent-care-springfield_i1969304562
Experience: Prior experience in educational interpreting, especially in elementary, middle, and high school settings, is highly desirable. Communication Skills: Exceptional interpersonal and communication skills to effectively convey information between deaf or hard-of-hearing individuals and their peers and educators.
Flexibility: Ability to adapt to various educational settings and grade levels, providing seamless interpreting services as needed. Team Collaboration: Work collaboratively with teachers, staff, and other professionals to create an inclusive and supportive learning environment. Responsibilities: Educational Interpreting: Facilitate communication between deaf or hard-of-hearing
students and their peers, teachers, and staff to ensure a conducive learning environment. Deaf Education Classroom Assistance: Provide occasional support in deaf education classrooms, collaborating with teachers and other professionals to enhance the overall educational experience.
Compliance with Missouri State Requirements: Ensure adherence to the state-level educational interpreter requirements in Missouri. How to Apply: If you are a dedicated and qualified sign language interpreter looking to make a positive impact, we encourage you to apply. Please submit your resume, and any relevant certifications to xyz X@. For questions please contact Tyra Fortat Soliant Education: Phone: 678-274-xyz X Email: xyz X@For more details: jobs-search. org/customer-service_grain-valley-c437573/sign-language-interpreter-full-time-immediate-start-grain-valley_i1969549248
Customer service jobs involve roles where professionals are dedicated to assisting customers by answering queries, solving problems, and providing information. These positions can range from call center representatives to in-person support staff and may exist across various industries, such as retail, technology, and finance. A key characteristic of customer service jobs is the focus on communication skills, patience, and an ability to resolve conflicts effectively. Employees in these roles often act as the face of a company, striving to ensure satisfactory experiences that contribute to customer retention and loyalty.
train you on everything you need to know! Pay is bi-weekly and tips paid daily. Team Member Responsibilities: Deliver quality products and services to our customers and make sure they meet Papa Johns standards. Including, taking orders, making pizzas, being cashier, and keeping the store clean.
We believe in career growth! We care about you and your development. In fact, 89% of our promotions have come from within! You could be a driver or shift leader in no time! Benefits for Full Time employees: 401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Shifts: Monday - Friday, Day shift, Evening and Night shifts Weekend availability preferred Keywords: teen, food service worker, back of house, cook, fast food
Customer service jobs involve roles where professionals are dedicated to assisting customers by answering queries, solving problems, and providing information. These positions can range from call center representatives to in-person support staff and may exist across various industries, such as retail, technology, and finance. A key characteristic of customer service jobs is the focus on communication skills, patience, and an ability to resolve conflicts effectively. Employees in these roles often act as the face of a company, striving to ensure satisfactory experiences that contribute to customer retention and loyalty.
overseeing Share Point Administration, design, development, evaluation, and management of the Share Point portals. Reporting to the G6, the KM-T has responsibilities that include customer support and technical training support functions. Oversees the design, development, backssment, and oversight of the MSCo E A365 portals with responsibility for customer assistance and technical training support.
Provides customer support in the management of the organization A365 portals. Supports the end users in the use of the sites, in both posting and accessing information. Assists in the management of the websites to ensure the content is current and appropriate for the intended audience following
the Department of Defense (Do D), Department of the Army (DA), and organizational policies and guidance. Plans and prioritizes tasks based on existing and anticipated project requirements, support requests and their impact on the organization's ability to meet training objectives.
Serves as the principal point of contact for resolving customer questions or problems concerning the portals. Determines the exact nature of the problem routine, non-routine, user error, equipment malfunctions, and software malfunctions. Provides effective and timely technical training support services to organizational users to include portal access, navigation techniques, inter-user communication, network
connectivity, and resource sharing. Documents procedures and trains customers on implementation and use of approved solutions.
Assists customers by developing approved applications, websites, and webpages. Performs testing and validation of equipment and software to ensure conformance to standards and/or existing installed customer baselines. Installs software updates and new software versions. Adapts, configures, and tests authorized computer software and hardware for effective integration to MSCo E personnel computer systems. Analyzes and resolves hardware/software system failures. Formulates and enforces policies and program guidelines governing Knowledge Management (KM) strategies, including the management of document lifecycles and content.
Requirements Conditions of Employment Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation. Must obtain and maintain a Top Secret Clearance. Temporary duty travel may be required up to 10% of the duty time. Incumbent will have to pass a pre-employment physical to meet Physical Efforts requirements. This position may require an annual physical or medical surveillance examination. Incumbent must possess the ability to lift 50 pounds. This is an inclement weather position.
The incumbent is expected to make every attempt to report for duty on time and/or remain on duty during inclement weather conditions. Incumbent may be required to perform call duties; work overtime to include weekends and federal holidays, out of cycle, or unscheduled training or on an emergency basis. The work will require the incumbent to work evenings/nights; rotating shifts, extended hours. Maintain working cellular and/or home telephone at all times. This position is covered by the Alcohol and Drug Abuse Prevention and Control Program. Must pass urinalysis testing as required prior to appointment and periodically thereafter.
Required to possess a valid passenger vehicle license and to operate a passenger vehicle for the purpose of inspecting and troubleshooting network problems. Incumbent is required to satisfactorily complete the appropriate training and obtain the required certification/recertification for this position as outlined in Do D Publication 8570.01-M Information Assurance Workforce Improvement Program. Personnel assigned to this position must obtain the appropriate certification within six months of being assigned. Incumbent must be able to obtain and maintain IAT Level II certifications per Do D Directive 8570.1-M, AR 25-2, and as detailed in the Information Assurance (IA) Training and Certification Best Business Practice (BBP).
Failure to satisfactorily obtain and maintain updated certifications in accordance with the listed publications are grounds for termination. Qualifications Who May Apply: US Citizens In order to qualify, you must meet the education and or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.
g. Peace Corps, Ameri Corps) and other organizations (e. g. professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is. Specialized Experience : One year of specialized experience which includes: Share Point Administration, developing, managing portals and their accessibility; Providing wide-range IT support including software, web design, application development and addressing vulnerabilities; Customer support and training on Microsoft 365; and Managing IT projects.
This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-09). OR Education : Ph. D or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position, such as: Computer Science.
OR Combination of Education and Experience : A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the second year (total graduate semester hours minus 36) by 18. Add the two percentage to equal 100. Specialized experience includes, or was supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined: (1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
Examples of IT-related experience demonstrating this competency include: completing work independently that rarely requires editing or review by others. (2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to backss their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Examples of IT-related experience demonstrating this competency include: resolving simple and routine problems, questions, or complaints and providing support and guidance to customers on non-routine issues; serving as a primary resource for customers, requesting assistance with complex issues when necessary; and participating in meetings and providing advice to customers in own area of expertise.
(3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of IT-related experience demonstrating this competency include: expressing facts and ideas in a clear, concise, convincing, and organized manner; clearly conveying moderately complex ideas, concepts, and information to customers; exhibiting active listening by demonstrating understanding of audience comments and/or questions; (4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
Examples of IT-related experience demonstrating this competency include: identifying and solving problems by gathering and applying information from a variety of materials or sources that provide several alternatives; recognizing and taking action to address non-routine problems; soliciting feedback from multiple stakeholders to understand an issue or problem and accurately backss its root causes and potential solutions; seeking supervisory review where appropriate.
How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above. Once the announcement has closed, a review of (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position.
Please follow all instructions carefully when applying, errors or omissions may affect your eligibility. You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation. You may claim Priority Placement Program (PPP) preference. Veterans and Military Spouses will be considered along with all other candidates.
Interagency Career Transition Assistance Program (ICTAP). If you are a Federal employee in the competitive service and your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority for this position. To receive selection priority, you must: (1) meet ICTAP eligibility criteria (2) be rated well-qualified for the position and; (3) submit the appropriate documentation to support your ICTAP eligibility. To be considered well-qualified and receive selection priority applicants must satisfy all qualification requirements for the position and receive a score of 90 or above.
Additional information about the program is on Required Documents The documents you are required to submit vary based on whether or not you are eligible for preference in federal employment. A complete description of preference categories and the associated required documents is in the. As described above, your complete application includes your resume, your responses to the online questionnaire, and documents which prove your eligibility to apply. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.
1. Your resume: Your resume may be submitted in any format and must support the specialized experience described in this announcement. If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy. For qualifications determinations your resume must contain hours worked per week and the dates of employment (i. e. HRS per week and month/year to month/year or month/year to present).
If your resume does not contain this information, your application may be marked as incomplete and you may not receive consideration for this position. For additional information see: 2. Other supporting documents: Cover Letter, optional Most recent Performance Appraisal, if applicable This position has an individual occupational requirement and/or allows for substitution of education for experience. If you meet this requirement based on education you MUST submit a copy of your transcript with your application package or you will be rated ineligible. See: This position requires a job-related license or certification.
You MUST submit a copy of your license or certification with your application package or you will be rated ineligible. See: NOTE: Documents submitted as part of the application package, to include supplemental documents, may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another person's personal information before you submit your application. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility.
If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U. S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. PDN-9ae5edd9-7a57-42d1-ac10-402a660e799e
Customer service jobs involve assisting customers by providing information, answering questions, and resolving issues with a company's products or services. In this role, employees act as the front line of communication between a business and its clients, ensuring customer satisfaction and loyalty. Characteristics of these positions include strong communication skills, problem-solving abilities, and patience. Customer service representatives must be adept at listening, empathetic to customer concerns, and skilled at offering solutions. They work in various settings, including call centers, retail stores, and online platforms, and their goal is to foster positive experiences to build the company's reputation and customer base.
Customer service jobs are positions focused on assisting customers by addressing their needs, concerns, and inquiries. Employees in these roles act as the frontline representatives of a company, providing support, troubleshooting problems, and offering information about products or services. Key characteristics of customer service jobs include strong communication skills, patience, problem-solving capabilities, and a passion for delivering a positive customer experience. These roles can be found across various industries and can be conducted in-person, over the phone, or online.
