Location: Princeton, WV
Company: Timken
, is seeking a Field Services Technician for the Princeton service center. The Field Service Technician supports the plant both internally and externally on motor repairs, switchgear maintenance, mechanical repairs, and on-site technical support. Responsibilities Field Service Technicians must be able to work as a productive team member in a group and sometimes solo at customer industrial sites doing everyday repairs and support.
This work can be 1 day onsite and up to 2 weeks during some outages and does require some overnight stays with company paid lodging and food. Responsibilities include, but are not limited to, motor removals and installs, cryogenic cleaning, on-site machining,
vibration analysis, balancing, laser alignment, electrical testing, infrared thermography and switchgear testing. Technicians are on call 24 hours a day to offer customer availability for emergency work.
Technicians travel frequently to customer sites. Customer certifications must be obtained when necessary to be permitted on-site. Some required certifications are Mine Safety Certification (below and above ground) and OSHA Certification. Technicians are responsible for Smith Services customer interface and responsible for managing all customer orders and relationships. Additionally, technicians support other shop efforts such as warranty work. Education and Experience High School Diploma
or equivalent required AS Degree in Electrical Engineering or Electrical Engineering Technology a plus Valid Driver's License required Ability to obtain Non-DOT Medical Examiner’s Certificate Ability to obtain Mine Safety Certification (below and above ground) and OSHA certification 1-10 Years of Experie nce Electic motor and Control Testing experience a plus Out of town, overnight travel required General Physical Requirements Verbal and Written Communication Vision: Near, Distant, Color Both hands required Hearing of conversation level All qualified applicants shall be treated equally according to their individual qualifications, abilities, experiences and other employment standards.
There will be no discrimination due to gender or gender identity, race, religion, color, national origin, ancestry, age, disability, interactionual orientation, veteran/military status or any other basis protected by applicable law.
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processing. Additionally, our Customer Service Representatives ensure showroom floors are well-maintained and provide a warm, friendly environment for our customers. Job Duties Personally support every customer to Own it. Customer Care & Service Drive Sales through building authentic relationships with customers Assist customers on the showroom floor Accept & process current customer payments Assist with store sales by in store marketing Input customer information into the store computer for new lease agreements Update customer information & account status in the store's computer system Manage cash transactions with customers Administrative Assistance File & maintain customer folders and records
Answer incoming telephone calls Maintain regularly mailing campaign Process order forms and references Additional duties Maintain the appearance & organization of the customer transaction counter Assist in the maintenance of the showroom through cleaning, organizing & merchandising Additional duties as assigned by management Job Requirements High school diploma or equivalent Excellent interpersonal skills are required for daily customer contact Working knowledge of electronic products (appliances, computers, etc.
) Strong sales skills- showroom and telephone Position may require lifting up to 50 lbs. without help Excellent telephone manners Strong communication skills Strong computer skills Maintain professional appearance Job Posted by Applicant Pro
