Field Service Technician (Part-time) | Charleston, WV

Customer service jobs involve roles where professionals are dedicated to assisting customers by answering queries, solving problems, and providing information. These positions can range from call center representatives to in-person support staff and may exist across various industries, such as retail, technology, and finance. A key characteristic of customer service jobs is the focus on communication skills, patience, and an ability to resolve conflicts effectively. Employees in these roles often act as the face of a company, striving to ensure satisfactory experiences that contribute to customer retention and loyalty.

Customer service jobs involve assisting customers by providing information, answering questions, and resolving issues with a company's products or services. In this role, employees act as the front line of communication between a business and its clients, ensuring customer satisfaction and loyalty. Characteristics of these positions include strong communication skills, problem-solving abilities, and patience. Customer service representatives must be adept at listening, empathetic to customer concerns, and skilled at offering solutions. They work in various settings, including call centers, retail stores, and online platforms, and their goal is to foster positive experiences to build the company's reputation and customer base.

processing. Additionally, our Customer Service Representatives ensure showroom floors are well-maintained and provide a warm, friendly environment for our customers. Job Duties Personally support every customer to Own it. Customer Care & Service Drive Sales through building authentic relationships with customers Assist customers on the showroom floor Accept & process current customer payments Assist with store sales by in store marketing Input customer information into the store computer for new lease agreements Update customer information & account status in the store's computer system Manage cash transactions with customers Administrative Assistance File & maintain customer folders and records

Answer incoming telephone calls Maintain regularly mailing campaign Process order forms and references Additional duties Maintain the appearance & organization of the customer transaction counter Assist in the maintenance of the showroom through cleaning, organizing & merchandising Additional duties as assigned by management Job Requirements High school diploma or equivalent Excellent interpersonal skills are required for daily customer contact Working knowledge of electronic products (appliances, computers, etc.

) Strong sales skills- showroom and telephone Position may require lifting up to 50 lbs. without help Excellent telephone manners Strong communication skills Strong computer skills Maintain professional appearance Job Posted by Applicant Pro

to operate the radar system and identify issues that require frequent travel to remote facilities to implement repair or replacement of system equipment. FSTs must be able to: • Install, integrate, configure, initialize, administer, operate, deploy, troubleshoot, maintain and repair a complex radar system.

• Assemble and troubleshoot electronic systems, mechanically integrated parts, cable harnesses, RF coaxial and fiber optic cables, and electronic and computer chassis. • Perform System Integration and Checkout of modified and repaired equipment. • Analyze equipment failures to determine root cause in order to then recommend and implement corrective action. • Prepare and submit reports

of equipment discrepancies and possible solutions devise and implement preventive maintenance programs and actively keep performance and maintenance records on equipment configuration.

• Keep accurate parts and equipment inventory records. • Be self-motivated and able to work effectively both in a team environment and under minimal supervision in the field. Required Experience/Education: • 5+ years civilian or military training and hands-on experience in relevant electronics system installation and maintenance such as radar systems, electronic countermeasure systems, electronic warfare systems or radio communications systems. • Formal training in Basic Electronics & Electricity (RF, Digital

& Analog principles), solid state electronics and RF theory and principles.

• Testing, troubleshooting and evaluation experience with digital, analog and RF level electronics. • Understanding and knowledge of military communications systems and encryption devices. • Understanding and knowledge of basic computer network (LAN/WAN) principles. • Must have an active Secret clearance. Expected Skills and Abilities: • Proficiency with standard test equipment such as multi-meters, signal generators, spectrum analyzers, power meters, oscilloscopes, logic analyzers to test and troubleshoot electronic hardware. • Basic knowledge of electrical multi-pin connectors and the repair of same.

• Personal Computer knowledge with experience in word processing and spreadsheet creation, and technical writing skills to update documentation, maintain records and create reports to Program Management. • General hand tool and electrical tool use. • Proficiency with using specialized software in the Linux operating system environment. Proficiency navigating the operating system and executing programs from the command line. • Proficiency using Windows and Microsoft Office Suite. Experience using MATLAB/Octave preferred. • Position will frequently require lifting and moving products and parts weighing up to seventy five (75) pounds, standing, walking, sitting, bending, kneeling, climbing ladders and stairs, and working in small, restricted areas throughout the workday in both indoor and outdoor locations.

LIn C Electronic Warfare Pay Range: Pay Range $55,250.00 - $99,875.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Original Posting Date: 12/12/2023 While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. For more details: jobs-search. org/manufacturing_morgantown-c450931/field-service-technician-security-clearance-required-morgantown_i1970251262