our Overview Position is hybrid following training. Rotating weeks in-office and remote. In office weeks are located at our Administrative Service Center in East Petersburg, Pa. (near Lancaster)Hours are 8:00-4:30 Monday - Friday. Occasional need to work until 5:00.
Completes limited review of loan documentation to ensure compliance with banking laws, regulations and policies, rejecting those that do not comply. Determines applicable system coding based on a review of loan documentation. Enters new loans and processes modifications in the automated loan accounting system. Responsibilities At new loan time, analyzes loan documents and application system to determine applicable core system
coding. Performs escrow processing including setup, and maintenance. Build adjustable rate data and participation records if applicable. Processes system changes for modifications and index rate changes.
Place orders for line of credit checks. Converts prospective customers and loan accounts to an active status in Dynamic Customer Insight. Prepares loan files and recorded collateral documents for scanning and retention. Creates new loan files and mails collateral to various local and state recording offices to protect the Bank's interest. Provides copies of insurance and tax tracking information to vendors for life of loan tracking. Enters data onto the computerized loan accounting system
for life of loan servicing. Prepares and processes general ledger entries in conjunction with new loans and FASB9.
Communicates with other departments to resolve questions or issues concerning documentation or system coding. Researches booking errors as identified by second review and makes corrections by performing maintenance transactions. Reviews system reports and notices to process changes required on adjustable rate loans, regulatory coding changes, and payment changes. Qualifications Education High School Diploma or equivalent. (Required)This role may perform other job duties as assigned by the manager. Each employee of the Organization, regardless of position, is accountable for reading, understanding and acting on the contents of all Company-assigned and/or job related Compliance Programs, regulations and policies and procedures, as well as ensure that all Compliance Training assignments are completed by established due dates.
This includes but is not limited to, understanding and identifying compliance risks impacting their department(s), ensuring compliance with applicable laws or regulations, and escalating compliance risks to the appropriate level of management. Sponsorship Statement As a condition of employment, individuals must be authorized to work in the United States without sponsorship for a work visa by Fulton Bank currently or in the future.
EEO Statement Fulton Bank (" Fulton" ) is an equal opportunity employer and is committed to providing equal employment opportunity for all qualified persons. Fulton will recruit, hire, train and promote persons in all job titles, and ensure that all other personnel actions are administered, without regard to race, color, religion, creed, interactionual orientation, national origin, citizenship, gender, gender identity, age, genetic information, marital status, disability, covered veteran status, or any other legally protected status.
to tellers to ensure that effective service, operations, and support of office sales initiatives exist within the office. ESSENTIAL FUNCTIONS: Have consistent, holistic financial wellness conversations utilizing the CARE (Connect, Ask, Recommend, Expand) Best practices Achieve or exceed overall sales performance goals for the office team via achieving referral goals and looking for opportunities Make outbound calls, work lead lists, and make referrals Resolve customer / client issues and concerns Provide the best customer experience possible by being courteous and efficient to all customers, in person or over the telephone Ensure the efficient use of teller staffing through scheduling Ensure
the office audits completed are satisfactory with corrective actions implemented as needed Ensure the office cash limits are being utilized and maintained, security procedures are followed, and compliance training (e-learning) is completed by the teller team while ensuring the office is operating smoothly and efficiently Serve as the teller team's primary resource for questions and support while communicating Northwest initiatives and operations updates with the tellers Participate in regular office meetings as well as attend regularly scheduled operations meetings Supervise and guide the office's success of operations and audit Participate in the hiring process for the teller team and completing
annual performance reviews Coach and mentor employees as directed on sales and customer experience Cross train on additional responsibilities such as new account processing Complete educational training as assigned Demonstrate knowledge of Northwest products and services Assigned an elevated drawer limit, check signing authority, supervisor authority through CARE, and an increased authority level in STARResponsible for scheduling teller staff, weekly cash ordering and shipments, and completing Audit Certification requirements Demonstrate in-depth knowledge of all office systems including, but not limited to ECR, ED, and Coin Machine, procedures and maintenance Process weekly ATM balancing and ATM maintenance functions Conduct outbound business calls/referrals on a regular basis Work evening hours and weekends as scheduled, assigned, or necessary Ensure compliance with Northwest's policies and procedures, and Federal/State regulations Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency Work as part of a team Work with on-site equipment KNOWLEDGE, SKILLS, AND ABILITIES: Ability to identify existing and potential problems, obtain and evaluate relevant information, identify possible causes of the problems, and suggest an alternative course of action including innovative or creative approaches Ability to allocate and effectively use information, personnel, time, and other resources necessary for implementation of Northwest's strategic plans Ability to make decisions, render judgments, and take action on tasks within the scope of given authority in a timely fashion Ability to develop, evaluate, and implement alternative courses of action, based on correct assumptions concerning resources and guidelines, and support decisions or recommendations with data or reasoning Ability to present and express ideas and information effectively and concisely in an oral and/or written mode in a manner appropriate for the audience Ability to listen and comprehend what others are saying and facilitate the open exchange of ideas and information Ability to motivate and provide direction in the activities of others, appropriately assigning work and authority, in the accomplishment of goals; providing advice and assistance as required Ability to understand and appropriately apply procedures, requirements, regulations, and policies; maintain credibility with others on specialty matters Knowledge of all job related operating systems and Northwest products and services QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: High School Diploma or Equivalent preferred Work Experience: More than 7 years Customer Service Experience preferred More than 7 years Cash Handling Experience preferred More than 7 years Banking and/or Retail Experience preferred Supervisory Experience preferred #LI-RM1Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
41 CFR 60-1.35(c)
