Lead Digital Media Coordinator | Stamford, CT

Detailed Information

  • Location: Stamford, CT

  • Company: Premiere Digital Services

flexible B2B technical Saa S solutions and managed services for media assets. As a leader in cloud-based digital asset delivery and content optimization solutions for clients in the growing Media & Entertainment industry, Premiere brings to life the quality of film and television, transporting to the hands of millions around the globe.

Through the magic of media services, we are a rising thought leader providing innovative, smart tools and intelligent operations as an essential business in media entertainment. Together with industry leaders like Google, Apple, NBC Universal, Microsoft, Disney, Warner Brothers, and more, we work to revolutionize media delivery at the forefront of entertainment

technology and software services. About the Role The Lead Digital Media Coordinator is responsible for sourcing, organizing and validating assets according to service specifications and the distribution (delivery) of content to broadcasters and digital service providers.

The Lead may interact with clients and will manage a team to ensure a high standard of customer service and workmanship is typical. Principal Duties and Responsibilities (Essential Functions) : Responsibilities: Ensuring efficient, secure, and complete intake and delivery of all digital assets, into our platforms, as detailed and agreed upon in the Delivery List. Working with various cross-functional teams to ensure the

flow of production media assets through the Company is efficient, secure, and optimized, with a key focus on developing and executing best practices.

Evaluating received metadata reports and partnering with internal and external teams to resolve basic issues. Assisting various initiatives focused on improving and developing the intake, review, sharing, and distribution of production media assets. Monitor and parse a high volume and time-sensitive order queue Ensure source assets are restored and conformed as required Validate metadata, image, video, audio and timed-text media assets against a variety of client and internal specifications Package source assets and metadata as per servicing profile specifications Communicate and document internal rejections to the appropriate teams Verify integrity of deliverables and delivery packages prior to servicing Maintain servicing action logs as needed Other tasks as needed to meet project deadlines Assist in training for new team members Continue to develop workflow documentation Point of contact and escalation for assigned workflows or titles Assist team in troubleshooting and escalate as necessary to ensure job completion Recruiting : conduct interviews and support the development of the hiring & internal promotion plans.

Financial Management? managing overtime, and meal breaks for direct reports. Administration? ensuring the proper administrative controls are followed and adhered to. People Management? providing guidance, supervision and coaching to your assigned direct reports. Required Skills: Understanding of various media formats such as video, audio, image and timed text. Understanding of industry format standards such as HDR, SDR, timecode, framerate, codec, audio settings/configurations, metadata (title and technical? html, xml) Understand media encoding, transcoding, and file transfer protocol Understanding of Broadcast Deliverable Specifications Knowledge of Media Transfer Mechanisms (Aspera, Signiant, etc) Understanding if Media Content Protection Understanding of SOP Security Protocols Proficient knowledge of Microsoft Office Proficient knowledge with relevant legal requirements and regulations Strong ethic for working with confidential information Strong analytical and problem-solving skills Demonstrate critical thinking skills Attention to detail and organization skills Ability to adapt to changing priorities Strong interpersonal abilities and communication skills Ability and interest to work in a geographically diverse environment Qualifications: Education: High school diploma or GED required Bachelor?

s Degree in relevant field strongly preferred. Experience: Minimum of one (1) years? experience in Supervising a team of direct reports Minimum of 3 years experience in working in a Customer Service-based role. Customer Service experience at an Entertainment or Media company is strongly preferred. Benefits We offer competitive pay and benefits programs including medical, dental & vision coverage, vacation & sick leave, 401(k), student loan repayment and more!

Equal Opportunity Employer Premiere Digital Services is an equal opportunity employer. Qualified candidates will receive consideration for employment without regard to race, color, religion, national origin, gender, interactionual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.

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