Front Office Associate | Des Moines, IA

Detailed Information

  • Location: Des Moines, IA

  • Company: Nystrom & Associates

a full-time role. You will be part of a team of mental health professionals that specialize in psychiatric evaluations, clinical social work, and family therapy. We are committed to helping patients in our community who are experiencing personal, emotional, marriage, family or psychological problems.

You will play an important part in that process by actively listening to patients' needs and showing empathy to every patient you speak with. Shift: Monday through Friday 9:45am-6:15pm Other duties include the following: Opening or closing the clinic Faxing and copying Sorting documents into the electronic chart Basic knowledge of billing and insurance coverage Any other projects that the

Administrative Lead or Manager may assign Qualifications: Excellent organizational skills and ability to multitask Proficient computer skills and experience using Microsoft Office Strong customer service and interpersonal communication skills Previous front desk, reception/receptionist, administrative assistant, or office experience preferred High School Diploma required An interest in psychology, counseling, the behavioral sciences, social work, or healthcare is strongly preferred Key Attributes of a successful candidate include: Expertise in providing high-quality customer service in a busy environment Ideal experience includes working as a barista, or in a fast-paced retail setting (such as

working during the holidays at popular stores) De-escalation skills Ideal experience includes working in childcare, as a nanny, in an educational setting, or previous mental health experience where expectations change every day; candidate has learned to expect the unexpected, and has had to deescalate someone who is upset Benefits: Nystrom & Associates, Ltd.

prides itself on the benefits and compensation offered to staff, including: Medical & Dental insurance Opportunities for professional growth and career advancement Health Savings Account (HSA) Flexible Spending Account (FSA) for applicable medical and dependent care expenses Paid Time Off (PTO) Paid Holidays 401(K) Retirement Plan with a generous employer matching program Supplemental insurances, such as short term disability, cancer insurance, and accident insurance

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