Director Of Communications | Melbourne, FL

Detailed Information

  • Location: Titusville, FL

  • Company: Employeez

to ensure assigned functional area(s) - Marketing, Brand Management, Communications, Public Relations, and Community Services - have the proper resources, metrics and talent in place to effectively fulfill our mission to provide Healing Experiences for Everyone all the Time® and achieve organizational strategic (Game Plan) goals.

The Director assumes 24-hour responsibility and accountability for assigned functional area(s) and serves as backup spokesperson for the system. This position reports to the Senior Vice President, Communications, Community & Corporate Services. Key Responsibilities: HEALING COMMUNITIES GROWTH Directs operational and strategic planning within assigned functional

area(s) to anticipate, plan and implement effective, results-driven solutions; Directs, plans and implements growth strategies to support achievement of Parrish Healthcare Game Plan goals; Assures the achievement of departmental dashboard metrics within each strategic pillar (People, Service, Quality, Growth, Finances); takes immediate and effective steps to assure national benchmarks are achieved or sustained.

HEALING EXPERIENCES SERVICE Directs departmental systems, processes, policies and procedures that result in assigned area(s) of responsibility and care partners always providing excellent service experiences as measured by national best-practice benchmarks. SYSTEM RELIABILITY

QUALITY & SAFETY Directs effective message deployment across all communication channels.

Monitors ROI by initiative and communication channel and proactively adjusts strategies to maximize ROI. Effectively uses data, for market segmentation, targeting strategies and modify approaches as needed. Serves as back up to the medical center's public information officer; assists with crisis communications. Directs systems, processes, policies and procedures that result in a continuous improvement environment within which assigned area(s) and care partners always achieve national best/leading-practice standards for quality and safety as measured by CMS, Joint Commission, and other regulatory agencies pertinent to areas of responsibility; holding self and others accountable for actions and outcomes.

Responsible for the adherence to all Parrish Healthcare policies and procedures as well as regulations and codes established by federal, state, and local governments affecting professional practice and industry regulations. Leads necessary certification, accreditation, and audit procedures; and ensures that reports required by regulatory agencies are prepared and submitted within established timeframes. CARE PARTNER ENGAGEMENT PEOPLE Directs systems, processes, policies and procedures that result in an inclusive, collaborative, healing work environment within which national best/leading-practice standards for employee engagement are achieved as measured by effective performance management, problem-solving and conflict resolution, mentoring aspiring care partners; and inspiring care partner commitment to our mission, vision, values and safe care pledge.

Maintains skills and knowledge within professional practice for self and for assigned care partners; able to step in and serve as back up to assigned care partners to cover staffing needs as necessary.

COMMUNITY INVESTMENT FINANCE Directs systems, processes, policies and procedures that result in effective planning and administration of annual budget(s); productive, cost efficient and effective operations within assigned functional area(s); and effective corrective actions for any operating expenses that deviate from budget. Requirements: Formal Education: Bachelor's Degree required in related field. Master's preferred. Work Experience: Greater than 5 years of relevant experience; 3 years of leadership experience required. Required Licenses, Certifications, Registrations: Six Sigma Green Belt Certification (within first year) Accredited Public Relations Professional (APR) preferred Marketing and/or social media certifications preferred Parrish Healthcare is a caring community of healthcare professionals passionate about excellence and fulfilling our mission of providing Healing Experiences For Everyone All The Time®.

Parrish Healthcare has a Culture of Choice®. This means a we have a healing work environment that empowers people to aspire to be their very best. We partner passionate, talented and skilled people in the right role with the right resources.

We provide a clear and strategic direction to achieve superior results on behalf of the communities we serve.

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