Device Repair Technician & Sales Associate | Ann Arbor, MI

Detailed Information

  • Location: Ann Arbor, MI

  • Company: Batteries Plus

car keys, replace batteries in UPS backup units, and other devices as needed. Device Repair Technician Duties: Repair cell phones, tablets, cut & program car keys and other devices as needed Receive, pack and ship these devices Maintain proper inventory Participate in formal training of store associates to include tearing down devices, taking photos, assisting with video training production.

Provide live camera-based remote support (i. e. Skype) for in-store device repairs Follow all safety rules and regulations; wear proper Personal Protective Equipment (PPE) Device Repair Technician Qualifications: Minimum H. S. diploma/equivalent plus keen interest to fix electronic gadgets. In lieu

of device repair experience, minimum associates degree in electronics, or other technical degree Demonstrated technical aptitude. Able to quickly pick up on new processes and technologies without a lot of guidance Demonstrated attention to detail and ability to effectively manage and track multiple commitments; effectively prioritize, follow up, and meet deadlines.

Excellent communication and customer service skills, both oral and written. Strong customer service focus. Ability to inform, teach, and train This position requires the employee to regularly use hands to handle or touch electronic products The position also requires the employee to regularly use a computer and other office equipment This position requires lifting 10-20# on a regular and frequent basis, 50# on an occasional basis, and more than 50# on an infrequent basis.

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