Account Manager | Manchester, NH

Detailed Information

  • Location: Manchester, NH

  • Company: Advanced Regenerative Manufacturing Institute

patients. Bio Fab USA's mission is to develop a highly diverse, competitive, capable and innovative cell, tissue, and organ ecosystem that ensures a low-cost and high-quality domestic healthcare system and leadership in the biofabrication industrial base. The Impact That You Will Make: Membership Account Managers are critical to ARMI Bio Fab USA and its members' success.

The role is externally facing and actively engages with the Bio Fab USA membership ecosystem. This position is a cross-functional one that coordinates and manages our membership portfolio from industry, academic, government, and non-profit organizational members who are part of a nationwide effort to advance the Nation's

Bioeconomy. Reporting to the Senior Manager Membership Services, you will be a primary point of contact for institute members and make sure value is delivered to the Bio Fab USA membership.

Additionally, you will work cross-functionally with our technical, regulatory, quality, finance, and leadership teams to ensure that we are building a world-class organization that establishes a rich bio-manufacturing network. Your Role: Communicate our mission and value proposition to current and prospective members. Develop relationships with the country's most progressive organizations. Manage and support a portfolio of biotechnology member organizations. Understand the institute members' needs

and act as their on-site advocate to internal teams. Forming member-to-member connections to solve needs and form joint projects between members.

Translate members' high-level interests into actionable outcomes for the member. Create member-specific plans to deliver value and drive engagement between members. Track member activities for in-kind commitments for quarterly and annual reports. Proactively report on new technologies, processes, or services developed by members. Your Skills and Experiences: Proven ability to communicate internally and externally Account management experience in a membership-based organization Bachelor of Science Degree in business, life science, or engineering Experience developing business and marketing materials Demonstrated ability and experience with Salesforce are highly desired Strong problem-solving and negotiation skills Ability to work with colleagues, clients, and institute members at all levels in the organization

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