Location: Hancock, MI
: work on the retail floor as Cashiers, Grocery stockers, Deli staff, Cooks, Bakers, and Produce staff. Specialists : shift leads, similar to " key holder" in other organizations; provide on shift leadership Specialist 2 : serves as Manager on Duty with an additional departmental specialization Coordinators : oversee a departmental area and all staff within it Managers : oversee multiple areas Benefits and Pay: Specialist is a FULL TIME role, and required regular year-round availability of 40 hours/week.
Starts $15/hour with potential for advancement20% Co-op grocery discount Medical insurance options after 90 days for full time staff (plus dental and vision)Short term disability
insurance coverage after 90 days for full time staff Two Paid Holidays (Christmas & Thanksgiving)Two weeks of Paid Time Off the first year (accrued as you work)Employee Assistance Program (free anonymous counseling).
References required: 2 professional and 1 personal (not family) references are required. Incomplete applications will not be considered. Work Schedule: This is a full time position, 40 hours/week, with at least one weekend day/week required. Goal: Specialists are leaders in their store area: opening and closing, training, and helping with replenishment ordering. They help coordinate an excellently merchandised and accurately priced store area with a product mix that meets
customers' needs, meets Co-op purchasing guidelines, and contributes to the financial best interest of the Co-op.
They work cooperatively with members of the public, vendors, staff, and supervisors. They strive to keep a positive and solution oriented work and shopping environment. Ensures a consistent and positive shopping experience for customers, peers, and other Co-op staff. Essential Responsibilities and Functions CUSTOMER SERVICEProvides outstanding and advanced internal and external service. Fulfills daily cleaning tasks, cleanup/upkeep of personal areas, and periodic cleaning. Works with systems to improve customer service, ownership processes, and special ordering.
Works with special orders for the department. Upholds and models Customer Service Commitment. Offers samples, suggestions and product information to customers. Maintains familiarity with all areas of the store in order to best assist customers. Responds to requests from customers to research product availability, price and quality issues. PURCHASING & PRICING Works with Manager and Coordinators to ensure replenishment purchasing for assigned areas; ensures reception of orders and obtains credits following established procedures. Follows trends, does market research and uses SPINS to ensure optimal product mix and pricing.
Pulls product, installs signage and follows up with vendor (credits, etc) regarding product recalls. Ensures that unsellable items are recorded and returned or disposed of following established procedures. Communicates needs of Owners and customers to Coordinators and Managers. Maintains accurate pricing for profitability and price image. Ensures accurate costs, margins and data in Point of Sale (POS) system. Completes periodic inventory counts. MERCHANDISING & PROMOTIONS Oversees areas as assigned, makes replenishment purchases as directed. Coordinates area floor plan and strategically utilizes end-caps and display areas.
Supports periodic category resets according to store wide plans. Maintains attractive displays and accurate shelf/bin tags and sale signs and ensures ordering of sufficient merchandise to stock sets for duration of display. Works with Marketing and departmental Manager to ensure accurate, up-to-date product signage; coordinates departmental sales and sale changeovers. Provides product information to customers, staff, and submits periodic department-related articles to the Co-op's newsletter, e-news, website, etc.
DEPARTMENT OPERATIONS Works with all levels of Co-op staff in a manner that supports department financial performance; coordinates production and cleaning schedule. Maintains departmental procedures for specialization, ex: recipe ingredients and pricing for Kitchen/Bakery Specialist. Takes training as designed for the position, and supports training plans for staff according to role. Keeps accurate records as directed. Ensures that department areas are in clean, orderly condition meeting Health Department and customer service standards. Communicates equipment needs to department Coordinators and Manager.
Takes the lead during departmental and/or area opening and closing shifts. OPERATIONS MANAGEMENT Attends meetings as assigned. Accountable for departmental and store-wide communication practices, including emails, logs, whiteboards, etc. Role models and utilizes systems/processes created to streamline efficiencies within the Co-op; accepts changes, and adapts to the changing needs of the business. Maintains correspondence with staff, vendors, customers, and Owners on behalf of the Co-op for department and store in general through email, phone, etc. Maintains team and departmental information on shared team drives and follows organizational protocol for use of shared calendars, schedules, and other technology.
Assists with the growth and development of the Keweenaw Co-op, including problem solving and quality improvement. Reviews area operations and recommends changes in, or better utilization of resources. Communicates and coordinates departmental needs with Manager and Coordinators. Adheres to the Staff Agreement. Supports decisions made by the Management Team. Serves on-call as necessary. Strives for continuous improvement. LEADERSHIP Accountable for area personnel and assisting with human resources or supervision, including, but not limited to: Evaluations Completion of training checklists and training programs.
Coordination of work for staff as they move throughout the specialty area. Assists when needed with break coverage. Takes advantage of teachable moments. Completes store checklists regarding state of the store, safety, and cleaning, on a scheduled basis. Role models conflict resolution and safety procedures. Models and works to ensure honest and open lines of communication within and among departments and staff. Models supportive and participative leadership; promotes concepts of team building and empowerment.
Communicates in a clear, direct, and respectful manner. Complies with established policies, procedures, customer service standards and guidelines. Models organizational service goals and standards. Performs other duties as assigned. Requirements This is a full time position, applicants must be available to work 40 hours/week year-round. Working Conditions Frequently performs work in a retail grocery store. Works in temperature extremes (walk-in freezer, frozen or hot parking lot, hot kitchen, etc. ). Utilizes hand trucks, pallet jacks, grocery carts, box cutters, electronic ordering devices.
Utilizes office machines, cash registers, tablets, computers, fax machines, scanners, photocopiers, telephone and intercom systems. Utilizes multiple systems of communication and data storage, including, but not limited to, G-Suite, GMail, Google Calendars, Payroll software, etc. May come into contact with hazardous materials in relation to cleanliness of the store. Moderate noise level. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. COMPETENCIES To perform the job successfully, an individual should demonstrate the following competencies: Analytical - Ability to analyze, collect and research data; fierce attention to detail. Mathematical - Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals; ability to compute rate, ratio and percent. Ability to perform these operations using units of American money and weight measurement, volume and standard kitchen measurements.
Comprehension - Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Reasoning - Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Teamwork - Balances team and individual responsibilities; contributes to building positive team spirit; supports everyone's efforts to succeed. Interpersonal Skills - Focuses on solving conflict, not blaming; maintains confidentiality; remains open to others and ideas and tries new things.
Organizational Support - Follows policies and procedures; supports Co-op's goals and values. Judgment & Decision Making - Displays willingness to make decisions; supports and explains reasoning for decisions as they are coordinated within the department. Independence & Interdependence - Ability to work independently, as part of a team, coordinating within the department to ensure goals are met. Business Acumen - Understands business implications of decisions; displays orientation to profitability; demonstrates knowledge of market and competition.
Project Management - Coordinates projects; communicates changes and progress; completes projects on time and budget; manages project activities. Leadership - Exhibits confidence in self and others; inspires and motivates others to perform well; effectively influences actions and opinions of others; accepts feedback from others; gives appropriate recognition to others. Problem Solving - Identifies and resolves problems in a timely manner; works well in group problem solving situations; has a cooperative spirit. Planning/Organizing - Prioritizes and plans work activities; uses time efficiently.
Computer Literacy - Ability to regularly use computers for organizational content on shared drives. Oral Communication - Responds well to questions; participates in meetings. Ability to speak effectively to groups of customers or employees of the organization. Safety and Security - Observes safety and security procedures. Attendance/Punctuality - Is consistently at work and on time. Flexibility - Ability and willingness to learn and meet the changing requirements of the job. MINIMUM QUALIFICATIONS High School Diploma or equivalent. At least one year of experience in area of specialization, particularly in a retail, natural foods, or cooperative environment.
Firm grasp of margin, pricing and inventory control. Willingness and ability to learn to meet the changing requirements of the job. Able to work at least one weekend day/week, early morning, late evening, or overnight shifts as needed. PREFERRED QUALIFICATIONS Bachelor's Degree from a four-year college or university or equivalent related experience and/or training; or equivalent combination of education and experience. Training or leadership experience related to grocery or retail environments or cooperatives.
Experience with natural products purchasing and merchandising. PHYSICAL QUALIFICATIONS Ability to use computer keyboard, mouse, telephone, and office equipment continuously. Ability to lift and carry between 20 and 50 pounds frequently. Ability to sit, stand, walk for long periods of time. Ability to bend, stoop, squat, kneel, reach above shoulder height, and climb stairs/ladders occasionally. Ability to use fine motor skills for typing, grasping, manipulating objects with fingers. Ability to write or type reports, and complete checklists in written or digital format. Ability to read and interpret small print and alphanumeric product codes.
Ability to work overnight, weekend and non-business hour shifts as required. Disclaimer This job description is a representative, but not exhaustive list of job functions that an employee may be required to perform. It is not intended as an employee contract, nor is it intended to describe all duties someone in this position may perform. The employer reserves the right to revise this job description at any time and require employees to perform other tasks as circumstances of its business or work environment change, regardless of job title or routine job functions.
Salary Description $15/hour For more details: jobs-search. org/shift-lead_hanbird-c435382/shift-lead-deli-cashier-or-produce-hanbird_i1965839196
Retail jobs refer to employment positions within the retail industry, which involves selling goods or services directly to consumers. These roles can be found in a variety of settings such as stores, supermarkets, and malls, and typically include positions like sales associates, cashiers, store managers, and stock clerks. Key features of retail jobs often involve customer service, inventory management, visual merchandising, and sales. These positions may require flexibility with hours, as retail often operates on evenings, weekends, and holidays to cater to consumer shopping habits. Retail jobs are often entry-level, but can also offer career advancement opportunities.
Retail jobs involve working in stores that sell goods directly to consumers. These positions can range from sales associates, cashiers, and stock clerks to store managers. Common characteristics of retail jobs include customer service, merchandising, inventory management, and the flexibility to work various hours, including weekends and holidays. Retail workers are often the face of a brand, responsible for creating a positive shopping experience and building customer loyalty.
service. Retail Sales Lead Workers are expected to serve as an example for the Retail Workers and General Utility Workers to aspire to; continually going above and beyond, delivering outstanding customer service, and successfully resolving any guest situations that may arise.
Furthermore, they will maintain a professional and enthusiastic atmosphere even in the absence of management. Job Responsibilities? Perform all Sales Associate and General Utility Worker duties? Hold pre-shift meetings to ensure that the team is aware of the day? s tasks, visiting VIPs, Be the Difference & Safety of the day and any other miscellaneous information to ensure successful operations? Retail Leads should
be highly knowledgeable about the surrounding areas, acting as a concierge resource for all guests.? Ensure all guests are greeted when they walk into the store? Train Sales Associates and General Utility Workers in their role helping to develop a team of customer service focused professionals?
Ensure everything operates smoothly in the manager? s absence and that all customer relations issues are handled effectively? Respond directly to all customer complaints and ensure they are resolved efficiently and immediately in a professional manner? Keep an inventory of stock, noting any out-of-stock items or possible shortages? Order merchandise and other items in appropriate quantities from
warehouse and vendors to meet demand? May be required to complete monthly safety inspections and file incident and injury reports on an ongoing basis?
Must always ensure cleanliness and a pleasant atmosphere store? Collect and compile daily cash and sales data from all outlets using Microsoft Excel and various Point of Sales and Property Management System software programs? Lead all aspects of nightly close out and balance cash with daily sales at the end of the shift? May perform nightly audit of cashier documentation? Retail Leads assist management in scheduling all employees in accordance with labor budgets and assigning work tasks to the Sales Associates and General Utility Workers?
May assist with hiring General Utility Workers and Sales Associates? May be required to coordinate, correct, supervise and submit payroll for the department, ensuring accuracy, proper transfer of labor and timely weekly reporting At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications? Previous retail experience preferred? Mathematical skills are required to facilitate sales reports and audits?
Must be of legal age to work with alcohol? Must provide proof of having earned a responsible alcohol training and certification program where applicable? Must be flexible, willing to work a rotational schedule with rotational days off that may include weekends and holidays? Must be fluent in the native language, both spoken and written? Must be computer literate in MS Office programs? Ability to operate equipment such as Photocopier, Vacuum Cleaner, Calculator, Printer, Telephone, Computer, Point of Sale (POS) System? Must be well groomed and always maintain a high level of professionalism This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing.
This role may also require uniforms and/or usage of Personal Protective Equipment (PPE). Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, interaction, gender, pregnancy, disability, interactionual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth.
So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http: // or connect with us on Facebook , Instagram and Twitter. For more details: jobs-search. org/real-estate_houghton-c435425/retail-sales-worker-lead-windigo-isle-royale-houghton_i1964826496
tours. Pristine, remote Isle Royale National Park - located in the northwest of Lake Superior and part of the U. S. state of Michigan. The Retail Manager is responsible for operations of assigned retail location. The Retail Manager must ensure efficient operations of their store in line with Aramark’s policies, procedures, and client contract.
The Manager coordinates the store’s guest services so that staff members and guests experience a positive impression of the facility. Responsibility for overall store merchandising, product inventory, purchasing, and other needs to fulfill operations. Job Responsibilities Responsible for many of the non-selling aspects of the retail operation including
inventory management, warehouse management, receiving, ticketing and distribution Work with HR department to hire staff, ensure accurate staffing for events or store, and stay within payroll budget Ensure development and training of customer service programs and product knowledge Ensure accurate procedures for opening and closing the store, including accountability of cash and credit cards, and security requirements Address and resolve any customer issues Verify accountability report of financial transactions to include sales and transfers of merchandise to and from the stores Periodically check and verify the accurate ticketing of merchandise Lead periodic physical inventories as well as potential
count discrepancies Maintain effective client and customer rapport for mutually helpful business relationships At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers.
In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications Requires 2-4 years of experience or a combination of education and experience from which comparable knowledge and skills acquired Requires a bachelor's degree or equivalent experience in business or another related field Familiar with Microsoft Office and Point of Sales systems Ability to work a flexible, event-based schedule that includes some evenings and weekends Strong organizational skills Profit and loss (P&L) accountability and /or contract -managed service experience preferred Ability to demonstrate excellent customer service using Aramark's standard service mode Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company.
We do not discriminate on the basis of race, color, religion, national origin, age, interaction, gender, pregnancy, disability, interactionual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http: // or connect with us on Facebook , Instagram and Twitter.
