Retail sales professional | Traverse, MI

excellent customer service while cash handling according to store guidelines. Maintaining High Standards of cleanliness throughout establishment. ESSENTIAL JOB FUNCTIONS Handling cash, credit, debit, EBT, and check exchanges between guest and cashier with precision accuracy.

Providing extremely high-quality customer service. Processing shift paperwork on time and accurately. Cleaning inside and outside such as/not excluded to: sweeping, mopping and dusting in order to provide a clean establishment for our customers and tribal membership. Dispensing of fuel for disabled patrons. Operation of the cash register and knowing the functions of each key. Operation of the company safe and alarm

system. Stocking/Rotating products in the storeroom as well as the displayed merchandise within the public area of the store, dating shelf life of products involving use of a price gun.

Willingness to cross-train and provide support in related areas of operations. Other job duties as assigned by supervisor. OTHER NECESSARY SKILLS AND ABILITIES Must have excellent customer service and communication skills both verbal and written. Must be a team player with a positive attitude. Must be highly organized and able to handle multiple tasks at one time. Must be able to complete tasks and projects in a timely manner by prioritizing obligations and time. Must possess the ability to work with various

personalities while maintaining impartiality. Must respond to supervisory guidance and assignments and accept constructive criticisms in order to learn new, updated information.

The needs for quickness and ease of adjustment to the work environment and flexibility to change are essential in this position. Must have extremely good math and counting skills. SUPERVISORY RESPONSIBILITIES None EQUIPMENT TO BE USED Cash register, calculator, safe, multi-line phone system and fax machines. Use of emergency spill response kits. TYPICAL PHYSICAL DEMANDS May be required to lift up to 40 lbs. and be able to stand and/or walk for extended periods of time. May also be required to reach, bend, stretch, kneel, crawl, lift and carry on occasion.

Will be required to be on a ladder from time to time. TYPICAL MENTAL DEMANDS Must be able to effectively handle stressful and compromising situations while remaining focused and professional. Must be able to deal with difficult people without losing perspective. Must be able to work productively under strict time restraints with variable deadlines. WORKING CONDITIONS Must be able to handle being under constant surveillance. May be required to work in small, enclosed spaces. Must practice all safety policies, procedures and standards as set by OSHA.

COMMENTS Native American and Tribal Preference will apply. Must be able to pass a background investigation and a drug and alcohol urinalysis as a condition of employment. Must be able to work flexible hours and to take on additional responsibilities when asked. Must adhere to company policies regarding strict confidentiality. The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed, as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Management retains the right to add or to change the duties of the position at any time. Any qualifications to be considered as equivalents in lieu of stated minimums require prior approval of the Director of Human Resources.

attractive, efficient, fully stocked, profitable store. Ensure that retail customer standards are consistently achieved. Ensure that retail location is appropriately maintained, visually appealing and portrays a quality image. Ensure that the Retail Store is operating within established budgets ( sales and profit/loss ) Provide coordination throughout the store with team members to develop plan to maintain or exceed budgeted sales and income levels.

Develop and provide staff with the support and training they need to perform their jobs and achieve their performance objectives. Implement and enforce store and agency policy and procedures. Maintain all customer and quality control standards

in a professional manner. Ensure that all policies and best practices are being maintained to ensure consistency and an effective operation Ensure responsibility for reporting and banking in a proper manner.

Ensure all administrative functions are accurate and completed in a timely fashion. Ensure quality control standards, accurate pricing strategies and merchandise rotation is being maintained. Responsible for daily auditing procedures, bank deposits, and cash control. Perform other duties as assigned by management. Education and Experience: High school diploma or GED with college coursework in retail, business management, or related field. At least two years of managerial experience

in a high volume fast paced business - retail or other customer service oriented environment preferred.

Associate or bachelor degree in retail, business management or related field is preferred. Knowledge, Skills and Abilities Ability to understand all areas of the retail operations and provide support, motivation, direction training to existing and new staff. Experience in working with people with disabilities beneficial Ability to coordinate multiple activities, schedules and projects. Proven ability to lead and manage people and situations effectively. Good organizational skills required, must have strong communication skills, both orally and written. Ability to plan and to be creative and naturally seek further professional growth.

Well-developed sense of responsibility and coping ability. Ability to make quick accurate decisive decisions. Ability to understand and accept people with barriers to employment and everyday living. Intermediate computer skills with Microsoft Outlook, Word and Excel. Physical Requirements: Work environment is sometimes hectic with occasional high stress and occasional short deadlines Routinely walks, stands, pushes pulls, bends, kneels, reaches, twists and turns throughout the shift. Medium lifting (20-50 pounds of force) with occasional heavy lifting (exerting 50-100 pounds of force).

retail, manager, management, assistant manager, store manager Job Posted by Applicant Pro

position involves positive guest interaction; greeting, cash and coupon handling, operation of micros computer systems, calculator, basic math skills, basic knowledge of food, food handling, menus, knowledge of sanitation practices, and knowledge of casino and restaurant promotions and procedures.

ESSENTIAL JOB FUNCTIONS Greet and seat guests in a professional, prompt, courteous, and friendly manner. Perform cash, coupon and house account transactions smoothly and accurately. Handle guest comments and concerns in a positive and professional manner while following policy and procedure. Properly notify your immediate supervisor, manager of any guest who appears intoxicated. Monitor dining

area for cleanliness, maintaining a high quality standard for the appearance of the cashier area, dining area, and front line. Stock, clean and rotate the front line coolers, vending, and beverage coolers throughout shift (coffee bar, deli etc.

). Where applicable; Clean tables and chairs, sweep and mop designated areas. Alert supervisor or maintenance of equipment repairs and maintenance needs. Maintain sanitation, safety, security, and personnel policy standards at all times. Properly operate Micros computer system, cash drawer, adding machine and complete paperwork. Follow security and surveillance protocol when handling cash transactions to and from the Cage. Willingness to cross-train

and provide support in related areas of operations.

Perform additional duties as assigned by supervisor or manager. OTHER NECESSARY SKILLS AND ABILITIES Must have excellent guest service and communication skills, both verbal and written. Must be a team player with a positive attitude. Must be highly motivated, organized and able to multiple task. Must have excellent organizational skills, and be able to follow strict procedures. Must possess the ability to work with various personalities while maintaining impartiality. Must respond to supervisory guidance and assignments and accept constructive criticisms in order to learn new, updated information.

Must be a team player. Require crossed training for other positions in front/ back of the house as directed by management. Participate in on-going training sessions and staff meetings. SUPERVISORY RESPONSIBILITIES NA EQUIPMENT TO BE USED Micros computer system, cash register, and calculator TYPICAL PHYSICAL DEMANDS May be required to lift up to 40 lbs. Must be able to stand, sit and/or walk for entire shift. Must be able to reach, bend, stretch, kneel, crawl, lift and carry. Must have good grooming habits and manners. TYPICAL MENTAL DEMANDS Must be able to effectively handle stressful and compromising situations while remaining focused and professional.

Must be able to work in a fast paced, stressful atmosphere, having the ability to deal with difficult situations/ people without losing perspective. Must be able to work productively under strict time restraints with variable deadlines. Must be able to make basic decisions on your own. WORKING CONDITIONS Must be able and willing to work in a crowded, loud, smoking environment. Must be able to handle being under constant surveillance. May be required to work in small, enclosed spaces. Must practice all safety policies, procedures and standards as set by OSHA and Health Dept.

Must be in work station at scheduled time and in proper uniform. Must be able to work days, evenings, graveyard, weekends, holiday's etc. COMMENTS Native American and Tribal Preference will apply. Must be able to pass a background investigation and a drug urinalysis as a condition of employment. Must be able to work flexible hours and to take on additional responsibilities when asked. Must adhere to company policies regarding strict confidentiality The above statements are intended to describe the general nature and level of work performed by people assigned to this classification.

They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the right to add or to change the duties of the position at any time. Any qualifications to be considered as equivalents in lieu of stated minimums require prior approval of the Director of Human Resources.

ant the ability to work independently and as part of a team. Primary Responsibilities: Support the mission and vision of Goodwill Industries of Northern Michigan. Perform work in a safe manner observing all Goodwill safety policies and procedures. Perform duties and interact with all Goodwill team members, clients, and customers in a professional manner.

Respect the diversity of others including, but not limited to, those with cultural, ethnic, and gender differences, individuals experiencing homelessness, and persons with visible or non-visible disabilities Is aware and knowledgeable of Goodwill’s full range of merchandise and general pricing structures. Perform all day to day operational

functions of the store (run register, write sold tickets, and receipts, stock shelves, counters, tables and hang garments, sell merchandise, rotate goods, assist customers ) Set up advertising signs and displays or arrange merchandise on counters, tables or shelves to attract customers and promote sales.

Obtain merchandise requested by customer or receive merchandise selected by customer. Provide customers with excellent service. Answer customer questions concerning location, price and use of merchandise. Perform cashier duties as assigned. Operate cash register, which includes sales transactions, payments, refunds and end of day register processing. Is accountable for proper register

balances and for unauthorized removal of any merchandise from the store.

Wrap or bag merchandise for customers. If needed, transport purchased merchandise to specified vehicles for customers. Maintain clean and orderly work area. Stock, straighten, and clean the sales floor. Clean shelves, counters, or tables. Remove empty hangers and outdated merchandise according to rotation schedule. Remove clothes from fitting rooms and re-hang as necessary. Answer telephone and provide announcements over store paging system as needed. Process and price textiles and wares within established time-frames, and consistently meet established goals. Transport items to and from sales floor.

Adhere to agency attendance policy. Cooperate with all Goodwill personnel maintaining a positive attitude toward customers and employees. Promote Goodwill in a positive way both internally and externally, realizing that each individual is an important part of the Goodwill Story. Understand and comply with Goodwill safety program. Alert supervisor of unsafe practices or situations. Continually support the agency safety program and contribute to customer and employee safety. Help train new staff and clients as directed by supervisor. Perform other duties as assigned by management.

Reports to: Store manager and assistant managers as well as team leads. Knowledge, Skills and Abilities: Ability to work effectively with diverse staff, youth, community service volunteer, customers and vendors. Good verbal communication skills. Good organizational skills. Excellent customer service skills. Ability to work independently and be flexible in a multi-duty environment. Ability to work within established guidelines. Ability to receive and disperse cash accurately. Must be able to perform basic math functions. Fundamental ability to understand, accept and work with people who have disabilities and/or other barriers to employment.

Positive, can do attitude with a strong commitment to teamwork. Ability to work rotating shifts, weekends, and holidays. Physical Requirements: While performing duties, is required to stand, walk, use hands, talk and/or hear. Reaches with hands and arms, balance, stoop, kneel, twist, turn, and crouch. Specific vision abilities required by job include color vision. Often lifts and/or moves up to 10 pounds; regularly lift and/or move up to 25 pounds; and occasionally lift and/or move up to 50 pounds. Work is repetitive in nature. May be required to stand for up to 8 hours during a shift. Job Posted by Applicant Pro