Health, dental, vision A health savings account (HSA) Life insurance Employer-paid short-term disability A 403(b) retirement plan with up to 5% company match Employee assistance program Paid time off (PTO), holidays, and parental leave Lunches, employee appreciation, and annual retreats Continuing education If you are excited about the opportunity to contribute to our team's success and earn a competitive wage , then we would love to hear from you!
WHO ARE WE? AN INTRODUCTION We are a faith-based organization, founded upon the social justice heritage of the United Church of Christ. Since our founding in 1895, we have grown to be one of Southern Illinois' leaders in providing emotional
and mental health services for every stage of youth and family development. Our mission is to enable all people, young and old alike, to realize the wholeness of life that God intends.
Our team of professionals is energized daily because they have the opportunity to bring positive change to someone's life. In fact, " changing lives" is in everyone's job description. We also offer competitive pay, excellent benefits, and a positive work culture. A DAY IN THE LIFE OF A QUALITY ASSURANCE SPECIALIST You focus on identifying and addressing missed opportunities related to quality and compliance. This includes creating comprehensive plans to monitor and improve processes, providing
recommendations and support, and coordinating activities during external program reviews.
Your active involvement in accreditation processes such as COA, DCFS, and Medicaid recertification requires you to review procedures and data submitted by the Quality Improvement team. You implement administrative systems to enhance efficiency, lead targeted projects based on data analysis, and provide leadership and guidance in implementing performance improvement activities. Moreover, you train and staff support, lead the onboarding process, identify trends and gaps in services, and conduct regular meetings with staff. Your role also involves strategic planning, acting as a bridge between program staff and leadership.
You report quality and compliance concerns and collaborate with department directors to develop improvement plans. Additionally, you provide support to the Critical Incident Support Team, contribute to the creation and quarterly review of the Annual Risk Review, and prioritize QI requests submitted by agency staff. You demonstrate a strong commitment to achieving and maintaining quality goals and objectives throughout the organization. QUALIFICATIONS A Bachelor's degree in human service, business, or a related field; OR Certification in Continuous Quality Improvement or Green Belt in Six Sigma 3+ years of experience performing quality improvement duties 2+ years of experience leading and managing QI project teams
Six Sigma experience and a willingness to obtain a green belt if one does not currently possess
21+ years of age.
A valid driver's license and proof of automobile insurance ARE YOU READY TO JOIN OUR TEAM? If you're passionate and driven, we want to hear from you! Apply now and take the first step toward a fulfilling career! Job Posted by Applicant Pro
Quality Assurance (QA) jobs involve the systematic monitoring and evaluation of the various aspects of a project, service, or facility to ensure that standards of quality are being met. The primary goal is to identify defects and issues before the product reaches the customer, thereby ensuring customer satisfaction and maintaining the reputation of an organization. QA roles often require attention to detail, strong problem-solving skills, and a good understanding of industry-specific regulations and standards. These jobs can vary widely, from software testing to food safety inspection, but they universally function as a critical checkpoint in the production and delivery process of goods or services.
Quality Assurance (QA) jobs involve ensuring that products, services, or software meet established standards of quality before they reach the consumer. Professionals in QA roles are responsible for identifying defects, implementing test strategies, and ensuring compliance with industry regulations. Key features of QA jobs include attention to detail, a systematic approach to problem-solving, and a focus on continuous improvement. QA specialists work to prevent errors and enhance customer satisfaction by aiming for zero defects and delivering reliable performance.
